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Author |
Thread Statistics | Show CCP posts - 0 post(s) |
Lucian Thetis
Nexneo Alliance
16
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Posted - 2016.11.17 17:14:50 -
[1] - Quote
Anyone else have issues re-subbing their account?
and before anyone sez it, yes i did the two part authentication and dance and verification. keeps saying it cant be completed. contacted my bank, no issues with the account, and i ofcourse have the necessary funds. anyone any ideas?? |
Memphis Baas
2269
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Posted - 2016.11.17 20:09:22 -
[2] - Quote
No clue what the problem might be. Create a support ticket, under billing / account activation; they give those relatively high priority. Tech support are the only ones who can look into it / fix it. |
DaReaper
Net 7 Cannon.Fodder
2900
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Posted - 2016.11.17 20:11:23 -
[3] - Quote
Memphis Baas wrote:No clue what the problem might be. Create a support ticket, under billing / account activation; they give those relatively high priority. Tech support are the only ones who can look into it / fix it.
this. CCP wants your money (though sometimes i don;t believe this...) so they will react quickly to this petition
OMG Comet Mining idea!!! Comet Mining!
Yes i am optimistic about eve.. i'm giving it till dec 31st 2016 before i doom n gloom
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Joshua Foiritain
Coreli Corporation Mercenary Coalition
1784
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Posted - 2016.11.17 20:15:53 -
[4] - Quote
Lucian Thetis wrote:Anyone else have issues re-subbing their account?
and before anyone sez it, yes i did the two part authentication and dance and verification. keeps saying it cant be completed. contacted my bank, no issues with the account, and i ofcourse have the necessary funds. anyone any ideas??
The billing system is kinda hinky. It took money from my account but hasnt given me game time
Stick a petition in the queue and pray it gets handled before they eventually give up, delete the entire queue again and make everyone resubmit their tickets.
The Coreli Corporation is recruiting.
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Lucian Thetis
Nexneo Alliance
16
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Posted - 2016.11.17 21:51:43 -
[5] - Quote
thanks for the responses guys! put in a ticket already so hopefully it'll get looked at soon... |
Neadayan Drakhon
Heuristic Industrial And Development AddictClan
313
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Posted - 2016.11.17 21:55:03 -
[6] - Quote
Oddly enough check your browser, CCP's billing system doesn't like to work if you have any scripts disabled on from the billing page, so if you're running NoScript (and you should) then you need to whitelist the scripts for the billing system. |
Engage You
Red Federation RvB - RED Federation
1
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Posted - 2016.11.17 22:00:42 -
[7] - Quote
Just create a ticket. under payment/account/bill selection Your ticket will be priority to GMs and looked up real ******* soon, like if not within a couple hours |
Lucian Thetis
Nexneo Alliance
16
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Posted - 2016.11.17 22:55:05 -
[8] - Quote
thanks guys, will do :)
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