Hendrick Quintor
Republic Military School Minmatar Republic
0
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Posted - 2016.11.23 12:41:10 -
[1] - Quote
I was just wondering if it was normal to wait more then 6 days to hear back from the support team to fix a problem? For anyone reading this my ticket was as follows.
Did not get any of the following even though I bought it on steam:
Core Starter Pack Starter Pack Ownership Premium Edition
And yes I downloaded the game through steam, and yes I used my steam account to play, no I did not have an eve online account before playing this one, I have played at least 2 hrs of the game and never was there any redeem items for any of the long list of things it said the Premium Edition came with and I made two Characters just to check.
I know most of the stuff is not that big of a deal it is more the fact that I could have played for free but I saw that stuff was on sale for like $24 and thought why not. I will post below all that it was supposed to come with, and before someone tries to treat me like I am stupid I do know how to redeem things in game and nothing has showed up after checking for the last 5 days.
The Premium Edition includes:
Core Starter Pack (including 30 days of game time) All four Content Packs (excluding Aurum): Explorer, Colonist, Industrialist, Skirmisher Abaddon Tash-Murkon Battleship skin Hyperion Innerzone Shipping Battleship skin Maelstrom Nefantar Battleship skin Rokh Wiyrkomi Edition Battleship skin 1 PLEX (30 additional days of game time) 750 AURUM for New Eden Store
The Core Starter Pack includes:
The ORE Venture mining frigate A full set of modules and equipment to kit out your ship Extra skills, ready to train Blueprints to build the Venture and the deadly Corax destroyer A Mobile Depot personal deployable Avatar apparel: male GÇ£EsquireGÇ¥ and female GÇ£ExecutorGÇ¥ coats (black) Prototype Cerebral Accelerator (skill booster) 30 days of game time
To help advance your career in space, choose one or more of the following Content Packs:
The Colonist Content Pack equips you with the essentials for your own planetary industry colonies. The Explorer Content Pack provides specialized gear for whose make their fortunes discovering and looting lost treasures. The Industrialist Content Pack gives you skills, minerals, and blueprints to get started as a manufacturer of the machines of war. The Skirmisher Content Pack arms you with a combat-ready Breacher frigate, ammo and the skills you need to learn to hold your own in battle.
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ISD Max Trix
ISD Community Communications Liaisons
560
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Posted - 2016.11.23 13:08:33 -
[3] - Quote
A individual response to your ticket may take time as there is currently a large number of tickets being processed. Opening multiple tickets on the same issues will further delay response times across the board. Please be patient. CCP is aware of the hardship this is causing as everyone wants to enjoy killing internet spaceships and they are doing their best to address everyones tickets in a timely manner.
ISD Max Trix
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
I do not respond to Evemails.
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