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Kahn Mer
Torchwood Industries
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Posted - 2007.05.23 20:46:00 -
[1]
Torchwood does contracted Research work. Standard ME/PE stuff using our labs. We were contracted to complete a full set of Rig BPOs to ME 10 for a fair price. The work was completed in just under 2 days, delivered per agreement, and contracted back to the owner with our fee attached.
The first contract was set for 14 days. The owner was eve-mailed a link twice during those 14 days, but the contract expired unclaimed. The contract was re-posted, again for 14 days, eve mails were sent and yet the contract will expire for the second time in 2 days. The owner has yet to reply to any eve mail but has been online during this period.
Apart from our time, we have no investment in these BPOs. No collateral to worry about on this job. Completed sets such as this one have been marketed around 225 mln isk.
So the basic question is... after 28 days unclaimed and no apparent interest from the owner, WTF do we do with the BPOs?
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Kazzac Elentria
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Posted - 2007.05.23 20:51:00 -
[2]
I handle assets like that as a liability on my books for one quarter, and then after that quarter they are written off. |
Shar Tegral
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Posted - 2007.05.23 21:29:00 -
[3]
Originally by: Kahn Mer Apart from our time, we have no investment in these BPOs. No collateral to worry about on this job. Completed sets such as this one have been marketed around 225 mln isk.
Those are not yours, plain and simple. You don't know what may have happened to your client so the best you can do is simply put it away somewhere and leave it alone. If you sell it off, the proceeds belong to your original customer no matter how willing you are to make another batch at a later time. I've got 6 bpo's that are in this current state. If need be I'll use them for production purposes, I'll copy them, etc., etc. But they are not mine.
The Eve-Online forums may not have invented whining, but they sure have perfected it.
ElweSingollo> Eve is P v P not P v GM. |
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Pirlouit
Forum Moderator Interstellar Services Department
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Posted - 2007.05.23 21:33:00 -
[4]
You might just want to do like the dry cleaner.... No claim, jsut resale them. If the previous purchaser complain you can still point him out to the two unclaimed contract you've made.
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Two step
Amarr Chosen Path FATAL Alliance
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Posted - 2007.05.23 23:38:00 -
[5]
Sounds like they may no have the isk or something. Did you try convoing them?
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Ionia
Advanced Manufacturing
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Posted - 2007.05.24 00:07:00 -
[6]
Since it is a relatively small value asset I think a month is plenty to wait. Sell them and wire the npc price of the bpos back to the client.
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Shar Tegral
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Posted - 2007.05.24 00:31:00 -
[7]
Originally by: Ionia Since it is a relatively small value asset I think a month is plenty to wait. Sell them and wire the npc price of the bpos back to the client.
/smack his head.
Actually that's a perfect idea entirely.
The Eve-Online forums may not have invented whining, but they sure have perfected it.
ElweSingollo> Eve is P v P not P v GM. |
Motivated Prophet
Zerodot Schools Power Corrupts Industry's
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Posted - 2007.05.24 00:40:00 -
[8]
Originally by: Shar Tegral
Originally by: Ionia Since it is a relatively small value asset I think a month is plenty to wait. Sell them and wire the npc price of the bpos back to the client.
/smack his head.
Actually that's a perfect idea entirely.
I'm more heartless (less heartful?). Were I to take this route, I wouldn't even send them that isk until they came along and asked for their BPO's. You never know--they might have gotten banned! Free isk!
My personal solution would be to sell the set, and if the original customers ever show back up, tell them there's up to a 2-day wait while you research a fresh set for them. If producing rig BPO sets is an attractive market area, you could always produce more of them, sell them off as you go, and you might even end up having a set "in the oven", so to speak, when they come calling for their contracted set. Making them wait two days for something on which they made you wait for a month or more seems quite reasonable, no?
MP --
Proud steward of 47 billion isk in public money, and counting. Ask me about mineral compression! |
Shadarle
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Posted - 2007.05.24 02:41:00 -
[9]
Originally by: Motivated Prophet
Originally by: Shar Tegral
Originally by: Ionia Since it is a relatively small value asset I think a month is plenty to wait. Sell them and wire the npc price of the bpos back to the client.
/smack his head.
Actually that's a perfect idea entirely.
I'm more heartless (less heartful?). Were I to take this route, I wouldn't even send them that isk until they came along and asked for their BPO's. You never know--they might have gotten banned! Free isk!
My personal solution would be to sell the set, and if the original customers ever show back up, tell them there's up to a 2-day wait while you research a fresh set for them. If producing rig BPO sets is an attractive market area, you could always produce more of them, sell them off as you go, and you might even end up having a set "in the oven", so to speak, when they come calling for their contracted set. Making them wait two days for something on which they made you wait for a month or more seems quite reasonable, no?
MP
Agree. Sending money to someone who never acknowledges your auctions is silly. Wait till they ask for the money.
Tanking Setups Compared
Stacking Penalty / Resists Explained |
Sun Win
Mutually Assured Distraction
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Posted - 2007.05.24 03:14:00 -
[10]
Edited by: Sun Win on 24/05/2007 03:12:27 Not that it helps you for this situation, but I'd establish a clear set of rules for future situations so that up front the person knows how they will be treated in the event that they disappear for a month. Any of the solutions posted here are acceptable ones in my opinion, so long as you communicate in advance "hey, here are the rules."
Failure clauses (if it all goes wrong) are probably the most important part of contracts.
New to Eve? Learn to Fly - join channel: "Eve University" or read here |
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Calladen Nimitz
Caldari Sovereign Enterprises
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Posted - 2007.05.24 04:39:00 -
[11]
This is a good point to address running labs. I haven't run into it personally but I can see how it could happen. Perhaps when a client gives you the BPOs you include a "clause" they agree to specifying if they do not claim the contract in x amount of weeks (say two cycles of two weeks each or a month) they agree you are allowed to sell the blueprints and after paying back the original customer the fair market price of those unresearched BPOs you are permitted to keep the "profit" to pay your expenses.
Example:
Rig BPO set purchased by customer for 50m isk Customer gives the BPOs to you to research for him You research the BPOs for two days You contract the BPOs to the customer for your fee for two weeks and send evemail After one week not claimed you send a second evemail The contract isn't claimed You contract again for two weeks and send a third evemail After one week not claimed you send a forth evemail The contract isn't claimed You sell the BPOs on the market or auction for 200m isk You pay the original customer his 50m isk and keep the 150m for your expenses
As you're giving up lab time, your time and your skills and facilities you're entitled to make something. Things can happen like family emergency, illness or heaven forbid an accident or something that can cause people to "disappear" for awhile. This way the customer isn't "screwed" yet you aren't either.
I know I'll be adding a clause like this to my ingame website asasp.
Calladen
SOVEREIGN ENTERPRISES WEBPAGE AND FORUMS |
Gaius Sejanus
Gallente Federal Navy Academy
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Posted - 2007.05.24 09:59:00 -
[12]
The odd thing though is that he said the client had been online during this time.
I'd mail him a third time, put another 14 day contract on it (with additions for the broker fees you've had to pay), and let him know that if he doesn't pick up again, that you are nationalizing his blueprints as compensation for the time and energy that you spent putting them through your labs.
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Quutar
Caldari Auraxian Irregulars The Sundering
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Posted - 2007.05.24 16:02:00 -
[13]
for my R&D business I have a specif rule about this
Quote: When a job is done and the BPOs are to be delivered, a 14 day Item Exchange (contract) will be set, and an eve mail will be sent to the person involved. This will be tried two times (28 days ~ 1 month). If after that, the BPO reverts to my ownership and I will auction it off. You then have until the end of the auction to claim it.
I basically put the BPOs up for the amount owed to me, and if it goes above that, bonus.
This has only happened once... the player quit the game.
Not finding research slots in Empire Space? Try Quutar Research Services. |
Kahn Mer
Torchwood Industries
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Posted - 2007.05.24 16:14:00 -
[14]
I absolutely agree that the BPO set is not ours, as I said the only thing we have invested in them is the research time. We'd only be looking to recover our base research rates which could be done easily.
The idea that a customer would leave his BPOs unclaimed was simply never something Torchwood considered. We have now obviously I've basically added a 'No Claim' section to our research contracts.
After 2 14-day contracts and 4 eve mails, if the customer has made no contact to make other arrangements, the BPOs will be sold. Proceeds will be used to pay our research fees first, followed by reimbursement to the customer at NPC price (provided the customer has been online), and any remaining isk will be disposed of as I see fit (charity, kept, bounty placed on Ralph Heimner, etc).
My main concern was reputation to be honest. We've done multiple jobs for billion isk plus BPOs and dont want this one job to jeopardize that. I therefor wanted some community input prior to taking action. It also gets the issue public now in case the customer later scream scam. Since the general community opinion seems to closely mirror our original plans, we'll go with that.
Thanks for the input guys.
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Futuris
Minmatar Nano Ltd
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Posted - 2007.05.24 16:39:00 -
[15]
Just sell those BPOs via contracts/forums IMO (although you might want to research them to a perfect/near perfect ME first though). If your client shows up, you can always research a new set, since it will only take 2 days.
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Ebedar
Gallente Primary Intelligence
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Posted - 2007.05.24 16:58:00 -
[16]
I always find it odd/annoying when people don't pick up restricted contracts. Some people think that you have to be in the same region to pick up a contract restricted to you so it may be wortwhile mentioning that that isn't the case if you do mail someone the details of a private contract.
Drone Calculator |
Dal Thrax
Caldari Multiverse Corporation The Core Collective
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Posted - 2007.05.24 17:08:00 -
[17]
Originally by: Kahn Mer Torchwood does contracted Research work. Standard ME/PE stuff using our labs. We were contracted to complete a full set of Rig BPOs to ME 10 for a fair price. The work was completed in just under 2 days, delivered per agreement, and contracted back to the owner with our fee attached.
The first contract was set for 14 days. The owner was eve-mailed a link twice during those 14 days, but the contract expired unclaimed. The contract was re-posted, again for 14 days, eve mails were sent and yet the contract will expire for the second time in 2 days. The owner has yet to reply to any eve mail but has been online during this period.
Apart from our time, we have no investment in these BPOs. No collateral to worry about on this job. Completed sets such as this one have been marketed around 225 mln isk.
So the basic question is... after 28 days unclaimed and no apparent interest from the owner, WTF do we do with the BPOs?
Sell them for a profit. If the owner complains buy him a complete set of unresearched BPO's.
Dal
Originally by: CCP Sharkbait we are screwed. delaying startup again. soon as i have time i will fill you in on the details
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Fizzle Fingers
Caldari Dark Matter Logistics Empire Research
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Posted - 2007.05.24 17:15:00 -
[18]
At the beginning of work I do, I tell them when the work will be completed and at the end of it I put a contract up and send them the link. I wouldn't bother sending them reminder eve mails or additional contracts as if they don't claim it that's their problem. However, as I don't have a non-claimed clause *yet* I would keep hold of the BPO's for a while, maybe a month and them treat them as mine. I certainly wouldn't chase them about them though.
For any future contracts I do, there will be a non claimed clause, it wasn't something I had thought about either.
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