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Thread Statistics | Show CCP posts - 1 post(s) |
Hellspawn01
Amarr Falcon Advanced Industries
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Posted - 2007.07.10 01:41:00 -
[1]
So I thought I try something different. Bug report it. This is what came out:
Title: Fan submission page
Description: The page is unable to show the pictures. I tried it with IE and firefox, other ppl have reported it too.
Reproduction Steps: Open http://myeve.eve-online.com/screenshots/ wait till the site is done with loading no pictures? bugged you see pictures correctly? 20k ppl with broken web browsers.
Screenshot
I know the describtion isnt the best but it says everything really. But now comes the response:
Quote: Thank you for your bugreport - ID:40668 Title: Fan submission page Unfortunately, your bugreport contained insufficient information to be of any use. Please review this thread for further information on submitting bugreports. Your bugreport has been closed.
The BugHunter Team
I¦m after this "bug" for a lon time now and even the one responseable said it would be on his to-do-list, that was months ago. But answering a bug report with what seems to me an automated answer is ridiculous. The only rule from the linked thread that applys here is the screenshot rule which I followed correctly. Now try to think like the bughunter that gets the report into his hands. "Hmm, I copy the link into my browser, wait for the site to load..... and tell the guy his information is useless and completly ignore the screenshot that shows the bug." I would be very thankfull if someone with a golden bar tells me what went wrong.
Ship lovers click here |
Lady Natacha
Minmatar Water and Power
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Posted - 2007.07.10 02:00:00 -
[2]
Edited by: Lady Natacha on 10/07/2007 02:01:28 I think CCP just sets up a time delayed auto responder during staff vacation time.
oh wait, didn't the bug hunting "squad" just get buffed?
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Nate D
New Atlantis Tek Corporation
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Posted - 2007.07.10 03:36:00 -
[3]
Hmmm yeah there are lots of parts of the website that have seen better days... just submit it again man... The Bug Hunters team is expanding and undoubtedly you might get a few new guys and maybe even some old guys that make mistakes.
-Nate
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An Anarchyyt
Gallente Federal Navy Academy
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Posted - 2007.07.10 04:01:00 -
[4]
I've also told them that there was a typo, the item it was in, the part of the description, and the word. But apparently that was insufficient information. So, it happens.
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Hellspawn01
Amarr Falcon Advanced Industries
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Posted - 2007.07.10 11:08:00 -
[5]
Edited by: Hellspawn01 on 10/07/2007 11:14:47
Originally by: An Anarchyyt I've also told them that there was a typo, the item it was in, the part of the description, and the word. But apparently that was insufficient information. So, it happens.
Lol.
This makes bugreporting totaly useless when ppl try to help but get a macro response.
EDIT: Some months ago I posted this thread and a forum mod said he will farward it to the ppl in charge. After I bumped the thread, it got locked and I mailed to the forum mods. See here:
Quote: Hello Hellspawn01,
Thank you for taking the time to contact the EVE forum moderator team; it is appreciated.
The correct place to submit problems with the website is through the Bug Reporting page which can be found here:
https://bugs.eve-online.com/
The issue has also been passed on by Eshtir as he has stated in your thread. Bumping your thread serves no constructive purpose and will not cause it to be noticed by the team responsible for the website or make the issue be dealt with any faster. In addition, bumping is also against the forum rules and it is for these reasons that your thread was locked.
Finally, I ask that you appreciate that we as forum moderators are not involved in the development and maintenance of the web site including the fan submissions page.
First a mod passes the info to the right ppl, nothing happens. Then a mod tells me to bug report it because the mods are not the right ppl for such issues. See first post for response on bug report.
I pretty much feel abandoned.
Ship lovers click here |
Garia666
Amarr T.H.U.G L.I.F.E
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Posted - 2007.07.10 11:12:00 -
[6]
Edited by: Garia666 on 10/07/2007 11:14:47 Please check this link..
they know about they just dont do anything to solve it
http://oldforums.eveonline.com/?a=topic&threadID=553385
anyway in the mean time use an alternative use this one.. http://www.garia.net/ How to use : Click on gallery -> click on Gallery
press add item :)
No need for registering
And enjoy
->My Vids<- |
Gner Dechast
Gallente Flashman Services
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Posted - 2007.07.10 11:13:00 -
[7]
Where's that new QA guy, with ideas for bug reporting system and such??
Here's an action point for you, dismiss these toons responsible for not being able to type an URL into a web browser to janitor duties at the most.
Absolutely incredible response!
Tuning a bug reporting site is obviously not gonna cut it, something has to be done internally to get rid of these kinds of responses, IMO.
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Hellspawn01
Amarr Falcon Advanced Industries
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Posted - 2007.07.10 11:17:00 -
[8]
Much <3 Garia
Ship lovers click here |
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CCP Sharkbait
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Posted - 2007.07.10 11:20:00 -
[9]
i have untrashed this bug report and i will take care of it.
thx /Shark
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Gner Dechast
Gallente Flashman Services
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Posted - 2007.07.10 11:22:00 -
[10]
Originally by: CCP Sharkbait i have untrashed this bug report and i will take care of it.
thx /Shark
Great work - now revoke coke privileges from the guy who closed it
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Garia666
Amarr T.H.U.G L.I.F.E
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Posted - 2007.07.10 11:35:00 -
[11]
Originally by: CCP Sharkbait i have untrashed this bug report and i will take care of it.
thx /Shark
let me bookmark this post .. for future refference
->My Vids<- |
Garia666
Amarr T.H.U.G L.I.F.E
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Posted - 2007.07.16 07:57:00 -
[12]
so whats the status of your bugreport? and is it actualy untrashed?
->My Vids<- |
Steini OFSI
Gallente The Scope
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Posted - 2007.07.16 09:43:00 -
[13]
Originally by: Garia666 so whats the status of your bugreport? and is it actualy untrashed?
You know, demanding answers like that actually takes time from the people dooing their work if they were to answer it.
Dev's are people, they do their job as well as they can and need their summer vacation. That beeing said maybe the bug has been looked in to and they have not been able to reproduce it and have scrapped it. Maybe they've reproduced it and are trying to locate the problem in the code. Maybe it's fixed.
My fictional answer is
"We've looked into the bug report and experienced on two occasions your problem, we have been looking into the code but it's like gazillions of command lines and multiple interlinking queries and booleans and whatthatstuffizcalled. And so far we know it's located on page 1075-1093 of 5432 pages. We're now dooing step by step analysis of the code where we go into details of what happens if we do the procedure wich produced the bug. However it seems that it is dependant on what has been done before the specific bug producing step kicks in due to internal linking and working of the program and that has to be fixed as well because we might risk a lockup if we only fix a part of the bug so now I need to test 100 different approaches to your problem.
As of now I'm gonna have myself a coffee break, and then I had promised to look into the desynch problem wich is more important bug, this answer took me 10 minutes to write. Finding the topic took me 3 minutes and then I got carried away reading other threads for 10 minutes, then my boss came by and asked me how I was dooing and I said fine and since the weekend is over we asked each other how the weekend had been and chit chatted a bit. All in all 30 minutes of non work due to one response of a bug, and I have enough bugs to make answers the next 2 weeks.
Your's sincerely CCP FictionalYarr"
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Frug
Zenithal Harvest
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Posted - 2007.07.16 10:37:00 -
[14]
It really is garthagk's domain, isn't it? The last time we whined at him he totally fixed the alliances list. He's been busy with this API stuff lately afaik but I heard if you yell his name real loud, he descends from the sky and does stuff.
- - - - - - - - - Do not use dotted lines - - - - - - - If you think I'm awesome, say BOOO BOOO!! - Ductoris Neat look what I found - Kreul Hey, my marbles |
Ray McCormack
hirr
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Posted - 2007.07.16 10:45:00 -
[15]
Originally by: Frug I heard if you yell his name real loud, he descends from the sky and does stuff.
I heard if you say it three times backwards really fast you choke on your own snot.
| Researched BS BPOs | BMBE ISK Loans | |
Lanu
Caldari The Black Rabbits
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Posted - 2007.07.16 11:26:00 -
[16]
Originally by: Garia666
Originally by: CCP Sharkbait i have untrashed this bug report and i will take care of it.
thx /Shark
let me bookmark this post .. for future refference
Doing exaaaactly the same
But seriously.. the community have said they want this back for ages now. And ccp just keeps on saying 'yes we know ill let somebody look into it'. Nothing happens! Come on.. fix it!
I'm not obsessing. I'm just curious. |
Hellspawn01
Amarr Falcon Advanced Industries
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Posted - 2007.07.24 00:25:00 -
[17]
2 weeks deserve a push to remind the right parties. Still waiting for the promised fix.
Ship lovers click here |
Hellspawn01
Amarr Falcon Advanced Industries
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Posted - 2007.08.02 15:40:00 -
[18]
Where is that (for the 3rd time) promised fix?
Ship lovers click here |
Lanu
Caldari
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Posted - 2007.08.07 00:24:00 -
[19]
Any update ? I got some lovely screen shots that I would like to post.. __________________
I'm not obsessing. I'm just curious. |
Hellspawn01
Amarr Falcon Advanced Industries
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Posted - 2007.08.12 11:24:00 -
[20]
Originally by: CCP Sharkbait i have untrashed this bug report and i will take care of it.
thx /Shark
I¦m kinda not suprised that nothing happened one month after a dev promised a look into it. Its almost 2 years now so get your behinds up already.
Ship lovers click here |
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Hellspawn01
Amarr Falcon Advanced Industries
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Posted - 2007.09.02 10:25:00 -
[21]
What does it take to get this fixed? Will we ever hear more than just hot air from you devs about this?
Ship lovers click here |
Jim McGregor
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Posted - 2007.09.02 10:26:00 -
[22]
Sharky seems to have forgot it.
--- The Disclosure Project
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Hellspawn01
Amarr Falcon Advanced Industries
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Posted - 2007.09.02 10:33:00 -
[23]
Originally by: Jim McGregor
Sharky seems to have forgot it.
Strange. The forum mods said to pass it on, kieron said to pass it on, the website dev said to look into it, shark said to look into it.....
Maybe its just me that thinks that this needs to be fixed because its broken for over a year.
Ship lovers click here |
Kazuma Saruwatari
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Posted - 2007.09.02 10:39:00 -
[24]
Originally by: Hellspawn01
Originally by: Jim McGregor
Sharky seems to have forgot it.
Strange. The forum mods said to pass it on, kieron said to pass it on, the website dev said to look into it, shark said to look into it.....
Maybe its just me that thinks that this needs to be fixed because its broken for over a year.
That in itself is cause for major concern. Over a year broken? -
Odd Pod Out, a blog of EVE Online |
Jim McGregor
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Posted - 2007.09.02 10:40:00 -
[25]
Originally by: Hellspawn01
Originally by: Jim McGregor
Sharky seems to have forgot it.
Strange. The forum mods said to pass it on, kieron said to pass it on, the website dev said to look into it, shark said to look into it.....
Maybe its just me that thinks that this needs to be fixed because its broken for over a year.
Its probably just one of those things. Summer vacations, people being away etc. Mail [email protected] and link to this thread, maybe that will help get the attention of the right people.
--- The Disclosure Project
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Hellspawn01
Amarr Falcon Advanced Industries
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Posted - 2007.09.02 10:47:00 -
[26]
Originally by: Jim McGregor Its probably just one of those things. Summer vacations, people being away etc. Mail [email protected] and link to this thread, maybe that will help get the attention of the right people.
CCP Garthagk Kieron CCP Sharkbait I¦m sure I had their attention at least once.
Ship lovers click here |
Jim McGregor
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Posted - 2007.09.02 10:51:00 -
[27]
Originally by: Hellspawn01
Originally by: Jim McGregor Its probably just one of those things. Summer vacations, people being away etc. Mail [email protected] and link to this thread, maybe that will help get the attention of the right people.
CCP Garthagk Kieron CCP Sharkbait I¦m sure I had their attention at least once.
Sure, but thats the way it works in a company. You have tons of stuff to do at all times. Keep bugging them. :)
--- The Disclosure Project
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Lanu
Caldari The Black Rabbits
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Posted - 2007.09.07 19:56:00 -
[28]
Any news yet? __________________
I'm not obsessing. I'm just curious. |
Daelorn
State War Academy
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Posted - 2007.09.11 01:57:00 -
[29]
FIX
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Peter Piney
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Posted - 2007.09.11 02:21:00 -
[30]
Originally by: Hellspawn01
Originally by: Jim McGregor Its probably just one of those things. Summer vacations, people being away etc. Mail [email protected] and link to this thread, maybe that will help get the attention of the right people.
CCP Garthagk Kieron CCP Sharkbait I¦m sure I had their attention at least once.
You're Amarr, no one cares what you think
Alt posting FTW! |
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