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Server issues, again

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Author	Thread Statistics \| Show CCP posts - 5 post(s)

CCP Wrangler	Posted - 2007.09.12 17:22:00 - [1] We experienced a lot of application locks, unfortunately it became too much for us to keep fixing and the database failed over. We will now restart the server and we will start digging through logs to check what went wrong. Wrangler Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ

Frug Zenithal Harvest	Posted - 2007.09.12 17:23:00 - [2] Ugh. I can't believe I'm writing this, but first. - - - - - - - - - Do not use dotted lines - - - - - - - If you think I'm awesome, say BOOO BOOO!! - Ductoris Neat look what I found - Kreul Hey, my marbles
Shari Vegas Minmatar Ctrl Alt Elites	Posted - 2007.09.12 17:23:00 - [3] Second! Originally by: CCP Wrangler I have no clue.
MaxSkywalker x13	Posted - 2007.09.12 17:23:00 - [4] Again..... Regards MaxSkywalker *x13*
Desric Claw of the Dragon Empire Research	Posted - 2007.09.12 17:23:00 - [5] Deja vu¦s appear when there is an error in the matrix, right? Sick of waiting weeks for a free research slot?
Raoul Endymion Gallente x13	Posted - 2007.09.12 17:23:00 - [6] it really suck, but lets hope it will gets fixed.. x13 Website ~ x13 Killboard ~ x13 Recruitment
Tal'Aketh	Posted - 2007.09.12 17:23:00 - [7] We know you guys will fix it as soon as possible, just wish it would stop happening.
Draco Benedictus Macabre Votum INVICTUS.	Posted - 2007.09.12 17:24:00 - [8] come on ccp, this is a total joke
KayO MercenaryZ Fate Weavers	Posted - 2007.09.12 17:24:00 - [9] i have no idea whats going on im sooo confused
Althea Nar'agh StarHunt Fallout Project	Posted - 2007.09.12 17:24:00 - [10] OK, who timed the backup batches to run at this hour? -------------------------- War. War never changes EvE Training Monitor / iMonitor / iCEO EvE iHelper
ALT gF4	Posted - 2007.09.12 17:24:00 - [11] What kind of failover is it, hot-broken standby?
Diekraft Minmatar Incorporated Inc LTD Blood Raiders Alliance	Posted - 2007.09.12 17:25:00 - [12] every time i finish work
iiOs Evil Things	Posted - 2007.09.12 17:25:00 - [13] this is why server goes down from time to time http://www.youtube.com/watch?v=xO7IlFIgZAc ---------------------------------------- ---------------------------------------- BB
Xantia Gedur Minmatar House of Gedur	Posted - 2007.09.12 17:25:00 - [14] Originally by: KayO i have no idea whats going on im sooo confused I will hold you! _________
Great Artista Caldari Space Perverts and Forum Warriors United Cult of War	Posted - 2007.09.12 17:25:00 - [15] Wad heppened to the other thread? _______ ◕◡◕ Space perverts and forum warriors united. [PERVS] My opinions rather rarely represent my corp, not to mention my alliance hihihi...
Shari Vegas Minmatar Ctrl Alt Elites	Posted - 2007.09.12 17:25:00 - [16] This jackassery might as well be considered routine daily downtime at this point. Originally by: CCP Wrangler I have no clue.
Akita T Caldari Navy Volunteer Task Force	Posted - 2007.09.12 17:25:00 - [17] Just in case you're wondering, whatever DID happend started becoming quite noticeable enough by 16:13 server time (a corpmate first said something to the extent of "ok, change to long skills now, it will soon crash again" at that time, according to chatlogs), and that is quite long before the actual "crash". _ EVE GOLDEN RULES \| Char creation guide \| Stack-nerfing explained
Claudia Jefferson	Posted - 2007.09.12 17:26:00 - [18] Wonder if i will ever get to play this game again... every time i try to login something is worng :( Okay maybe im exsadurating but it has been the case the last couple of days... And when login is possible we have to deal with then fleet lag :(
Yuno Kang	Posted - 2007.09.12 17:26:00 - [19] Does anyone in CCP ever escalade a problem like this? You realize that the running server is your most important business process and that without it basically your business fails!? How much confidence in your "excellent" customer relations do you have? You think you can keep disappointing paying customers forever and keep us happy with "We're sorry" until the end of time? Its about time you suggest a solution and convince us, that you have serious intend to improve the situation in the long run.
Sereniaz	Posted - 2007.09.12 17:26:00 - [20] you must have plenty of logs to wade through over the last 48 hours from all the server "failovers"....there must be a pattern there somewhere ccp, huh...?
Varia Net Caldari KO Solutions E.A.R.T.H. Federation	Posted - 2007.09.12 17:26:00 - [21] Originally by: CCP Wrangler We experienced a lot of application locks, unfortunately it became too much for us to keep fixing and the database failed over. We will now restart the server and we will start digging through logs to check what went wrong. I've grown tired of this digging through logs excuse.
SirMolly	Posted - 2007.09.12 17:27:00 - [22] So when are you finally gonna restart this '!"º!23&/º%&º5123, i wanna play today !!!!!!
Captain Campion Synergy. Imperial Republic Of the North	Posted - 2007.09.12 17:27:00 - [23] i hope this is one of those 600 fixes.
Jimer Lins Gallente Sanctuary	Posted - 2007.09.12 17:27:00 - [24] Server Crash Bingo! So, the server crashed. While we wait, as a means of putting off the boredom, download the Server Crash Bingo cards. Rules: Every time someone in the "official" thread (the one that gets stickied) says something in one of the positions, or substantially similar (enough that it's reasonably close) cover a spot. You can't post something yourself to get a spot or claim your own post, and I hope you'll refrain from sandbagging it with alts. Get 5 in a row, in any direction, you get to claim a bingo. The first person to claim a legitimate Bingo by posting here with the # of the card and the post numbers from the sticky thread they're claiming it for gets 10 million ISK from me. :) SEARCh- we find sites for you!
bigfatbird Seven.	Posted - 2007.09.12 17:27:00 - [25] /pokes server with a stick
MaDeX	Posted - 2007.09.12 17:27:00 - [26] Wrangler can you confirm why I will only get limited reinbursment from my drones that are lost x2 times. This is getting expensive.
DirtyHarry Caldari Reikoku Band of Brothers	Posted - 2007.09.12 17:27:00 - [27] rabble rabble compensation rabble but in all seriousness this is starting to ** me off RKK INNIT - Havo / DH**
Tiodus Gallente City of Certitude	Posted - 2007.09.12 17:27:00 - [28] I'd prefer not to be in this thread tbh -Tiodus -------------------- /O\ Can't pvp /O\ --------------------
Wellfan	Posted - 2007.09.12 17:27:00 - [29] Originally by: Sereniaz you must have plenty of logs to wade through over the last 48 hours from all the server "failovers"....there must be a pattern there somewhere ccp, huh...? Yes but there will be a lot of entries to crawl through!
Xantia Gedur Minmatar House of Gedur	Posted - 2007.09.12 17:28:00 - [30] This is who is behind the server crashes. _________
Tobizuru Cosmic Odyssey YouWhat	Posted - 2007.09.12 17:28:00 - [31] Wrangler you locked the other thread before I could post my Smile Song! -------------------- If I only had a Face... :'( Sig Edit: Wait wtf is this?!
faterror	Posted - 2007.09.12 17:28:00 - [32] FFS
Zephyr Mallory Limberry Aegis GmbH	Posted - 2007.09.12 17:28:00 - [33] Originally by: Sereniaz you must have plenty of logs to wade through over the last 48 hours from all the server "failovers"....there must be a pattern there somewhere ccp, huh...? Due to the huge number of data transactions that happen on TQ now, a two minute window that the error happened in still has over one million log entries that need to be checked. Help fight the Salvage Ninjas
Superinmita	Posted - 2007.09.12 17:28:00 - [34] Good luck. I hate reading logs !!!!
Irob Urore Amarr Viziam	Posted - 2007.09.12 17:28:00 - [35] Deja vu¦s appear when there is an error in the matrix, right?
darklegionca Caldari Blood Eagle Federation Industries	Posted - 2007.09.12 17:29:00 - [36] Ok ccp you need to stop making patches cuz every damned time you make a patch this crap happens im starting to get sick of it i wanna fracking play eve damn it ------------------------------------ darklegionca - One name. One legend.
Great Artista Caldari Space Perverts and Forum Warriors United Cult of War	Posted - 2007.09.12 17:29:00 - [37] CONGRATULATIONS, YOU FOUND THE STICKY! Some didnt... _______ ◕◡◕ Space perverts and forum warriors united. [PERVS] My opinions rather rarely represent my corp, not to mention my alliance hihihi...
pmota Ordem dos Templarios Pax Atlantis	Posted - 2007.09.12 17:29:00 - [38] COME ON CPP I HAVE THE SOLUTION! It does involve a hammer...
Captain Campion Synergy. Imperial Republic Of the North	Posted - 2007.09.12 17:29:00 - [39] stop using microsoft !!
000Hunter000 Gallente Magners Marauders	Posted - 2007.09.12 17:29:00 - [40] Nite 2 where i try to log in just to find the server died on me.. i must be cursed How was it the rest of the day btw? Any earlier crashes? CCP, let us pay the online shop with Direct Debit!!! Magners is now recruiting, evemail me or Dagazbo ingame.
MaxSkywalker x13	Posted - 2007.09.12 17:29:00 - [41] I wonder what CCP have to say for themselves.. The only reason why many of us players are standing up to this, is that there isnt a game like eve on the market, yet .. Can't wait for Pirates of the burning sea to come out, its gonna be nice to have someone that can compete with EVE. Perhaps it will give them a heads up when they see the subscribed account number falling.. Regards MaxSkywalker *x13*
Milk Caldari Deviance Cartel	Posted - 2007.09.12 17:30:00 - [42] Server seems to be up but cant connect... authentication times out. Is this what everyone is getting? Says 25000+ users online ________________________________________________ You know whats good for you.
Arimus Darkhart Caldari	Posted - 2007.09.12 17:30:00 - [43] DOH! I knew it was heading for a crash when I couldn't close my scan window and anything I typed into chat wouldn't post. Luckily this time I was just sat at a gate rather than fighting anything. To CCP: While the community in general have been patient and accepting of issues, which in any complex system are expected from time to time, these issues are now becoming beyond a minor annoyance to a major PITA. Would CCP consider any form of compensation for lost time? Personally one or two unplanned outages aren't cause for compensation but when that number gets close to being 4 unplanned outages per day its starting to get to unacceptable levels.... -- Users are like a virus - each causing a thousand tiny crises until the host finally dies.
Lord Zoran Caldari House of Tempers	Posted - 2007.09.12 17:30:00 - [44] Originally by: pmota COME ON CPP I HAVE THE SOLUTION! It does involve a hammer... all good solutions need a hammer......or 2 --------------------------------------------- no sig for you !!!
xhairy	Posted - 2007.09.12 17:30:00 - [45] ....................................WTF...............................................................................................................................................................
hUssmann Caldari Veto. Veto Corp	Posted - 2007.09.12 17:31:00 - [46] Again. Get a grip guys. Ginger Magician > You are merely an effective ganker of haulers who runs at the first sign of combat.
An Anarchyyt Gallente Sublime.	Posted - 2007.09.12 17:31:00 - [47] I just got BINGO, by the way. Originally by: CCP Wrangler Second, a gentile is a non jewish person
Pichonsita Caldari SKORPION CORP Endless Horizon	Posted - 2007.09.12 17:31:00 - [48] again they splited the cofee on the cpu!
shivan Rampage Eternal Ka-Tet	Posted - 2007.09.12 17:31:00 - [49] burp Station Ping Pong
Kai Peyote	Posted - 2007.09.12 17:31:00 - [50] Originally by: MaDeX Wrangler can you confirm why I will only get limited reinbursment from my drones that are lost x2 times. This is getting expensive. bcoz u woz norty.
Rodj Blake Amarr PIE Inc.	Posted - 2007.09.12 17:31:00 - [51] Edited by: Rodj Blake on 12/09/2007 17:31:10 Originally by: MaxSkywalker I wonder what CCP have to say for themselves.. The only reason why many of us players are standing up to this, is that there isnt a game like eve on the market, yet .. Can't wait for Pirates of the burning sea to come out, its gonna be nice to have someone that can compete with EVE. Perhaps it will give them a heads up when they see the subscribed account number falling.. Except of course that PotBS will suck. Dulce et decorum est pro imperium mori.
Pieter Patrick	Posted - 2007.09.12 17:31:00 - [52] I'm not that long here in EVE... but i'll wait with the real PvP untill the most problems are solved! I pitty all the guys that are in any War now...
Korizan Coreli Corporation Exuro Mortis	Posted - 2007.09.12 17:31:00 - [53] Originally by: iiOs this is why server goes down from time to time http://www.youtube.com/watch?v=xO7IlFIgZAc Classic, that just made my day
iiOs Evil Things	Posted - 2007.09.12 17:31:00 - [54] Edited by: iiOs on 12/09/2007 17:31:47 Originally by: MaxSkywalker I wonder what CCP have to say for themselves.. The only reason why many of us players are standing up to this, is that there isnt a game like eve on the market, yet .. Can't wait for Pirates of the burning sea to come out, its gonna be nice to have someone that can compete with EVE. Perhaps it will give them a heads up when they see the subscribed account number falling.. Iv played in beta for looong time now and i can tell you, its very dissapointing ---------------------------------------- ---------------------------------------- BB
Enezneb	Posted - 2007.09.12 17:31:00 - [55] surely sorting the problem out the 1st time it happend would be better. yes it would mean longer downtime but it would actually save ccp time as it means you dont have to deal with ship etc reinbursments 4 times over
1Evildude Gallente Kingdom of Kador	Posted - 2007.09.12 17:31:00 - [56] hmm... another night of forum watching, anyone got some funny youtube clips to keep us entertained. Otherwise it's gonna have to be another evening spent with my fiance and if this continues she's gonna expect attention every night and before you know it I'm spending all my evenings watching "romantic comedies" and attempting to have adult conversations.....
Dubious Drewski	Posted - 2007.09.12 17:31:00 - [57] Is this game ever playable? I've logged on once every couple of days to switch skills and see if the lag will let me undock to have some fun. I haven't undocked much in the past while. I'm actually having some buyers remorse now that I've payed for 3 months. And the fact that I'm simultaneously missing a skill switch, losing my T2 drones and possibly my really valuable ship right at this moment just makes me want to curse to myself. AGAIN. Once again. /whine over
Deverian Tarik Caldari Tanis Shipyards	Posted - 2007.09.12 17:32:00 - [58] meh, I'm so bored I'm going to go read some of the Chronicles... ------------------------------------- Tanis Shipyards is recruiting!
Pirate Tom	Posted - 2007.09.12 17:32:00 - [59] Edited by: Pirate Tom on 12/09/2007 17:32:34 Originally by: MaxSkywalker I'm so addicted to EVE I can't quit the game, even though I hate it, until I have something else to go play that is at least comparable to EVE! QFT!
Danny Ackbar Gallente Templar Securities and Holdings Axiom Empire	Posted - 2007.09.12 17:32:00 - [60] CCP Server upgrade being prepared as we speak Linkage Hokey religions and ancient weapons are no match for a good blaster at your side, kid
Illminatis	Posted - 2007.09.12 17:32:00 - [61] This is CCPs way of saying "go outside and interact with people" Must...spam...forums...with...complaints!
Hacra Minmatar League of the Tiger and Tentacle	Posted - 2007.09.12 17:32:00 - [62] Mr. Patience has run out of patience and unhappy occured.
Die Unknown Amarr New Age Solutions Amalgamated	Posted - 2007.09.12 17:32:00 - [63] Anyone else feel like we are trying too hard to make this relationship work... and now, after countless hours spent at marriage counselling it's just time to admit that this will not work?/ --------------------------------------------- Those that complain about Amarr ships do not deserve to fly Amarr ships
Wellfan	Posted - 2007.09.12 17:32:00 - [64] Edited by: Wellfan on 12/09/2007 17:37:03 Removed for sanity
Celtic Bomber	Posted - 2007.09.12 17:32:00 - [65] The Gerbil Putsch is on!!! Hamsters down everywhere! Servers in flames, little running wheels used to power servers smashed! The humanity THE HUMANITY!!! On a personal note I for one would like to welcome our new Gerbil Overlords. Viva La Revolucion!
Jayoasis	Posted - 2007.09.12 17:33:00 - [66] I have come back from a long time away and enjoyed the time I have had on the server. Unfortunatly I have only been back 3 days and the server has been down a lot
Arii Smith Caldari StarHunt Fallout Project	Posted - 2007.09.12 17:33:00 - [67] Wrangler, I hope you compile a devblog (just a few paragraphs) about what went wrong these past few days. I am sure there is a legitimate reason, but it is getting really frustrating not being able to log in when I Want to!
Cornucopian Gallente Dutch Omega United Freemen Alliance	Posted - 2007.09.12 17:33:00 - [68] CCP why did you not sticky my preemptive server down thread? It would have been a much more poignant example of your current product quality!!! ----------------------------------------------- "post with your main. delete your alt, you sad little exploiting metagamer." Originally by: Royaldo complete win by Cornucopian!
An Anarchyyt Gallente Sublime.	Posted - 2007.09.12 17:33:00 - [69] Originally by: Wellfan My skill just finished! We should move to a Unix SQL Server or even Oracle. Who bets that BoB did it? We should go back to WOW BINGO this thread card 1 (soory could not resist it!) You can't claim Bingo on your own post. But now, I just got BINGOOOOOOOOOOO. Thank you Originally by: CCP Wrangler Second, a gentile is a non jewish person
Ikoras	Posted - 2007.09.12 17:33:00 - [70] Connection Timeout - The server did not respond to the client's secure-handshake request within a reasonable amount of time ^^That's a new one for me
Ghilgemesh	Posted - 2007.09.12 17:33:00 - [71] Paramount Pictures passed on this new episode of "Star Trek...the next generation"...... Geordi is charged with fixing the CCP server.....scene 1 fades to Geordi staring blankly at the server and slowly turns to Data uttering ......"Shoot me data"
Epong Private Military Company	Posted - 2007.09.12 17:34:00 - [72] Edited by: Epong on 12/09/2007 17:34:33 Wrangler..plz stop spamming thread from players I count 9 post from you and that's always the same... Go Go Go Dev's, push the button for feed hamster - Bad girl +5 and Sarcasm +5
Ginger Lynn	Posted - 2007.09.12 17:34:00 - [73] /me gives the server a backrub. I sure hope the recent trouble with the server is finaly found out. If there is a divine being a hamster will be found electrocuted inside the server from chewing powercords.
Drono 2	Posted - 2007.09.12 17:35:00 - [74] Came back after 1 year away, just a few days ago. Starting to think I should have chose a different game. UGH, can I have my $money$ back, yeah right :(
Jimer Lins Gallente Sanctuary	Posted - 2007.09.12 17:35:00 - [75] Originally by: An Anarchyyt I just got BINGO, by the way. Post the card # and post #s you're claiming so I can verify it. ;) SEARCh- we find sites for you!
Lezli Gallente Federal Navy Academy	Posted - 2007.09.12 17:35:00 - [76] Originally by: iiOs this is why server goes down from time to time http://www.youtube.com/watch?v=xO7IlFIgZAc lol that was great
Captain Campion Synergy. Imperial Republic Of the North	Posted - 2007.09.12 17:35:00 - [77] bingo!
Arimus Darkhart Caldari	Posted - 2007.09.12 17:36:00 - [78] Originally by: Ginger Lynn /me gives the server a backrub. I sure hope the recent trouble with the server is finaly found out. If there is a divine being a hamster will be found electrocuted inside the server from chewing powercords. Don't joke about that... I've worked on a comms system which one day, suddenly after about 2 years of 24/7 uptime (apart from a couple of routine downtimes for testing/power upgrades) died. Went to investigate and found a rat... welded to the cable ... urgh. -- Users are like a virus - each causing a thousand tiny crises until the host finally dies.
Iron Jaw The Forsakened Companions Pure.	Posted - 2007.09.12 17:36:00 - [79] Everytime the server fails i go to the gym. Im getting extreamly fit, thank you CCP.
Msquare	Posted - 2007.09.12 17:37:00 - [80] You can measure the frustartion level ... by the "slow, slower, hang " response on this web-server as we all moan in chorus.
Na'omi Chin'Hwa	Posted - 2007.09.12 17:37:00 - [81] Guys, be patient. running servers is not exactly an easy thing to do especially when you have quite a few. In the IT world sometimes things happen that is not evident what the problem may be and can take quite a while to fix. I won't say i'm an expert with servers but i do have quite a bit of experience in a large networking environment and voip technology and certain issues no matter the experience level you have is just gonna make you pull your hair out. Try tracking down a network issue with over 250 different sites spreadout through one of largest counties in the states with over 10,000 cisco switches and near 5000 wireless devices. You'd be surprised how long in hind sight a simple issue takes to fix sometimes.
torswin	Posted - 2007.09.12 17:38:00 - [82] NAT AGEN --- Signature radius: 150 mm Unless explicitly stated, this post does not represent my alliance, corporation, my own, or any other living organism's view.
Nex Angelus Caldari Ginnungagaps Rymdfarargille Tre Kroner	Posted - 2007.09.12 17:38:00 - [83] Hmm... Still reading 25k players online?
DirtyHarry Caldari Reikoku Band of Brothers	Posted - 2007.09.12 17:38:00 - [84] Originally by: MaxSkywalker I wonder what CCP have to say for themselves.. The only reason why many of us players are standing up to this, is that there isnt a game like eve on the market, yet .. Can't wait for Pirates of the burning sea to come out, its gonna be nice to have someone that can compete with EVE. Perhaps it will give them a heads up when they see the subscribed account number falling.. been in the beta forever (o noez NDA) and i can safely say it sucks, bad luck guy RKK INNIT - Havo / DH
BATMorpheous Caldari BAT Empire VENOM Alliance	Posted - 2007.09.12 17:38:00 - [85] HEY CCP ..... do you know everytime the server dies it kills another angel.....stop killing freakin angels man
Zephyr Mallory Limberry Aegis GmbH	Posted - 2007.09.12 17:38:00 - [86] Originally by: Iron Jaw Everytime the server fails i go to the gym. Im getting extreamly fit, thank you CCP. My lawn has been mowed 5 times in the past 2 days.
Ken Cook	Posted - 2007.09.12 17:38:00 - [87] So, we are going to be credited time to our accounts? I mean, since I haven't been able to play for two or three days now. dun, dun dun!
Kerfira	Posted - 2007.09.12 17:40:00 - [88] Originally by: Arimus Darkhart DOH! I knew it was heading for a crash when I couldn't close my scan window and anything I typed into chat wouldn't post. Luckily this time I was just sat at a gate rather than fighting anything. To CCP: While the community in general have been patient and accepting of issues, which in any complex system are expected from time to time, these issues are now becoming beyond a minor annoyance to a major PITA. Would CCP consider any form of compensation for lost time? Personally one or two unplanned outages aren't cause for compensation but when that number gets close to being 4 unplanned outages per day its starting to get to unacceptable levels... Read the EULA. This is what you signed up for... Now as for who owes who money.... CCP says their daily downtime is 1 hour. Usually it's only like 1/2 that, but lets say 45 minutes to take the odd longer ones into account. That means that CCP is giving you 15 minutes of EXTRA gametime per day, which equals ~91 hours per year. Now, downtime caused by crashes are FULLY covered by the EULA that you sign up to so you have no reason to complain there, so in essence, you owe CCP just below 4 days extra subscription per year. Otoh, we could also take the alternate look, that CCP will be happy to pay you money back. For each 24 hour extra downtime due to bugs/crashes, they'll refund you 1/30 of one months subscription. You'll of.c. have to pay the costs of the return, which will be Ç19.95 Third option, you could stop being a small-minded, whining, penny-pinching fgt... Originally by: CCP Wrangler EVE isn't designed to just look like a cold, dark and harsh world, it's designed to be a cold, dark and harsh world.
Scott Ryder	Posted - 2007.09.12 17:40:00 - [89] Originally by: Ken Cook So, we are going to be credited time to our accounts? I mean, since I haven't been able to play for two or three days now. dun, dun dun! yea i agree there :/
Yuno Kang	Posted - 2007.09.12 17:40:00 - [90] Originally by: DirtyHarry been in the beta forever (o noez NDA) and i can safely say it sucks, bad luck guy Don't hate just coz the devs over there are goons :D On a side note: yes, it does suck
Case Micoud	Posted - 2007.09.12 17:40:00 - [91] Heh, the server crashed just minutes before I had to change skill, same as yesterday...
Wellfan	Posted - 2007.09.12 17:40:00 - [92] Just think, the downtimes are giving us so much time to come on here and be constructive Oh wait....
Blue Magma Gallente LEAP Corp United Confederation of Corporations	Posted - 2007.09.12 17:40:00 - [93] i swear this only happens when i have a skill to change...2 days running and it crashes 30mins before my skill ends. this could be a life-death situation if later on i need that next skill i was going to train and its still got 30mins or more left!!!! buy some new hamsters!
Argro Caldari A A Enterprises Inc. New Eden Research	Posted - 2007.09.12 17:41:00 - [94] Second day in a row where I can't play. Someone remind me why I still pay money for this lack of service!
BATMorpheous Caldari BAT Empire VENOM Alliance	Posted - 2007.09.12 17:41:00 - [95] Originally by: MaxSkywalker Dear CCP Could you change the name of the game to EvE - Offline ? or maybe change it too..... only BOB allowed online ....runs to get tin foil hat
Mecinia Lua Galactic Express Frontier Trade League	Posted - 2007.09.12 17:41:00 - [96] Do we have an ETA? Thoughts expressed are mine and mine alone. They do not necessarily reflect my alliances thoughts.
Iomar Uisdean Gallente	Posted - 2007.09.12 17:41:00 - [97] <Insert profanity laced tirade here>
Wellfan	Posted - 2007.09.12 17:42:00 - [98] ETA, according to Keirons post 12th November
Vienna Gates Caldari	Posted - 2007.09.12 17:42:00 - [99] Originally by: MaxSkywalker Dear CCP Could you change the name of the game to EvE - Offline ? Won
Cain Calzon Caldari Genco Interstellar Alcohol Conglomerate	Posted - 2007.09.12 17:42:00 - [100] heres my question, A we getting any type of compensation for the lack of service for these past few days when the server has rapiditly keept crashing?
Lazuran Gallente Time And ISK Sink Corporation	Posted - 2007.09.12 17:42:00 - [101] Originally by: CCP Wrangler We experienced a lot of application locks, unfortunately it became too much for us to keep fixing and the database failed over. We will now restart the server and we will start digging through logs to check what went wrong. Have you considered making the database fail over to something, for example a backup database server? It's not uncommon ... and generally it's not called a "failover" when it just shuts down. isn't it funny how some people advocate both GTC<=>ISK trades and EVE being superior due to its cruelty and costly losses, when they use the former to circumvent the latter?
Hunlight Faithus Ravenclaw Manufacturing	Posted - 2007.09.12 17:42:00 - [102] here's on keep the server down and fix the problem i'd rather they did this then i wudn't be logging on to a server that crases all the time keep it down til it fixed simple
FuQue	Posted - 2007.09.12 17:43:00 - [103] We wish..
AzzyE Gallente All Hallows Eve Zenith Affinity	Posted - 2007.09.12 17:43:00 - [104] Nooooes , my skill just finnished and i was about to go to bed
Pirate Tom	Posted - 2007.09.12 17:43:00 - [105] You should all start training battleship to level 5. If you already have all 4 racial battleships to 5, start training capital ships. I don't care if you are a market watching penny pinching carebear who only has the frigate skills you were born with. GET TRAINING. That gives you ~30 days to go without a server crash interrupting your skill. If you're a marketeer or a builder, more likely 45 or so days.
Dubious Drewski	Posted - 2007.09.12 17:43:00 - [106] Originally by: MaxSkywalker Could you change the name of the game to EvE - Offline ? Qft. I'm gonna use that from now on. lol.
An Anarchyyt Gallente Sublime.	Posted - 2007.09.12 17:44:00 - [107] Originally by: Jimer Lins Originally by: An Anarchyyt I just got BINGO, by the way. Post the card # and post #s you're claiming so I can verify it. ;) I thought I had it, but I read a post wrong. But I was oh so close. Trying to get "It's Up" takes too long :( Originally by: CCP Wrangler Second, a gentile is a non jewish person
Silack	Posted - 2007.09.12 17:44:00 - [108] So as I asked CCP I want answers from you and not just blocking of threads!! Here one the the heades of ccp. You seem to be having far too much of a problem running your servers and as a result people who buy time to play this game can not play. So in effect ccp are stealing time from the player. So here are some questions fro you: 1. Are you going to return the lost time that YOU (CCP) have taken from players? 2. When are you going to employ professional IT Engineers who can sort out these situations (unlike the muppets you have now!) 3. When are you going to shard you servers? 4. When are you going to own up to you mistakes and faulty IT equipment (Lag, desync, extended dt and the like.) I am sure there are many other players who are getting fed up with this and the lies that CCP provide as answers! So CCP let's have some answers. And those of you who think te sun shines out of CCP's A%$ú! have consideration to others who want answers
britishfish Minmatar Mercenaries of Andosia Veritas Immortalis	Posted - 2007.09.12 17:44:00 - [109] Originally by: DirtyHarry rabble rabble compensation rabble but in all seriousness this is starting to **** me off what he said!!! A Dream is a goal without a plan. "No guts , no glory."
Pichonsita Caldari SKORPION CORP Endless Horizon	Posted - 2007.09.12 17:44:00 - [110] eta is 2 hours i bet 1kk isk to it, who else?
Arimus Darkhart Caldari	Posted - 2007.09.12 17:44:00 - [111] Originally by: Na'omi Chin'Hwa Guys, be patient. running servers is not exactly an easy thing to do especially when you have quite a few. In the IT world sometimes things happen that is not evident what the problem may be and can take quite a while to fix. I won't say i'm an expert with servers but i do have quite a bit of experience in a large networking environment and voip technology and certain issues no matter the experience level you have is just gonna make you pull your hair out. Try tracking down a network issue with over 250 different sites spreadout through one of largest counties in the states with over 10,000 cisco switches and near 5000 wireless devices. You'd be surprised how long in hind sight a simple issue takes to fix sometimes. I know that.... BUT: this isn't just an isolated incident. For the last three days now the cluster has being going up and down like, well, lets leave it unsaid. High availability systems is not a new requirement - teleco equipment usually has 5 9's availablity... ie 99.999% uptime which equates to about 5 mins of unplanned outages per YEAR. Now I do not expect CCP to maintain that level of uptime, however - assuming about 30mins per outage, we've had about 220 mins of unplanned outages in the last three days. I think there would be less angst if CCP gave updates on how the search for the problem is going and when we can expect normal service to be restored. -- Users are like a virus - each causing a thousand tiny crises until the host finally dies.
Miki Fin Gallente Independant Union of Rangers	Posted - 2007.09.12 17:44:00 - [112] CCP you suck. Now I have to talk to my gf. Thanks
Medinine Caldari	Posted - 2007.09.12 17:45:00 - [113] Give all your everything to me. if you all are quiting ....! Ill wait for server to come back
Lazuran Gallente Time And ISK Sink Corporation	Posted - 2007.09.12 17:45:00 - [114] Originally by: Argro Second day in a row where I can't play. Someone remind me why I still pay money for this lack of service! Because you're addicted, fool. Seek professional help. isn't it funny how some people advocate both GTC<=>ISK trades and EVE being superior due to its cruelty and costly losses, when they use the former to circumvent the latter?
AmyLeigh Amarr JASDIP	Posted - 2007.09.12 17:45:00 - [115] This is getting stupid now.. We want to play the game!
benzss The Knights Of Camelot Praesidium Libertatis	Posted - 2007.09.12 17:45:00 - [116] I just hope there wasn't a gatecamp outside when the server crashed mid-undock...
Vossejongk Blake Industries	Posted - 2007.09.12 17:45:00 - [117] Edited by: Vossejongk on 12/09/2007 17:47:03 RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE Feed the dam hampster ! EDIT: STARTING UP !!!! now wait 15 more minutes and we can play again ! :D
Arimus Darkhart Caldari	Posted - 2007.09.12 17:45:00 - [118] Originally by: Kerfira Third option, you could stop being a small-minded, whining, penny-pinching fgt... Oh goody, the last resort of someone who knows their argument is flawed... lob insults around. -- Users are like a virus - each causing a thousand tiny crises until the host finally dies.
iiOs Evil Things	Posted - 2007.09.12 17:46:00 - [119] Originally by: benzss I just hope there wasn't a gatecamp outside when the server crashed mid-undock... because who ever was camping outside play on different server? ---------------------------------------- ---------------------------------------- BB
Pirate Tom	Posted - 2007.09.12 17:46:00 - [120] To speed this bingo round up without lying outright... As far as TQ... I don't think IT'S UP
Sharaka	Posted - 2007.09.12 17:46:00 - [121] Originally by: CCP Wrangler .... and the database failed over. We will now restart the server and we will start digging through logs to check what went wrong. Not wanting to be too picky but do you mean "falled over" . To me a failover strategy implies parallel systems so that you keep running. This looks more like good old-fashioned but possibly unfashionable failure. No doubt Microsoft have redefined the concept while I wasn't looking If there was ever a good reason to think about alternate servers where your disgruntled subscribers could at least faff about while waiting, I think this is it. What you get your servers to do in terms of transactions and simultaneous access is truly impressive and would be more so if I wasn't using it for recreation. Hope it gets fixed soon. Maybe we should send "Get Well" cards to the Database?
Terminus adacai Caldari	Posted - 2007.09.12 17:46:00 - [122] EVE ONLINE............. NOT!!! Opinions reflected on my posts are just that, my opinions. They do not reflect views held by my corp or alliance.
Lurtz Caldari Gunrunners and Gamblers	Posted - 2007.09.12 17:46:00 - [123] No Eve and no beer make Lurtz something something.....
Jael Mallow Minmatar Celestial Apocalypse Insurgency	Posted - 2007.09.12 17:47:00 - [124] This is awesome! :) Never seen so many people trying to make themselves important in one place! \o/
SUPER J0SH	Posted - 2007.09.12 17:47:00 - [125] Originally by: Lurtz No Eve and no beer make Lurtz something something..... Go Crazy?
annoing Amarr MisFunk Inc. Frontline.	Posted - 2007.09.12 17:47:00 - [126] Originally by: CCP Wrangler unfortunately it became too much for us to keep fixing and the database failed over. Basically, ccp, you made another***** up through another badly implimented patch, AGAIN - for 2 days the community has suffered and continues still. From the myriad of petitions that wont be answered, the moans of lost isk and modules that wont be addressed and the accounts that will be cancelled (all of your stuff belong to me ) it will remain "too much for us". Love the free expansions, just wish they were worth having is all
Vrabac Amarr BALKAN EXPRESS	Posted - 2007.09.12 17:47:00 - [127] Originally by: Kerfira Read the EULA. This is what you signed up for... Now as for who owes who money.... CCP says their daily downtime is 1 hour. Usually it's only like 1/2 that, but lets say 45 minutes to take the odd longer ones into account. That means that CCP is giving you 15 minutes of EXTRA gametime per day, which equals ~91 hours per year. Now, downtime caused by crashes are FULLY covered by the EULA that you sign up to so you have no reason to complain there, so in essence, you owe CCP just below 4 days extra subscription per year. Otoh, we could also take the alternate look, that CCP will be happy to pay you money back. For each 24 hour extra downtime due to bugs/crashes, they'll refund you 1/30 of one months subscription. You'll of.c. have to pay the costs of the return, which will be Ç19.95 Third option, you could stop being a small-minded, whining, penny-pinching fgt... Classic. Thank you CCP for these crashes. And thank you for not charging us for them. They come totally free, and you have our sincere gratitude for that!
Lurtz Caldari Gunrunners and Gamblers	Posted - 2007.09.12 17:48:00 - [128] Originally by: SUPER J0SH Originally by: Lurtz No Eve and no beer make Lurtz something something..... Go Crazy? Don't mind if I do!
Ginger Lynn	Posted - 2007.09.12 17:48:00 - [129] Originally by: Arimus Darkhart Originally by: Ginger Lynn /me gives the server a backrub. I sure hope the recent trouble with the server is finaly found out. If there is a divine being a hamster will be found electrocuted inside the server from chewing powercords. Don't joke about that... I've worked on a comms system which one day, suddenly after about 2 years of 24/7 uptime (apart from a couple of routine downtimes for testing/power upgrades) died. Went to investigate and found a rat... welded to the cable ... urgh. I know your pain. Love the little buggers chewing on everything -_-
Kamar Deythal	Posted - 2007.09.12 17:48:00 - [130] Originally by: An Anarchyyt Originally by: Jimer Lins Originally by: An Anarchyyt I just got BINGO, by the way. Post the card # and post #s you're claiming so I can verify it. ;) I thought I had it, but I read a post wrong. But I was oh so close. Trying to get "It's Up" takes too long :( Truth!
pyklet uk1 UK1 Zero Red Moon Federation	Posted - 2007.09.12 17:48:00 - [131] Out of the last 5 failures (fall overs) whatever you cool kids wish to call them, Seem to perfectly time themselves to 5 mins before i need to change a skill as i'm going out to have fun. work. sleep whatever. Therefore I am claiming full responsibility for the annoyance you are all receiving. Sorry like
Damian Vilsalant Minmatar	Posted - 2007.09.12 17:48:00 - [132] Please please please give me my lost skillpoionts back... All eleven gods will bless your imortal soul... just go and change my skill to Surgical Strike 5.. thanks.
Mangold Freelance Unincorporated Ushra'Khan	Posted - 2007.09.12 17:48:00 - [133] And I here I was planning on spedning some time at Eve tonight. Guess it's TV again. 3rd day it's down for me.
Ken Cook	Posted - 2007.09.12 17:48:00 - [134] See it would be fine if we could at least get on the test serv, but oh - CCP doesn't seem to want people even on that anymore. HRMSSSSSS. imo, * > CCP I.T.
Roosterbrood Caldari Zzz	Posted - 2007.09.12 17:48:00 - [135] I have been sitting in the station, like a good denizen heeding the looming threat and adamant warnings that the server is going to crash soon. My hours have been devoid of the usual carefree activities, in fear that a wayward server crash will leave me in darkness and expose my ships bare structure to unsolicited and unscrupulous weapons fire. Why must we suffer so in this dire loneliness as time passes by, only to find comfort in the vision of dull hull-plating that portrays the inside of the stations? My weapons remains cold still...
Vienna Gates Caldari	Posted - 2007.09.12 17:48:00 - [136] starting up omg
Ravenke	Posted - 2007.09.12 17:49:00 - [137] http://uk.youtube.com/watch?v=rfqNXADl3kU&mode=related&search= when he finishes the popcorn server will be online
Sereniaz	Posted - 2007.09.12 17:49:00 - [138] Originally by: annoing Basically, ccp, you made another***** up through another badly implimented patch, AGAIN - for 2 days the community has suffered and continues still. [/quote Wrong! The server was crashing BEFORE the patch was applied.
Soobad Gallente Girls Gone Bad Corp	Posted - 2007.09.12 17:49:00 - [139] This is great!!!!!! To all you whiners who figure CCP owes you $.05 for a refund because of server issues, I am sure you will be WOW'ing in no time..so therefore CAN I HAVE YOUR STUFF! Huggs and Kisses SB
Ken Cook	Posted - 2007.09.12 17:49:00 - [140] Originally by: Mangold And I here I was planning on spedning some time at Eve tonight. Guess it's TV again. 3rd day it's down for me. I've watched so many movies the past three days, I can't believe it. More movies than I've ever seen in my life. <3 HBO, Cinemax, etc.
Cornucopian Gallente Dutch Omega United Freemen Alliance	Posted - 2007.09.12 17:49:00 - [141] Originally by: annoing Originally by: CCP Wrangler unfortunately it became too much for us to keep fixing and the database failed over. Basically, ccp, you made another*** up through another badly implimented patch, AGAIN - for 2 days the community has suffered and continues still. From the myriad of petitions that wont be answered, the moans of lost isk and modules that wont be addressed and the accounts that will be cancelled (all of your stuff belong to me ) it will remain "too much for us". Love the free expansions, just wish they were worth having is all I am SO gonna set a two week skill before rev3 goes in... biggest patch ever, so longest downtime ever. ----------------------------------------------- "post with your main. delete your alt, you sad little exploiting metagamer." Originally by:** Royaldo complete win by Cornucopian!
BATMorpheous Caldari BAT Empire VENOM Alliance	Posted - 2007.09.12 17:49:00 - [142] Originally by: Lurtz Originally by: SUPER J0SH Originally by: Lurtz No Eve and no beer make Lurtz something something..... Go Crazy? Don't mind if I do! RABBLA WABBLE BABBLE BOGGIE BOO
SoftRevolution	Posted - 2007.09.12 17:50:00 - [143] Edited by: SoftRevolution on 12/09/2007 17:53:28 Hmmph. That is all. HMMPH. I know it's just a game and all, but it'd be nice if could play it. Come on, I've only been playing a month edit I truly hope that many of these issues will be fixed in the November release and this great game will once again become fully playable. This. Especially this.
Arrs Grazznic FireStar Inc FATAL Alliance	Posted - 2007.09.12 17:50:00 - [144] Your game is broken. Please fix it. On a more serious note, it feels that the game is the most unstable it has been during my 2 years of play. Aside from the now daily server crashes, lag and desyncs are worse than ever. I truly hope that many of these issues will be fixed in the November release and this great game will once again become fully playable. Cheers, Arrs
pyklet uk1 UK1 Zero Red Moon Federation	Posted - 2007.09.12 17:50:00 - [145] Originally by: Sereniaz Wrong! The server was crashing BEFORE the patch was applied. This is true ...and then promptly fell over again straight after patch to
DeAnnais	Posted - 2007.09.12 17:50:00 - [146] Any bets on next crash?
Suianchen Takana	Posted - 2007.09.12 17:50:00 - [147] Last one on the server is an Amarrian male prostitute!
Lazuran Gallente Time And ISK Sink Corporation	Posted - 2007.09.12 17:51:00 - [148] Originally by: Arimus Darkhart Now I do not expect CCP to maintain that level of uptime, however - assuming about 30mins per outage, we've had about 220 mins of unplanned outages in the last three days. It has to be said that telco equipment doesn't get regular updates (maybe some firmware updates now and then), while EVE has to provide new features regularly to keep the players satisfied. Of course this adds to code quality issues. Then they have also made the (extremely bad, IMO) decision to be totally dependant on Microsoft's code quality, which seems to cause them a lot of trouble right now. They must feel a bit like we do when we are told "our logs show nothing [so bugger off now]" after a petition. Quote: I think there would be less angst if CCP gave updates on how the search for the problem is going and when we can expect normal service to be restored. I think they are really doing well in this regard at the moment, Wrangler is posting a lot of stuff about their problems. Not enough for us to troubleshoot them, but that'd be inappropriate. ;-) isn't it funny how some people advocate both GTC<=>ISK trades and EVE being superior due to its cruelty and costly losses, when they use the former to circumvent the latter?
Cornucopian Gallente Dutch Omega United Freemen Alliance	Posted - 2007.09.12 17:51:00 - [149] Originally by: Soobad This is great!!!!!! To all you whiners who figure CCP owes you $.05 for a refund because of server issues, I am sure you will be WOW'ing in no time..so therefore CAN I HAVE YOUR STUFF! Huggs and Kisses SB sexy sig!!!!! you were saying something though? cant recal, looking at sig. ----------------------------------------------- "post with your main. delete your alt, you sad little exploiting metagamer." Originally by: Royaldo complete win by Cornucopian!
Postlatta Mouseanon Caldari State War Academy	Posted - 2007.09.12 17:51:00 - [150] I would be happier if they just announced a two day downtime and fixed it all. My corp is in a war- I need a reasonable expectation that the server will not go down (again I said reasonable) in order to play. To put it in short form: This isn't fun. I mean the threads on the forums are entertaining, for sure. But I'm beginning to forget about the game.
Celtic Bomber	Posted - 2007.09.12 17:52:00 - [151] Originally by: Vossejongk Feed the dam hampster ! See this kind of post is the problem. The sooner you all acknowledge our new Gerbil Overlords the sooner we all get to play.
Pirate Tom	Posted - 2007.09.12 17:52:00 - [152] Originally by: EULA B. Rights to Certain Content You have no interest in the value of your time spent playing the Game, for example, by the building up of the experience level of your character and the items your character accumulates during your time playing the Game.t Originally by: EULA 15. INDEMNITY You shall defend, indemnify and hold harmless CCP and its affiliates, licensors and suppliers, and their respective employees, contractors, officers and directors, from any and all claims, loss, damages and demands, including reasonable attorneys' fees, arising out of: (i) your use or misuse of the Software; (ii) your access to the System; (iii) any activities conducted through your Account (whether by you or another person); and (iv) your playing of the Game. Translation: Don't expect and/or ask for compensation
Lisane Kaldorr Gallente	Posted - 2007.09.12 17:52:00 - [153] Originally by: Iron Jaw Everytime the server fails i go to the gym. Im getting extreamly fit, thank you CCP. Best post yet.
Gus H	Posted - 2007.09.12 17:53:00 - [154] Netglue (tm) FTW!!! :D
getmoving	Posted - 2007.09.12 17:53:00 - [155] Originally by: CCP Wrangler We experienced a lot of application locks, unfortunately it became too much for us to keep fixing and the database failed over. We will now restart the server and we will start digging through logs to check what went wrong. how many more agains can you fit on 1 single forum subject, i love ccp and you do a great job but its geting old now
Braineater Minmatar BINFORD	Posted - 2007.09.12 17:53:00 - [156] Ahhh... it's starting up, only Ç0.001 to go! (Less if you don't buy 50d GTCs) ______
Silack	Posted - 2007.09.12 17:53:00 - [157] You would think that from the 145 mil usd that ccp make every month they could at least hire some real it professionals and not the 14 year olds that they employ atm and of course some decent it equipment (Servers/ software and the like) Cause they dont what does that suggest...tight fisted F%ú"ers Silack
Thundercat Doom Minmatar Melissa Jumpclones INC	Posted - 2007.09.12 17:53:00 - [158] Feed the hampsters to the cats because they don't seem to be getting the job done. Replace them with some other animal, perhaps a ferret. They seem like lively critters. -------------------- -------------------- 0101001001101111011101110111001000100001
Anok Fero	Posted - 2007.09.12 17:53:00 - [159] i shall point out the EULA... which i gather most people do NOT read upon accepting it... # 12 NO WARRANTIES The Software, System, Game and all Game Content, and all other services and material provided in connection therewith, are provided "AS IS," with all faults, and without warranty of any kind. You assume all risk of use and all risk associated with accessing the System and playing the Game. CCP disclaims all warranties, whether express or implied, including without limitation the warranties of merchantability, fitness for particular purpose and non-infringement. There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free, nor that the System or Software will be compatible with your hardware and software. While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures. now, stop asking for game time, stop asking for skill points. "Trolls back to the bridge!"
Morrow Disca Macrocosm Advanced Industries	Posted - 2007.09.12 17:54:00 - [160] Well thank god IÆm out on the beer tonight. Seems I would be getting no play. I know a little bit about SQL so I know its not easy fix, but is this the No1 focus for CCP at the moment? I mean IÆd rather have the server up than some gimmicky bull**t where I get to walk around a station, or patch after patch, nerfing this and boosting that. I know dev work and support are different creatures, but is this issue at the forefront of the companies thinking? Even if CCP came out and said the server would be down for 72 hours or something similar (but that it would allow you to resolve the issue once and for all) IÆd be happier than playing Russian logon roulette. All in all I find Eve the most enjoyable game I have ever played, but lag and downtime restrict it to being a great product and not a fantastic one. / -soapbox
Arimus Darkhart Caldari	Posted - 2007.09.12 17:54:00 - [161] Originally by: Pirate Tom Translation: Don't expect and/or ask for compensation Not based on the EULA no. But based on maintaining customer loyalty and community relations... -- Users are like a virus - each causing a thousand tiny crises until the host finally dies.
MioSenHiRio	Posted - 2007.09.12 17:54:00 - [162] Is this the whining forum ore wtf are all those people doing ? just stop whining, CCP is working on it an i think that they do there best, a cluster isnt easy to manage and if you have an database crash they have horrible problems atm and running throught the Log and trining to fix it.
Ravenke	Posted - 2007.09.12 17:54:00 - [163] Edited by: Ravenke on 12/09/2007 17:54:36 The hamsters are eating, dont worry http://uk.youtube.com/watch?v=r0E-0ntoNWo&NR=1
Grendalsbane	Posted - 2007.09.12 17:55:00 - [164] Bah...it ain't that bad. Gives me time to catch up on my ****.
Celtic Bomber	Posted - 2007.09.12 17:55:00 - [165] Originally by: Lisane Kaldorr Originally by: Iron Jaw Everytime the server fails i go to the gym. Im getting extreamly fit, thank you CCP. Best post yet. Originally by: Iron Jaw Everytime the server fails I eat half a pound of Pistachios. Im getting extremely fat, thank you CCP. Fixed for me.
XxGridlockxX	Posted - 2007.09.12 17:55:00 - [166] Yesterday was due to faulty hardware, they replaced that with working hardware, so whats going on now? im thinking that yesterday they were talking out their backsides becuase something looked wrong and they jumped on the bandwagon and said ooh look a faulty peice of equipment... yeah ccp pull the other one , its got bells and whistles on it.Cannot Code Properly..this includes databases.
Space Runt	Posted - 2007.09.12 17:55:00 - [167] Originally by: Silack 1. Are you going to return the lost time that YOU (CCP) have taken from players? 2. When are you going to employ professional IT Engineers who can sort out these situations (unlike the muppets you have now!) 3. When are you going to shard you servers? 4. When are you going to own up to you mistakes and faulty IT equipment (Lag, desync, extended dt and the like.) 1. EULA covers them, so they can tell us to swivel if they wish 2. Do you have any idea what sort of system they are running, it is one of the most complex setups in the world so even with professionals there will still be errors.. 3. they do this (WoW style) and alot of ppl will leave.. that is one thing that EVE has over other games.. it's all one server (or shard) 4. they have admitted they messed up stuff.. they bought more hardware etc.. if you read back through the whole thread you'll see they removed what they thought to be faulty hardware.. it wasn't.. now also take into account this game has been running for 4 years and the software is old and outdated they are trying to milk as much as poss from it, whilst also writing new coding for a ne release at year end.. now I am not a fanboi or whatever you wanna call, infact I am also getting very irritated about these crashes, 3 days I haven't been able to do jack as anytime i set off to rat mine mission run etc.. the servers crash.. but I know CCP are trying to locate he fault.
DangermanUK Caldari JezCorp	Posted - 2007.09.12 17:56:00 - [168] If my wife went down on me as much as the server I would be a very happy man
SoftRevolution	Posted - 2007.09.12 17:56:00 - [169] Originally by: Anok Fero i shall point out the EULA... which i gather most people do NOT read upon accepting it... # 12 NO WARRANTIES The Software, System, Game and all Game Content, and all other services and material provided in connection therewith, are provided "AS IS," with all faults, and without warranty of any kind. You assume all risk of use and all risk associated with accessing the System and playing the Game. CCP disclaims all warranties, whether express or implied, including without limitation the warranties of merchantability, fitness for particular purpose and non-infringement. There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free, nor that the System or Software will be compatible with your hardware and software. While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures. now, stop asking for game time, stop asking for skill points. "Trolls back to the bridge!" EULAs aside EVE is a product, we are customers and CCP want (well, they do if they have any sense) to maintain people's goodwill. The customer isn't always right, but the customer is always the customer.
kermitfrog	Posted - 2007.09.12 17:58:00 - [170] Hey Wrangler is there anyway we can get somemore technical information about the crashes it seems like all thats been said so far is that there is a problem (duh) and that the DEVs are looking into it with some (outside help) / probably microsoft seems to be peoples general belief. Anyways I mean by now something had to be figured out and even if it hasn't I think the community has the right to know that as well. At a certain point there needs IMO to be a accountability to the players and I think this repeat crashing is reaching that point.
Lazuran Gallente Time And ISK Sink Corporation	Posted - 2007.09.12 17:58:00 - [171] Originally by: El'essar Viocragh Wasn't answered yesterday, don't expect it to be answered today, but why does CCP staff always talk about "failover" when they mean "break"? Failover systems are built/designed to provide uninterrupted service. Of course it can go wrong every once in a while, but hardly every single time it is needed. That ain't failover. It looks like they actually mean "fall over" and not "failover" ... Well not everyone has a strong IT background. ;-P isn't it funny how some people advocate both GTC<=>ISK trades and EVE being superior due to its cruelty and costly losses, when they use the former to circumvent the latter?
Postlatta Mouseanon Caldari State War Academy	Posted - 2007.09.12 17:59:00 - [172] Originally by: Terminus adacai Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong. That has to be the funniest error message in the game yet. Just change it to "Business as Usual"... According to EVE Mon it just dumped again. And just this moment went back into restarting. I bristle at the effects to that database.
Qjais Jew	Posted - 2007.09.12 17:59:00 - [173] Sigh you would think after 2 consecutive nights of Epic Fail they would perhaps have fixed it, seeing as they are a company providing an ONLINe game, but I guess thats just a myth. Oh well back to CSS.
Lord Baden	Posted - 2007.09.12 17:59:00 - [174] Dude, where's my server?
Lazuran Gallente Time And ISK Sink Corporation	Posted - 2007.09.12 17:59:00 - [175] Originally by: kermitfrog looking into it with some (outside help) / probably microsoft seems to be peoples general belief. Let's hope they don't upgrade [the server] to DOS 5.0 isn't it funny how some people advocate both GTC<=>ISK trades and EVE being superior due to its cruelty and costly losses, when they use the former to circumvent the latter?
pyklet uk1 UK1 Zero Red Moon Federation	Posted - 2007.09.12 18:00:00 - [176] Edited by: pyklet uk1 on 12/09/2007 18:00:40 Isn't it more fun to wind the whine merchants up, rather than pander to there needs for 0.005 dollar in compensation. Stuff happens and children need to be a little patient, I realise its hard, but keeping toys in prams is necessary as they cause trip hazards. Safety First kids
Siren Call Dragon Highlords	Posted - 2007.09.12 18:00:00 - [177] Relax, have another beer...and if this is all to much for you please cancel your account and leave. To many blobs in this game anyways, we need less people. Just dont whine whine whine. They are doing the best they can.
Die Unknown Amarr New Age Solutions Amalgamated	Posted - 2007.09.12 18:00:00 - [178] Change your hamster supplier!!!! --------------------------------------------- Those that complain about Amarr ships do not deserve to fly Amarr ships
Xordan Caldari Meridian Dynamics FREGE Alliance	Posted - 2007.09.12 18:01:00 - [179] Heh, the last three times I've just finished a skill.. the server has gone down. It's not like I'm choosing 20 min skills either :P Just bad luck. All those lost hours of skill training /o\ Ah well. Unless it's my skill completion causing the problems o.0
Nemain Darru Gallente Sublime.	Posted - 2007.09.12 18:01:00 - [180] cackles, cause he has long training skills set on both accounts anyways Shoot first. Think later.
Ken Cook	Posted - 2007.09.12 18:01:00 - [181] Originally by: Lord Baden Dude, where's my server? Where's your server, dude?
Msquare	Posted - 2007.09.12 18:02:00 - [182] Originally by: Na'omi Chin'Hwa Guys, be patient. running servers is not exactly an easy thing to do especially when you have quite a few. In the IT world sometimes things happen that is not evident what the problem may be and can take quite a while to fix. I won't say i'm an expert with servers but i do have quite a bit of experience in a large networking environment and voip technology and certain issues no matter the experience level you have is just gonna make you pull your hair out. Try tracking down a network issue with over 250 different sites spreadout through one of largest counties in the states with over 10,000 cisco switches and near 5000 wireless devices. You'd be surprised how long in hind sight a simple issue takes to fix sometimes. As another troubleshooter "professional" in this business I can only concur. Take ths post by Silack totally irrelevant/unjust whine/flame - IMHO. A "quick" reboot might get us up now, but they'd probably loose some good diagnostic info. "Reading the logs" is probably the only way to locate the mismatch between what the application wants the DB to do, and what the DB actually does do. Of course, this assumes that the vital bit of info is logged .. but it might not be. So you patch, include more logging (which slows things down a little) and hope you find it next time it crashes. SO we're gonne see one or two more until we see the triumpant message that they've found it.
Silack	Posted - 2007.09.12 18:02:00 - [183] At least with charding...if one shard has an issue they can mover players over to the other chards and the game wont lag, crash or anything else, unlike what happens on eve. Why have such complex programming that isnt realy understood by the engineers, especially if there are major issue with it. I think it is false ecommy dont you!
Arimus Darkhart Caldari	Posted - 2007.09.12 18:03:00 - [184] Originally by: Ken Cook Originally by: Lord Baden Dude, where's my server? Where's your server, dude? Mine? About ten feet away... -- Users are like a virus - each causing a thousand tiny crises until the host finally dies.
Pirate Tom	Posted - 2007.09.12 18:03:00 - [185] We should call Samuel L. Jackson to fix the stackless python problems on the server.
Sandra Jones	Posted - 2007.09.12 18:03:00 - [186] Originally by: iiOs this is why server goes down from time to time http://www.youtube.com/watch?v=eBGIQ7ZuuiU fixed.
AdmiralFreeman	Posted - 2007.09.12 18:04:00 - [187] Originally by: Vrabac Originally by: Kerfira Read the EULA. This is what you signed up for... Now as for who owes who money.... CCP says their daily downtime is 1 hour. Usually it's only like 1/2 that, but lets say 45 minutes to take the odd longer ones into account. That means that CCP is giving you 15 minutes of EXTRA gametime per day, which equals ~91 hours per year. Now, downtime caused by crashes are FULLY covered by the EULA that you sign up to so you have no reason to complain there, so in essence, you owe CCP just below 4 days extra subscription per year. Otoh, we could also take the alternate look, that CCP will be happy to pay you money back. For each 24 hour extra downtime due to bugs/crashes, they'll refund you 1/30 of one months subscription. You'll of.c. have to pay the costs of the return, which will be Ç19.95 Third option, you could stop being a small-minded, whining, penny-pinching fgt... I don't care that the daily DT takes less time. I rather have them use up the full hour of PLANNED DT, than have fu**ing crashes, causing unplanned DT. Thats is what HA is all about? isn't it ? 99.999% availablily.... this means to reach this figure, you can afford yourself 5 minutes of unplanned DT per YEAR !!!! We are looking at day's of unplanned DT per day !!!! Maybe it's time to reconsider your choises of hardware and software platforms, as what you have deployed now can clearly not cope with the task at hands. And its definitely not the first time we are experiences issue's like this, its been going on in waves since the deployment of Revelations 2 !!!!
Siren Call Dragon Highlords	Posted - 2007.09.12 18:04:00 - [188] Edited by: Siren Call on 12/09/2007 18:04:01 Originally by: Silack At least with charding...if one shard has an issue they can mover players over to the other chards and the game wont lag, crash or anything else, unlike what happens on eve. Why have such complex programming that isnt realy understood by the engineers, especially if there are major issue with it. I think it is false ecommy dont you! more servers = eves dead all the lag free/crash free gaming in the world wouldnt make up for killing eve with multiple servers imo
Caterpillar AUS Corporation CORE.	Posted - 2007.09.12 18:04:00 - [189] Originally by: SoftRevolution The customer isn't always right, but the customer is always the customer. That isnt entirely true and if CCP carry on with their apparently lacklustre approach to quality control and customer relations there is a real danger that customers will go elsewhere for their online recreation.
Ken Cook	Posted - 2007.09.12 18:04:00 - [190] Originally by: Silack At least with charding...if one shard has an issue they can mover players over to the other chards and the game wont lag, crash or anything else, unlike what happens on eve. Why have such complex programming that isnt realy understood by the engineers, especially if there are major issue with it. I think it is false ecommy dont you! So how many days have you been playing Eve? Maybe since the tournament started, right? You have no soap box to be on, so shut up already.
Zeppi	Posted - 2007.09.12 18:04:00 - [191] Send in chuck norris
Epong Private Military Company	Posted - 2007.09.12 18:04:00 - [192] Dont ask where's the hamster... i've found what Wrangler do with : Linkage - Bad girl +5 and Sarcasm +5
Postlatta Mouseanon Caldari State War Academy	Posted - 2007.09.12 18:05:00 - [193] Originally by: Msquare Originally by: Na'omi Chin'Hwa Guys, be patient. running servers is not exactly an easy thing to do especially when you have quite a few. In the IT world sometimes things happen that is not evident what the problem may be and can take quite a while to fix. I won't say i'm an expert with servers but i do have quite a bit of experience in a large networking environment and voip technology and certain issues no matter the experience level you have is just gonna make you pull your hair out. Try tracking down a network issue with over 250 different sites spreadout through one of largest counties in the states with over 10,000 cisco switches and near 5000 wireless devices. You'd be surprised how long in hind sight a simple issue takes to fix sometimes. As another troubleshooter "professional" in this business I can only concur. Take ths post by Silack totally irrelevant/unjust whine/flame - IMHO. A "quick" reboot might get us up now, but they'd probably loose some good diagnostic info. "Reading the logs" is probably the only way to locate the mismatch between what the application wants the DB to do, and what the DB actually does do. Of course, this assumes that the vital bit of info is logged .. but it might not be. So you patch, include more logging (which slows things down a little) and hope you find it next time it crashes. SO we're gonne see one or two more until we see the triumpant message that they've found it. Agreed. I'm in the business too. Though this has been going on since 2004 when I first started playing. And quite frankly it is getting very old.
Ken Cook	Posted - 2007.09.12 18:05:00 - [194] Originally by: Siren Call Edited by: Siren Call on 12/09/2007 18:04:01 Originally by: Silack At least with charding...if one shard has an issue they can mover players over to the other chards and the game wont lag, crash or anything else, unlike what happens on eve. Why have such complex programming that isnt realy understood by the engineers, especially if there are major issue with it. I think it is false ecommy dont you! more servers = eves dead all the lag free/crash free gaming in the world wouldnt make up for killing eve with multiple servers imo QFT! Think about how often you actually see another ship when not in a gang or at a station/gate. HRMS - Never? So separate the 30k players into 15k, hm - probably won't even see those people you never see stretching into the stations and gates.
Braineater Minmatar BINFORD	Posted - 2007.09.12 18:05:00 - [195] Originally by: Silack At least with charding...if one shard has an issue they can mover players over to the other chards and the game wont lag, crash or anything else, unlike what happens on eve. Why have such complex programming that isnt realy understood by the engineers, especially if there are major issue with it. I think it is false ecommy dont you! Great idea... you're aware of the fact, that with most sharded MMORPGs your character only exists on one of the shards? Rather than flying around with an Ibis and 800k SP on another shard while "my" shard went **** up I'll do something more productive... reading the forums, for example. ______
Lazuran Gallente Time And ISK Sink Corporation	Posted - 2007.09.12 18:06:00 - [196] server is starting up ... isn't it funny how some people advocate both GTC<=>ISK trades and EVE being superior due to its cruelty and costly losses, when they use the former to circumvent the latter?
Ken Cook	Posted - 2007.09.12 18:07:00 - [197] Finally up.
Vrabac Amarr BALKAN EXPRESS	Posted - 2007.09.12 18:07:00 - [198] Originally by: SoftRevolution EULAs aside EVE is a product, we are customers and CCP want (well, they do if they have any sense) to maintain people's goodwill. The customer isn't always right, but the customer is always the customer. Fanboys are a wonderful tool, they are around on just about any forum about any game, interpreting each and every bug as a feature, every failure as a vritue, and basically make someone reading the thread for the first time actually believe them. Smartest thing is not to argue with them, you can't win mate.
Victor Valka Caldari Archon Industries	Posted - 2007.09.12 18:07:00 - [199]
Kurunto	Posted - 2007.09.12 18:08:00 - [200] It's alive.. ALIVE!!! Now everybody go on and kill it again!
Terminus adacai Caldari	Posted - 2007.09.12 18:08:00 - [201] Switching all skills to lvl 5's, immediately... Opinions reflected on my posts are just that, my opinions. They do not reflect views held by my corp or alliance.
Aki SkyRunner	Posted - 2007.09.12 18:08:00 - [202] well folks we seem to have a narcoleptic server here
annoing Amarr MisFunk Inc. Frontline.	Posted - 2007.09.12 18:08:00 - [203] Originally by: Kerfira CCP says their daily downtime is 1 hour. Usually it's only like 1/2 that, 2 things are obvious here 1) you dont play during the week, only at weekends when server downtime is usually shorter OR 2) you are wrong and have no idea what you are talking about. For the sake of argument, the answer is actually 2. During the week the server DT is usually, though not always, 10-15 minutes OVER the alotted 1 hour, so that means..... Quote: That means that CCP is giving you 15 minutes of EXTRA gametime per day, which equals ~91 hours per year. Change 'giving' to 'taking' and you will be more accurate. So by your mathematics I am owed 91 hours game time per year I play. Thanks! Quote: so in essence, you owe CCP just below 4 days extra subscription per year. Change 'you owe' to 'they owe' and your post will have been the most inciteful post today.. well done you!
Silack	Posted - 2007.09.12 18:08:00 - [204] Msquare you sound like a CCP biocth... so why is my post irrelevant??? Arnt we all allowed to have opinions and want some answers?

CCP Wrangler	Posted - 2007.09.12 18:08:00 - [205] Tranquility is now up and open for business, we have been logging a lot more than we would usually and the logs are being investigated. Hopefully this means we'll get a solution to these issues. Wrangler Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ

MaxSkywalker x13	Posted - 2007.09.12 18:09:00 - [206] http://oldforums.eveonline.com/?a=topic&threadID=593938 Teamspeak for server haterszzszszzzzz Regards MaxSkywalker *x13*
Kamar Deythal	Posted - 2007.09.12 18:09:00 - [207] FYI, there was video evidence of what happened to the server... http://uk.youtube.com/watch?v=YXRH50fvHWA&NR=1
Braineater Minmatar BINFORD	Posted - 2007.09.12 18:09:00 - [208] Originally by: Lazuran server is starting up ... WTB Keyboard. ______
Si Whoosh The Legends Veritas Immortalis	Posted - 2007.09.12 18:10:00 - [209] Ohohoh, the joy! Let me see, skills are running on both accounts, good. Watching a movie that will last another hour, good. Too bad this wasnt the case yesterday, nor the day before.... Thing is, it will not get any better any time soon. Eve is build on ancient/obsolete/yesteryear code, and there is no room AT ALL to make any change to this that will make it work better other than completly re-writing the base. All they can do, and this is what they have been doing for ages now, is try and smooth out whatever they build on top of it. It's like sticking band-aids on it. Yeh, this game is testing my patience right now...
getmoving	Posted - 2007.09.12 18:11:00 - [210] Originally by: Kerfira Originally by: Arimus Darkhart DOH! I knew it was heading for a crash when I couldn't close my scan window and anything I typed into chat wouldn't post. Luckily this time I was just sat at a gate rather than fighting anything. To CCP: While the community in general have been patient and accepting of issues, which in any complex system are expected from time to time, these issues are now becoming beyond a minor annoyance to a major PITA. Would CCP consider any form of compensation for lost time? Personally one or two unplanned outages aren't cause for compensation but when that number gets close to being 4 unplanned outages per day its starting to get to unacceptable levels... Read the EULA. This is what you signed up for... Now as for who owes who money.... CCP says their daily downtime is 1 hour. Usually it's only like 1/2 that, but lets say 45 minutes to take the odd longer ones into account. That means that CCP is giving you 15 minutes of EXTRA gametime per day, which equals ~91 hours per year. Now, downtime caused by crashes are FULLY covered by the EULA that you sign up to so you have no reason to complain there, so in essence, you owe CCP just below 4 days extra subscription per year. Otoh, we could also take the alternate look, that CCP will be happy to pay you money back. For each 24 hour extra downtime due to bugs/crashes, they'll refund you 1/30 of one months subscription. You'll of.c. have to pay the costs of the return, which will be Ç19.95 Third option, you could stop being a small-minded, whining, penny-pinching fgt... on the other hand you may remove your nose from CCP's backside.
Ethan Hunte TARDZ	Posted - 2007.09.12 18:12:00 - [211] connection failed.
Calvin Caltrain	Posted - 2007.09.12 18:12:00 - [212] Ok so it is annoying but there is no need to whine about it. I am sure that CCP are trying their best to rectify the problem so be patient. It is in their interests after all for the game to run smoothly, so they are probably as upset as you when things go wrong.
Sassiee Minmatar Empire Logistics and Holding Co.	Posted - 2007.09.12 18:13:00 - [213] Edited by: Sassiee on 12/09/2007 18:14:55 sigh Never Under estimate the power of Stupid People in large groups.
framolia The Fated Interstellar Alcohol Conglomerate	Posted - 2007.09.12 18:15:00 - [214] With the situation being as it is, maybe CCP should consider a Roll-Back of the server?
Llex Talionis Caldari Grey Wolves Mercenary Guild	Posted - 2007.09.12 18:15:00 - [215] CCP more like CCCP amirite. -------------------------------------------------- Cessante ratione legis cessat ipsa lex.
Sereniaz	Posted - 2007.09.12 18:17:00 - [216] Originally by: CCP Wrangler Tranquility is now up and open for business, we have been logging a lot more than we would usually and the logs are being investigated. Hopefully this means we'll get a solution to these issues. Is there any chance you can tell us if you've at least found some indication of the cause of the problem in the logs?
Wabby Bel Amarr Paxton Industries Paxton Federation	Posted - 2007.09.12 18:17:00 - [217] So it's not the controller card, that was thought to be the cause of yesterday's problems?
Kweel Nakashyn Minmatar Aeden Tau Ceti Federation	Posted - 2007.09.12 18:17:00 - [218] Edited by: Kweel Nakashyn on 12/09/2007 18:19:32 Originally by: iiOs this is why server goes down from time to time http://www.youtube.com/watch?v=xO7IlFIgZAc I'd say more this one. -edit- Come on, say "Patch" at 00:30 \o/ 2isk

CCP Wrangler	Posted - 2007.09.12 18:20:00 - [219] Originally by: Sereniaz Originally by: CCP Wrangler Tranquility is now up and open for business, we have been logging a lot more than we would usually and the logs are being investigated. Hopefully this means we'll get a solution to these issues. Is there any chance you can tell us if you've at least found some indication of the cause of the problem in the logs? We've had theories of course, but the latest logs should be much more detailed than before, due to us logging more, and hopefully we will see a reason in there. Wrangler Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ

Silack	Posted - 2007.09.12 18:21:00 - [220] that was a funny toon...lmao
Eventy One	Posted - 2007.09.12 18:25:00 - [221] Edited by: Eventy One on 12/09/2007 18:26:04 Umm. Wrangler you shut down our thread. It wasn't 'actually' about the server being down. It was actually about M$SQL vs MySQL. I was using the sheer number of 'server down' threads to initiate discussion on Databases performance (It was suppose to be tongue-in-cheek). Anyway we can get that thread opened again? Cheers Eventy One

CCP Wrangler	Posted - 2007.09.12 18:25:00 - [222] Reimbursement of in game items lost during these problems is handled by our GMs, you will have to petition to see if you can get it reimbursed or not, that is not something I can promise or deny. As for reimbursement of game time that would be up to the executives at CCP, I imagine it will be discussed but I can't really answer what the decision will be. Wrangler Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ


CCP Wrangler	Posted - 2007.09.12 18:25:00 - [223] Originally by: Eventy One Umm. Wrangler you shut down our thread. It wasn't 'actually' abut the server being down. It was actually about M$SQL vs MySQL. I was using the sheer number of 'server down' threads to initiative discussion on Databases. Anyway we can get that thread opened again? Cheers Eventy One Link? Wrangler Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ

Eventy One	Posted - 2007.09.12 18:28:00 - [224] Ok. This link.
ITBob Caldari Waste Management Mining and Manufacturing	Posted - 2007.09.12 18:32:00 - [225] If the server goes belly up again, I think CCP should post the log files and give the resident geeks/nerds/tech (whatever you want to call them or call yourselves) a shot at decoding it and finding the problem. No chance of it happening of course but it would give everyone a good idea of how nasty looking they are to begin with when things are going smoothly!
EliteSlave Minmatar Tau Ceti Global Production Angels Of Discord	Posted - 2007.09.12 18:35:00 - [226] Originally by: CCP Wrangler Reimbursement of in game items lost during these problems is handled by our GMs, you will have to petition to see if you can get it reimbursed or not, that is not something I can promise or deny. As for reimbursement of game time that would be up to the executives at CCP, I imagine it will be discussed but I can't really answer what the decision will be. Instead of a real money reimbursement of game time, I propose to you a reimbursement to the effect of, A Deposit of 250m isk to all characters. Or a Skill raised to level 5 of the Characters choice. With in doing so this will put people at ease, and well tide them for the time being.
FuQue	Posted - 2007.09.12 18:35:00 - [227] Strangely enough, there is no "Reimburse my game time" option via petitions.
Na'omi Chin'Hwa	Posted - 2007.09.12 18:35:00 - [228] Originally by: Arimus Darkhart Originally by: Na'omi Chin'Hwa Guys, be patient. running servers is not exactly an easy thing to do especially when you have quite a few. In the IT world sometimes things happen that is not evident what the problem may be and can take quite a while to fix. I won't say i'm an expert with servers but i do have quite a bit of experience in a large networking environment and voip technology and certain issues no matter the experience level you have is just gonna make you pull your hair out. Try tracking down a network issue with over 250 different sites spreadout through one of largest counties in the states with over 10,000 cisco switches and near 5000 wireless devices. You'd be surprised how long in hind sight a simple issue takes to fix sometimes. I know that.... BUT: this isn't just an isolated incident. For the last three days now the cluster has being going up and down like, well, lets leave it unsaid. High availability systems is not a new requirement - teleco equipment usually has 5 9's availablity... ie 99.999% uptime which equates to about 5 mins of unplanned outages per YEAR. Now I do not expect CCP to maintain that level of uptime, however - assuming about 30mins per outage, we've had about 220 mins of unplanned outages in the last three days. I think there would be less angst if CCP gave updates on how the search for the problem is going and when we can expect normal service to be restored. well again unplanned outages are just a part of IT as the saying goes SH*T happens. The more advanced technology gets, the more issues are gonna show itself and the longer it will take to fix a hidden issue due to the complexity of it. As far as i'm concerned it's job security :P
Epong Private Military Company	Posted - 2007.09.12 18:41:00 - [229] Originally by: ITBob If the server goes belly up again, I think CCP should post the log files and give the resident geeks/nerds/tech (whatever you want to call them or call yourselves) a shot at decoding it and finding the problem. No chance of it happening of course but it would give everyone a good idea of how nasty looking they are to begin with when things are going smoothly! /signed - Bad girl +5 and Sarcasm +5
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2007.09.12 19:32:00 - [230] Originally by: EliteSlave Originally by: CCP Wrangler Reimbursement of in game items lost during these problems is handled by our GMs, you will have to petition to see if you can get it reimbursed or not, that is not something I can promise or deny. As for reimbursement of game time that would be up to the executives at CCP, I imagine it will be discussed but I can't really answer what the decision will be. Instead of a real money reimbursement of game time, I propose to you a reimbursement to the effect of, A Deposit of 250m isk to all characters. Or a Skill raised to level 5 of the Characters choice. With in doing so this will put people at ease, and well tide them for the time being. No way this should happen. This is totally wrong as a way for us to be reimbursed (if we do). ------- Nobody can be exactly like me. Even I have trouble doing it.
Riflo	Posted - 2007.09.12 19:36:00 - [231] Hey, anyone remember when the server went down that one time around the end of 2005 and everyone complained. Man, that was awesome.
ForceM Gallente POS Builder Inc.	Posted - 2007.09.12 20:44:00 - [232] Originally by: CCP Wrangler We experienced a lot of application locks, unfortunately it became too much for us to keep fixing and the database failed over. We will now restart the server and we will start digging through logs to check what went wrong. Update 1: Tranquility is now up and open for business, we have been logging a lot more than we would usually and the logs are being investigated. Hopefully this means we'll get a solution to these issues. Might be just me ... but ever since you guyz started logging more and more .. the server started crashing more and more often .... Ever thought about checking the log service for starting the crashes? ----- Quote: Dun kill me eris coming to fanfest by any chance? eris GULP
Deyionu Malleus Maleficarum	Posted - 2007.09.12 20:45:00 - [233] I don't normally dont post on the forums that often but im getting tired of the OMG CCP you owe me money post (which usally comes out to pennies anyways). Where do you think your money goes. Well lets see isp bills.. upgrade YARRware.. misc other stuff (alot to list.. bussiness norm stuff).. but most importantly staff. The staff im reffering to is the tech guys that service and monitor the servers ( and 10 interns locked in the server room to feed the hamsters :P ).. these guys are there to make sure the server stay happy (hamsters) and when things go south they STAY there till its fixed. Because they have the customers and ccp breathing down there necks to get it back up. So give them a break and go knit something or find a cure for cancer :p just stop whinning.. your in good hands. Also just want to say that suggesting that everyone gets 250mil isk is stupid... be alot of day old noobs happy (minds make a few 100 alts in-case huh). Also suggesting an auto-train for a lvl 5 skill for a few hrs of downtime is stupid. Now if the server was down for like 2-3 weeks then i would suggest this during that time but not for a few hrs LMAO.
Elliott Manchild omen.	Posted - 2007.09.12 20:47:00 - [234] Hope it gets fixed soon =[ Is getting rather annoying =[ GL fixing it anyway :)
Cornucopian Gallente Dutch Omega United Freemen Alliance	Posted - 2007.09.12 20:53:00 - [235] is it still dozn? ----------------------------------------------- "post with your main. delete your alt, you sad little exploiting metagamer." Originally by: Royaldo complete win by Cornucopian!
Stilgari	Posted - 2007.09.12 21:08:00 - [236] My client has been crashing with no warning or error screen regularly, like a CTRL-Q for a few days now. Anyone else getting this?
Epong Private Military Company	Posted - 2007.09.12 21:44:00 - [237] OMG...I love this game...2 hours without crash. Dev's your are great!! Dont listen the mass of Troll: "My skills, My cargo, My loot, My LP,..and all i forget" EVE ONLINE...is a game - Bad girl +5 and Sarcasm +5
Sikozu Prioris Cirrius Technologies O X I D E	Posted - 2007.09.13 02:19:00 - [238] Markets across eve seem to be going down and not responding to user quieries at all
Natalie Vejumba	Posted - 2007.09.13 06:20:00 - [239] Great job ccp. Hopefully the new dilithium crystals won't break like the crappy klingon crystals you got on sale. :)
Kieran Jarnush	Posted - 2007.09.13 07:27:00 - [240] altho there's not more the lack of information the sorry here and there is just laughable. if you guys don't fix it soon there's no need for rev 3.
Cornucopian Gallente Dutch Omega United Freemen Alliance	Posted - 2007.09.13 09:07:00 - [241] Originally by: Cornucopian is it still dozn? so is it up or what? ----------------------------------------------- "post with your main. delete your alt, you sad little exploiting metagamer." Originally by: Royaldo complete win by Cornucopian!
Jafett	Posted - 2007.09.13 11:50:00 - [242] Drat the mmo gods have ruined my after work session again!!!!!!!!!!!!!!!!! JK well, now I wait.
Shevar Minmatar A.W.M Ka-Tet	Posted - 2007.09.13 12:58:00 - [243] Have no fear CCP are working as hard as popssible on this issue! Anyone wants a lollypop while waiting? Originally by: kieron We are aware of the EVE community's frustration and dissatisfaction with Tranquility's state of health. At this time we would like the community to know we are exhausting every popssible resource to resolve the stability issues and our efforts will not cease until that goal is attained. We ask for the community's patience during this time and apologize for the inconvenience this issue has created. --- -The only real drug problem is scoring real good drugs

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