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Author |
Thread Statistics | Show CCP posts - 3 post(s) |
Seeah Yalv
Minmatar Veni Vidi Vici. SMASH Alliance
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Posted - 2007.09.23 12:40:00 -
[1]
Edited by: Seeah Yalv on 23/09/2007 12:45:09 Since after the patch I can't play eve for more than 1 minute before my whole computer crashes.
I have reinstalled eve
I have Reinstalled all my drivers
I get no error messages when I restart the computer and there is no errors in my event logs.
I don't know what to do at this point.
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Vienna Gates
Caldari
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Posted - 2007.09.23 12:49:00 -
[2]
1) Get a hammer
2) ...you got it right?
3) ???
4) profit?
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GM Faolchu
Game Masters
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Posted - 2007.09.23 12:51:00 -
[3]
Hi,
I haven't checked if you have filed a petition, but if you haven't please do so. A good initial thing to include would be a dxdiag file. It might take a few days for us to get to your petition but we should be able to help figure out the issue. |
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Nocturnal Avenger
The Ankou The Reckoning.
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Posted - 2007.09.23 12:53:00 -
[4]
Originally by: Seeah Yalv
Since after the patch I can't play eve for more than 1 minute before my whole computer crashes.
I have reinstalled eve
I have Reinstalled all my drivers
Next step I guess would be formatting your hard drive and install windows, eve, etc.
- Carebear Pirate - |
Niccolado Starwalker
Shadow Templars
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Posted - 2007.09.23 12:53:00 -
[5]
Originally by: Seeah Yalv Edited by: Seeah Yalv on 23/09/2007 12:45:09 Since after the patch I can't play eve for more than 1 minute before my whole computer crashes.
I have reinstalled eve
I have Reinstalled all my drivers
I get no error messages when I restart the computer and there is no errors in my event logs.
I don't know what to do at this point.
Not sure what it can be, but if it is the computer thats crashing, I think you need to look there to solve the problem. maybe overheating? Do other gfx heavy games lead to crash, or are they working fine? Dust in the fan, either on the CPU or on the power supply might be causing shutdowns.
In general there can be so many things that can be wrong. But I think the problem might be with the computer, and overheating is the first thing that springs to my mind.
Sorry, but thats all I can think of atm..
Originally by: Splagada you're on eve-o, just go for blunt insults and random crap, please!
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Seeah Yalv
Minmatar Veni Vidi Vici. SMASH Alliance
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Posted - 2007.09.23 12:56:00 -
[6]
I have sent in a petition with all the dxdiag info the petition ID is 814069
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Celeste Coeval
The Gosimer and Scarab
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Posted - 2007.09.23 13:11:00 -
[7]
I know this sounds odd, but it could be coincidental, do you need a new power supply unit?
"If you are out to describe the truth, leave elegance to the tailor."
-Albert Einstein
A blog of truth (not mine)
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CCP Explorer
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Posted - 2007.09.23 13:26:00 -
[8]
Edited by: CCP Explorer on 23/09/2007 13:28:57
The EVE client can not, on its own, crash your entire computer. It will however stress test your computer exposing other problems.
Here are a few ideas:
If you are getting a BSOD, which would most likely be caused by your video driver, audio driver or antivirus software, then there should be a record of an unexpected shutdown in the Event Viewer. You can also turn off the automatic reboot (go to "Start : Control Panel : System : Advanced : Startup and Recovery : Settings" and uncheck "Automatically restart") so that you can see the BSOD message.
If there is no such message, then your computer could be overheating or the power supply could be faulty.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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Seeah Yalv
Minmatar Veni Vidi Vici. SMASH Alliance
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Posted - 2007.09.23 13:41:00 -
[9]
What will happen exactly is the game freezes and the whole computer stays on but is 100% Non responsive.
If I let it sit the whole screens picture will become scrambled badly, and then the screen turns black and the computer power light turns yellow and blinks a few times.
This is only when I play eve.
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Zephite
Warrior Nation United SMASH Alliance
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Posted - 2007.09.23 13:53:00 -
[10]
Edited by: Zephite on 23/09/2007 13:54:11 Clearly your hardware hates eve. More specifically it's probably your video card, ram or power supply. Post your specs please and do you overclock anything?
Edit - Argh, there's also the possibility of a driver conflict or somesuch. Drivers up to date eh?
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Avery Fatwallet
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Posted - 2007.09.23 13:54:00 -
[11]
Originally by: CCP Explorer ... then your computer could be overheating or the power supply could be faulty.
that was my first guess. combined with the symptoms you just described (pic goin all scrambley) it makes me think, you got either heat or PSU problems.
sometimes these problems also overlap, sometimes they look like graphic card screwups, because thats the device that needs alot of power and/creates a lot of heat.
EVE is always the first game that made my PC go down, when theres something wrong. it seems as if it is most demanding, comparing to the other crap i got laying around.
tips: 1) clean you PC fans from dust. especially the graphics card. if it keeps crashing 2) try another PSU or remove unused drives/thingies in your PC to ease up on the PSU load. in the long run (if its your PSU) only a new one might save you.
so before we do more blind shots and wild guesses, how strong is your psu actually=?
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Rana Ash
Minmatar Aeon Trinity
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Posted - 2007.09.23 15:11:00 -
[12]
Originally by: Seeah Yalv What will happen exactly is the game freezes and the whole computer stays on but is 100% Non responsive.
If I let it sit the whole screens picture will become scrambled badly, and then the screen turns black and the computer power light turns yellow and blinks a few times.
This is only when I play eve.
This happend to me last year, i had to get a new Graphics card. It was damaged from overheating, so i wager that is your problem as well..
¦on Trinity is recruting, inquire within for details lyret dedreen
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Seeah Yalv
Minmatar Veni Vidi Vici. SMASH Alliance
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Posted - 2007.09.23 15:11:00 -
[13]
I just recently had my motherboard and video card replaced for new ones by Dell.
At this point I have talked with my brother and he is going to have Dell give me a new computer.
Between RAM issues, the video card, the motherboard, ethernet issues, and the hard drive problems so far I have had enough.
I will have a brand new computer paid for by dell under warranty in about 1 week if all goes well.
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Wind Ictiva
Delta Kappa Gamma
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Posted - 2007.09.23 15:25:00 -
[14]
do you happen to have realtek audio?
if so your only option is to play without sound, last time i checked at least. thats what i do. if i enable sounds my comp reboots after a few sec¦s, no BSOD or anything.
Originally by: Admiral Love
Hmm creating a thread like this is perhaps a little like sitting naked with bleeding balls in a pool of piranhas. I Won't do it again - most of you guys are pretty nasty. |
Seeah Yalv
Minmatar Veni Vidi Vici. SMASH Alliance
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Posted - 2007.09.23 15:32:00 -
[15]
shows as SigmaTel Audio
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zoltar
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Posted - 2007.09.23 16:36:00 -
[16]
Originally by: CCP Explorer Edited by: CCP Explorer on 23/09/2007 13:28:57
The EVE client can not, on its own, crash your entire computer. It will however stress test your computer exposing other problems.
Here are a few ideas:
If you are getting a BSOD, which would most likely be caused by your video driver, audio driver or antivirus software, then there should be a record of an unexpected shutdown in the Event Viewer. You can also turn off the automatic reboot (go to "Start : Control Panel : System : Advanced : Startup and Recovery : Settings" and uncheck "Automatically restart") so that you can see the BSOD message.
If there is no such message, then your computer could be overheating or the power supply could be faulty.
You sir are WRONG. EVE can crash your entire computer, it has mine. The problem is the sound. If you are running more than one account at a time and have the sound turned on both accounts, Blue screen and crash for you.
To the op, try turning the sound off and see if it fixes your problem.
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An Anarchyyt
Gallente Sublime.
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Posted - 2007.09.23 16:38:00 -
[17]
Edited by: An Anarchyyt on 23/09/2007 16:39:07
Originally by: zoltar
Originally by: CCP Explorer Edited by: CCP Explorer on 23/09/2007 13:28:57
The EVE client can not, on its own, crash your entire computer. It will however stress test your computer exposing other problems.
Here are a few ideas:
If you are getting a BSOD, which would most likely be caused by your video driver, audio driver or antivirus software, then there should be a record of an unexpected shutdown in the Event Viewer. You can also turn off the automatic reboot (go to "Start : Control Panel : System : Advanced : Startup and Recovery : Settings" and uncheck "Automatically restart") so that you can see the BSOD message.
If there is no such message, then your computer could be overheating or the power supply could be faulty.
You sir are WRONG. EVE can crash your entire computer, it has mine. The problem is the sound. If you are running more than one account at a time and have the sound turned on both accounts, Blue screen and crash for you.
To the op, try turning the sound off and see if it fixes your problem.
Sounds more like the problem is with your sound hardware. Or, I'll just bold the important part.
Originally by: CCP Wrangler Second, a gentile is a non jewish person
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Captian Internet
Lead Bricks
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Posted - 2007.09.23 16:50:00 -
[18]
Remove the refridgerator magnets from the side of the computer as lovely as they are they are only hurting you
Changes to Local,War ,Navigation Shortcuts |
Tsukiko Ishida
Amarr Emanation Of Malevolent Outcries
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Posted - 2007.09.23 17:15:00 -
[19]
Originally by: Seeah Yalv I just recently had my motherboard and video card replaced for new ones by Dell.
At this point I have talked with my brother and he is going to have Dell give me a new computer.
Between RAM issues, the video card, the motherboard, ethernet issues, and the hard drive problems so far I have had enough.
I will have a brand new computer paid for by dell under warranty in about 1 week if all goes well.
Are you running Vista 32 Bit?
If you are, there is a post about issues with it and eve. Though the 64 bit runs fine with eve.
You can find some info on it HERE
FAILEDÖ |
Avery Fatwallet
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Posted - 2007.09.23 18:04:00 -
[20]
Edited by: Avery Fatwallet on 23/09/2007 18:05:23 arent we getting a lil bit nitpicky here?
i dunno, im by no means a computer expert (but i dare to say im a bit more familiar with zeroes and ones than the average joe) but if youre going to fight over if its eve (sound) or your sound drivers crashing the machine...
i dunno what would be correct... i mean... after all its eve making the sounddriver go MIA...
but i guess to really answer this correctly youd have to go a lot into technical details, and finally decide which coding team produced the bigger snafu...
anyways, i just wanted to say: yeah, onboard sound can create quite some funky cryptic voodoo style errors too.
normally i use a little bit of trial and error (after all i spent two years with programming classes) and google to corner a problem a pc got, and normally im able to solve it.
but onboard sound did stuff to my (and some friends) computers i really wasnt ever able to understand let alone solve other than by dishing out 12 bucks for a soundcard...
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Big Socks
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Posted - 2007.09.23 18:20:00 -
[21]
Really strange mate, i have had a similar experiance, for some reason whenever i do missions against Gallante navy my system crashes, everything one else and everything i do is fine except on those missions, i just stopped doing missions of em :)
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Seeah Yalv
Minmatar Veni Vidi Vici. SMASH Alliance
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Posted - 2007.09.23 18:31:00 -
[22]
the problem has been solved, not fixed, But at least solved...
Turns out my new motherboard that Dell gave me as a replacement was refurbished (USED)
The Ram slots don't work, so basically anything that needs memory makes the computer go Boom.
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Tortun Nahme
Minmatar Heimatar Services Conglomerate
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Posted - 2007.09.23 18:40:00 -
[23]
welcome to the wonderful world of dell
1987.08.31 00:29:09 Combat Your Smooth Criminal perfectly strikes Annie, wrecking for A Crescendo. |
Entreri Finwe
Raptus Regaliter
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Posted - 2007.09.23 18:43:00 -
[24]
Originally by: Avery Fatwallet Edited by: Avery Fatwallet on 23/09/2007 18:05:23 arent we getting a lil bit nitpicky here?
i dunno, im by no means a computer expert (but i dare to say im a bit more familiar with zeroes and ones than the average joe) but if youre going to fight over if its eve (sound) or your sound drivers crashing the machine...
i dunno what would be correct... i mean... after all its eve making the sounddriver go MIA...
but i guess to really answer this correctly youd have to go a lot into technical details, and finally decide which coding team produced the bigger snafu...
anyways, i just wanted to say: yeah, onboard sound can create quite some funky cryptic voodoo style errors too.
normally i use a little bit of trial and error (after all i spent two years with programming classes) and google to corner a problem a pc got, and normally im able to solve it.
but onboard sound did stuff to my (and some friends) computers i really wasnt ever able to understand let alone solve other than by dishing out 12 bucks for a soundcard...
I had the problem with my old computer that it would randomly BSOD and reset when running two clients with sound...took me awhile to realise that it was Outlook that made the computer restart, abit of searching reveald that the problem is that when the sound card was used with more than two seperate direct sound sources, the sound card will make the system go bananas... So it is the sound card, not Eve... And to my understading, running Winamp, MediaPlayer and outlook would count as one source as they will tag along with windows while Eve would "open a new instance"...
Originally by: jarack I de-synced in my bathroom once, now i have no where to wash my hands
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Vitrael
Brutor tribe
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Posted - 2007.09.23 18:45:00 -
[25]
Originally by: Seeah Yalv the problem has been solved, not fixed, But at least solved...
Turns out my new motherboard that Dell gave me as a replacement was refurbished (USED)
The Ram slots don't work, so basically anything that needs memory makes the computer go Boom.
I'm a certified Dell technician and I can tell you right off bat that Dell didn't send you a refurb motherboard that was already bad. Something made it borked. If your power light is blinking, I still think you are probably having power supply problems. To double check the motherboard memory bus, download bootable Memtest86+ here: http://www.memtest.org/#downiso and burn it. Boot to the CD and run it and find out objectively (read: independent of windows) if your memory is not functioning properly.
-------------------- The day of the nos boat is over. The day of the frig is upon us! |
Red Panda
VMF-214 Blacksheep
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Posted - 2007.09.23 19:02:00 -
[26]
Hello
I own and manage a cyber cafe with 20 Dells inside. The cool thing with dells is that they have a build in diagnostic tool (DellÖ Diagnostics) to see if there is a hardware failure.
At boot press F12. You will have a small interface to check the components of your computer. Make a custom test. Select key components memory, graphic card, sound card. do full tests for those. If you see an error appear, you can call dell support and see with them what they can do about it.
On my 10 Dimention 9150, i had 8 GeForce 7900GS that had memory problems. All changed.
--------- Red Panda ---------
()_() ( '_') (")(") I need Bamboo !! |
Cpt Branko
The Bloody Red
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Posted - 2007.09.23 19:21:00 -
[27]
Originally by: Seeah Yalv Edited by: Seeah Yalv on 23/09/2007 12:45:09 Since after the patch I can't play eve for more than 1 minute before my whole computer crashes.
I have reinstalled eve
I have Reinstalled all my drivers
I get no error messages when I restart the computer and there is no errors in my event logs.
I don't know what to do at this point.
Turn off music.
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Fenren
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Posted - 2007.09.23 19:32:00 -
[28]
Originally by: Wind Ictiva do you happen to have realtek audio?
if so your only option is to play without sound, last time i checked at least. thats what i do. if i enable sounds my comp reboots after a few sec¦s, no BSOD or anything.
My realtek audio works just fine
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ollobrains
Mission Invasion Squad
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Posted - 2007.09.23 21:42:00 -
[29]
turn off all sound, turn off all affects, upgrade youre PC and ISP bandwidth. Update all youre drivers barring that cancell subscription and find something else Group mission invasions |
zoltar
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Posted - 2007.09.23 21:46:00 -
[30]
Originally by: An Anarchyyt Edited by: An Anarchyyt on 23/09/2007 16:39:07
Originally by: zoltar
Originally by: CCP Explorer Edited by: CCP Explorer on 23/09/2007 13:28:57
The EVE client can not, on its own, crash your entire computer. It will however stress test your computer exposing other problems.
Here are a few ideas:
If you are getting a BSOD, which would most likely be caused by your video driver, audio driver or antivirus software, then there should be a record of an unexpected shutdown in the Event Viewer. You can also turn off the automatic reboot (go to "Start : Control Panel : System : Advanced : Startup and Recovery : Settings" and uncheck "Automatically restart") so that you can see the BSOD message.
If there is no such message, then your computer could be overheating or the power supply could be faulty.
You sir are WRONG. EVE can crash your entire computer, it has mine. The problem is the sound. If you are running more than one account at a time and have the sound turned on both accounts, Blue screen and crash for you.
To the op, try turning the sound off and see if it fixes your problem.
Sounds more like the problem is with your sound hardware. Or, I'll just bold the important part.
yeah, it could be my sound card (hardware). but i crash when i have 2 accoutns going with sound on, on both.
Originally by: Captian Internet Remove the refridgerator magnets from the side of the computer as lovely as they are they are only hurting you
I LOL'd
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