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Author |
Thread Statistics | Show CCP posts - 0 post(s) |
K0Swaves
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Posted - 2007.11.12 15:26:00 -
[31]
I was a customer of Alaskan1 and I found myself struggling to find another fuel supplyer. I spoke with Amarr Citizen 155 and it turned out the system where I need my delivery is too far for the price I am willing to pay.
Well Amarr Citizen have been kind enough to give me good tips on my alternatives and he has been very polite and pleasant to deal with. In the end I still have to find my fuel but the guy is nothing but respectfull, honnest and up front.
Dont let anyone tell you otherwise as if it was profitable for both of us I would be glad to do business with him.
Amarr Citizen thank you for the way you handled things you are a gentleman.
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Mik Nostrebor
Minmatar Adsum
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Posted - 2007.11.12 22:05:00 -
[32]
If you get a chance could you give me a eve-mail with a quote to deliver 1 month's worth of minne small tower fuel to Emolgranlan please? I already have the ice products, only need the robotics, mech parts, uran etc etc. Emol is in Heimatar Region.
Ta, Mik
AUSSIE AND KIWI EVE Fansite |
Amarr Citizen 155
Alternative Methods Research Group
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Posted - 2007.11.13 22:33:00 -
[33]
Originally by: Mik Nostrebor If you get a chance could you give me a eve-mail with a quote to deliver 1 month's worth of minne small tower fuel to Emolgranlan please? I already have the ice products, only need the robotics, mech parts, uran etc etc. Emol is in Heimatar Region.
Ta, Mik
Working on your quote now.
Accepting more orders so everyone feel free to evemail requesting your free quote today!
---------------------------------------------- Why do it the hard way when you can do it the AMARR way. |
Mik Nostrebor
Minmatar Adsum
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Posted - 2007.11.14 01:19:00 -
[34]
Thanks:)
I will look forward to reading it when I get home
M |
Jeremiaz
Gallente Nautilus Industries
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Posted - 2007.11.14 17:42:00 -
[35]
Evemail sent in-game requesting quote. Looking forward to hearing from you! |
Amarr Citizen 155
Alternative Methods Research Group
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Posted - 2007.11.15 05:39:00 -
[36]
Due to an error on my part (i forgot to hit save on my spreadsheet), I'm not sure if I replied to everyone who requested a quote or not. If I have not yet sent you a quote please let me know. I am sorry for the delay this might have caused.
In other news, we are currently upgrading our ICE suppliers which should mean even faster deliveries as well as the possibility of better deals for long distance deliveries. Contact us now to receive your free quote. Thanks.
Amarr Citizen 155
---------------------------------------------- Why do it the hard way when you can do it the AMARR way. |
Jeremiaz
Gallente Nautilus Industries
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Posted - 2007.11.15 17:18:00 -
[37]
erm, you didn't reply to my mail. I'll send it again....ho-hum! |
Mik Nostrebor
Minmatar Adsum
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Posted - 2007.11.15 21:28:00 -
[38]
Originally by: Amarr Citizen 155
Originally by: Mik Nostrebor If you get a chance could you give me a eve-mail with a quote to deliver 1 month's worth of minne small tower fuel to Emolgranlan please? I already have the ice products, only need the robotics, mech parts, uran etc etc. Emol is in Heimatar Region.
Ta, Mik
Working on your quote now.
Accepting more orders so everyone feel free to evemail requesting your free quote today!
Yep I am still waiting on yer quote 2 :) |
Aleksi Maksimovich
Alternative Methods Research Group
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Posted - 2007.11.15 23:12:00 -
[39]
We are putting out quotes as fast as we can, your patience is appreciated!
__________________________________________________ Originally by: CCP Nozh
It's going to cost double for Amarr and I'm taking away your ability to warp.
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Jeremiaz
Gallente Nautilus Industries
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Posted - 2007.11.17 10:23:00 -
[40]
Originally by: Aleksi Maksimovich We are putting out quotes as fast as we can, your patience is appreciated!
Well I finally received my quote, but I it took 2 mails to get it. I replied to the quote saying that I would accept the price and to proceed with the delivery, which is supposed to be within the 3 days of the quote. I am still waiting for some sort of response to say you will be delivering on time. If I don't receive such confirmation, then I will assume you don't want my business and I will find another supplier.
They way I see it, you guys really need improve your communication, both on the forum thread and especially in-game. Customers like to be kept informed on the status of their quote and delivery. I will wait a couple of days and give you the benefit of the doubt...but after that I'm gone! |
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Amarr Citizen 155
Alternative Methods Research Group
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Posted - 2007.11.18 19:02:00 -
[41]
Originally by: Jeremiaz
Originally by: Aleksi Maksimovich We are putting out quotes as fast as we can, your patience is appreciated!
Well I finally received my quote, but I it took 2 mails to get it. I replied to the quote saying that I would accept the price and to proceed with the delivery, which is supposed to be within the 3 days of the quote. I am still waiting for some sort of response to say you will be delivering on time. If I don't receive such confirmation, then I will assume you don't want my business and I will find another supplier.
They way I see it, you guys really need improve your communication, both on the forum thread and especially in-game. Customers like to be kept informed on the status of their quote and delivery. I will wait a couple of days and give you the benefit of the doubt...but after that I'm gone!
I apologize for your troubles Jeremiaz. Your quote was one of several that were lost when I did not save the spreadsheet as I explained above. As far as improving communication, I agree with you that sometimes it takes a day or so for us to respond and we are working on an automated system to address this problem. I have mailed you in-game and will adjust your price accordingly to make up for any problems this may have caused you.
We literally do hundreds of quotes every week from simple 1 month small tower packages, 30 large tower packages, or the even more complicated custom packages that might involve a mixture of tower sizes/races/amount of fuel/multiple delivery locations/multiple time constraints. If anyone is feeling as though they have been forgotten and should have received correspondence, please send me another mail telling me to hurry my ass up with a response as I've probably fallen into the abyss that is our business.
Amarr Citizen 155
---------------------------------------------- Why do it the hard way when you can do it the AMARR way. |
Amarr Citizen 155
Alternative Methods Research Group
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Posted - 2007.11.20 05:38:00 -
[42]
All requests for quotes that I received as of now have been replied to. If you did not receive a quote you might have received a request for more information. To anyone else, please evemail me with questions or kicks in the butt. :)
---------------------------------------------- Why do it the hard way when you can do it the AMARR way. |
Mik Nostrebor
Minmatar Archaic Rage
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Posted - 2007.11.20 22:03:00 -
[43]
Fuel delivered as agreed. Thankyou very much for a fine service!
Now if I could get a quote off you for 4 months worth of Ice products for an Angel small tower please. Eve-mail it to me if you can.
Thanks again,
AUSSIE AND KIWI EVE Fansite |
Osjuan Cox
Caldari OzCorp Research Zzz
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Posted - 2007.11.22 02:21:00 -
[44]
Greetings, I am in need of a months fuel Delivery Location: Direrie. The Moon 19 Station Race of Tower: Gallente Size of Tower: Medium Contract Size: 1 month Contract to: Osjuan Cox
I need a quote first to make sure I have enough then I will buy it.
Thx in advance.
Osjuan Cox CEO OZCR |
Amarr Citizen 155
Colossus Technologies
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Posted - 2007.11.26 02:52:00 -
[45]
Services suspended temporarily pending resolution of war declaration on our corp. We hope to be operational soon but for obvious security reasons we are unable to make any deliveries at the current time.
Amarr Citizen 155
P.S. I have replied to all evemails that were received as of today regarding this issue. If you have any questions please let me know.
---------------------------------------------- Why do it the hard way when you can do it the AMARR way. |
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