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Thread Statistics | Show CCP posts - 2 post(s) |
VicturusTeSaluto
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Posted - 2008.06.09 04:16:00 -
[1]
I have the same video card(single 3870), and the same issue. Check your event viewer and you will find an infinite loop error.
It's a driver issue, and one which I doubt CCP or ATI will do anything to resolve. I have bug reported a petitioned this and my petitions are just closed without a reply.
The best you can do is keep complaining and hope they will fix it. There is no fix, and I have found that certain driver versions allow a VPU recover, others do not. Also if you run in windowed mode it will not vpu recover and will hard lock.
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VicturusTeSaluto
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Posted - 2008.06.11 06:42:00 -
[2]
So, let's see if this issue is persisting in the new patch- I would sadly assume so.
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VicturusTeSaluto
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Posted - 2008.06.12 04:24:00 -
[3]
Originally by: Flybye Lyria, what PSU do you have?
Many moons ago when I upgraded a video card, I was getting all sorts of errors. At first I thought it was a bad card and I replaced it. It ended up being my PSU not being able to give it the juice it needed.
What I'm really curious about is....why do you have 2 cards in Xfire and you are only running 1280x1024? LOL.
Did you even read the thread? It's a driver issue which can be confirmed in the event viewer.
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VicturusTeSaluto
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Posted - 2008.06.12 21:25:00 -
[4]
Originally by: Lyria Skydancer Bump and its going to be bumped forever unless ccp answers me in here or my petition in game.
Good luck with that, they simply close my petitions and never reply. |
VicturusTeSaluto
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Posted - 2008.06.14 07:00:00 -
[5]
Edited by: VicturusTeSaluto on 14/06/2008 07:00:44 And now that I have some free time I can confirm that this patch completely breaks eve for me. Always a hardlock when this gate issue occurs, no vpu recover, and no workaround.
Useless. What the hell am I paying for?
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VicturusTeSaluto
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Posted - 2008.06.14 22:22:00 -
[6]
They are hoping that you will give up, because they'd rather focus on "new content," rather than fix technical issues.
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VicturusTeSaluto
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Posted - 2008.06.15 21:26:00 -
[7]
Originally by: Elysarian Edited by: Elysarian on 15/06/2008 20:28:21 ok...
try disabling sound?
post your PSU rating?
there's a possibility that the problems aren't actually graphics related... but if they are... try disabling Xfire?
Edit to add: because a LOT of people are playing Eve without encountering the problems you are.
How many even play EVE with sound? Read the thread, you are not helpful. One would not be posting if they hadn't went over such basic steps dozens of times.
It is nothing to do with xfire at all, it happens with A SINGLE 3870 as well.
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VicturusTeSaluto
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Posted - 2008.06.16 01:04:00 -
[8]
Edited by: VicturusTeSaluto on 16/06/2008 01:05:19
Originally by: Elysarian
Originally by: VicturusTeSaluto
Originally by: Elysarian Edited by: Elysarian on 15/06/2008 20:28:21 ok...
try disabling sound?
post your PSU rating?
there's a possibility that the problems aren't actually graphics related... but if they are... try disabling Xfire?
Edit to add: because a LOT of people are playing Eve without encountering the problems you are.
How many even play EVE with sound? Read the thread, you are not helpful. One would not be posting if they hadn't went over such basic steps dozens of times.
It is nothing to do with xfire at all, it happens with A SINGLE 3870 as well.
Calm down dear...
Please read the part of my post requesting details of PSU - it *could* be important (open case, there should be a ratings sticker on the PSU).
It *could* be important, yes. But in this instance, it is not.
This thread is related to a documented software issue, not any kind of problem with the PSU.
You need to check your wetware.
Originally by: Lyria Skydancer 650W PSU. Should be more then enough, right?
The wattage rating means very little, you'd need to actually go through a process of testing the PSU, but that diagnostic step is not necessary since we know it's a software issue only related to EVE, gatefires, and certain videocards.
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VicturusTeSaluto
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Posted - 2008.06.16 03:29:00 -
[9]
Originally by: Lyria Skydancer Btw this is the error that occurs:
Display driver atikmdag stopped responding and has successfully recovered.
Oh and sometimes it doesnt recover and jacks up the system too.
Yeah, also go start->run then type in eventvwr.msc and hit enter, go down to "system," and try to find an ATI-related error. You should be seeing the same infinite loop error that I have seen.
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VicturusTeSaluto
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Posted - 2008.06.16 21:19:00 -
[10]
Originally by: Myrkala Bump!
Some sign of CPP staff reading this would be nice.
I think it's all self-service around here.
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VicturusTeSaluto
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Posted - 2008.06.18 11:25:00 -
[11]
Originally by: Lyria Skydancer So I finally got an answer. They told me to update all my drivers. Sound, chip etc. I did. Still doesnt work. Still same problem. Still waiting for another answer.
I got a similar reply, but they also acknowledged that there is an issue with these video cards. They did however, try to send me over to ATI.
We are making progress, we just need to keep pressing them so they will decide this issue is worth their time.
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VicturusTeSaluto
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Posted - 2008.06.24 21:57:00 -
[12]
Originally by: Lyria Skydancer
Originally by: VicturusTeSaluto
Originally by: Lyria Skydancer So I finally got an answer. They told me to update all my drivers. Sound, chip etc. I did. Still doesnt work. Still same problem. Still waiting for another answer.
I got a similar reply, but they also acknowledged that there is an issue with these video cards. They did however, try to send me over to ATI.
We are making progress, we just need to keep pressing them so they will decide this issue is worth their time.
Yup now they are trying to get me to roll back drivers etc. Well Ive tried them all, none work. This is still not fixed, it only happens in this game, it only happens around gate fires and jump bridges. This is an eve issue, not ati or anything else.
Bump.
Don't let them push you around. Just remind them what genuine customer service entails.
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VicturusTeSaluto
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Posted - 2008.06.24 22:35:00 -
[13]
Edited by: VicturusTeSaluto on 24/06/2008 22:36:07
Originally by: Elysarian Apparently this issue can be caused by mismatched or "mistimed" RAM - former is self explanitary, the latter can be down to a flaky BIOS build misidentifying the RAM.
This, and other fixes to try can be found on the link I've put in below - if you've already tried the stuff on that page then I apologise - don't flame me as I'll merely ignore it
link
I have same OS, Resolution and same amount of Ram as you do - my processor is AMD Athlon X2 5000+ and graphics is Nvidia 8800GT.
I went through all the standard diagnostic steps, including running memtest. Including swapping out sticks or trying entirely different ram.
That was before I discovered the true nature of this issue, it is nothing other than a CCP screwup. It is not possible to reproduce this kind out issue outside of eve.
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VicturusTeSaluto
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Posted - 2008.07.03 22:45:00 -
[14]
yeah, just think of all the people with this problem that don't even use the forums.
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VicturusTeSaluto
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Posted - 2008.07.06 20:43:00 -
[15]
Notice how they comment in other threads sometimes, but won't go near this one?
They also haven't offered a solution, or done anything to try and make me a happy customer. Shame on you, CCP. Any other business would bend over backwards to try and make their customers happy.
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VicturusTeSaluto
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Posted - 2008.07.09 04:05:00 -
[16]
If anyone else is actually able to get the logserver to work right, go ahead and submit your logs. It might help light a fire under their ass, though I have found the bughunters to be less than satisfactory.
I don't see how having unpaid volunteers as the link between customers and the devs can be a good idea.
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VicturusTeSaluto
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Posted - 2008.07.22 20:00:00 -
[17]
What school of customer service did the CCP guys study? Any other company would be bending over backwards to make their customers happy. Not only have they not fixed it, but they just close my inquiries and won't offer any kind of compensation for the time in which I have been unable to use their product/service.
Even my cable company, which I consider to have horrible service will try to make me happy if I keep at them.
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VicturusTeSaluto
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Posted - 2008.07.25 21:40:00 -
[18]
Hey, guess what. We're not going to fix the technical issues, but we're going to completely retool the combat mechanics from the ground up. Oh, and also add EVE: Second Life. Great ideas, CCP.
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VicturusTeSaluto
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Posted - 2008.07.31 19:32:00 -
[19]
What is with the really creepy troll still posting in this thread? Does it think it works for CCP or something?
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VicturusTeSaluto
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Posted - 2008.08.08 02:45:00 -
[20]
CCP, this is a game breaking issue that makes it very hard to play. Could we at least get some kind of ETA on a fix?
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VicturusTeSaluto
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Posted - 2008.08.11 06:26:00 -
[21]
I've been trying to do some ops around gates and this is just not in any way viable.
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VicturusTeSaluto
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Posted - 2008.08.19 11:09:00 -
[22]
it sure would |
VicturusTeSaluto
Metafarmers
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Posted - 2008.08.22 20:53:00 -
[23]
hey CCP, what the hell is wrong with you?
Just lost a ship(and somehow pod?!?) to this issue. And I know there is *zero* chance of reimbursement because your service is so poor.
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VicturusTeSaluto
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Posted - 2008.08.23 08:51:00 -
[24]
it happens in any space, any system, any type of gate. I'm currently in 0.0 and it's happened several times. It happened earlier in low sec, and it's happened in high sec on my alt when I was grabbing stuff.
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VicturusTeSaluto
Metafarmers
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Posted - 2008.08.25 22:33:00 -
[25]
Good to know that your 4850 has no problems... Hopefully that continues to be the case.
Upgrading my video card really isn't an option right now. If anything it would be my mobo/cpu which are pretty out of date. It's such a bunch of bs, the video card is perfect for everything but eve.
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VicturusTeSaluto
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Posted - 2008.08.25 22:43:00 -
[26]
Hmmm, someone is hoping that we will just go away while they ignore technical issues.
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VicturusTeSaluto
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Posted - 2008.08.26 08:20:00 -
[27]
Originally by: Leelo Atriedes
Originally by: VicturusTeSaluto Hmmm, someone is hoping that we will just go away while they ignore technical issues.
Maybe the 3xx0-series of Radeons are shipped in a broken state as some Nvidia videocards recently?
The Inquirer One more HP Warranty Statement
1. They are only broken if you are trying to play EVE. They work for anything else.
2. A GM has already conceded that the game is sending improper api calls to the card.
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VicturusTeSaluto
Metafarmers
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Posted - 2008.08.27 03:03:00 -
[28]
Originally by: Leelo Atriedes
Well, if this is the problem, then CCP should issue a Hotfix like any other developer would - Pronto.
They certainly should, but I don't think it's how CCP rolls. I don't know if this is typical of MMO's, but any other business that provided such poor service would already be out of business.
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VicturusTeSaluto
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Posted - 2008.08.27 21:04:00 -
[29]
Edited by: VicturusTeSaluto on 27/08/2008 21:03:52
Originally by: Ryysa Have you tried playing with classic client?
I know it doesn't look as sexy, but you can do pretty much everything in the classic client to be able to play the game properly.
I am not saying it is how it should be, I am just saying, you can PVP until some solution to this is found, without getting killed at gates due to the bug all the time.
If it were something so basic, we would already be playing with classic because we don't like losing ships.
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VicturusTeSaluto
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Posted - 2008.08.27 21:09:00 -
[30]
Originally by: swordslasher
What I will be doing tonight is getting together a PIX report for API calls to the DirectX engine, and submitting them in a bug report with my other detailed system information to try and point the "I dunno how to bugfix" devel team in the right direction, since it seems they're unable to do it themselves and come up with a solution.
CCP have shown themselves to be jerks. They would have already fixed it already if they had any intention of doing so. Does anyone think that if swordslasher can find the bad call(s), that they could find someone to write some manner of wrapper to filter them out?
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VicturusTeSaluto
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Posted - 2008.08.28 08:22:00 -
[31]
Hmmm, lots of angry people.
Looks like maybe.... A problem that needs a solution???
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VicturusTeSaluto
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Posted - 2008.08.28 15:12:00 -
[32]
I've tried to avoid clicking on anything/mousing the mouse(to the extent possible) while I am around gates and it doesn't seem to help much, if at all.
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VicturusTeSaluto
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Posted - 2008.08.28 23:29:00 -
[33]
Edited by: VicturusTeSaluto on 28/08/2008 23:31:19 hmm? I've still had the issue while zoomed out, pretty sure it was all the way. I'll try looking in another direction.
Oh, and if Zulupark actually did forward this to some other devs like he said he did- would you guys PLEASE stop treating us like this and give us some information about what(if anything) you are doing, and if there is an ETA on a fix. It's been a good 6+ months for me without any information.
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VicturusTeSaluto
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Posted - 2008.08.29 23:50:00 -
[34]
And the devs that are now supposed to be reading this thread have yet to reply. Sorry, CCP but its not possible for a company to act like this unless they are *trying* to provide poor service.
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VicturusTeSaluto
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Posted - 2008.09.01 06:51:00 -
[35]
It's been 6+ months, and this has not been addressed. We are not going away, so at least give us the few words which we are owed. |
VicturusTeSaluto
Metafarmers
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Posted - 2008.09.02 00:10:00 -
[36]
Originally by: Lyria Skydancer I'm still ignored by the bug report team. Yeah good advice GMs and people on the forums: "Bugreport it". I did. They ran out of solutions. Now they wont talk. GJ CCP.
Zulupark said they were supposed to be reading this now. Comon guys... Anything? |
VicturusTeSaluto
Metafarmers
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Posted - 2008.09.03 21:31:00 -
[37]
Edited by: VicturusTeSaluto on 03/09/2008 21:34:47
Originally by: Tamoko
Originally by: Lyria Skydancer
Originally by: Tamoko Just wanted to point out that, though I appreciate the difficulty of the situation, you've effectively antagonized every single person that's come in this thread with advice. That doesn't bode well for finding a solution to your problem. Stop acting like a spoiled brat.
Everyone gets what they deserve.
1. Person comes in the thread and asks us to do totally irrelevant changes or stuff we already have tried weeks ago and tries to make us look stupid when it is actually not our fault at all but it is ccps problem.
2. CCP has been ignoring us. GMs sent me to bug report team after a few weeks, bug report team gave up and arent answering anymore after another few weeks of contact. Now if they treat their customer like crap, Im will address them accoringly in this thread.
People that have tried to help us in a helpful way have been answered with respect.
I make absolutely no judgments on your situation with CCP. However, cannibalizing anyone (and everyone, for that matter) that comes in here and tries to help you isn't going to get the problem fixed. By the time I skimmed over the first two pages, I wasn't even interested in helping you any more because of your snotty attitude.
This is how you get things done. I don't care what kind of attitude people have towards being treated poorly in your communist-****suck reality. If you prefer to roll over and take it while nothing is ever done, great for you.
I didn't buy EVE at the "unreliable crashing games" store, and I don't pay the "gatefire crash" discount for a sub.
I am ENTITLED to a better product, and better customer service, period.
Now, if our little pinko troll is done- has anyone had enough time to play with the new patch to see if there is any change? I have not had the issue, but I have also not have played long enough to see if it will occur.
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VicturusTeSaluto
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Posted - 2008.09.04 03:05:00 -
[38]
Great, I seem to get CTD on gatefires now.
The patch has made it WORSE.
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VicturusTeSaluto
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Posted - 2008.09.04 20:17:00 -
[39]
Get real, CCP. Just fix it. That idiot gets to come in here and troll the thread, but complaining about your poor customer service = censorship?
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VicturusTeSaluto
Metafarmers
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Posted - 2008.09.04 21:46:00 -
[40]
Originally by: r4ise Hi!
Same Problem here! Eve freeze my PC completly and i must manuell reboot. Its random and it also happen in station and everywhere. CPU goes to 100%... No bluescreen etc only total freeze!!!
Pls fix this...
Regards
Sounds like something more than the issue we are experiencing. You also have an ATI 38xx card?
Also, your CPU use should be 100% when playing a game such as EVE(for a single core at least).
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VicturusTeSaluto
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Posted - 2008.09.08 08:37:00 -
[41]
Ok, Iceland is back in the workweek. Some info please?
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VicturusTeSaluto
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Posted - 2008.09.09 11:45:00 -
[42]
Some info, CCP?
I'd like to be able to use some nice mods/implant sets without losing them the first time something goes wrong on a gate.
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VicturusTeSaluto
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Posted - 2008.09.10 03:28:00 -
[43]
Edited by: VicturusTeSaluto on 10/09/2008 03:28:47 Been there, done that. That is one of the most basic steps possible when one has a problem with EVE. What an insulting suggestion. They should already have an encyclopedic understanding of this issue and know that it is a problem with CCP's code. Tell them to do better.
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VicturusTeSaluto
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Posted - 2008.09.10 07:32:00 -
[44]
Edited by: VicturusTeSaluto on 10/09/2008 07:32:38
Originally by: Leelo Atriedes
Originally by: VicturusTeSaluto Edited by: VicturusTeSaluto on 10/09/2008 03:28:47 Been there, done that. That is one of the most basic steps possible when one has a problem with EVE. What an insulting suggestion. They should already have an encyclopedic understanding of this issue and know that it is a problem with CCP's code. Tell them to do better.
You seem like a first-hand candidate for communications with the Bug-hunters, Victurus. Any progress there on your part (own petitions and such)?
no, no progess. I have had some luck with staying zoomed out all the way. I have no confidence that CCP will fix this. I might end up getting a new video card, which I card really afford/should not need. I've been meaning to upgrade my mobo/cpu/memory which are quite a bit more worthy of display in the Smithsonian. Can't afford both.
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VicturusTeSaluto
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Posted - 2008.09.15 23:38:00 -
[45]
Edited by: VicturusTeSaluto on 15/09/2008 23:39:05 So I bit the bullet and got a really good deal on an upgrade, decided to get new mobo/cpu/memory and hope everything works out. It's been a few days and so far, so good...
I got:
Phenom 9850 BE Gigabyte GA-MA78GM-S2H 2x2GB DDR2 Kingston HyperX
The rest of my hardware is the same, including videocard. Now while I can't say I've had enough playtime to confirm that I'm no longer having the issue- I haven't had it yet. So hopefully(for me) and possibly this is only occurring with certain chipsets or such? Or is anyone with issues using a mobo with PCI-E 2.0?
It's too bad that only such a small amount of the players will ever read this thread. If there were people with hardware that worked out with this card, we wouldn't ever hear about it.
I'm keeping my fingers crossed, would like to be able to use some nice stuff without near complete certainty of losing it to a technical issue.
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VicturusTeSaluto
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Posted - 2008.09.25 21:52:00 -
[46]
Do you have any reasoning behind this leap?
All I see in this article is shitty card makers making shitty cards. No surprise there. Every Sapphire card I've ever had has failed prematurely and I doubt the other mentioned brand is any better. Also, never buy Sapphire- their customer service is ran in china and they will most likely NOT let you RMA the card even when it fails under "warranty"
You posted an article about broad failures with specific brands of card. Not all 38xx cards.
The cards aren't defective. They work under far more demanding conditions. They work with everything but EVE. They work fine in EVE except around gates. It is the code.
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VicturusTeSaluto
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Posted - 2008.09.25 22:41:00 -
[47]
so you can put that disclaimer first and then try to make any kind of argument afterwords?
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VicturusTeSaluto
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Posted - 2008.10.07 08:29:00 -
[48]
the bug report system is useless and the bug hunters don't speak for ccp. They told me it was attached to a defect many months ago. They are just ignoring you. I'd advise you to either stop paying ccp or get some new hardware, sell or trade your current gear if you can.
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VicturusTeSaluto
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Posted - 2008.11.12 03:49:00 -
[49]
Originally by: Aran Maar Had a very simular problem tried the new sound/video drivers, fresh OS install etc. finally resolved by loading the Register 55 fix (look it up) Basicly some CPU/MB/vid card combo's trigger a vid crash when Register 55 is locked open - this was a problem with some games back in '02/'03 which ATI/Nv issued fixes for - there has been a recent suggestion the as the OS and MB tech has moved on the fix has been dropped from recent drivers - not sure if its accurate just know it fixed it for me...............
good luck
Nice, were you actually using a 38xx card and having the gatefire issue as described? There are a ton of people in here describing completely separate issues.
If so, this could be promising for anyone still having the actual issue. Anyone tried it?
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VicturusTeSaluto
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Posted - 2009.01.21 05:27:00 -
[50]
Wow, so many more people posting about this problem. CCP still ignores it. You guys have really poor customer service.
I'm afraid that CCP doesn't care past your last payment. The only solution for me was new hardware. |
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VicturusTeSaluto
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Posted - 2009.01.23 09:25:00 -
[51]
I sent in another request for CCP to comment on this issue, doesn't look like anyone is home.
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VicturusTeSaluto
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Posted - 2009.01.31 06:36:00 -
[52]
Edited by: VicturusTeSaluto on 31/01/2009 06:38:59 Why does CCP reply to so many other threads, but not this one?
Originally by: Elysarian Could also be a bad batch of any of the other components on the card (especially the capacitors).
As I've pointed out in the past: Though Eve is not as graphically intensive as other games (E.g. Far Cry 2, Crysis etc) it does have a habit of stressing gfx cards due to there being no limitation on how much data it sends to the GPU.
The fix for overheating works for some people but not all, this thread has been running long enough now that I assume everyone posting/reading has tried setting the "Present Interval" value in the esc menus to "Interval One".
You are really odd. You don't know what you are talking about, and you have no stake/interest in this topic. What are you doing here?
The game is sending bad api calls to the card during the gatefire, plain and simple. This is an eve-specific problem particular to a single piece of hardware. |
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