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Author |
Thread Statistics | Show CCP posts - 1 post(s) |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 12:08:00 -
[1]
This thread will no doubt be removed, so i'll make sure it's on my SEO enabled forums as well.
After DT on the day of lag and server crashes, I lost an abaddon as my modules wouldnt turn on. I petitioned the loss, mainly as no warning messages about the lag were anywhere when I logged on. My first reimbursement loss in nearly 2 years of play. I even let the can expire with modules inside thinking CCP would sort this out.
I get the ship back after a long delay (day or two) with some modules on it. The modules that were dropped, I was told after replying to the petition, were lost for good as I should have taken them from the can. I'm unable to claim these back and have had to buy them again.
So basically, CCP caused the problem and are at full fault, yet I STILL LOSE OUT. I'm not suprised people are becoming sick to death of EVE these days. CCP need to sort out their policies as they may find that other new space MMPORPG's become quite popular. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 12:13:00 -
[2]
Edited by: LancashireUK on 31/10/2008 12:14:19 Like I said, never petitioned a loss since i've played the game. If i'd have taken the can, what was to stop CCP from even refunding the ship? That's what I was thinking at the time.
It was a CCP error at the end of the day, not mine. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 12:17:00 -
[3]
Which is again, due the initial problem, a CCP error not mine. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 12:17:00 -
[4]
Originally by: Dotard
Originally by: LancashireUK After DT on the day of lag and server crashes, I lost an abaddon as my modules wouldnt turn on. I petitioned the loss, mainly as no warning messages about the lag were anywhere when I logged on. My first reimbursement loss in nearly 2 years of play. I even let the can expire with modules inside thinking CCP would sort this out.
What can? Did you jettison stuffs? Makes no sense to me.
"Oh crudbuckets! Major lag is causing my ships mods not to turn on! What to do? Oh! I know! I'll just put all my mods in a can and jettison them!"
Can someone explain this to me?
When your ship goes pop, the wreck has some loot left normally. I meant wreck, not can sorry. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 12:21:00 -
[5]
Originally by: Lady Karma
Originally by: LancashireUK Which is again, due the initial problem, a CCP error not mine.
Unlike thousands of people, you actually got your ship back. Is there no satisfying some people?
Not when this was nothing to do with me at all. CCP admitted their fault, I should get the ship back with it's orginal fittings.
Yes, I left the wreck alone as I had petitioned it. I was not going to take anything from anywhere as CCP should sort it out. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 12:34:00 -
[6]
Edited by: LancashireUK on 31/10/2008 12:34:51 Wish it was 20mil worth, but no a little more. But what if it was worth 20Mil? what if it was worth 500k?
For the hard of reading, CCP admitted their fault. It's not mine, they should return the ship as it was. If someone looted a wreck, then that's CCP's fault.
I shouldn't be left at any disadvantage, and yes i've read the crap CCP policy. Which is why people are becoming fed up of their crap support and way they deal with things, even those that are their fault. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 12:39:00 -
[7]
Originally by: Maria Kalista Edited by: Maria Kalista on 31/10/2008 12:38:53
Originally by: Estel Arador Let me get this straight, you actually got your ship reimbursed but still are whining about it?
Yes he is. Pretty sad IMHO.
Edit: rule no.#2 of EVE: don't fly what you cannot afford too loose, includes the mods on your ship as well.
Oh dear, please, i'll start to cry even more.
Yes, their policy is poor. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 12:45:00 -
[8]
Originally by: Akita T
Originally by: LancashireUK Yes, their policy is poor.
Nah, you're just a pompous *****. There's plenty of things CCP does wrong, including some of their policies... but this isn't one of them. This particular policy is fair and reasonable.
There's no need to be offensive. I'm only giving out my opinion, which is the exact same as many as others. Perhaps you need anger management? ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 12:47:00 -
[9]
Originally by: Estel Arador
Originally by: LancashireUK Yes, their policy is poor.
Their policy is spelled out on the website, you could have (and indeed should have) checked it out even before signing up for Eve.
I signed up after reading this: http://www.eve-online.com/pnp/termsofuse.asp which is pointed out on their sign up page, does it mention it there at all? ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 12:51:00 -
[10]
Originally by: Akita T Edited by: Akita T on 31/10/2008 12:50:03
Originally by: LancashireUK There's no need to be offensive.
Yes there is.
Quote: I'm only giving out my opinion, which is the exact same as many as others.
What others ? It's just you.
Quote: Perhaps you need anger management?
Perhaps some brain for you instead ?
Originally by: Crumplecorn Ironically, the OP does give an insight into why people become sick of EVE.
Such wise words
Heck, your really upset. Make a brew, calm down and then try again. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
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LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 12:56:00 -
[11]
Edited by: LancashireUK on 31/10/2008 12:56:35
Originally by: Akita T Edited by: Akita T on 31/10/2008 12:53:51
Originally by: LancashireUK Heck, your really upset. Make a brew, calm down and then try again.
You have been explained repeatedly why that policy NEEDS to be like that, yet you persist in claiming it's a bad one. Maybe YOU should take a break and re-examine the reasons you're so convinced you're right and everybody else wrong.
Quote: This thread will no doubt be removed, so i'll make sure it's on my SEO enabled forums as well.
I started disliking you from that intro already. No, they won't DELETE it, at worst, they'd lock it.
CCP ADMITTED THEIR FAULT, SO I SHOULD NOT HAVE TO LOSE OUT - That is what my problem is atm.
No, you just seriously have an attitude problem with people who don't agree with what you say. I'm free to express my opinion, and many threads are indeed deleted. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 13:10:00 -
[12]
Edited by: LancashireUK on 31/10/2008 13:10:40
Originally by: Maria Kalista
Originally by: LancashireUK CCP ADMITTED THEIR FAULT,
...and gave you the same treatment others get--> your boat back plus the lost mods. That you didn't pick up your can is not their fault. Why should they treat you differently then others who lost their ships due to stuff going wrong?
I understand what your saying, but then why should I for example, not being at fault, have to buy another ship to complete the mission to try and salvage the wreck?
If people are not at fault for things going wrong, they should not have to lose out in any way what so ever. I've expressed my opinion, and I think their policy is poor. This policy should also be on the sign up page and the EVE client, as the EULA doesn't mention this stuff either.
I'm not trying to have an argument, i'm trying to have a decent debate on the issue.
If someone looted the can, then that is a CCP issue that they should deal with, being at fault. It's not a problem of mine, if you can see what I mean. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 13:17:00 -
[13]
Originally by: Akita T
Originally by: LancashireUK I'm not trying to have an argument, i'm trying to have a decent debate on the issue.
You do ? Then try to answer the bottom part of my previous post. Because up until now, what you did was not debate, but proclaim again and again you're right and everybody else wrong. If you want a debate, start debating already.
And from my last post:
If someone looted the can, then that is a CCP issue that they should deal with, being at fault. It's not a problem of mine, if you can see what I mean. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 13:20:00 -
[14]
Edited by: LancashireUK on 31/10/2008 13:21:16 *duplicate, please delete* ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 13:29:00 -
[15]
Originally by: jj74 You actually got a ship reimbursed? In 4 years of play, I've had one ship reimbursed: A Velator
I once lost a ship to WT's undocking from Jita while I was stuck on unable to warp or activate modules. The reimbursement was declined for, I sh*t you not, "There is no lag in Jita"
No lag in Jita? I must admit, it's been good recently, but in the past it was always laggy in Jita. See what I mean about their policy. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 13:31:00 -
[16]
Originally by: Akita T
Originally by: LancashireUK If someone looted the can, then that is a CCP issue that they should deal with, being at fault. It's not a problem of mine, if you can see what I mean.
Yes, they are dealing with the issue. They have a POLICY for that. The policy is, whoever picked the stuff up keeps it. It's the only policy that's FAIR to all parties. And it's the policy you're describing as "poor".
Hmm... anyway... do you actually claim the policy itself is bad, or do you simply state you, personally, should be granted an EXCEPTION to that policy ? Do you even understand the meaning of the word "POLICY" ? Or why entities prefer to have policies instead of operating on a case-by-case basis ?
CCP admited it was a mistake. It was a known network issue, and they reimbursed you for all things you could have not gotten back all by yourself. The fact you CHOSE not to get the rest of the stuff yourself is no longer their problem. Just like it's never THEIR problem if your computer resets during a PvP battle, or your ISP drops, or anything not directly caused by CCP's gear.
Now, would you have had your stuff stolen from the wreck, I could almost understand the drama, but again, the policy would apply, and the other guy would RIGHTFULLY keep the goods. You could complain that YOU should be getting DUPLICATES of those items, but that only opens up the door to even more exploitation potential, so that would be a bad idea too. But no... you INTENTIONALLY left the can expire. That can only be described as a glorious combination of ignorance (of the policy) and stupidity (WHY NOT get the can anyway) ?
So, you either fail to understand why this is a good/fair/reasonable policy OR you believe you should be exempt from the ramifications of that policy. Which one is it ? And why exactly ?
I, as well as others, should have been exempt from that silly policy as it was their fault. The system was laggy and crashing due to a problem on their systems. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 13:37:00 -
[17]
Originally by: Lufio II
Originally by: LancashireUK
(...) If someone looted the can, then that is a CCP issue that they should deal with, being at fault. It's not a problem of mine, if you can see what I mean.
While it has been CCPs fault that you lost the ship in the first place due to the sever issues, I honestly doubt that it's their fault that you did not bookmark and loot the wreck that was left over. You said yourself that you have been waiting to have this sorted out by CCP, but they also could sort that out while the stuff would be in your hangar already, couldn't they? The server problems a few days back haven't been that bad that you wouldn't have found the the time and opportunity to actually have that stuff salvaged before it vanished. In fact, if you'd had looted and salvaged the wreck, you'd probably had some free salvage parts on top of this...
When the server kicks you off and your ship doesn't do anything at all, if you managed to log onto the game? Risk another ship? Risk the network crash?
I really wish I had now, believe me, but still my opinion is very much the same. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 13:39:00 -
[18]
Originally by: Akita T Edited by: Akita T on 31/10/2008 13:37:04
Originally by: LancashireUK I, as well as others, should have been exempt from that silly policy as it was their fault. The system was laggy and crashing due to a problem on their systems.
By your own admission, you LET your can expire. You COULD have collected it. Hence, not their problem, YOUR mistake. If the system would have been permanently down and you unable to log in at all to collect your can before it vanished, THEN and ONLY THEN should you get to be the exception to that policy. And the PROPER way to do it would have been to escalate your petition explaining the circumstances and why exactly do you believe you should get the exception.
Yes I let it expire because:
a.) I lost my ship due to their server being silly b.) I had petitioned the loss c.) I wasn't buying and risking a ship to collect the wreck and modules, mainly due to a.) ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 13:42:00 -
[19]
Originally by: Akita T Edited by: Akita T on 31/10/2008 13:38:51
Originally by: LancashireUK I, as well as others, should have been exempt from that silly policy as it was their fault. The system was laggy and crashing due to a problem on their systems.
By your own admission, you LET your can expire. You COULD have collected it. Hence, not their problem, YOUR mistake. If the system would have been permanently down and you unable to log in at all to collect your can before it vanished, THEN and ONLY THEN should you get to be the exception to that policy. And the PROPER way to do it would have been to escalate your petition explaining the circumstances and why exactly do you believe you should get the exception.
Certainly, the worst possible way to deal with it is what you did : complain about the POLICY itself not your particular circumstances, fling thinly veiled insults at the mods and CCP in general and so on and so forth. And you wonder why you are treated with hostility
If people want to be hostile on a forum, so be it. Nothing to worry about. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 14:00:00 -
[20]
Originally by: Lufio II
Originally by: LancashireUK
(...) When the server kicks you off and your ship doesn't do anything at all, if you managed to log onto the game? Risk another ship? Risk the network crash?
I really wish I had now, believe me, but still my opinion is very much the same.
Use a Rookie Ship they come for free and tend to have enough cargo space to collect whatever dropped (unless you're talking capital stuff). If that one would have gotten killed due to the server issues and more modules died due to this along with the rookie frig, you would've gotten it back the same way most likely, thus saving the dropped modules one way or another. It's not that there wouldn't have been any way to at least attempt getting the stuff back that dropped.
Why should I have to mess about doing that with all the CCP problems? ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
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LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 14:05:00 -
[21]
Originally by: Stolen6901
Originally by: northwesten Least you have your ship back! I still waiting for my reply and been waiting for 3-4 days now! Oh and my history of lag etc been denyed! EVEN tho it wasn't my fult! but I tend to leave EVE because there customer service kinda gone down recently! If CCP doesn't address this they going to lose more people.
So yer I be leaving because there lack of support! And I not working hard to get my bill back!
If you buy lancashire his mods back maybe you could share the ship ??
lol, I like it.
I'm still sticking to my opinion though. That will not change. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 14:05:00 -
[22]
Originally by: Laechyd Eldgorn Did I get it right? He's ranting about getting he's ship back and being a lolboat and not getting stuff from the wreck back?
Yes you are quite right. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 14:09:00 -
[23]
Originally by: Akita T
If you are coherent and persistent enough, you might actually get the can loot back. Most likely you won't, and next time you'll know better. But you should also know better than to complain about the policy in general, instead of just your particular case.
I'm not just talking about my particular case. Anyone who lost anything due to CCP problems should be reimbursed fully. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 14:17:00 -
[24]
Edited by: LancashireUK on 31/10/2008 14:17:33
Originally by: Seth Ruin
Originally by: LancashireUK
Originally by: Akita T
If you are coherent and persistent enough, you might actually get the can loot back. Most likely you won't, and next time you'll know better. But you should also know better than to complain about the policy in general, instead of just your particular case.
I'm not just talking about my particular case. Anyone who lost anything due to CCP problems should be reimbursed fully.
Oh for the love of Jove, you did not lose the modules that were dropped until you let them decay. They were not destroyed by damage, they were destroyed by you letting them sit there until the can disappeared. If you're that upset about it, petition the can loss...
If I were you, though, I'd be glad I got anything back.
They were lost due to a CCP server issue and I wasn't risking it, nor should I have to. I have petitioned this. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 14:19:00 -
[25]
Originally by: northwesten
Originally by: Akita T
Originally by: northwesten Least you have your ship back! I still waiting for my reply and been waiting for 3-4 days now! Oh and my history of lag etc been denyed! EVEN tho it wasn't my fult! but I tend to leave EVE because there customer service kinda gone down recently! If CCP doesn't address this they going to lose more people. So yer I be leaving because there lack of support! And I not working hard to get my bill back!
Originally by: LancashireUK Why should I have to mess about doing that with all the CCP problems?
Because if you don't, you end up where you ended. Duuh. And... LOOK WHAT YOU'VE DONE ! The quote above yours is the reason these policies exist - because people like him play EVE.
If you are coherent and persistent enough, you might actually get the can loot back. Most likely you won't, and next time you'll know better. But you should also know better than to complain about the policy in general, instead of just your particular case.
Sorry I don't understand why you linking my Quote to why the policy exist?
Tho I would like to have my ship back but I don't think it will happen! I men mods easy to get back period! but a 700mil ship alone I really don't like working my ass off for something I didn't lose fairly! I mean I don't Request when I have lost to my own failures or mistakes but the last one I do did not mess up!
Which is probably why so many people buy isk and make the game even more miserable. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 14:45:00 -
[26]
Edited by: LancashireUK on 31/10/2008 14:46:40
Originally by: Agor Dirdonen LancashireUK,
what should happen in the following situation: you jump into a system and see a wreck on scanner. You get closer and it's still full of goodies. You empty the wreck, dock up and sell the stuff, get some good money for it and just have enough to buy you that ship you've been waiting for plus insurance.
Two days later.... you're wallet is negative because it turned out, the mods you took were due to a 'faulty' crash and CCP took back all the money that you gathered thanks to those mods.
Now, you never were present when the original ship blew up, you didn't experience these problems. Should you be punished for this?
For that reason, CCP does not reimburse the stuff that survives. It's simple. You can hate that policy but that's the one which is being used.
It works for 99.9 percent of the people. It doesn't for you apparently but you can be sure, they won't change it.
It is very likely that someone else looted your wreck which means they can't reimburse those modules. If you would have picked up the loot in the wreck and waited for the petition, you would have had 0 loss.
If you need a reimbursement, YOU have to do some actions. One of them is to create a petition, the other one is to pick up the stuff that survived. You're not complaining here that you had to create a petition so why complain about the second part?
I did the petition because that's how i'd get my itmes back. Collecting the can should not be my responsibility as it was a CCP error, and certainly not when CCP were having serious server issues which caused me to lose the ship in the first place. To be honest, being able to loot the wreck would have been a challenge due to these issues.
As for the other person, well CCP can do what they please can't they, it seems. Perhaps they shouldn't have stolen it in the first place....
Anyhow, some good comments, i'm still sticking to my original thought. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 14:54:00 -
[27]
Originally by: CALUGARU dude, seriously. stfu. you died bcause of a SERVER issue and got reimbursed. when i got podded with my hg slave, the whole game was so bugged i couldn't click on anything at all and just saw myself go boom and i got scrat back. so be grateful and stfu already with the whining. thank you.
I started a thread about a logical issue, if you don't like this thead you can either a. Ignore it or b. Report it.
That's what forums are for. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 14:58:00 -
[28]
Originally by: CALUGARU not all of ccp's decisions are logical. you should know better. you should have looted your wreck, they wouldn't have denied reimbursment if you took the stuff (else leave it there and wait for someone else to grab it). the only failed logic i see here is in your decision...
Now, that's a lot better than this post:
Originally by: CALUGARU dude, seriously. stfu. you died bcause of a SERVER issue and got reimbursed. when i got podded with my hg slave, the whole game was so bugged i couldn't click on anything at all and just saw myself go boom and i got scrat back. so be grateful and stfu already with the whining. thank you.
------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
LancashireUK
Caldari Paradigm Rise Skunk-Works
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Posted - 2008.10.31 15:01:00 -
[29]
Originally by: CALUGARU sorry really, but it's anoying to whine even though you got reimbursed... especially if people that lost almost 2 bil due to more serious bugs didn't get reimbursed...
I understand that, perhaps more people should grow some "things between their legs" and speak out, and not be afraid to express their opinion on the EVE forums. ------ Killboard Hosting - www.eveonlinekb.com North West UK EVE Group - www.eve-nw.com |
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