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Ticondrius
Southern Cross Alliance
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Posted - 2008.11.20 19:47:00 -
[1]
It came up in a topic in general discussion that it really cuts into our time we have to spend on EVE to stop and load up the log server and go bug hunting. Most players displayed a reluctance to even consider it, yet they still complain that CCP isn't fixing the problem(s) affecting them.
These same players, including myself I admit, displayed greatly increased motivation to run logserver and form detailed bug reports if some sort of in-game incentives were applied to reports that were used to successfully squash a bug.
Suggestions I've seen and devised are as follows: ISK (the old standby) Ships (had to be said) CCP Community Service Medals (perhaps a series? Helpful pilot, forum warrior, bug master, etc...) Game Time Credits (like somewhere in the patch notes you can click on a bugfix bullet and get a list of the pilots who aided with good bug reports) EVE Store goodies Items (nothing ultra rare, more like a random T2 BPC or something)
the list can go on...
So, what we, the undersigned, would like the CSM to propose to CCP is to provide some sort of simple, yet meaningful, incentive(s) for providing quality bug reports. The result of which, we hope, will be a much greater volume of good bug reports and far fewer "It's borked!! fix it!!" reports and faster bug squashing. -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- PROPOSAL: Good Bug Reporting Incentives [b]MMORPG: Many Men Online Role |
Ticondrius
Southern Cross Alliance
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Posted - 2008.11.20 19:48:00 -
[2]
Having to reply to my own proposal to show support...4TL -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- PROPOSAL: Good Bug Reporting Incentives [b]MMORPG: Many Men Online Role |
James Malice
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Posted - 2008.11.20 19:51:00 -
[3]
It seems a good idea... so i'll support it.
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lord cyrez
Licentia Pro Totus
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Posted - 2008.11.20 19:59:00 -
[4]
/signed
here's the thread in GD if any1 want to have a look: http://oldforums.eveonline.com/?a=topic&threadID=927818
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Jas Dor
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Posted - 2008.11.20 20:00:00 -
[5]
Yeah good idea. Personally, I'd like to see medals as this could be expanded to include such things as rewards for participating in load tests on Sisi.
Names, Dates, Times, Engagements, Losses, Op-Tempo or STFU! |
Herschel Yamamoto
Bloodmoney Incorporated
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Posted - 2008.11.20 21:26:00 -
[6]
I can get behind that - use the new Medal system to give players a visible token of thanks for helping out. Game goods seem dangerous, but purely symbolic thanks are a good idea. There's a possible downside of people getting too obsessed with them, but it'd probably be well worth it.
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lord cyrez
Licentia Pro Totus
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Posted - 2008.11.20 21:27:00 -
[7]
Edited by: lord cyrez on 20/11/2008 21:27:56 if this will make it, there would be a certain need of balancing the rewards, when it comes to terms of items or ISK.
otherwise people could get the idea of bug reporting every tiny bit they find, just to "rank up" and gather the rewards.
first thought would be "keep track of all players reporting the same bug, only reward these pilots if that bug gets confirmed / resolved".
"only" having these pilots a medal would be ok (as there isn't *anything* yet ) - but giving them at least one or a few low tier items would be more desireable.
doing a freighter run currently, i thought of something like this maybe: (i combined commodities with low tier items - for example. there should be no chance to get some ridiculous valueable item.)
- 1 bug report: "CONCORD Technical Assistance Recruit" - medal comes with 1x Quafe, 1x random T1 frigate BPC (maxrun)
- 3 bug reports: "CONCORD Technical Assistance Officer" - medal comes with 3x Quafe Ultra, 3x random T1 cruiser BPC (maxrun as well? maybe less)
- 5 bug reports: "CONCORD Technical Assistance General" - medal comes with 5x Quafe Ultra Special Editition, 1x random "consumables" BPOs (ammo, drones, ?)
- 10 bug reports: "CONCORD Technical Supervisory Manager" - medal comes with 10x test dummies, 2x random "consumables" BPOs
- 15 bug reports: "CONCORD Technical Supervisory Executive" - medal comes with 15x synthetic coffee (does it even exist?), 5x random T1 battleship BPC (maxrun)
- 20 bug reports: "CONCORD Cluster Integrity Consultant" - medal comes with 20x exotic dancers, 5x random T2 BPC (runs to be defined by item type), 10 days of GameTime (when you filed 20 good/confirmed/resolved BRs, that was presumably quite a bit of work)
everything just out of mind - feel free to flame, rant, whine, change, remove, double, triple or eat contents of this post
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Ticondrius
Southern Cross Alliance
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Posted - 2008.11.20 21:49:00 -
[8]
Like the idea of consecutive useful reports increasing rewards.
The original idea, might not have worded it well, included the provision for no incentive rewards unless the bug report was deemed useful in eliminating a bug. |
Mariokoli Mianana
Cloak and Daggers Ocularis Inferno
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Posted - 2008.11.20 23:48:00 -
[9]
The recognition is a benefit that is tiny in cost and great in its impact. I support this. |
Simokon
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Posted - 2008.11.21 13:43:00 -
[10]
This idea delivers |
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Drake Draconis
Brutor tribe
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Posted - 2008.11.21 19:10:00 -
[11]
This would be sweet... but for rewards.. how about doing them through the LP Store under CONCORD.
^_^
/me thumbs up
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Talic Xeron
Caldari Provisions
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Posted - 2008.11.21 19:28:00 -
[12]
Definitely a great idea, wouldn't even have to be that much of a reward. Maybe just make there like a monthly raffle for a prize and for every good bug report you file you get one ticket for it or something. Medals would be nifty too, something that we could toggle to appear below our portraits to 'pimp' them out
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Adrielle Firewalker
Minmatar WASTELAND MINERS Inc.
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Posted - 2008.11.22 00:22:00 -
[13]
Isn't the incentive to bug reporting that its much more likely to be fixed if you do so than if you just complain about it on the forum?
I agree the process is a bit convoluted. I currently have a crash issue that can happen either 2 minutes into the game, or not at all over a 4 hour session, which makes it horrific to try and log.
I think a better suggestion would be to streamline the bug reporting process somehow. Maybe a small memory dump directly from the client upon crash. Especially helpful for those really-hard-to-replicate bugs. Though not sure how this would help non-crashing bugs.
Anyway, I'm not supporting this idea, because I believe the fixing of the oh-so-annoying bug is the reward for reporting it properly ================
~Adrielle
Original MinmatarT |
Ticondrius
Southern Cross Alliance
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Posted - 2008.11.22 00:59:00 -
[14]
Originally by: Adrielle Firewalker I believe the fixing of the oh-so-annoying bug is the reward for reporting it properly
Are you playing EVE, or some bizarre utopian version of EVE where everyone does everything for the greater good? -=-=-=-=-=-=-=-=-=-=- PROPOSAL: Good Bug Reporting Incentives MMORPG: Many Men Online Role Playing Girls |
Rheum Rhabarbarium
BIG Libertas Fidelitas
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Posted - 2008.11.22 13:40:00 -
[15]
Small recognition to the people who spend their free time bettering the game for everyone.
Probably the best idea I've seen in a good while.
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Omber Zombie
Frontier Technologies
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Posted - 2008.11.22 13:54:00 -
[16]
support from me - used to bother doing bug reports in the old days, but never knew if they even got looked at, so I stopped bothering. ----------------------
My Blog |
Orb Vex
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Posted - 2008.11.23 16:57:00 -
[17]
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Bunyip
Center for Advanced Studies
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Posted - 2008.11.23 21:52:00 -
[18]
I've been a bughunter in many other games, and I'd like to continue that here, but the lack of support or even acknowledgment that our petition didn't hit a brick wall is disturbing. I would love to see some feature included in the game which recognizes the people who go out of their way to find these details out.
What more can I say? Supported.
-Bunyip
"May all your hits be crits." - Knights of the Dinner Table. |
Ben Derindar
Dirty Deeds Corp. Axiom Empire
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Posted - 2008.11.24 08:25:00 -
[19]
As long as it's based on successful bug reports and not just all bug reports, I can see medals working nicely for this.
/Ben
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lord cyrez
Licentia Pro Totus
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Posted - 2008.11.25 06:47:00 -
[20]
btw: is it allowed to bump reasonable topics in CSM forums? (intention is to move this one back from page two to page one)
if not: sorry, too late now
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LaVista Vista
Conservative Shenanigans Party
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Posted - 2008.11.25 09:51:00 -
[21]
Edited by: LaVista Vista on 25/11/2008 09:51:26 Medals? Yeah, that's a good idea!
ISK, ships and items? Nah, I don't like a meta aspect of a game giving you an advantage like that to be fairly honest.
Game time? A week of gametime if your bug report results in a new defect being opened or resolves one? I think that's quite reasonable.
Store credits? Seems like a good idea, both from an incentives perspective and a business perspective. I can support that!
I think this is a very good issue. I will look to raise this as an issue as soon as possible.
Is there more ideas for how it could be done? I think the above ideas are quite good really. But the more ideas we have, the better chance CCP rolls with it
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Maximum KILLDEATHRATIO
24th Imperial Crusade
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Posted - 2008.11.25 15:14:00 -
[22]
Edited by: Maximum KILLDEATHRATIO on 25/11/2008 15:17:50
______________________________ Way to ruin the original concept of EVE!
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Ticondrius
Southern Cross Alliance
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Posted - 2008.11.25 22:21:00 -
[23]
I agree personally on the meta rewards, we all saw how that went over when CCP gave out faction fitted MoMs for getting a lot of referrals. I just listed them as ideas for discussion.
CSM rep taking up my cause 4tw! -=-=-=-=-=-=-=-=-=-=- PROPOSAL: Good Bug Reporting Incentives MMORPG: Many Men Online Role Playing Girls |
Ticondrius
Southern Cross Alliance
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Posted - 2008.11.28 09:51:00 -
[24]
To the top!! -=-=-=-=-=-=-=-=-=-=- PROPOSAL: Good Bug Reporting Incentives MMORPG: Many Men Online Role Playing Girls |
Jah'Ret Khan
GoonFleet GoonSwarm
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Posted - 2008.11.28 10:27:00 -
[25]
Giving out medals - not a terrible idea. Giving out commodities with an in game value - terrible idea and just asking for a T20 scandal.
Or you could always click the volunteer panel on the elft and apply for the... BUGHUNTERS! I'm sure they get rewards... ************************** We go ZOOM-ZOOM! You go BOOM-BOOM!
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Drake Draconis
Minmatar Brutor tribe
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Posted - 2008.11.28 10:37:00 -
[26]
Edited by: Drake Draconis on 28/11/2008 10:37:21 Last I checked... volunteers don't get anything.
It's to prevent any unbalanced effects or "conspiracy's" with the benefit/status of being in said program.
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Jah'Ret Khan
GoonFleet GoonSwarm
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Posted - 2008.11.28 11:03:00 -
[27]
Originally by: Drake Draconis Edited by: Drake Draconis on 28/11/2008 10:37:21 Last I checked... volunteers don't get anything.
It's to prevent any unbalanced effects or "conspiracy's" with the benefit/status of being in said program.
Are you on the volunteer programme and speaking with absolute correctness? ************************** We go ZOOM-ZOOM! You go BOOM-BOOM!
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LaVista Vista
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Posted - 2008.11.28 12:18:00 -
[28]
Originally by: Drake Draconis Edited by: Drake Draconis on 28/11/2008 10:37:21 Last I checked... volunteers don't get anything.
It's to prevent any unbalanced effects or "conspiracy's" with the benefit/status of being in said program.
They got cool badges for fanfest, just like the CSM do. I wouldn't be surprised if CCP paid their flight and hotel for fanfest as well.
But volunteers are... volunteers. If they got a medal, it would out their mains. That would get them removed form the BH program .
The issue here is that people don't tend to fill in bug reports. Bug hunters are there to try and reproduce the bug reports we do. So the logic is kinda flawed.
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deadEd
The Greater Goon
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Posted - 2008.11.28 17:42:00 -
[29]
I like the idea of superficial rewards like medals or flags on your character or whatever, but I don't like the idea of giving actual ship/isk rewards etc. The idea is to encourage people to actually report bugs, not to get people to spam reports with the hopes of getting free stuff.
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lord cyrez
Licentia Pro Totus
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Posted - 2008.12.03 11:30:00 -
[30]
Originally by: deadEd ...not to get people to spam reports with the hopes of getting free stuff.
items were just an idea to be discussed - and if you would have read a little more attentive, you would have noticed that ONLY good/helpful/resolved bug(-reports) shall be honoured
is the CSM willing to bring this topic to CCP? it is far from changing any game mechanic, its only purpose is encouraging good bug reports and improving lacks and faults of the game.
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