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Patch feedback - Quantum Rise 1.0.2 - Mac

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CCP Casqade	Posted - 2008.11.27 17:15:00 - [1] Hi all. Please post your Quantum Rise 1.0.2 feedback here. Workaround for station interior bug: There is currently a workaround for those of you who are having this issue. Please note that this workaround can have graphics side effects, depending on what hardware you are running. 1. Open Finder 2. Hit shift-apple-G 3. Type: ~/Library/Preferences/EVE Online Preferences/ 4. Open the config file 5. Find the GLSL line and change the value from "Y" to "M" Did the patch resolve any issues? Did it create any new issues? Are you seeing better or worse performance? Did you not get any option to patch? Please reply and let us know. Thanks

Shin Chogan Gallente Blueprint Haus Shadow of xXDEATHXx	Posted - 2008.11.27 17:18:00 - [2] You are paying attention here aren't you ?
Ethos Dragous	Posted - 2008.11.27 17:25:00 - [3] Ok the new issue as all have reported that i heard is the lack of an "Active" App running in the Dock or no App in the Alt-Tab menu for Running App selection. I'll post other issues as they occur. Fixed- Memory Exception on Quit appears to be gone. Memory Exception on Logoff can't test since logoff button does not work.

CCP Casqade	Posted - 2008.11.27 17:30:00 - [4] Hi. We have seen reports of people having issues with the patch. We are investigating the reasons for this. Please send us a bug report with information about: 1. What version of cider did you have before patching? 2. What mac do you have? If you used time machine to restore previous build and it works. Try updating to the 1881 version of cider and then patch. Please let us know if this resolves the issue.

Kename Fin Caldari Dark Star Galactic Engineers	Posted - 2008.11.27 18:12:00 - [5] Bah, stupid forum didn't save my post. First: OSX 10.4.11, MacBookPro 17", 2GB RAM, 2.1GHz Second: Patch applied correctly and without issues Third: Dock Icon is now gone. Fourth: FPS is up. Fifth: Undocking takes insane amount of time. >30s Sixth: No graphical issues Seventh: Random, Disconnects Eighth: Memory leak seems better. VMEM stays around 6GB Ninth: Every other start won't connect. Only says, "Checking Statusà" Tenth: Post QR can no longer run 2 clients. Clients burp, choke and then barf. Not always in that order. Thanks Casqade for putting in the time. I love EVE almost as much as my Mac. A Carebear's Carebear Our Eve Blog
Indus Cuhler	Posted - 2008.11.27 18:26:00 - [6] Revery patch fixes it for me ... Many Thanks !
allenski	Posted - 2008.11.27 19:32:00 - [7] Don't know if you got my first reply, but I'll repeat myself. Mac user iMac-intel (2008) NVIDIA GeForce 8800 GS I could not login or launch the game after installing the patch. I did a NEW REBUILD. I got the same result. I manually re-installed the patch. I got the same result - no login screen. I then installed your REVERT PATCH after reading this thread. Thank you. I'm back in the game. I'm just wondering if I have the new patch installed.
Adalore Peltier	Posted - 2008.11.27 20:09:00 - [8] Just want to add that I am having the same problems as everyone else.
Kernel Flux	Posted - 2008.11.27 20:11:00 - [9] Installed the revert patch and i am now back in the game. Thank you! Hope this gets fixed soon though.
elliott cable Caldari Galactica Mining LLC	Posted - 2008.11.27 20:44:00 - [10] Edited by: elliott cable on 27/11/2008 20:44:34 Edited by: elliott cable on 27/11/2008 20:44:06 Same problem as everybody else - launching the game did absolutely nothing but eat CPU. I tried wiping the entire game and everything related to it from my computer (this fixed the same problem with every patch you have released so far for the Mac). This time, that didn't help. I tried applying that 'revert patch' after downloading it, and now EVE won't even pretend to launch; it crashes with an error about wineserver failing to launch. Computer: Mac Pro (octocore 3.0GHz) w/ 7GBs RAM and 2x NVIDIA GeForce 8800 GTs (full stats here: http://pastie.org/325570)
Soleramnus Gallente	Posted - 2008.11.27 22:27:00 - [11] Edited by: Soleramnus on 27/11/2008 22:27:57 I'll guess I'll count myself as lucky, as I've had no problems at all. Patcher worked. Client works. 15" Macbook Pro 2.16 GHz Intel Core Duo Mac OS X 10.5.4
Kalie Amnel	Posted - 2008.11.28 00:03:00 - [12] I too am having a slight problem with cpu usage increase, it's not major, but it is enough to keep the keyboard from functioning properly, keys are often not recognized, causing me to have to backspace a lot and fix the missed characters. using a macbook pro 17 inch 2.4 ghz model.
Laboheme Orchid	Posted - 2008.11.28 07:45:00 - [13] arrrg first post lost...........grrr Ok CPU leak here too, keyboard slowly wend down and now won't work.
Shin Chogan Gallente Blueprint Haus Shadow of xXDEATHXx	Posted - 2008.11.28 07:52:00 - [14] Client seemed stable last night no crashes despite multiple changes of focus and I've not seen the error on exit either. A couple of subtle changes. My "º" key which never used to be recognised by the cider system - so I used it as my PTT key in Vent, is now recognised. And it now seems able to utilise more than a single core ... I was regularilaly seeing 125% on my Mac Pro. Also noticed that just moving the mouse resulted in a 10 fps drop !
Dr Sheepbringer Gallente	Posted - 2008.11.28 08:22:00 - [15] Ok, so this has happened...3-4 times now. I see there is a new patch and I'm at the office (and i play at home). Instantly after the DT it usually ends up in a failure and everyone is screaming don't patch and make a revert! When I get home i see that the client is pretty much useless and I wait for a revert. When it comes the next day i'm at the office and the same circus begings. The revert busts something also. I used to patch my client immediatley, but now it seems that it's a really bad idea. So...when was the last patch that DIDN'T NEED A REVERT? Somehow I get the feeling that the current client is completely and utterly ****ed. Too many patches and too many fixes that have been done fast and untested. Stop whining.
Ami Nia Caldari	Posted - 2008.11.28 10:09:00 - [16] Originally by: Dr Sheepbringer I used to patch my client immediatley, but now it seems that it's a really bad idea. So...when was the last patch that DIDN'T NEED A REVERT? There's something that you may be missing here. The patches (so far all except one) happen when a new EvE client is required to connect to the server. When they happen they deploy the latest EvE client (developed by CCP) AND the latest cider (the layer that virtualizes microsoft APIs developed by Transgaming) that is deemed to be stable for most people. When you "revert" you are NOT reverting the EvE client. You are only reverting the cider layer. After the patch+revert process you do not have the old client. You have the new client, but run it on a cider release that is from 2 months ago. You should also note that not all Mac players do actually need to revert to the earlier cider. The new one works best for many (probably the majority, but I do not have hard numbers for this). For some reverting is what works best. Therefore the reason CCP is deploying the EvE patches with the latest cider is that this is what works for most people. The reason you need to revert each time is that you are not part of this majority. To take myself as an example, all three cider versions used lately (1481, 1881, 1938) do work for me. 1881 often craches on me if I cmd-tab out and back. But if I do not, it works. 1481 (the one you use after a revert) also works well. 1938 (the one deployed two days ago) was working fine for me on SiSi when I used it for several hours one month ago. Not yet had time to see how it works with the current TQ deployment. Note that some problems are cider related. Others are EvE related. When I say that the different cider versions work for me I do not mean I do not have problems. I mean I mostly have the EvE related problems only (except for the cmd-tab and back crash, that is cider specific). Military experts call it a Templar, a fighter drone used by Amarr carriers. -- Sheriff Jones
Dr Sheepbringer Gallente	Posted - 2008.11.28 10:23:00 - [17] Ah, thanks for the enlightment. I did think it was the client itself that we we're reverting. Allthough it would be interesting to know which one is actually causing the problems. Cider alone. Eve-client not understanding the new cider. Just because the older version of ciders works better doesn't mean that the failure is in the new version. It could also be in the eve-client that doesn't "talk" properly with it. At the moment my guess would be that the majority of mac users are experiencing problems. Not complete unplayability, but definetly not working as well it did before. I had ZERO problems (if we don't count the overall performance of the mac clients) with Eve. It never crashed nor did it have any bugs (with the exeption of the map bug behind F11) and at the moment I'm having a avalance of minor to all out game killing bugs. I can understand that bugs get through testing and one can't find them all, but % of bugs in the mac client across the board is quite scary now. I'm not talking only about performance/lock-ups etc. I'm talking about UI glitches, graphical ones etc. Everything that is not as it should be. Going back before this "performance era" we only had a few. Of course many of these are also present on different platforms, but Eve is a rather big heap of bugs at the moment. Some of those problems aren't caused by cider (and definetly not on other platforms). Why this sudden emerge of bugs? Stop whining.
Ami Nia Caldari	Posted - 2008.11.28 11:11:00 - [18] Originally by: Dr Sheepbringer ... text ... Why this sudden emerge of bugs? As you point out the problems are generally imputable to different causes. I'll try a little review here, for the benefits of those who want to know but are not technical enough to figure out themselves. But first a little recap of what the cider/cedega status is (cider is the mac specific layer, cedega is the linux specific layer. it turns out that cider actually, partially, builds on cedega so we get double-chance to have problems here). Transgaming and CCP did somewhat underestimate the complexities of supporting EvE under cedega/cider. They know it. They wanted to come out with premium support early this year and have been stumbling on problem after problem. Each time they narrowed up something, something else was lurking behind it. This is not a rare occurrence in SW development. There's nothing we (or them) can do except be patient (we) and work hard (they). Meanwhile cedega/cider was also undergoing a huge (major release) update. And EvE itself is a fast moving target. Therefore whatever they planned to deploy in, say, february, is no more useful by now. In the EvE client area they have changed a lot of things with Quantum Rise. The bug hunting for QR is not yet done. All platforms are seeing problems with the client. This is, understandably, the MAJOR focus for CCP right now. While I believe linux/mac work is being done every day at CCP, I do also suspect (and understand) that they need to first fix the windows client and then fix the ported clients. Similarly I do believe Transgaming (and CCP too) is putting a lot of effort into keeping the current layers somewhat working, but they need to put the bulk of their efforts in readying the NEW cedega/cider layer. As most probably there are severe code differences in that, work done for the current codebase may become obsolete in a very short time anyway. That said I'm now confident that we'll have a better linux/mac client (and premium) in a short time after CCP is done with stabilizing QR. Now for the bugs. Some bugs have been present for ages and will probably stay with us for some more time. Examples are the minimaps in the mission reports and the F11 minimaps. Also the "flying in a box" and the mixed up textures for effects that you sometimes see in space. Those, afaik, are related to bugs in Apple code for which CCP/Cedega did not code a workaround. Some bugs are hardware dependent. In-station graphic rendering on ATI cards, for example. We have a workaround for those. You may need to re-edit the preferences file at each update (after running the new client at least once). I do not know if they are Apple, cider or EvE related. As there's a workaround I guess these are not to be considered a priority. If I was them I would not try to address them until we get to beta testing the premium graphic supporting codebase or even a later date (as long as the workaround keeps working). There was a minor memory leak in cider. I think it's fixed in the latest cider build (did not check). But it was not a continuous leak: the program only leaked a bunch of bytes on startup. There have been several (and severe) leaks in the EvE clients lately. These ARE a problem and DO lead to diminishing performance over time and eventually a crash. These are EvE client leaks and CCP has to address them. They are present in Windows too. We just pay a bigger tax for those, but they are in the main client. Several in-space rendering problems, problems with jumping/docking when you had grouped weapons, various window snapping problems etc. etc. are also QR EvE client related and CCP is working on them. Cmd-tab ad back crash: cider 1881 specific. Roll back to 1481. Current 1938 should also fix it. Logoff button problems: mostly EvE. But different cider versions result in different behavior. This is due to the "interaction/talk" you mentioned. Current keyboard problems: I have no data yet. Military experts call it a Templar, a fighter drone used by Amarr carriers. -- Sheriff Jones
Dr Sheepbringer Gallente	Posted - 2008.11.28 11:21:00 - [19] Thanks Ami, that was just what the good old doc ordered. I'm quite familiar with product design, but not in this field. Now that i have better overview (well to some extenct) it seems that both sides are working hard on their own "product" and thus crossbreeding problems. Transgaming is struggling to get enough support for Eve and Eve is struggling to get enough stability to their client. Thus all working at the same time means that the fix that was done before got fixed and thus changed the current needs for cider. They should probably just stabilize Eve and then implement the new layer of cider. Now they are doing both and well...you see the results. Stop whining.

CCP Casqade	Posted - 2008.11.28 12:27:00 - [20] 2 have been found so far: 1. Client not starting - The reason for this is still unknown and more info is needed from people who are experiencing this. - If possible, please get some logs: 1.1 Open Terminal (Applications/Utilities/Terminal) 1.2 cd ../../Applications/EVE\ Online.app/Contents/MacOS If you have renamed your eve online app to something else, cd into that directory instead 1.3 ./cider -debugmsg +seh,+tid,+module,+debugstr &> ~/Desktop/EVEcrashlog.log 1.4 Have the crash occur 1.5 Compress the logfile generated on your desktop 1.6 Create a bug report - Workaround is to use the revert patch: http://ccp.vo.llnwd.net/o2/mac/EVEO-Revert-001938-001481.tgz 2. Keyboard stops working correctly when EVE Voice is activated. This is being worked on. - Workaround is to use the revert patch http://ccp.vo.llnwd.net/o2/mac/EVEO-Revert-001938-001481.tgz If you know anything about 1. Please send us a bug report. If you have further issues, please send bug reports about those too. Thanks

Norwood Franskly Minmatar Fleet of the Damned Dark Trinity Alliance	Posted - 2008.11.28 14:56:00 - [21] I'm getting the keyboard problems and I'm not using eve voice. Will try the revert patch.
Ami Nia Caldari	Posted - 2008.11.28 15:18:00 - [22] Originally by: CCP Casqade 1. Client not starting - The reason for this is still unknown and more info is needed from people who are experiencing this. I have experienced this earlier. But cannot remember if it was before or after the last patch. However for me it was not a consistent and repeatable behavior. The client would actually start, but no window was created (I do have the clients set up to start in windowed mode). When that happened to me I considered it a transient glitch and just killed the process and restarted it with no problems. It has not happened to me today. Next time it does I'll try to investigate what I can, but it would be difficult for me to get a log unless I manage to find a consistent and repeatable way to observe that behavior: so far killing the client and restarting it just worked. To the other players: if the client seems to start and then immediately quit, remember to make sure there's no wineserver process still running from that app bundle (you can use activity monitor for this). If it is still running then either kill it or logoff and back on your OsX user before trying to start the EvE client again. For what I've read in these threads this is not the problem we are facing. But it's still worth checking that this is not what is actually happening to you before you report.
Dr Sheepbringer Gallente	Posted - 2008.11.28 16:12:00 - [23] Now I've also gotten some gametime. iMac 20", 2.16GHz, 2Gt ram, X1600 256mt, running tiger. 1) installed a whole new client (didn't even bother to patch) 2) didn't start. Only after...8-12 times of trying it started to work 3) everything runs fine...WITH the exception of when i cmd-tab into desktop, the icon/eve completely disappears from the tab-list. Also dock doesn't show the Eve being active/on. Sounds run on the background. WHen i click on dock icon (still not showing eve to be on) it jumps back to eve as normal. Basically it just hides the clients status/icon. odd. Stop whining.
Thebro Nobrunder Schrodinger's Renegades	Posted - 2008.11.28 18:57:00 - [24] My client starts fine but within 60 seconds the window disappears and the eve app stops responding. I attempted to install the revert patch but nothing seemed to change.
Shin Chogan Gallente Blueprint Haus Shadow of xXDEATHXx	Posted - 2008.11.28 20:10:00 - [25] Originally by: Thebro Nobrunder My client starts fine but within 60 seconds the window disappears and the eve app stops responding. I attempted to install the revert patch but nothing seemed to change. WTF ... this has just started happening to me to ... I played fine for about 4 hours straight last nigh no problems ... tonight I can't play for more than 60 seconds.
Soleramnus Gallente	Posted - 2008.11.28 20:35:00 - [26] Edited by: Soleramnus on 28/11/2008 20:42:39 Random issue since the patchà while playing (which I can at this point) the keyboard inputs get whacked. While typing in chats, especially in space it seems, the client will drop various letters while I'm typing, or even refuse to input them at all. S suddenly I'm lking like I can't spell (i.e. it drops all o's). Or it'll cross it's wires and suddenly it'll interpret keyboard letters as commands to minimize windows, and that's just FUN. In any case, restart is required. I know it's not me or my keyboard, as I can type in other apps just fine, and I CAN spell (usually). The client takes less time to quit though (used to be five seconds, now it's immediate), so that's an improvement. Though I'm not sure if it's the kind of improvement you're looking for at this point, rofl. /me shrugs
Dr Sheepbringer Gallente	Posted - 2008.11.28 21:33:00 - [27] Well using Eve Voice will completely screw up your keyboard, but that nothing new (already know issue). At least with me it's not the whole story. It's slow and laggy (or just drops those letters for no reason) even without eve voice. The whole client feels...jiggy. Can't be lag because i have a even faster connection now...so it's the client. The performance is ok (30fps...which still is lousy, but normal) and smooth, but it does have this lag/jiggy feel to it. DEFINETLY worse than empyrean age (today was the first day i could play QR....good client eh...). Stop whining.
Intagal Rie	Posted - 2008.11.28 22:32:00 - [28] I am using a Mac running OS 10.5.5 on an iMac 2.4GHz Intel Core 2 Duo with 4G of RAM. Typing in a text field only 1 keypress in 10, on average, is received. When I select something on the screen, sometimes it acts as if I chose "look at". Sometimes it targets the object. Sometimes it does nothing. When I press a function key to activate a miner or shoot a gun, it does nothing. When I press <escape> to look at the options, nothing happens. I cannot test Eve voice because the default setting does not work with my setup and I cannot change it (see first sentence of the paragraph). However, before I reinstalled, it worked fine - my voice key was <left-alt> and it came through fine according to my corp mates. <crtl-space> to stop my ship does nothing. My best guess is that it thinks a modifier key is being help down, but which one appears to vary. Certainly when I DO hold a modifier, it does not respond consistently. While this is happening, I switch to other apps on my computer, like TextEdit, Excel, or a browser. Every other app works fine. When I return to eve, it is still broken. I tried restarting my computer and reinstalling from scratch. Nothing changed. I am going to try the revert patch.
Atraxerxes Caldari 22nd Black Rise Defensive Unit	Posted - 2008.11.29 04:52:00 - [29] Missing characters when typing in chat or eve mail. About every third letter doesn't register. So my previous sentence looks like this "Abutevry hird leter doent reiser." EVE/Cider does not show up as an open application in my dock or when I "command-Tab". Mac OS 10.4.11 2 x 2GHz Dual-Core Intel Xeon Mac Pro NVIDIA GeForce 7300 GT EVE Chicago meet up March 7th 2009 See forum thread
Apple Boy Gallente Federation of Freedom Fighters Executive Outcomes	Posted - 2008.11.29 07:38:00 - [30] Edited by: Apple Boy on 29/11/2008 07:41:22 I have also had the problem where the mac client doesn't fully start, shows up as a running app and in the dock but no GUI, but I have yet to find a way to consistently reproduce it

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