Pages: [1] :: one page |
|
Author |
Thread Statistics | Show CCP posts - 0 post(s) |
Short Lifespan
|
Posted - 2008.12.19 10:53:00 -
[1]
Hello
I have a question regarding a petition that I currently have open at the moment. I've created this character on my friends EvE account ( he's sat right next to me ) in order to ask on the forums as my account in currently inactive.
I have a petiton that is currently open. The last response from a GM was 8 days ago. Is this length of time between responses normal? I've only ever opened a couple of petitons before and they were answered very swiftly. I created a trial account so I could put in the petiton but of course I cannot post with a trial character on these forums.
Should I close and repetition or would it be best to just leave it open and wait? I appreciate that the GM's are probably very busy, but 8 days feels like my petition has slipped through the net.
Anyway, thanks for reading and Merry Christmas to you all.
|
Karille
Gallente Sharks With Frickin' Laser Beams
|
Posted - 2008.12.19 10:57:00 -
[2]
Would have to know what section it's in to classify it as normal.
Vote for Karille next CSM cycle. Forum players need a voice too. |
Glengrant
TOHA Heavy Industries
|
Posted - 2008.12.19 11:08:00 -
[3]
Depends on what the petition is about. If you're stuck in station it will likely be done very quickly (easily fixed). If it involves research it might take a while.
Also depends on how many others are petitioning their lost ships at the moment because rats shot it in belt or they where surprised that somebody can just shoot at them. --- Save the forum: Think before you post. ISK BUYER = LOOSER EVE TV- Bring it back!
|
Short Lifespan
|
Posted - 2008.12.19 11:11:00 -
[4]
Well my account is currently banned from the game. Nothing to do with POS exploits or ISK selling, it's banned because I was keylogged and the account details ( name, email and so on ) were changed.
I kow that as this is being dealt with by a senior GM it could take some time, I'm just a little surprised that it's been 8 days so far. I only have 6 left on the trial account
|
MinmatarCitizen 90242
THE INTERNET.
|
Posted - 2008.12.19 11:13:00 -
[5]
Please do not discuss petitions in this forum. Contact a GM if you wish to discuss these matters.
|
Jimmy Cliff
Dawning Industries
|
Posted - 2008.12.19 11:43:00 -
[6]
Originally by: MinmatarCitizen 90242 Please do not discuss petitions in this forum. Contact a GM if you wish to discuss these matters.
Yes sir wanna-be GM... somebody call the wambulance on this dude...
It is completely unacceptable to have an account banned for 8 whole days, due to an investigation, a two-workday period should be maximum. At the very least, you should get reimbursed the days you were unjustfully banned.
That said, use anti-virus, so it won't happen again, and don't download crap or buy isk! Guess where the isk-sellers get their isk? Yup, from your account after you biught isk from another account!
|
Short Lifespan
|
Posted - 2008.12.19 11:46:00 -
[7]
Originally by: Jimmy Cliff
Originally by: MinmatarCitizen 90242 Please do not discuss petitions in this forum. Contact a GM if you wish to discuss these matters.
Yes sir wanna-be GM... somebody call the wambulance on this dude...
It is completely unacceptable to have an account banned for 8 whole days, due to an investigation, a two-workday period should be maximum. At the very least, you should get reimbursed the days you were unjustfully banned.
That said, use anti-virus, so it won't happen again, and don't download crap or buy isk! Guess where the isk-sellers get their isk? Yup, from your account after you biught isk from another account!
Actually the keylogger was installed by my step son - don't ask.
|
Xtreem
Gallente Knockaround Guys Inc.
|
Posted - 2008.12.19 11:47:00 -
[8]
i petitioned a pos issue a few months back and it took several weeks to get a responce
|
Sha Dar
eXceeded DeStInY.
|
Posted - 2008.12.19 12:11:00 -
[9]
Two weeks is not unheard of to even get a first (canned) response after posting the petition, and as for resolution of whatever the problem is, well.... i've known 3 months for simple things before now.
Their general level customer support is abysmal tbh, though when a dramabomb hits, they swing the big guns into action armed with carpets and brushes pretty quick. |
Zebs Clone
Minmatar Zebra Corp Chain of Chaos
|
Posted - 2008.12.19 12:14:00 -
[10]
i petitioned about invention and 10days later i got a responce.
the responce was please clear your cache and you should be able to release all your fighters. this one cant fly anything bigger than a bc, so it was a most helpful responce
|
|
Discrodia
Gallente Universal Army
|
Posted - 2008.12.19 12:14:00 -
[11]
Yes. On with your life citizen. I like whales... I'm donating 300 mil towards an Orca BPO. Did you notice this is my sig? _______________ I mine rocks. Bigass rocks. :D
|
Minny Sky
|
Posted - 2008.12.19 12:33:00 -
[12]
They try to wait as long as possible especially if the petition is about pos sploitz
|
Sheriff Jones
Amarr Clinical Experiment
|
Posted - 2008.12.19 13:05:00 -
[13]
Edited by: Sheriff Jones on 19/12/2008 13:05:17 If you're having a problem with your petition, please petition it.
My opinions represent the opinions of my corporation completely. I'm the CEO damnit. |
Frug
Repo Industries
|
Posted - 2008.12.19 13:45:00 -
[14]
Originally by: Short Lifespan Well my account is currently banned from the game. Nothing to do with POS exploits or ISK selling, it's banned because I was keylogged and the account details ( name, email and so on ) were changed.
I kow that as this is being dealt with by a senior GM it could take some time, I'm just a little surprised that it's been 8 days so far. I only have 6 left on the trial account
Senior GMs take forever to get to you.
- - - - - - - - - Do not use dotted lines - - - - - - - If you think I'm awesome, say BOOO BOOO!! - Ductoris Neat look what I found - Kreul Hey, my marbles |
Sniper Wolf18
Gallente Apocalypse Ponies
|
Posted - 2008.12.19 14:27:00 -
[15]
"Sorry, your problem has not yet reached the end of the queue, please wait ~4 years and we will deal with your issue. Haveaniceday!"
and seriously! Thanks for just reading my sig! |
Akita T
Caldari Navy Volunteer Task Force
|
Posted - 2008.12.19 14:28:00 -
[16]
Petitions from trial accounts aren't exactly a priority... _ Create a character || Fit a ship || Get some ISK |
Jason Edwards
|
Posted - 2008.12.19 16:07:00 -
[17]
Well here's my averages.
Stuck- 2 days Exploit- 4 days Agent missions in progress- 30 minutes or so. harrassment- 5 minutes skills- 1day ship reimbursement- 7 days(I was reimbursed an iteron 3 or something :) so GM didnt care probably and just reiumbursed) Interfaces, Controls & Menus- Technically still waiting for an answer; Bug reported the bug, got fixed, wasnt fixed for me, ccp fella on sisi said to petition, petition said to bug report, bug report filtered and ignored.
eula/policies- 5 hours ------------------------ To make a megathron from scratch, you must first invent the eve universe. ------------------------ Life sucks and then you get podded. |
|
|
|
Pages: [1] :: one page |
First page | Previous page | Next page | Last page |