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Thread Statistics | Show CCP posts - 17 post(s) |
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CCP Navigator
C C P C C P Alliance
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Posted - 2011.06.07 13:54:00 -
[1]
EVE Online: Incursion 1.6.1 has been deployed. This release includes fixes to issues introduced by the Incursion 1.6 patch. Please check the patch notes for full details of this release.
When reporting issues, please specify which client you are using (Mac or PC). This thread is for reporting issues only; for general feedback please use this thread.
Navigator Lead Community Representative CCP Hf, EVE Online
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CCP Bella Bee
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Posted - 2011.06.07 14:12:00 -
[2]
Originally by: Basil Wenclas222 My T3 still flies backwards. Gj
To flip your T3 ship into forward, you need to clear your cache.
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CCP Navigator
C C P C C P Alliance
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Posted - 2011.06.07 14:22:00 -
[3]
To the people experiencing crashes, have you submitted a detailed bug report with log server details? The more information we have on these crashes the better.
Navigator Lead Community Representative CCP Hf, EVE Online
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CCP Nimbus
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Posted - 2011.06.07 14:42:00 -
[4]
Originally by: Zakarumit CZ Ok, seriously, I dont have half a day to sit on keyboard and play active and even after your awesome 1.6.1 fix I cant use autopilot, because when client is minimized and autopilot starts, after first gatejump client stops working...Yes, I have submitted bugreport with sweet logserver file, described the problem in details. I also submited petition. I got answers like 'We know about it' and 'We will fix it in patch'. So what the hell is going on? Will those players, that are already experiencing those problems since the carbon deployment get some reimbursement?You see we are unable to do our ingame bussiness for kinda long time, right? Ps. Yes, I am still experiencing the SAME problem
What windows do you have open when you are autopiloting? Any windows docked together?
There is some common theme connecting all these crashes-while-autopiloting that we haven't managed to figure out yet, so we really need all the pieces of the puzzle. Screenshots or descriptions posted in here, or bug reports submitted through the usual place would be greatly appreciated.
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CCP Atropos
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Posted - 2011.06.07 14:51:00 -
[5]
Edited by: CCP Atropos on 07/06/2011 14:53:19
Originally by: ISquishWorms Can I get some help? I just tried submitting a petition but it would'nt let me so I am asking here.
Traceback (most recent call last): File "repair.py", line 206, in <module> File "updateSelf.pyc", line 94, in UpdateSelf_nt File "updateSelf.pyc", line 21, in ReadUpdateInfo File "repairTool\repairTools.pyc", line 250, in GetRepairInfo File "repairTool\repairTools.pyc", line 157, in SafeUrlOpen urllib2.HTTPError: HTTP Error 404: Not Found: 'http://eveonline.com/patches/repair_info.txt'
Patch won't install and repair.exe not working see above log. Any ideas on why and how to fix this?
What version of the Repair Tool are you using? Edit: if it's not 3.24, try downloading this: http://cdn1.eveonline.com/client_repair/324/repair.exe
Software Engineer Core Engineering |
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CCP Atropos
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Posted - 2011.06.07 15:08:00 -
[6]
Originally by: ISquishWorms
Originally by: CCP Atropos Edited by: CCP Atropos on 07/06/2011 14:53:19
Originally by: ISquishWorms Can I get some help? I just tried submitting a petition but it would'nt let me so I am asking here.
Traceback (most recent call last): File "repair.py", line 206, in <module> File "updateSelf.pyc", line 94, in UpdateSelf_nt File "updateSelf.pyc", line 21, in ReadUpdateInfo File "repairTool\repairTools.pyc", line 250, in GetRepairInfo File "repairTool\repairTools.pyc", line 157, in SafeUrlOpen urllib2.HTTPError: HTTP Error 404: Not Found: 'http://eveonline.com/patches/repair_info.txt'
Patch won't install and repair.exe not working see above log. Any ideas on why and how to fix this?
What version of the Repair Tool are you using? Edit: if it's not 3.24, try downloading this: http://cdn1.eveonline.com/client_repair/324/repair.exe
Thank you very much for your time CCP Atropos much appreacited the link you provided fixed this issue for me.
I am not sure which version I had though as when it ran all I got was a little box saying check the details of some log which is were I got what I posted above from. I do know the repair.exe I had was dated May sometime and the one you linked me was June.
Anyway thanks again. :)
Happy to help
Software Engineer Core Engineering |
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CCP Fallout
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Posted - 2011.06.07 17:34:00 -
[7]
Akkukkak, please keep in mind that almost every EVE player has unique hardware and OS set ups (the exception, almost, being Mac users). By providing us with detailed information, as Navigator requested, we can better understand the issues that crop up for certain players, and determine if there is a pattern that can result in a fix.
Therefore, if you are continuously having issues with the client, providing us with the information requested ultimately helps us help you.
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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CCP Zymurgist
Gallente C C P
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Posted - 2011.06.07 22:07:00 -
[8]
Originally by: Selard Whitescrystak Hi! Still no mouse moving on full screen mode!... I've to change to window mode.
PC version with W7 32 Home Premium..
Let me know something...
Bye!
The missing mouse cursor may be related to a Windows setting. If you wish to run in full screen mode still you can try this wok around: Start by right clicking an empty space on your Window's desktop and select "Screen resolution", click "Make text and other items larger or smaller", select something other than "Larger - 150%" (125% should work), then finally log off windows and log back in to apply the settings.
Zymurgist Community Representative CCP NA, EVE Online Contact Us |
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CCP Nimbus
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Posted - 2011.06.08 10:44:00 -
[9]
Hi all,
Thanks for the posts, some really good information in here which has helped us get to the bottom of a couple of issues (and made us aware of a couple more).
Additionally, we think we have a fix for the autopilot crash which we are testing internally and hope to get it out to you as soon as possible.
Thanks for your patience,
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CCP Zymurgist
Gallente C C P
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Posted - 2011.06.08 18:07:00 -
[10]
For players having issues with crashes we highly encourage you to install the client update being publish tomorrow, Thursday June 9. A News Post has been put out with information about this patch.
Zymurgist Community Representative CCP NA, EVE Online Contact Us |
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CCP Nimbus
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Posted - 2011.06.09 15:34:00 -
[11]
Hi all,
I'm really sorry that the fix for the crash hasn't worked. As a workaround, though, I suggest running the client in either "windowed" or "fixed window" mode (either change this through the escape menu, or hit alt+enter).
While this is not a perfect solution, it should at least let you play the game without crashing until we fix this properly.
Thanks for your continued patience, and sorry again,
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CCP Nimbus
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Posted - 2011.06.09 17:21:00 -
[12]
Originally by: WCPistolPete Edited by: WCPistolPete on 09/06/2011 17:12:55
Originally by: Adrian Dixon Edited by: Adrian Dixon on 09/06/2011 16:15:57 Just a minor one. I have notepad Corp Chat and Aliance chat grouped into one window.
I have been typing a lot of text into one of my notes. Now every time i fill a line and the window goes to start a new line it switchs over to corp chat and the cursor jumps into the corp chat window. Its happening consistently after log outs and restarts.
I had the text jumping while filing petitions and bug reports. Same issue, space or enter causes window to jump focus to corp chat. Removing shortcut key for window focus means double and triple-clicking in the text area before focus in the proper window is regained.
e: spelling again.
Thanks for letting us know about this. I've reproduced it and hopefully there will be a fix soon.
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CCP Nimbus
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Posted - 2011.06.10 14:45:00 -
[13]
Originally by: DHuncan Good morning EVE
Problem signature: Problem Event Name:APPCRASH Application Name:ExeFile.exe Application Version:6.44.26.2931 Application Timestamp:4dda9d38 Fault Module Name:_trinity_deploy.dll Fault Module Version:6.45.26.7202 Fault Module Timestamp:4debd6f5 Exception Code:c0000005 Exception Offset:001b8ec1 OS Version:6.1.7601.2.1.0.768.3 Locale ID:1033 Additional Information 1:0a9e Additional Information 2:0a9e372d3b4ad19135b953a78882e789 Additional Information 3:0a9e Additional Information 4:0a9e372d3b4ad19135b953a78882e789
Is this before or after today's client update?
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CCP Nimbus
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Posted - 2011.06.10 15:05:00 -
[14]
Originally by: Master Akira Hey CCP, are you going to fix the random Windows 7 error message "Display Driver stopped responding and has recovered" that I get while jumping gates????
It's really annoying. It doesn't happens all times, but sometimes I can do 20 jumps and get the crash message 20 times.
Have you received this error after today's client update?
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CCP Nimbus
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Posted - 2011.06.10 15:25:00 -
[15]
Originally by: Dark Shadowstar Edited by: Dark Shadowstar on 10/06/2011 15:07:56 In reply to my petition about our awful Transparent HUD and after a number of responses showing what can only be described as a standard response will do attitude I have received this latest response
"Hi there,
There is a level of transparency that is built within the new UI. And for all major issues, we tend to receive a lot of petitions about them. But, you seem to be the only person having this issue, so we need to see what you specifically are experiencing in order to verify if it is localized or universal and also in order to rectify it, if possible.
Sincerely, GM Syndemic EVE Online Customer Support"
WELL THERE WE ARE FOLKS, THE TRANSPARET HUD IS A FIGMENT OF OUR IMAGINATIONS AND NO ONE HAS REPORTED ANY PROBLEMS
does that make you all feel better????
Your hud is totally transparent?
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CCP Nimbus
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Posted - 2011.06.14 13:16:00 -
[16]
Originally by: Hakaru Ishiwara
Originally by: DHuncan
Originally by: MP Rhianna Congratulate me I just got my first random client crash after installing 2nd UI patch, issues with the ui not recognizing left clicks unless I logout, password boxes on secure containers being misaligned.
But I thought they have fixed this one already.
Nope. My clients are crashing MORE since the optional client crashing fix from late last week. Ridiculous that I opted in for greater client instability.
Can you post your system information? OS, cpu, graphics card, etc?
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CCP Nimbus
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Posted - 2011.06.14 13:18:00 -
[17]
Originally by: What Thehelt
Originally by: Lady PimpStar Edited by: Lady PimpStar on 12/06/2011 19:07:38 Just another reminder.. Have not been able to play since 1.6 deployment. Please revert to 1.5. STILL Major UI and crash problems
Intel i7 CPU [email protected] 8g of Ram, 64 Bit Windows 7 OS. NVIDIA GeForce 9800 GT.
I haven't been able to play either. Can't go five minutes without the game crashing or the game crashing my entire computer. I have an i7 cpu 930 with 6gb of ram, 64 bit windows 7, and a GeForce 9800 GTX+. Very close to what ^^^ this person has.
Interesting that you both have a similar setup - we're trying to find a machine with a similar setup to yours to see if we can reproduce this internally. Could one (or ideally both) of you file a bug report with a crash dump, please? Information on how to do that is here: http://wiki.eveonline.com/en/wiki/Reporting_Crashes
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