Pages: [1] 2 :: one page |
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Author |
Thread Statistics | Show CCP posts - 1 post(s) |
Jane Hemah
Omicron Zeta Unit The Ditanian Alliance
7
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Posted - 2014.07.10 00:34:00 -
[1] - Quote
Last couple days i started to have some socket issues after 30 mins cycle. Thn my authenticating loading bar from the login process was not going any where for 15 mins ~ forced reboot was the only option. But today, new development. Now my launcher freeze and i get the beach ball spinning in my face (aka loading mouse pointer). And no way to even launcher the game not even the client validation.
Steps taken new launcher with updates = same authentication issue
for the others that can still make the launcher work it cmd+tab to go back to desktop and wait 5 mins~ then do it again and see if you go to character selection screen. At that point it means you are good.
If any one else has this let me know. If you have a fix even better.
I post this today do to the lack of similar topics.
PLZ let me know if you manage to find one :)
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Magos Jereg
University of Caille Gallente Federation
1
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Posted - 2014.07.10 06:04:00 -
[2] - Quote
I have been getting this all the time now, on multiple accounts. Used to be a once and awhile issue, now I have to force quit and relaunch Eve 3-7 times to get it successfully to character selection. |
Jane Hemah
Omicron Zeta Unit The Ditanian Alliance
7
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Posted - 2014.07.10 15:01:00 -
[3] - Quote
Magos Jereg wrote:I have been getting this all the time now, on multiple accounts. Used to be a once and awhile issue, now I have to force quit and relaunch Eve 3-7 times to get it successfully to character selection.
i just redownloaded the launcher and try 5 times now nothing same issues. I am using the cmd+tab trick to stop having to reboot all the time. i'm sure reboot is not good for comp. |
J'Ribs
Eleutherian Guard Villore Accords
33
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Posted - 2014.07.10 16:11:00 -
[4] - Quote
Same here.
Can't get in. Clear the cache, CMD - Tab. NOTHING.
And the silence is deafening.
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Dersen Lowery
Narwhals Ate My Duck. Narwhals Ate My Duck
1167
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Posted - 2014.07.10 17:42:00 -
[5] - Quote
I had a ~30 second freeze on "Authenticating" yesterday, but then it got over itself and finished launching.
How long do you let it freeze before force quitting and rebooting? Proud founder and member of the Belligerent Desirables. |
Jane Hemah
Omicron Zeta Unit The Ditanian Alliance
7
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Posted - 2014.07.10 18:47:00 -
[6] - Quote
Dersen Lowery wrote:I had a ~30 second freeze on "Authenticating" yesterday, but then it got over itself and finished launching.
How long do you let it freeze before force quitting and rebooting?
i do it for 5 mins and more sometimes. But some times it did that to me too 30 sec thn jumped to something else. not anymore.
An other thing i noticed before tho, every time i jumped through a gate i had to go through a 5 sec freeze. really not good when in null sec full of reds.
Come on CCP notice this thread of move it on my bug report. Plz. |
Vamp Hakuli
Dead Of Night
16
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Posted - 2014.07.11 16:59:00 -
[7] - Quote
hmm, IGÇÖm getting this now, just freezes the first time i start the launcher, so i force quit and relaunch and it works fine, but every time i log in i have to do the same process of lock,force close, start again. it seems a weird problem as i will always login just fine second time around? |
Jane Hemah
Omicron Zeta Unit The Ditanian Alliance
8
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Posted - 2014.07.11 17:25:00 -
[8] - Quote
Vamp Hakuli wrote:hmm, IGÇÖm getting this now, just freezes the first time i start the launcher, so i force quit and relaunch and it works fine, but every time i log in i have to do the same process of lock,force close, start again. it seems a weird problem as i will always login just fine second time around?
Yeah me too at first. |
Erin Crawford
133
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Posted - 2014.07.11 19:05:00 -
[9] - Quote
Vamp Hakuli wrote:hmm, IGÇÖm getting this now, just freezes the first time i start the launcher, so i force quit and relaunch and it works fine, but every time i log in i have to do the same process of lock,force close, start again. it seems a weird problem as i will always login just fine second time around?
I used to do exactly as you say.
However, these days I Alt-Tab out before the authentication begins; you've obviously noticed that that is when it freezes.
So, when I alt-tab out of the game it continues authenticating in the background, then I alt-tab back into the game when supposed 'freeze' moment has passed since you won't be able to alt-tab back into the game when it is frozen in authentication mode.
I hope that made sense.
*edit*
here's the procedure I follow:
1. launch game, wait for black screen and loading bar.
2. quickly alt-tab out before authentication process begins. (this is where it would freeze)
3. wait for authentication to complete in background. (if it freezes in the background you won't be able to alt-tab back into the game vis-+á-vis you can't alt-tab out once it freezes while you are in game).
4. alt-tab back into game and wait for the rest of the loading to complete
5. enjoy! |
Morihei Akachi
Nishida Corporation
71
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Posted - 2014.07.11 22:14:00 -
[10] - Quote
I am seeing the same problem (OSX 10.9.4). I can only assume that something is being (partially?) downloaded the first time that is available the second time around to allow the process to complete. Your spirit is the true shield. |
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AmoriA
The Collective B O R G
0
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Posted - 2014.07.11 23:58:00 -
[11] - Quote
I had the exact same problem: The weird part was that all week I was able to play just fine but tonight the login screen never loaded the bottom "loading" stick and when i pressed the mouse on the Account name window I just got the beach ball and the Login screen stopped responding.
The problem was that I downloaded : AdobeFlashPlayerInstaller_14_ltrosxd_aaa_aih.dmg
-I went into activity monitor and disabled this flash player and then the client started just fine.
Hope this helps someone else with this problem.
Playing on Macbook Pro 2,3GHz Intel Core I5 16GB 1333MHZ DDR3 SSD
(possible very irrelevant)P.s. Before I disabled the Flash player plugin- I was able to start the client by right clicking EVE, -Show package content -Conents -Resources Opening the client in there gave me a old school login window There I could access the game but it was not working properly, responding like 5% I could not do anything and when I tried Activating another ship I noticed that the client had stopped responding. |
Jane Hemah
Omicron Zeta Unit The Ditanian Alliance
9
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Posted - 2014.07.12 03:28:00 -
[12] - Quote
AmoriA wrote:I had the exact same problem: The weird part was that all week I was able to play just fine but tonight the login screen never loaded the bottom "loading" stick and when i pressed the mouse on the Account name window I just got the beach ball and the Login screen stopped responding.
The problem was that I downloaded : AdobeFlashPlayerInstaller_14_ltrosxd_aaa_aih.dmg
-I went into activity monitor and disabled this flash player and then the client started just fine.
Hope this helps someone else with this problem.
Playing on Macbook Pro 2,3GHz Intel Core I5 16GB 1333MHZ DDR3 SSD
(possible very irrelevant)P.s. Before I disabled the Flash player plugin- I was able to start the client by right clicking EVE, -Show package content -Conents -Resources Opening the client in there gave me a old school login window There I could access the game but it was not working properly, responding like 5% I could not do anything and when I tried Activating another ship I noticed that the client had stopped responding.
Well i tried that and it did not do anything for me. I even removed the thing completely. |
AmoriA
The Collective B O R G
0
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Posted - 2014.07.12 03:41:00 -
[13] - Quote
Try resetting PRAM, restart your computer and when the screen blacks out, hold in alt+cmd+p+r so the computer reboots again, after that close the flash stuff in activity monitor. |
Jane Hemah
Omicron Zeta Unit The Ditanian Alliance
9
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Posted - 2014.07.12 03:43:00 -
[14] - Quote
well the first time after removing the installer i was not fast enough and still got stuck on the authentication screen so had to reboot. But on the second attempt i was fast enough to alt-tab and waited 30 sec and it worked.
So i don't know if the flash thingy was really causing that but... still not good from CCP. |
Jane Hemah
Omicron Zeta Unit The Ditanian Alliance
9
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Posted - 2014.07.12 04:37:00 -
[15] - Quote
On a second note.
Has any one of you got a 3 to 5 sec freeze after jumping through a gate? |
Vamp Hakuli
Dead Of Night
17
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Posted - 2014.07.14 08:06:00 -
[16] - Quote
no, sorry jane IGÇÖm ok there, but now i have a BIG problem, i canGÇÖt login at all, just get to the authentication screen and thats it! sometimes i get a progress bar, sometimes i donGÇÖt. this really needs to be fixed, it was a pita to login twice but now IGÇÖm unable to play, is ccl on the case for this i what? i see the pc users were fixed!! the alt tab method donGÇÖt work for me, neither does using the exe file to bypass the launcher, so has anyone else any ideas? |
Meso Teg
Perkone Caldari State
0
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Posted - 2014.07.14 16:43:00 -
[17] - Quote
Same Issues. crash/stuck on try to log in.
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Vamp Hakuli
Dead Of Night
17
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Posted - 2014.07.15 19:49:00 -
[18] - Quote
OK, this may help others at least I can access the game every 2 or 3 goes. Open launcher,clear cache from the launcher,top right cog icon. Close launcher. Open via the exe file not the launcher, and use windowed mode and lower graphic settings, then log on. May not work first time,check then the launcher has saved your username, if not use launcher till it has,then only use the exe file to start eve, don't work all the time, but a lot more often for me....good luck :) |
Darwin Starling
Implacable Industries
0
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Posted - 2014.07.16 02:44:00 -
[19] - Quote
Was getting the freezing on the "authentication" screen, tried updating the Flash player & everything loaded up fine after that. |
Chromartix
Deep Axion Honorable Third Party
0
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Posted - 2014.07.17 00:04:00 -
[20] - Quote
Darwin Starling wrote:Was getting the freezing on the "authentication" screen, tried updating the Flash player & everything loaded up fine after that.
This fixed the many errors I had - such as the launcher opening in the background and not being getting pass authentication. |
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Tetsuo Tsukaya
Doom Generation THE H0NEYBADGER
404
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Posted - 2014.07.17 00:59:00 -
[21] - Quote
Still nothing for me, and no response to my petition from two weeks ago. Set both my accounts not to renew my subscription because I can't even log in. Unbelievable |
Bobby Thellere
Mining Bay inc SpaceMonkey's Alliance
0
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Posted - 2014.07.18 17:11:00 -
[22] - Quote
I am also suffering from the login freezing at the authentication step. I have submitted a petition. |
Domino Vyse
Rusty Spewns
1
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Posted - 2014.07.18 17:57:00 -
[23] - Quote
I just deleted the entire contents of the cache folder, works again now. |
Morihei Akachi
Nishida Corporation
72
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Posted - 2014.07.19 13:01:00 -
[24] - Quote
This afternoon I discovered I had now moved on from the "only finishes authenticating on the second try"-problem to the "launcher freezes with the spinning beach-ball of death" one. Trying to start the game from EVE Online/Contents/Resources/EVE Online gave me the old-style log-in, but that consistently froze up half-way through the authentication process. Flash was/is up-to-date. I had cleared the launcher cache completely. Nothing was responding. I managed to get the launcher working again by re-clearing the cache and then quitting and re-opening it, forcing it to re-validate the client. When this completed, I was able to launch the game, but nowGÇöfour tries so farGÇöthe client steadfastly refuses to authenticate. Tabbing out is possible, but it still freezes in the background, so I'm not sure what that achieves.
It would be cool if there were some indication from our friends in Reykjavik that someone is looking into this. Your spirit is the true shield. |
Domino Vyse
Rusty Spewns
2
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Posted - 2014.07.19 19:03:00 -
[25] - Quote
I didnt suggest deleting all of your settings. Just your cache folder.
I did exactly that and my client is now working perfectly, and my overview is just as it was. |
Morihei Akachi
Nishida Corporation
72
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Posted - 2014.07.19 19:46:00 -
[26] - Quote
Yeah, I put the settings back after I realized I'd solved (at least my version of) the problem. So you're right: just the cache folder will do it. Your spirit is the true shield. |
Audrey Alistar
Die..Brut Brothers of Tangra
0
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Posted - 2014.07.21 18:17:00 -
[27] - Quote
I-¦m having the same issue for almost a week now!
starting launcher, logging in and get freeze on authentication screen. Cleared cache, deinstalled, repaired client, rebooted OVER AND OVER AGAIN, filed ticked, filed bug report. still NOTHING. no response from CCP to their paying customers and no solution for the issue.
i-¦m trying to login for 2h straight. freezes i manually close the client and try it again. its a trial and error game after 20 times it works.
what the hell is going on CCP? im really loosing it over here... you attract mac users to pay for a subscription and can't deliver what you offer??? really?
go do your job and at least respond! im expecting CCP to statement this issue and show some initiative our you-¦ll loose committed and paying customers.
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Jane Hemah
Omicron Zeta Unit The Ditanian Alliance
10
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Posted - 2014.07.21 20:31:00 -
[28] - Quote
I am affraid to say that after 1 or 2 weeks of the game running very well i just got the issue back again . I have no idea what could be causing this. My petition was answered but only to tell to fill up a bug report. And obviously no response from those guys. And the petition GM gave me my time back tho. Will try to update my flash. |
Jane Hemah
Omicron Zeta Unit The Ditanian Alliance
10
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Posted - 2014.07.21 20:38:00 -
[29] - Quote
Tetsuo Tsukaya wrote:Still nothing for me, and no response to my petition from two weeks ago. Set both my accounts not to renew my subscription because I can't even log in. Unbelievable
Send a message back like: Hello any body there? :) might work. |
Jane Hemah
Omicron Zeta Unit The Ditanian Alliance
10
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Posted - 2014.07.21 21:41:00 -
[30] - Quote
Hey guys i have started an other ticket with the new issues i have and i link them this post so we might have some feedback soon enough. I will keep you posted. |
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