Pages: [1] 2 3 :: one page |
|
Author |
Thread Statistics | Show CCP posts - 19 post(s) |
Ejit
STD contractors
42
|
Posted - 2012.01.24 12:39:00 -
[1] - Quote
Hi.
Before DT I was happily logged in. I've just applied the patch and now I'm getting a massive list of errors and can't start the client. Using Win7.
Verification Failure.jpg
It's telling me to run the repair tool. Ironically! that's returning errors as well and won't run either? |
Republic Citizen
Republic Military School Minmatar Republic
0
|
Posted - 2012.01.24 12:59:00 -
[2] - Quote
Same here. And here
It becomes a common problem. |
Mance Stormraider
Hedion University Amarr Empire
0
|
Posted - 2012.01.24 13:06:00 -
[3] - Quote
Same here. |
|
CCP Sputnik
C C P C C P Alliance
22
|
Posted - 2012.01.24 13:27:00 -
[4] - Quote
Have you tried running the repair tool already? CCP Sputnik | Software Engineer |
|
Republic Citizen
Republic Military School Minmatar Republic
0
|
Posted - 2012.01.24 13:29:00 -
[5] - Quote
CCP Sputnik wrote:Have you tried running the repair tool already?
Sure thing. And it spits an error too. |
|
CCP Sputnik
C C P C C P Alliance
22
|
Posted - 2012.01.24 13:34:00 -
[6] - Quote
Republic Citizen wrote:CCP Sputnik wrote:Have you tried running the repair tool already? Sure thing. And it spits an error too.
The Repair Tool spits an error or the EVE Online?
The more details you post the better I can help you:
- OS version?
- Which virus scanner are you running?
- Any logs you can get your hands on?
CCP Sputnik | Software Engineer |
|
Ejit
STD contractors
42
|
Posted - 2012.01.24 13:38:00 -
[7] - Quote
Repair tool just pops up with "a new version is available" then doesn't do anything, and just says errors occurred. |
|
CCP Sputnik
C C P C C P Alliance
22
|
Posted - 2012.01.24 13:50:00 -
[8] - Quote
Ejit wrote:Repair tool just pops up with "a new version is available" then doesn't do anything, and just says errors occurred.
We had an issue in an older version not granting Administrator access correctly, can you try running the repair tool as Administrator? CCP Sputnik | Software Engineer |
|
Republic Citizen
Republic Military School Minmatar Republic
0
|
Posted - 2012.01.24 13:55:00 -
[9] - Quote
CCP Sputnik wrote:Ejit wrote:Repair tool just pops up with "a new version is available" then doesn't do anything, and just says errors occurred. We had an issue in an older version not granting Administrator access correctly, can you try running the repair tool as Administrator?
Sure, i'm running repair tool under WinXP and with an administrator rights. It drops an error message at step 7 (last one). |
Republic Citizen
Republic Military School Minmatar Republic
0
|
Posted - 2012.01.24 14:00:00 -
[10] - Quote
Windows XP, SP2 Avira AntiVir Personal PC Tools Firewall Plus
(logged as an administrator)
Last log lines:
(4/7) Calculating patch: 100.0%, 01m32s resui01.stuff, missing 13 out of 413 blocks (5/7) Loading cache: Initializing ... (5/7) Loading cache: 100.0%, 00m00s (6/7) Downloading patch: Initializing ... (6/7) Downloading patch: 100.0%, 54.71 MB/54.71 MB, 346.41 KB/s, 02m18s (7/7) Applying patch: Initializing ... Restoring: bin\ExeFile.exe Deleting downloaded temporary data Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 83, in _TaskRun File "repairTool\repairUI.pyc", line 97, in Start File "repairTool\repairLogic.pyc", line 184, in Repair File "repairTool\repairLogic.pyc", line 333, in Restore File "zsync\zsync.pyc", line 390, in RestoreFolder File "zsync\zsync.pyc", line 443, in ReconstructFiles File "zsync\zsync.pyc", line 477, in ReconstructFile WindowsError: [Error 5] : 'D:\\Games\\EVE\\bin\\ExeFile.exe' |
|
|
CCP Sputnik
C C P C C P Alliance
22
|
Posted - 2012.01.24 14:04:00 -
[11] - Quote
Republic Citizen wrote:WindowsError: [Error 5] : 'D:\\Games\\EVE\\bin\\ExeFile.exe'
Can you make sure that there is no ExeFile.exe running on your computer?
CCP Sputnik | Software Engineer |
|
Republic Citizen
Republic Military School Minmatar Republic
0
|
Posted - 2012.01.24 14:08:00 -
[12] - Quote
CCP Sputnik wrote:Republic Citizen wrote:WindowsError: [Error 5] : 'D:\\Games\\EVE\\bin\\ExeFile.exe' Can you make sure that there is no ExeFile.exe running on your computer?
i'm pretty sure it isn't just because i can't run it and i tried repair tool because of exefile error message. |
|
CCP Sputnik
C C P C C P Alliance
22
|
Posted - 2012.01.24 14:09:00 -
[13] - Quote
Republic Citizen wrote:i'm pretty sure it isn't just because i can't run it and i tried repair tool because of exefile error message.
It might have not shutdown properly after you got the error message. CCP Sputnik | Software Engineer |
|
Humphreys Stig
State War Academy Caldari State
3
|
Posted - 2012.01.24 14:11:00 -
[14] - Quote
I also had that problem (closing the .exe file)
Opened task manager and closed the file. Then ran Repair tool and the client started.
Now if only CCP would get the server back up running again. |
Republic Citizen
Republic Military School Minmatar Republic
0
|
Posted - 2012.01.24 14:12:00 -
[15] - Quote
CCP Sputnik wrote:It might have not shutdown properly after you got the error message.
Yeah, i updated my previous message. Now i'm trying to run repair utility again. Wait a moment, pls... |
Err0r404
Pipeliner Inc. A Number One
0
|
Posted - 2012.01.24 14:13:00 -
[16] - Quote
Humphreys Stig wrote:I also had that problem (closing the .exe file)
Opened task manager and closed the file. Then ran Repair tool and the client started.
Now if only CCP would get the server back up running again.
Confirming the same stuff happened to me. |
Republic Citizen
Republic Military School Minmatar Republic
0
|
Posted - 2012.01.24 14:17:00 -
[17] - Quote
Yep. It works. I closed ExeFile process in Windows Task Manager and after this repair tool runs smooth.
EVE client is available now. Thanks. |
Humphreys Stig
State War Academy Caldari State
3
|
Posted - 2012.01.24 14:29:00 -
[18] - Quote
No probs m8.
Server is back up and running and i'm now getting all frustrated with the new Neocom...
Not a good start to the day really for CCP. |
Jodi Gaston
GoonWaffe Goonswarm Federation
0
|
Posted - 2012.01.24 14:57:00 -
[19] - Quote
I have the same error as above but when I run the repair exe I get this error message :
(1/7) Downloading index: Initializing ... (1/7) Downloading index: 100.0%, 566.76 KB/566.76 KB, 100.45 KB/s, 00m01s (2/7) Hashing files: Initializing ... (2/7) Hashing files: 100.0%, 00m00s (3/7) Downloading recipes: Initializing ... (3/7) Downloading recipes: 100.0%, 653.65 KB/653.65 KB, 130.04 KB/s, 00m01s (4/7) Calculating patch: Initializing ... res.stuff, missing 550 out of 550 blocks Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 83, in _TaskRun File "repairTool\repairUI.pyc", line 97, in Start File "repairTool\repairLogic.pyc", line 184, in Repair File "repairTool\repairLogic.pyc", line 333, in Restore File "zsync\zsync.pyc", line 376, in RestoreFolder File "zsync\zsync.pyc", line 557, in GetFileRestorers File "zsync\fileSync.pyc", line 121, in IsComplete File "zsync\fileSync.pyc", line 104, in GetFoundRanges File "zsync\fileSync.pyc", line 148, in _UpdateRanges File "zsync\fileSync.pyc", line 220, in _UpdateCurrentData File "zsync\fileSync.pyc", line 229, in _ReadChunk OverflowError: Python int too large to convert to C long Total Runtime: 0h00m08s |
|
CCP Sputnik
C C P C C P Alliance
22
|
Posted - 2012.01.24 15:03:00 -
[20] - Quote
IF YOU RUN INTO A VERIFICATION ERROR AFTER INSTALLING THE LATEST EVE ONLINE PATCH PLEASE FOLLOW THESE STEPS:
- Open Windows Task Manager and check if there is still an ExeFile.exe Process running, end the process if that is the case.
- Run the repair.exe located in the EVE Online installation (if you run into problems try to run it again as Administrator).
PS. Thank you very much everybody for hanging in. CCP Sputnik | Software Engineer |
|
|
|
CCP Sputnik
C C P C C P Alliance
22
|
Posted - 2012.01.24 15:06:00 -
[21] - Quote
Jodi Gaston wrote:I have the same error as above but when I run the repair exe I get this error message :
(1/7) Downloading index: Initializing ... (1/7) Downloading index: 100.0%, 566.76 KB/566.76 KB, 100.45 KB/s, 00m01s (2/7) Hashing files: Initializing ... (2/7) Hashing files: 100.0%, 00m00s (3/7) Downloading recipes: Initializing ... (3/7) Downloading recipes: 100.0%, 653.65 KB/653.65 KB, 130.04 KB/s, 00m01s (4/7) Calculating patch: Initializing ... res.stuff, missing 550 out of 550 blocks Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 83, in _TaskRun File "repairTool\repairUI.pyc", line 97, in Start File "repairTool\repairLogic.pyc", line 184, in Repair File "repairTool\repairLogic.pyc", line 333, in Restore File "zsync\zsync.pyc", line 376, in RestoreFolder File "zsync\zsync.pyc", line 557, in GetFileRestorers File "zsync\fileSync.pyc", line 121, in IsComplete File "zsync\fileSync.pyc", line 104, in GetFoundRanges File "zsync\fileSync.pyc", line 148, in _UpdateRanges File "zsync\fileSync.pyc", line 220, in _UpdateCurrentData File "zsync\fileSync.pyc", line 229, in _ReadChunk OverflowError: Python int too large to convert to C long Total Runtime: 0h00m08s
Could you post a few more details?
- OS version?
- Have you tried running the repair tool as administrator?
- Which version of the repair tool are you using (see lower left corner in the Repair Tool window)?
- Did you have issues using the repair tool before?
- Which Anti-Virus are you using and are you running a local Firewall?
CCP Sputnik | Software Engineer |
|
Jodi Gaston
GoonWaffe Goonswarm Federation
0
|
Posted - 2012.01.24 15:08:00 -
[22] - Quote
CCP Sputnik wrote:IF YOU RUN INTO A VERIFICATION ERROR AFTER INSTALLING THE LATEST EVE ONLINE PATCH PLEASE FOLLOW THESE STEPS:
- Open Windows Task Manager and check if there is still an ExeFile.exe Process running, end the process if that is the case.
- Run the repair.exe located in the EVE Online installation (if you run into problems try to run it again as Administrator).
PS. Thank you very much everybody for hanging in.
yep, no problem there, turned off exefile.exe, its not running I've ran the repair as admin and as not as admin and exactly the same problem happens. I could send the log file? |
Freifein
Sebiestor Tribe Minmatar Republic
0
|
Posted - 2012.01.24 15:09:00 -
[23] - Quote
CCP Sputnik wrote:IF YOU RUN INTO A VERIFICATION ERROR AFTER INSTALLING THE LATEST EVE ONLINE PATCH PLEASE FOLLOW THESE STEPS:
- Open Windows Task Manager and check if there is still an ExeFile.exe Process running, end the process if that is the case.
- Run the repair.exe located in the EVE Online installation (if you run into problems try to run it again as Administrator).
PS. Thank you very much everybody for hanging in.
I have the same issue. I have run the repair as administrator (no exe running) and it says that it is fine and complete
(1/7) Downloading index: Initializing ... (1/7) Downloading index: 100.0%, 566.76 KB/566.76 KB, 107.86 KB/s, 00m01s (2/7) Hashing files: Initializing ... (2/7) Hashing files: 100.0%, 00m00s Complete Total Runtime: 0h00m02s
I can only start the game from safe mode |
Jodi Gaston
GoonWaffe Goonswarm Federation
0
|
Posted - 2012.01.24 15:10:00 -
[24] - Quote
CCP Sputnik wrote:Jodi Gaston wrote:I have the same error as above but when I run the repair exe I get this error message :
(1/7) Downloading index: Initializing ... (1/7) Downloading index: 100.0%, 566.76 KB/566.76 KB, 100.45 KB/s, 00m01s (2/7) Hashing files: Initializing ... (2/7) Hashing files: 100.0%, 00m00s (3/7) Downloading recipes: Initializing ... (3/7) Downloading recipes: 100.0%, 653.65 KB/653.65 KB, 130.04 KB/s, 00m01s (4/7) Calculating patch: Initializing ... res.stuff, missing 550 out of 550 blocks Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 83, in _TaskRun File "repairTool\repairUI.pyc", line 97, in Start File "repairTool\repairLogic.pyc", line 184, in Repair File "repairTool\repairLogic.pyc", line 333, in Restore File "zsync\zsync.pyc", line 376, in RestoreFolder File "zsync\zsync.pyc", line 557, in GetFileRestorers File "zsync\fileSync.pyc", line 121, in IsComplete File "zsync\fileSync.pyc", line 104, in GetFoundRanges File "zsync\fileSync.pyc", line 148, in _UpdateRanges File "zsync\fileSync.pyc", line 220, in _UpdateCurrentData File "zsync\fileSync.pyc", line 229, in _ReadChunk OverflowError: Python int too large to convert to C long Total Runtime: 0h00m08s Could you post a few more details?
- OS version?
- Have you tried running the repair tool as administrator?
- Which version of the repair tool are you using (see lower left corner in the Repair Tool window)?
- Did you have issues using the repair tool before?
- Which Anti-Virus are you using and are you running a local Firewall?
Windows 7 64bit Yes. 3.39 Never used the repair tool before disabled nod32 to try to get it to work. (as in its totally off, and no firewall) |
|
CCP Sputnik
C C P C C P Alliance
22
|
Posted - 2012.01.24 15:20:00 -
[25] - Quote
Freifein wrote:I have the same issue. I have run the repair as administrator (no exe running) and it says that it is fine and complete
(1/7) Downloading index: Initializing ... (1/7) Downloading index: 100.0%, 566.76 KB/566.76 KB, 107.86 KB/s, 00m01s (2/7) Hashing files: Initializing ... (2/7) Hashing files: 100.0%, 00m00s Complete Total Runtime: 0h00m02s
I can only start the game from safe mode
This sounds like and issue with your graphics settings or DirectX dlls, can you try to run bin\DirectX\DXSETUP.exe (located within your EVE Online installation) and if this isn't working try cleaning your cache? CCP Sputnik | Software Engineer |
|
|
CCP Sputnik
C C P C C P Alliance
23
|
Posted - 2012.01.24 15:31:00 -
[26] - Quote
Jodi Gaston wrote:Windows 7 64bit Yes. 3.39 Never used the repair tool before disabled nod32 to try to get it to work. (as in its totally off, and no firewall)
Thanks for the info.
Looking into this, might be one of the edge servers having bad data, should have more info within the next 30 minutes.
CCP Sputnik | Software Engineer |
|
Ejit
STD contractors
42
|
Posted - 2012.01.24 15:43:00 -
[27] - Quote
Solved my problems.
After much faffing about I gave in and just downloaded a fresh full client. Thank god I've got a decent connection! I'm back in now, and wondering what on earth is the point of the extra new lo slot on my Wolf is for as nothing will fit without CPU issues
Well, least I can log in .. |
|
CCP Sputnik
C C P C C P Alliance
23
|
Posted - 2012.01.24 15:44:00 -
[28] - Quote
OK we ran a purge of the Repair Tool Data file on all Edge servers, you should be able to use the repair tool now.
If you still have trouble could you please let me know from which country/region you are connecting and if possible your ISP so we can start an investigation with our CDN into this matter. CCP Sputnik | Software Engineer |
|
Jodi Gaston
GoonWaffe Goonswarm Federation
0
|
Posted - 2012.01.24 15:57:00 -
[29] - Quote
Still getting the repair tool error.
I'm connecting from Scotland and Brittish Telecom (BT) is my ISP. |
Ejit
STD contractors
42
|
Posted - 2012.01.24 16:02:00 -
[30] - Quote
Jodi Gaston wrote:Still getting the repair tool error.
I'm connecting from Scotland and Brittish Telecom (BT) is my ISP.
I'd just bite the bullet and grab a fresh client instead. Shouldn't take long, especially if your on a BT Infinity connection. Delete the old folders and install a fresh copy. Worked for me. |
|
|
|
|
Pages: [1] 2 3 :: one page |
First page | Previous page | Next page | Last page |