| Pages: [1] :: one page |
| Author |
Thread Statistics | Show CCP posts - 0 post(s) |
Jenni Exxon
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Posted - 2004.08.08 20:32:00 -
[1]
I took a break from EVE a few weeks ago to start working and
getting "into it" again. When i came back and wanted to play
i noticed that CCP had changed their billing system with resulted
in alot of account needed to be "updated" with creditcard-info
so i tried to logon the Account management and send the
update.
But when i tried to update my creditcard info i just got an
error message, so i checked the post on this forum and tried
everything possible - without any luck.
After over 2 weeks of PAYING BUT NOT PLAYING These
following things is what i have done trying to get it fixed.
Question : Does my Creditcard Work  .
Answer : Yes ( Expires 2005-03 )
Question : Do i have money on my Creditcard .
Answer : Yes .
Question : Have i checked all digits .
Answer : Yes , No spelling error 
Question : Have i sent petition about it .
Answer : Yes, several times about same account .
Question : Have i recived ANY petition-answer .
Answer : NO  .
Qusetion : Have i sent mail to Customer Support .
Answer : Yes. several times about same account .
Question : Have i recived ANY mail-answer .
Answer : Yes, Redirected me to Ingame Q/A.
Question : Did i check with Ingame Q/A .
Answer : Yes.
Question : Did i get any help/answer .
Answer : NO .
Question : Have i payed CCP for THIS month .
Answer : Yes  .
Question : Have i resived any sign of help .
Answer : NO .
ExtrÚmely unsatasfied Customer .
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Jenni Exxon
|
Posted - 2004.08.08 20:32:00 -
[2]
I took a break from EVE a few weeks ago to start working and
getting "into it" again. When i came back and wanted to play
i noticed that CCP had changed their billing system with resulted
in alot of account needed to be "updated" with creditcard-info
so i tried to logon the Account management and send the
update.
But when i tried to update my creditcard info i just got an
error message, so i checked the post on this forum and tried
everything possible - without any luck.
After over 2 weeks of PAYING BUT NOT PLAYING These
following things is what i have done trying to get it fixed.
Question : Does my Creditcard Work .
Answer : Yes ( Expires 2005-03 )
Question : Do i have money on my Creditcard .
Answer : Yes .
Question : Have i checked all digits .
Answer : Yes , No spelling error
Question : Have i sent petition about it .
Answer : Yes, several times about same account .
Question : Have i recived ANY petition-answer .
Answer : NO .
Qusetion : Have i sent mail to Customer Support .
Answer : Yes. several times about same account .
Question : Have i recived ANY mail-answer .
Answer : Yes, Redirected me to Ingame Q/A.
Question : Did i check with Ingame Q/A .
Answer : Yes.
Question : Did i get any help/answer .
Answer : NO .
Question : Have i payed CCP for THIS month .
Answer : Yes .
Question : Have i resived any sign of help .
Answer : NO .
ExtrÚmely unsatasfied Customer .
|
Scorpyn
|
Posted - 2004.08.09 10:25:00 -
[3]
When you contact CCP, you will get an e-mail that says "check here if you can find the solution, if not reply to this mail" (or similar). So you'll have to reply to the mail...
|
Scorpyn
|
Posted - 2004.08.09 10:25:00 -
[4]
When you contact CCP, you will get an e-mail that says "check here if you can find the solution, if not reply to this mail" (or similar). So you'll have to reply to the mail...
|
MEEnter
|
Posted - 2004.08.09 12:29:00 -
[5]
i dont get that in my emails
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MEEnter
|
Posted - 2004.08.09 12:29:00 -
[6]
i dont get that in my emails
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