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grrrr, plz help

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Arianna ar'zona	Posted - 2009.03.04 15:31:00 - [1] I reformatted my system last night and I reinstalled everything normal like I do every month. but this time when I start EVE the splash comes up... and it normally goes black a few seconds before the log in screen comes up but now it seems to shut my monitor down. (the monitor light blinks yellow/orange) Sound remains, EVE music and i can hear chat windows from programs but no visual... Ive reinstalled EVE 4-5 times and no change... any idea? and yes my drivers are all the same as pre-format
Tokas III Minmatar Onorata Industries	Posted - 2009.03.04 16:49:00 - [2] Did you update directX?
Taraw Amarr Dark Rising Shadow Executive Outcomes	Posted - 2009.03.04 17:11:00 - [3] Try pressing Alt + Return to get into window mode. Then check the graphics resolution.
Arianna ar'zona	Posted - 2009.03.04 18:25:00 - [4] Yes, directx 9.0 currently. I cant even open eve to see resolution or adjust graphic settings.
Arianna ar'zona	Posted - 2009.03.04 18:28:00 - [5] once i start eve the splash comes up and then is goes black just like normal before the login screen comes up... but then my monitor goes into a a sleep mode... but at the same time I cant put my computer into sleep mode and i cant alt-tab or ctrl-alt-delete... nothing fixes it but a restart by clicking the button on my tower... seriously a drag.
Arianna ar'zona	Posted - 2009.03.06 05:04:00 - [6] Edited by: Arianna ar''zona on 06/03/2009 05:05:19 video of the issue lol helpzorz PS all my other games work perfect... just EVE is messed now.
annoing	Posted - 2009.03.06 09:29:00 - [7] First of all, im sorry you have this problem. It would help my investigations more if I knew your systems specs: Chip, OS etc. If you have an intel chip, in the bios is Speedstep enabled? (for AMD its cool'n'quiet) Have you checked your error logs to see if anything is written there? (start, control panel, administritive tools, event viewer). Have you tried starting Eve AFTER starting logserver.exe in your Eve folder? Why do you start Eve directly from your CCP folder? Im scouring the internet tech forums for you right now in an attempt to find a answer
Uozi Gallente SUBX Missions Inc.	Posted - 2009.03.06 14:37:00 - [8] have you tried turning the monitor off, then on again?
RaTTuS BIG Libertas Fidelitas	Posted - 2009.03.06 14:51:00 - [9] in windows set the refresh rate to 60hz for all the video modes that windows thinks your machine can handle, -- BIG Lottery, BIG Deal, InEve
Arianna ar'zona	Posted - 2009.03.06 15:35:00 - [10] Originally by: RaTTuS in windows set the refresh rate to 60hz for all the video modes that windows thinks your machine can handle, How do I do this?
Arianna ar'zona	Posted - 2009.03.06 15:38:00 - [11] I ran DXdiag and all the directx stuff was all successful.. heres the specs. (not the best but I've played EVE on it since 2004 :P) ------------------ System Information ------------------ Time of this report: 3/4/2009, 10:41:25 Machine name: ****-88E9C71E8D Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236) Language: English (Regional Setting: English) System Manufacturer: MICRO-STAR INC. System Model: MS-6788 BIOS: Version 1.00 Processor: Intel(R) Celeron(R) CPU 2.40GHz Memory: 1024MB RAM Page File: 146MB used, 2315MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode ------------ DxDiag Notes ------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.
Kiay Stryx Gallente Phoenix Mandate	Posted - 2009.03.06 16:22:00 - [12] Open prefs.ini C:\Users\USERNAME\AppData\Local\CCP\EVE\c_program_files_(x86)_ccp_eve_tranquility\settings\ Add... desktopHeight=YourDesktopHeight desktopWidth=YourDesktopWidth Does that help? It really does seem like Eve is setting either your resolution or refresh rate to something that is incompatible, so it changes the mode of your monitor. ~Stryx
annoing	Posted - 2009.03.06 17:47:00 - [13] I have to concur with all the monitor ideas. The only similer cases that fit your scenario are all monitor cases with an incompatable mode. Open your ccp prefs.ini file and change resolution in there if you can. If you have a nVidia card: right click desktop, settings, advanced, nVidia, refresh rate over-rides, over-ride refresh rate to 60 for all values (that is, for all usual game screen sizes - 1280x768 etc etc). This SHOULD be the solution to your particular problem. No-one I know thinks its the games fault or a pc fault. All of my techie friends thinks its a monitor incompatibily mode problem. But seriously, I hope it works. Good luck
Taraw Amarr Dark Rising Shadow Executive Outcomes	Posted - 2009.03.07 00:03:00 - [14] If you can't tab out to desktop then probably the graphics driver crashed. Are you sure it's the same version as before? Try reinstalling it, or try a different version.
Arianna ar'zona	Posted - 2009.03.07 00:45:00 - [15] Edited by: Arianna ar''zona on 07/03/2009 00:47:40 Ok, well... I searched for the prefs.ini and could not find it... i ran a search in the EVE folder and it came up nith nothing. I ran a search for file prefs.ini on C drive and nothing... :O As for my resolution 1024x768... On a 19 inch monitor. Oh and I set the monitor to 60hrz and nothing has changed.. I'm thinking I'm gonna reinstall EVERYTHING just cause ><
Kiay Stryx Gallente Phoenix Mandate	Posted - 2009.03.07 11:39:00 - [16] Edited by: Kiay Stryx on 07/03/2009 11:44:29 Originally by: Arianna ar'zona Edited by: Arianna ar''zona on 07/03/2009 00:47:40 Ok, well... I searched for the prefs.ini and could not find it... i ran a search in the EVE folder and it came up nith nothing. I ran a search for file prefs.ini on C drive and nothing... :O I gave you the location of the folder. AppData is a hidden folder under your username in the Users folder. Did you see my post? Edit Also, if it was a driver crash I believe he should have a yellow triangle with an ! in the system tray when the driver is reinitialised. Don't think I saw one in the video. ~Stryx
Okane Kudasai	Posted - 2009.03.07 13:13:00 - [17] You re-install EVERY month How about having a dual drive setup - c: for OS/graphic drivers, d: for EVERYTHING else. Check your power capabilities and get a fast c: drive - 10k Raptor (70GB) for example. Install your OS and other graphic drivers on it then install Eve and all other programs on D: You will not regret it and you will never have to re-install every month .....

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