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Akita T
Caldari Navy Volunteer Task Force
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Posted - 2009.04.01 12:12:00 -
[31]
Originally by: Rakshasa Taisab You really think they don't get all your previous petitions up on screen when they decide to process it?
The "sample" conversation I gave (obviously, the general idea of it, not exact details) has happened at least THREE times only in the past year in a place where I have been able to read it. And I don't interact with all that many people, I'd say 200 tops, if even that much, after also considering people I barely know. Out of maybe 200k in a similar situation.
I have NO IDEA how GMs handle petitions, how "customers" are flagged (if at all) internally as "problem accounts" or whatnot, all I know is that everybody THINKS it's a good idea to petition just for the heck of it because, hey, no harm if it doesn't work, and if you try it enough it might work.
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brakespear
Minmatar Minerva Co.
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Posted - 2009.04.01 12:17:00 -
[32]
Originally by: Akita T
Originally by: Crimsona Endarius I'm just having hard time understanding how exactly this buggs the hell out of you without it affecting you directly if the longer waiting times aren't the troubling issue. Point is, I don't mind people submitting needless "just in case" petitions as it doesn't really affect me, and I'm not that empathic person to feel for the GMs.
You never worked in tech support or customer relations, I take it
I've worked in tech support and would feel it was very unprofessional to start formally punishing people for asking stupid questions - although as mentioned a couple of times already, I might feel inclined to let future questions wait in the queue a little while longer than others :) |
Obidom Jax
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Posted - 2009.04.01 12:33:00 -
[33]
Onyl Petition I made ws regarding my box purchase
the box clearly stated 'limieted edition ship' but it wasnt until I got ingaem I found that this isnt the case and is only for newly created accounts not adding teh GTC to a current (was inactive at the time) toon
Sadly i found out from the petition that I couldnt get the ship (mis-advertising/mis-selling?
I just built a bridge and got over it |
Morberi
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Posted - 2009.04.01 12:34:00 -
[34]
Edited by: Morberi on 01/04/2009 12:34:21 What happens when someone who has been banned from petitioning gets a legitimate reason to petition? Even if they don't have a legitimate reason suddenly they start complaining to everyone that will listen, likely out of game, that CCP doesn't care about the players and if they see too many bugs or use up too much in support resources. The hordes will start giving Eve Online and CCP an even worse reputation than it already has and nobody needs that.
Besides there should be enough GM's to deal with petitions like this so they don't bog down the whole system, if the player base suddenly started using the petition system less you can be dam sure the GM staff would be cut down to accommodate the decrease in demand. |
The Tzar
Malicious Intentions The Church.
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Posted - 2009.04.01 12:40:00 -
[35]
Originally by: Miilla Cry baby, Stop clinging to CCP's skirt and sucking their nipple and play the game.
What? Akita does play..., I think his annoyance stems from all the bloody freebie, no-risk BS that has been introduced in order to appeal the mass-market WOW type player.
EVE is advertised as harsh but just doesn't seem to be so anymore...
It is the people making these crybaby petitions that are the ones clinging to CCP skirt not the guy who is asking for less CCP support to nubish mistake makers. |
5pinDizzy
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Posted - 2009.04.01 13:17:00 -
[36]
Yeah Akita, let's ban players and get very unhappy people losing all their work and let CCP lose more money when it's perfectly easy to disable them from making petitions after a 1st warning.
You been spending too much time around the GM's or something?
Make people scared to even make a petition why don't you incase it's judged badly. Although personally I never petition anymore because because it's a waste of time.
Stuck isn't needed anymore, reimbursement never gets any joy, you don't bug report through petitions, by the time you got an answer for a mission problem that mission is long finished, petitioning isk spammers is like fighting the ocean tide.
What exactly do people people petition for these days anyway that's actually important?
All I can think of is reporting other players for bad conduct/rule breaking.
if you disagree with me then you should probably post a response and stop reading my signature. |
Renarla
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Posted - 2009.04.01 13:27:00 -
[37]
They have a handful of GMs copy-pasting "Its fine learn2play" responses to filter out the junk, and the only way to actually get help is to request for a escalation. I lost my Helios the other week while cloaked to a Sleeper that didn't have me targeted from 100km away, first GM replied with "Intended game feature", I requested an escalation and a week later I had my Helios back. BECAUSE OF FALCON! |
Gnulpie
Minmatar Miner Tech
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Posted - 2009.04.01 13:35:00 -
[38]
Originally by: Akita T Somebody called you an idiot in local and you petition him for harrasment ?
Oh yeah, sure. And where will you draw the line? For some people some words mean a serious insult, others will laugh. Consequently your suggestions means that all insults and harassment will be allowed sooner or later ... because it is only words and some internet spaceship game anyway ... nothing to get upset about, right?
Originally by: Akita T
Lost a ship in a L4 highsec mission because your ISP connection dropped for a couple of seconds but you petition anyway and claim it was lag ?
As long as the game kicks you off randomly, granting a petition to get back your ship is the least ccp can do in such cases.
Oh, and troll posts like the op just did should also be result in bans
On the other hand it is just to funny to see how someone can get all upset about some internet spaceship game.
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Matrix Skye
Caldari
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Posted - 2009.04.01 14:05:00 -
[39]
Edited by: Matrix Skye on 01/04/2009 14:10:03
Originally by: Akita T Lost your ship to a highsec gank and you petition to ban the ganker and get your ship/cargo reimbursed ? Got a courier contract to a 0.0 player outpost but you're still in a NPC corp and can't dock there, but petition to get the collateral back ? Somebody called you an idiot in local and you petition him for harrasment ? Lost a ship in a L4 highsec mission because your ISP connection dropped for a couple of seconds but you petition anyway and claim it was lag ? Stupidly enter too many zeroes on a buy order or too few on sell orders and petition to get everything back ? Node lagged in fleet PVP and you lost your ship before grid loaded, and petition it anyway because "hey, reading the reimbursement policy is for suckers" ?
YOU SHOULD GET A TEMPORARY BAN FOR ANY OF THAT. Or at least a warning, and a temp ban only after a couple of warnings.
[/vent off]
This sounds like another "itz teh karebearz fault!!1 BAN DEM NOW!!1!"
They don't affect you personally, but somehow still manage to annoy you. You're so good at this you could prolly blame the world slump economy on teh ebil karebearz.
2/10 for trying to win hearts for your hate-teh-bearz cause, because you know, pirates are generally more educated, nicer, more mature, have phd degrees, have won Nobel prices, yadda yadda yadda. They would never abuse the system.
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Xaen
Caldari Sniggerdly Pandemic Legion
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Posted - 2009.04.01 17:28:00 -
[40]
Originally by: Akita T And that's why I pick on CCP for doing crappy things all the time, because I want to get fired.
You're almost as bitter as me.
And strangely, despite that, I was thrown an invitation to apply for a position at CCP (probably because I wouldn't shut up).
So maybe you're really a GM after all? - Support fixing the UI|Suggest Jita fixes|Compact logs |
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Akita T
Caldari Navy Volunteer Task Force
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Posted - 2009.04.01 21:36:00 -
[41]
Originally by: Xaen
Originally by: Akita T And that's why I pick on CCP for doing crappy things all the time, because I want to get fired.
You're almost as bitter as me.
Nah, I have at least one more year (or 5+ major ignored warnings/proposals, whichever comes first) to go before I get that angry
_ Create a character || Fit a ship || Get some ISK |
Nooma Lar
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Posted - 2009.04.02 07:11:00 -
[42]
Simple solution is to have a window pop up when you want to make a petition with a list of things that you can not petition.
Alot of you think that everyone that plays eve has been playing for years, thus eats, drinks and ****s eve. Not so. I'm a major noob and am still learning many things. The courier contract scams for one. I didn't petition when I got hit, but no where in game play does it say that such a scam was possible.
Anyway, whether you are a GM or not, you have to understand that many people are new to the eve experience. If it bothers you then you need to take a break from eve.
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Blane Xero
Amarr The Firestorm Cartel
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Posted - 2009.04.02 08:36:00 -
[43]
Originally by: Akita T Lost your ship to a highsec gank and you petition to ban the ganker and get your ship/cargo reimbursed ? Got a courier contract to a 0.0 player outpost but you're still in a NPC corp and can't dock there, but petition to get the collateral back ? Somebody called you an idiot in local and you petition him for harrasment ? Lost a ship in a L4 highsec mission because your ISP connection dropped for a couple of seconds but you petition anyway and claim it was lag ? Stupidly enter too many zeroes on a buy order or too few on sell orders and petition to get everything back ? Node lagged in fleet PVP and you lost your ship before grid loaded, and petition it anyway because "hey, reading the reimbursement policy is for suckers" ?
YOU SHOULD GET A TEMPORARY BAN FOR ANY OF THAT. Or at least a warning, and a temp ban only after a couple of warnings.
[/vent off]
Much simpler; Put all petitions through a filter. Use of words "plz" "thx" "pirate scum" "ganker" "hax" get the petition euto-denied and stops the user being able to petition for 3 days... ______________________________________________ Haruhiist since December 2008
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Akita T
Caldari Navy Volunteer Task Force
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Posted - 2009.04.02 09:07:00 -
[44]
Originally by: Nooma Lar Anyway, whether you are a GM or not, you have to understand that many people are new to the eve experience. If it bothers you then you need to take a break from eve.
Ignorance in petitioning bothers me far less than repeated repetitioning in spite of knowing you shouldn't hoping for a favourable GM. Repeated "maybe I'll get lucky" petitioning bothers me far less than people who ENCOURAGE everybody to petition everything "just in case".
_ Create a character || Fit a ship || Get some ISK |
Nooma Lar
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Posted - 2009.04.02 09:47:00 -
[45]
Edited by: Nooma Lar on 02/04/2009 09:47:47
Originally by: Akita T
Originally by: Nooma Lar Anyway, whether you are a GM or not, you have to understand that many people are new to the eve experience. If it bothers you then you need to take a break from eve.
Ignorance in petitioning bothers me far less than repeated repetitioning in spite of knowing you shouldn't hoping for a favourable GM. Repeated "maybe I'll get lucky" petitioning bothers me far less than people who ENCOURAGE everybody to petition everything "just in case".
In that case, a list window with the do's and donts of petitioning should be part of the game when you hit the petition button, so no one can claim ignorance.
As for the repeat offenders in the hope of getting a different answer already given....yes, some kind of punishment should be in order.
If a member petitions something that is not allowed, then hit them where it hurts...the isk wallet.
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5pinDizzy
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Posted - 2009.04.02 10:49:00 -
[46]
Someone should make a petition asking the GM's if they thing frivilous petitions should be a bannable offence.
if you disagree with me then you should probably post a response and stop reading my signature. |
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