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On3St4B
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Posted - 2009.06.13 09:30:00 -
[1]
http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1096318
"CCP Wrangler"
comunity manager , wrote :
"Petitions are handled in the order they came in and based on priority level, our GMs will get to your petition as fast as possible.  "
and ofcource locked the thread .
now that leaves me no choise but to open a new one 
FAST
Definition: Moving rapidly, quick , rapid , swift .
maybe fast has some other meaning up there in island.
my pitition hasnt been handlet yet . i made it yestrday morning that 30 hours ago.
these are the message i get when i try to enter my code , and the pitition log.
 Please visit your user settings to re-enable images.
Please visit your user settings to re-enable images.
PS : generaly speaking when u pay for something u expect to get the proper support.
i hope u dont lock this thread , i dont want any replyes from users since they cant solve the problem .
maybe rather than locking the thread , u can wake up someone there to work with users pittions.
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Lork Niffle
Gallente
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Posted - 2009.06.13 09:34:00 -
[2]
Well the forums isnt the place the GM's ISD etc post to discuss with players.
I would have expected you to have searched on eve-search to find it can take 2 weeks for a petition to be answered. Of course less for billing issues.
Oh and orange is nearly the largest ISP in the UK. yet have you seen its support. Yuo cannot expect golden support from part time petition handlers.
Just learn some patience. 30Hours is nothing. |
Lord Haur
Amarr
Cursed Souls
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Posted - 2009.06.13 09:36:00 -
[3]
1) IBTL.
2) You really think having multiple petitions for the same issue helps you get results quicker? All it does is clog up the queue for everyone else.
3) Depending on catagory, petitions can take from minutes to weeks to be answered. The Reimbursement catagory in particular is notorious for being clogged up.
4) Whining on the forums will not speed up this process. Wait like everyone else. |
Aurora Nyx
Caldari
Federal Defence Union
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Posted - 2009.06.13 09:36:00 -
[4]
 Originally by: Lork Niffle
Well the forums isnt the place the GM's ISD etc post to discuss with players.
I would have expected you to have searched on eve-search to find it can take 2 weeks for a petition to be answered. Of course less for billing issues.
Oh and orange is nearly the largest ISP in the UK. yet have you seen its support. Yuo cannot expect golden support from part time petition handlers.
Just learn some patience. 30Hours is nothing.
This. I got a response last night to an urgent petition that i filed 9 days earlier. Slow service (as usual), but what can we do about it. |
Preda Ellalle
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Posted - 2009.06.13 09:39:00 -
[5]
Edited by: Preda Ellalle on 13/06/2009 09:39:20
Originally by: Aurora Nyx
...but what can we do about it.
Don't whine about it on the forums for one. |
On3St4B
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Posted - 2009.06.13 09:42:00 -
[6]
Originally by: Preda Ellalle
Edited by: Preda Ellalle on 13/06/2009 09:39:20
Originally by: Aurora Nyx
...but what can we do about it.
Don't whine about it on the forums for one.
Realy ?
since " whining " like u say is the only thing i can do , plz allow me to whine freely :)
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Preda Ellalle
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Posted - 2009.06.13 09:45:00 -
[7]
Originally by: On3St4B
Originally by: Preda Ellalle
Edited by: Preda Ellalle on 13/06/2009 09:39:20
Originally by: Aurora Nyx
...but what can we do about it.
Don't whine about it on the forums for one.
Realy ?
since " whining " like u say is the only thing i can do , plz allow me to whine freely :)
I'm not stopping you. Applebabe or Zymurgist do that. It just won't go anywhere you see. |
Jagga Spikes
Minmatar
Sebiestor tribe
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Posted - 2009.06.13 09:51:00 -
[8]
Originally by: On3St4B
... as fast as possible. ...
taking things out of context is generally bad form. you are only digging a deeper grave here. you are NOT only one that has a problem. the system is NOT instantaneous. take your ticket and stand in line.
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On3St4B
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Posted - 2009.06.13 10:00:00 -
[9]
Edited by: On3St4B on 13/06/2009 10:02:28
Originally by: Jagga Spikes
Originally by: On3St4B
... as fast as possible. ...
taking things out of context is generally bad form. you are only digging a deeper grave here. you are NOT only one that has a problem. the system is NOT instantaneous. take your ticket and stand in line.
im not taking it anywhere , i just think ppl are stupid or something !
if this is such a common pitition , why dont ppl complain about it to ccp ? and just whine at ppl who make posts ?
u are shooting at the wrong person here.. |
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CCP Applebabe
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Posted - 2009.06.13 10:29:00 -
[10]
Re-opening a locked thread is not allowed.
Locked. |
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