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Blane Xero
Amarr The Firestorm Cartel
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Posted - 2009.07.02 17:09:00 -
[31]
Not to crash your party but remove your signature: Eve Related content ONLY. With VERY FEW Exceptions and absolutely no ADVERTISING. ___________________________________________ Haruhiist since December 2008
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Gorthauran
Amarr Throne of Tragedy
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Posted - 2009.07.02 17:15:00 -
[32]
Originally by: JeanMichel Bizarre Edited by: JeanMichel Bizarre on 30/06/2009 14:14:23 ...ed.
It's as simple as the title says. My credit card was charged 14.95 euro about 2 weeks before the subscription would have ended, but I was not given the gametime I paid for, even though unwillingly.
Has this happened to anyone else? Is this dues to the recent patch?
edit: I have also filed a petition, got it's tracking id (justin case something went wrong) but I can't find the petition on the my petition page. WTFCONSPIRACY?
This exact thing has just happened to me... only not 2 weeks before but on the normal billing date(a few days before end of subscription). My account was suspended because my subscription ended but they still managed to get my money out somehow. My first petition never registered like yours so I assumed it failed and made a new one with more relevant information that may be more helpful to them but it was promptly closed for double filing. I have no idea where the first one is so therefore I have no idea whats going on about this....do I make a 3rd petition or will I get slammed for wasting more of their time?
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Some Advisor
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Posted - 2009.07.03 10:46:00 -
[33]
Edited by: Some Advisor on 03/07/2009 10:46:15 @op: when would be your "normal billing date" be? should be around 9 days left now?
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JeanMichel Bizarre
The Golden Apple Corps Discordia.
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Posted - 2009.07.03 12:30:00 -
[34]
Edited by: JeanMichel Bizarre on 03/07/2009 12:30:40 My usual billing date is the 5th but this time I got charged both on the 5th of July and the 27th. ------ buy my music here or listen to it here |
JeanMichel Bizarre
The Golden Apple Corps Discordia.
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Posted - 2009.07.04 04:40:00 -
[35]
And it's been 4 days since my petitions with no answer from CCP and a bit more than a day of gametime left.
Not happy. Not at all.
------ [url=http://soundcloud.com/zgomot]choons[/url] |
Noskill McCheese
Minmatar
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Posted - 2009.07.20 10:38:00 -
[36]
Edited by: Noskill McCheese on 20/07/2009 10:45:20 Wow lotta confusion going on here. You should hire me to write the update e-mails.
Dear Valued Customer,
Our records show that you have been subscribed to EVE Online for six years. In those six years we have adopted charging euros for european players, and we fear you may still be paying in US Dollars. You must confirm your billing information and country of residence so that we can upgrade your account to Dear More-Valued European Customer. Failure to do so will result in immediate termination of your account for exploiting, abusing if you will, no, ghost-subscribing to the game.
Regards,
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Some Advisor
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Posted - 2009.07.20 10:47:00 -
[37]
just to update :P
afaik teh OP got confused with his billing cycle, saw an old billing.
should have now correctly be billed before account runned out, hence the absence ^^
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S3dINSTBE
Soul Assassins Delinquent Habits
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Posted - 2009.07.20 11:07:00 -
[38]
CCP overtly condone scamming!
Sorry for your loss. __
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Cypher V
Minmatar Blackened Skies
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Posted - 2009.07.22 03:50:00 -
[39]
In before CCP locks thread. ----------------------------------------------
AHA! I new it. IT woz engl1sh afta orl! |
Mik Nostrebor
Minmatar Ex Coelis
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Posted - 2009.07.22 04:26:00 -
[40]
Hehe,
I once purchased some t-shirts and stuff off CCP. IFor seom reason the website billed me twice for the order. I complained and CCP cancelled my order.... I waited for a few days then I asked for the money back. They gave me back 1 lot of money. To this day I have never seen the 2nd lot back nor have I seen the goods I ordered!!!! They don't respond to my emails either...
Yeah CCP can be a bit odd understand real money...maybe I should pay for my account with isk....
:P
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Future Mutant
Republic Military School
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Posted - 2009.07.22 05:50:00 -
[41]
I should make a thread just to teach the slower ppl out there a bit about the real world... The makers of eve do not care that your dad owns a dealership. The fact that he is ceo of whatever doesnt faze them a bit. They are happy you are subscribing but you are not their only customer. So make a petition, stand in line and wait. Dont like the answer your eventually given? (and yes, expect to wait 2 weeks- your not their only customer) Feel free to escalate the petition and get a verdict from a higher up- a second opinion.
STOP PRETENDING YOU MATTER- your no more special then the thousands of other subscribers. Be nice in your petition, explain the problem and include some details.
Or post more crap like this- the posts where you think you can sue an international country with an iron clad eula agreement amuses me.
Your stuff iz mine through actions |
Vaneshi SnowCrash
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Posted - 2009.07.28 12:07:00 -
[42]
Originally by: Future Mutant the posts where you think you can sue an international company with an iron clad eula agreement amuses me.
There is no such thing as an ironclad EULA. EULA's are generic boiler plate contracts most of which have clauses which are not applicable in all territories the product is sold.
Contract law, which is what the EULA represents, is a finikly thing. For example in the UK a contract which absolves one party of any liability for their mistakes that's not worth the paper its printed on; even limited liability clauses need to be written exceptionally tightly. In the US, differing parts of the EU same again legislation changes.
However, taking money and providing no services or double billing is generally frowned upon. Follow CCP's procedures, give them the statutory 14 days to respond, then see if you can take it to small claims court.
People are nice. Games are fun. Business is business. Never muddle those up.
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