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Eve client not accepting mouse clicks

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Author	Thread Statistics \| Show CCP posts - 4 post(s)
Manssell OmiHyperMultiNationalDrunksConglomerate 88	Posted - 2012.05.22 16:03:00 - [1] - Quote So yea, about a third of my mouse clicks (either with a mouse, or trackpad) are actually being recognized by the EVE client. It also gets stuck like I have the mouse button held down when I do not.
Vic Tenrach Shooting Red Crosses Epsilon Shimmy Alliance 14	Posted - 2012.05.22 19:41:00 - [2] - Quote I'm also getting this weird behavior. Playing on a MacBook Pro with the trackpad.
engjin The Konvergent League 21	Posted - 2012.05.22 21:03:00 - [3] - Quote Vic Tenrach wrote: I'm also getting this weird behavior. Playing on a MacBook Pro with the trackpad. Same for me
Vincent Athena V.I.C.E. Comic Mischief 658	Posted - 2012.05.22 21:37:00 - [4] - Quote Working fine on my MBP. http://vincentoneve.wordpress.com/

CCP Gangleri CCP Engineering Corp CCP Engineering Alliance 114	Posted - 2012.05.22 22:53:00 - [5] - Quote Hi everyone, we are looking into this issue. To help us narrow down the cause it would be really helpful if everyone playing on a an MBP could post some additional data, both those that are having this issue and those that are not. Things like which model you have and which OS version you are running. You can get this data by clicking 'About This Mac' noting the OS version in the window that pops up and the 'Model Identifier' from the window that opens when you hit 'More Info...' this data can really help up track down what might be causing this problem. CCP Gangleri \| Senior Tester Check out my EVE Gate broadcast log: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates

Manssell OmiHyperMultiNationalDrunksConglomerate 89	Posted - 2012.05.22 23:04:00 - [6] - Quote Sure. OS 10.6.8 8 gig ram 2.2 GHZ Core i7 Model Identifier:MacBookPro8,3 Bug report #135772
Glo Basker Heaven's Harvesters LEGIO ASTARTES ARCANUM 0	Posted - 2012.05.23 04:13:00 - [7] - Quote OS 10.7.4 4GB RAM 2.3Ghz i7 Model Identifier: MacBookPro8,3
Vic Tenrach Shooting Red Crosses Epsilon Shimmy Alliance 15	Posted - 2012.05.23 06:05:00 - [8] - Quote CCP Gangleri wrote: Hi everyone, we are looking into this issue. To help us narrow down the cause it would be really helpful if everyone playing on a an MBP could post some additional data, both those that are having this issue and those that are not. Things like which model you have and which OS version you are running. You can get this data by clicking 'About This Mac' noting the OS version in the window that pops up and the 'Model Identifier' from the window that opens when you hit 'More Info...' this data can really help up track down what might be causing this problem. Model Name:MacBook Pro Model Identifier:MacBookPro8,2 System Version:Mac OS X 10.7.4 (11E53) I've also reported this as a bug using the in-game bugreport tool. As it stands, the game is pretty unusable since mouse presses, releases, and scrolling are very flaky. EDIT: Here's the text from my bugreport: After logging into Inferno, using the EVE client has become very difficult. It appears as if mouse events are randomly dropped/ignored/not handled. I play on a MacBook Pro laptop, and use the built-in Trackpad and keyboard. When trying to click a tab/button/window, nothing happens, I click again, sometimes it works, sometimes not. If I press and hold long enough, it seems to see clicks more often (but not always). Releasing the mouse is just as flaky. While trying to position the text cursor in a text editor (like when editing this bug report), it appears EVE thinks the button is still pressed after I-¦ve released the mouse, and newly input characters immediatly become selected (and since they are selected, each character i input replaces the previous). UPDATE: Connecting an external USB mouse does not change anything. The behavior with the mouse and the internal trackpad is the same. UPDATE: 2-finger scrolling with the trackpad is also very flaky.
Enrick Frostbite Pro Hic Immortalis RISE of LEGION 1	Posted - 2012.05.23 07:37:00 - [9] - Quote Same problem as the others. MacBook 7,1 OS X 10.6.8 MacBook Pro 3,1 OS X 10.5.8
Vincent Athena V.I.C.E. Comic Mischief 660	Posted - 2012.05.23 15:09:00 - [10] - Quote This bug suddenly popped up for me last night. It seemed to manifest itself as the mouse button release events being not seen. That is after a mouse click the game behaves as though the mouse button is being held down. Repeatedly clicking the mouse at any location you want to click, and testing to see if the mouse is in fact released, is a very very annoying workaround. But I did manage to get through Blockade L4 that way. Re-logging made everything work again, and the bug has not reoccurred. Model Identifier:MacBookPro6,1 Processor 2.66 GHz Intel Core i7 Memory 8 GB 1067 MHz DDR3 Graphics NVIDIA GeForce GT 330M 512 MB Software Mac OS X Lion 10.7.4 (11E53) http://vincentoneve.wordpress.com/

engjin The Konvergent League 21	Posted - 2012.05.23 21:14:00 - [11] - Quote CCP Gangleri wrote: Hi everyone, we are looking into this issue. To help us narrow down the cause it would be really helpful if everyone playing on a an MBP could post some additional data, both those that are having this issue and those that are not. Things like which model you have and which OS version you are running. You can get this data by clicking 'About This Mac' noting the OS version in the window that pops up and the 'Model Identifier' from the window that opens when you hit 'More Info...' this data can really help up track down what might be causing this problem. OS 10.7.3 2.93 GHz Intel Core 2 Duo 4 GB 1067 Mhz DDR3 MacBookPro5,2
Volstruis Mise en Abyme 5	Posted - 2012.05.23 21:30:00 - [12] - Quote Same issue: Macbook Air 11 inch 2011 1.4 GHZ 2 gig ram 10.6.8
Cleith Sacred Templars RED.OverLord 0	Posted - 2012.05.23 22:01:00 - [13] - Quote same issue OS 10.6.8 2 GHz Intel Core 2 Duo 4 GB ram MacBook5,2
Budd Fonulique The Bridges Ultimatum Astral Kinghts 0	Posted - 2012.05.24 03:44:00 - [14] - Quote same issue mac book pro 15-inch, 2.53GHz, mid 2009 8GB Nvidia Geforce 9400m 256 MB Mac OSX lion 10.7.4
Ondralas Vatar Center for Advanced Studies Gallente Federation 0	Posted - 2012.05.24 20:58:00 - [15] - Quote Same issue, restarting the machine/client will sometimes solve the issue but it usually takes multiple attempts. Once it's working, it works, and the behavior will not manifest until a future restart. MacBook Pro 13-inch, Mid 2009 Processor: 2.26GHz Intel Core 2 Duo Memory: 8GB 1067MHz DDR3 Graphics: NVIDIA GeForce 9400M 256MB Operating System: Mac OS X Lion 10.7.4 (11E53) Behavior noted when operating the client both with the built-in trackpad and with a Microsoft Comfort Mouse 4500 connected via USB. Have not yet attempted with a Bluetooth mouse. Behavior is not manifesting in the launcher.
Ixitch Loki's Legion The Shadowbolts Collective 0	Posted - 2012.05.25 02:10:00 - [16] - Quote Same thing is happening for me, restarting the client doesn't fix the problem. OS 10.7.4 4GB RAM 2.2 GHz i7 Model Identifier: MacBookPro8,2
grumpychops Non Nobis S2N Citizens 0	Posted - 2012.05.25 06:52:00 - [17] - Quote Same thing, across 9 clients and 3 computers. MacBookPro 2.5ghz core 2 duo 4gb 667 mhz ddr2 ram nvidia geforce 8600m gt 512 mb osx lion 10.7.3 (using built in trackpad) imac X2 27-inch, Mid 2011 3.1 GHz Intel Core i5 12 GB 1333 MHz DDR3 AMD Radeon HD 6970M 1024 MB Mac OS X Lion 10.7.4 (11E53) (using wireless trackpad and magic mouse)
Flame Hawk PILGRIMS Insane Asylum 0	Posted - 2012.05.25 10:10:00 - [18] - Quote Same issue as everyone else. Restarting the client and anything else I try doesn't fix the problem. Basically eve is unplayable with this issue. OS 10.7.4 4GB RAM 2.4 GHz i5 Model Identifier: MacBookPro8,1
Velos Khan Sebiestor Tribe Minmatar Republic 0	Posted - 2012.05.26 12:26:00 - [19] - Quote I am having the same issue Here is my info OS 10.6.8 MacBook 5,1 I use the trackpad
Kirion Thurhan Muscogee Coosa LLC 0	Posted - 2012.05.26 21:30:00 - [20] - Quote It is not just a MacBook Pro problem. I have the same problem on my Hackintosh. No problems before the update. I am using a Microsoft Explorer wireless mouse. Model Name:Mac Pro Model Identifier:MacPro3,1 Processor Name:Intel Core i5 Processor Speed:3.29 GHz Memory:4 GB OS X Lion 10.7.4 Graphics: Chipset Model:AMD Radeon HD 6870 Series

Hans Tria Dark Matter Inc 7	Posted - 2012.05.26 23:20:00 - [21] - Quote Same problem here. MacBook Pro OSX Lion
Dredastttarm Polar240 Corporation 1	Posted - 2012.05.27 05:32:00 - [22] - Quote Yeah got this too... cant do anything. EDIT: QUICK, THIS IS PISSING ME OFF! Macbook Pro 2008 4 Gigabytes of RAM
Grimstorm Forsaken Guardians ROL.Citizens 0	Posted - 2012.05.27 09:00:00 - [23] - Quote MacBook Pro (late 2008) 2,4 GHz / 8 GB RAM / 128 GB SSD 10.7.4
Mara Rinn Cosmic Industrial Complex Cosmic Consortium 1442	Posted - 2012.05.28 04:47:00 - [24] - Quote Same here, iMac. Model Name: iMac, 24 inch, Early 2008 Model Identidier: iMac8,1 Processor Name: Intel Core 2 Duo Processor Speed: 2.8GHz Memory: 4GB OS X Lion 10.7.4 GPU: ATI Radeon HD 2600 Pro 256MB
Dmitri Daguerre EVE University Ivy League 0	Posted - 2012.05.29 00:48:00 - [25] - Quote Same issue here. I notice some correlation with it showing up after switching between accounts, but it's still random. Just noting that it doesn't take a full-on client restart to show up. System Information: Mac Pro (2 x 2.4 Ghz Quad-Core Xeon) 6GB RAM OS 10.7.4 Lion ATI Radeon HD 5870 (1024 MB) I'm using a wired USB keyboard and mouse.
Vincent Athena V.I.C.E. Comic Mischief 682	Posted - 2012.05.29 16:14:00 - [26] - Quote CCP: Any update on this? I only get it on one in 4 sessions, but when I get it, it's quite annoying. Also: Less often and not as persistent as the stuck mouse button is the stuck modifier key issue. Every now and then the client behaves as though a modifier key is being held down. Like you turn on a gun and your armor repper turns off instead. It can be cleared by tapping all the modifier keys, but its annoying. The Client seems to keep track of the state keys and buttons that by looking for change events. But if it misses an event then it thinks the button state is different than it actually is. I would recommend that, maybe once per event loop cycle, the client directly check the button states and fix any issues. For example the Mac routine GetKeys tells you the current state of all keyboard keys. http://vincentoneve.wordpress.com/
Sho'Nuff Sez Brutor Tribe Minmatar Republic 0	Posted - 2012.05.30 10:47:00 - [27] - Quote same here Model Name:iMac Model Identifier:iMac7,1 Processor Name:Intel Core 2 Duo Processor Speed:2.4 GHz Number Of Processors:1 Total Number Of Cores:2 L2 Cache:4 MB Memory:1 GB Bus Speed:800 MHz

CCP Gangleri CCP Engineering Corp CCP Engineering Alliance 116	Posted - 2012.05.30 12:46:00 - [28] - Quote We've had no luck reproducing this in house so if those that are affected could please try to get logs and send them to us via bug reports it would be greatly appreciated. Ideally we need logs that catch this phenomena starting, so if you could find the time to file a bug report as soon as you notice this bug occurring and mention in the bug description at what time (to the minute) it started this would be of great use to us. There also seems to be no direct correlation in the data posted so far other than most reports involve a touchpad, so if you could please post any other potential factors here. Anything from what you were doing in client (launching drones, submitting a market order etc.) when the bug manifested to what language setting your OS is using might turn out to be useful. I also recommend affected users try clearing all cache files, this can be done from the esc menu 'Reset Settings' tab and will nuke all client side settings. edit: interested parties can open the in game monitor tool ctlr + alt + shift+ m and try to spot if an error is thrown when the bug triggers. CCP Gangleri \| Senior Tester Check out my EVE Gate broadcast log: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates

mikeshollen Fission Inc. 0	Posted - 2012.05.31 04:59:00 - [29] - Quote I am also having this problem. The mouse acts as if a click and release is a click and hold. Some modifier keys are behaving the same way. It has literally made the game unplayable for me. I am running a Macbook Air with Lion.
LuPai Royal Amarr Institute Amarr Empire 0	Posted - 2012.05.31 08:30:00 - [30] - Quote Same issue =( OS 10.6.8 2.53 GHz Intel Core 2 Duo 4Go Ram MacBook Pro 5,5 Using trackpad



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