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CCP whty no right click report/ignore function for spammers?

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Zartanic	Posted - 2009.08.28 18:06:00 - [1] Edited by: Zartanic on 28/08/2009 18:07:27 Come on CCP, all other games have it. Is it that hard to implement? Why do I have to do several clicks and type out an essay to report and ignore a spammer; someone who will change names soon enough anyway? Also CCP why do you not have a simple spam filter. Again, other games have it and it works 100%. Is there a programming reason this can't be done? CCP could you please tell me why you are years behind other games on this despite it being requested many times?
Mashie Saldana BFG Tech	Posted - 2009.08.28 18:09:00 - [2] If you need to write an essay to petition an ISK spammer you are doing something wrong. Just copy and paste twice and put in the channel/system as the subject.
Zartanic	Posted - 2009.08.28 18:16:00 - [3] Originally by: Mashie Saldana If you need to write an essay to petition an ISK spammer you are doing something wrong. Just copy and paste twice and put in the channel/system as the subject. ..and then I have tp see the idiot on my ignore list, after I put him there..what a flaff. Right click, select report. Separate ignore list for those I do not even have to see. Spam filter. Done and I never have to see spam again. The current system is borked and clunky.
JitaBum Gallente Center for Advanced Studies	Posted - 2009.08.28 18:18:00 - [4] :effort:
Zartanic	Posted - 2009.08.28 18:18:00 - [5] Originally by: JitaBum :effort: I do not equate effort to bad design. I do not have to see spam at all, that is bad design.
Lothros Andastar Gallente	Posted - 2009.08.28 18:19:00 - [6] Originally by: Zartanic Originally by: JitaBum :effort: I do not equate effort to bad design. I do not have to see spam at all, that is bad design. Goons will abuse it. That is why. Blame Goons.
Zartanic	Posted - 2009.08.28 18:26:00 - [7] Originally by: Lothros Andastar Originally by: Zartanic Originally by: JitaBum :effort: I do not equate effort to bad design. I do not have to see spam at all, that is bad design. Goons will abuse it. That is why. Blame Goons. Yes they would try to but that can be got round. First off it only blocks to the person who right clicks. Also the report would be treated like any other report so if they abuse it they get banned. Its easy to check to see if its a vexatious report. It does not ban the spammer, it blocks them. They could extent it to ops in official channels to block ban the spam if they wanted.
N'tek alar Minmatar	Posted - 2009.08.28 18:35:00 - [8] What games have a successful spam filter? And if you say wow i'm going to laugh at you...
Zartanic	Posted - 2009.08.28 18:37:00 - [9] Edited by: Zartanic on 28/08/2009 18:40:43 Originally by: N'tek alar What games have a successful spam filter? And if you say wow i'm going to laugh at you... Laugh if you want, I was not spammed in that game for 3 of the 4 years I played it. They even took to doing adverts by laying out dead bodies spelling out their web address. This small mod also worked extremely well http://wow.curse.com/downloads/wow-addons/details/spam-me-not.aspx It was that mod that showed Bizz's excuse nothing could be done was false. So they eventually implemented it.
Franco Caruso	Posted - 2009.08.28 18:41:00 - [10] Why ? Simple ! They see us already in a new kind of warfare: Right-Click-Report-PvP FC
N'tek alar Minmatar	Posted - 2009.08.28 18:46:00 - [11] Edited by: N''tek alar on 28/08/2009 18:46:07 Originally by: Zartanic Edited by: Zartanic on 28/08/2009 18:40:43 Originally by: N'tek alar What games have a successful spam filter? And if you say wow i'm going to laugh at you... Laugh if you want, I was not spammed in that game for 3 of the 4 years I played it. They even took to doing adverts by laying out dead bodies spelling out their web address. This small mod also worked extremely well http://wow.curse.com/downloads/wow-addons/details/spam-me-not.aspx It was that mod that showed Bizz's excuse nothing could be done was false. So they eventually implemented it. I'm playing wow right now, In any major city except for shattrah and dalaran there's usually spam seen about 3-4 times a minute, In addition to the dead body messages, Yes, you can report them and get it blocked instantly, And in two to three minutes another one takes their place. In addition to that i get whispers about 3-5 times per hour with more spam by fresh lvl 1 chars that do a "/who 80" and start whisper spamming everyone. As for blizz having implemented spammenot, I know for a fact that they haven't, Or that they added a similar version that fails utterly at stopping any spam at all since i eventually got sick of reporting spammers and installed that very addon, And yes, It does stop spam, But it's got nothing to do with blizzard. As such, Yes, I do laugh at your claims that blizzard is good at dealing with spammers >_>
Lance Fighter Amarr	Posted - 2009.08.28 18:46:00 - [12] Originally by: Franco Caruso Why ? Simple ! They see us already in a new kind of warfare: Right-Click-Report-PvP FC my ~~botnet~~ alliances bigger than your alliance!
Zartanic	Posted - 2009.08.28 18:48:00 - [13] Edited by: Zartanic on 28/08/2009 18:51:57 Edited by: Zartanic on 28/08/2009 18:50:09 Edited by: Zartanic on 28/08/2009 18:49:01 Originally by: Franco Caruso Why ? Simple ! They see us already in a new kind of warfare: Right-Click-Report-PvP FC I don't see why that's an issue. If a player maliciously reports he gets the same treatment as any other malicious report. I'm not saying the player is auto banned after X reports. That would easily be abused by a corp having alts and friends reporting which would be hard to detect as malicious. He is blocked and reported. If there was a spam filter this would not be used anyway as you would not see the spam in the first place. A spammer can spam his head off all day long if he wants, if no one sees it and CCP are made aware of them that's all that matters.
Lance Fighter Amarr	Posted - 2009.08.28 18:51:00 - [14] Originally by: Zartanic Edited by: Zartanic on 28/08/2009 18:49:01 Originally by: Franco Caruso Why ? Simple ! They see us already in a new kind of warfare: Right-Click-Report-PvP FC I don't see why that's an issue. If a player maliciously reports he gets the same treatment as any other malicious report. I'm not saying the player is auto banned after X reports. He is blocked and reported. If there was a spam filter this would not be used anyway as you would not see the spam in the first place. im fairly positive that ccp doesnt log every single bit of text that goes across the galaxy. It is entirely possible for enough fabricated stories to be made to ban/whatever someone.. If this results in even just a kick from the eve servers, then the best way to beat your opponent is to kick the FC off the server. Its really that simple.
Zartanic	Posted - 2009.08.28 18:53:00 - [15] Edited by: Zartanic on 28/08/2009 18:54:02 How is that different from now? And if the reports are clearly wrong then whoever reported would get whatever punishment they would get now.
Franco Caruso	Posted - 2009.08.28 18:54:00 - [16] Originally by: Zartanic I don't see why that's an issue. If a player maliciously reports he gets the same treatment as any other malicious report. I'm not saying the player is auto banned after X reports. That would easily be abused by a corp having alts and friends reporting which would be hard to detect as malicious. He is blocked and reported. If there was a spam filter this would not be used anyway as you would not see the spam in the first place. Sure ... just adding a higher workload to the CSR staff, longer petition response times, general whining about having been reported, threads about just that and people that don't care if they get slapped because the abused something new. I do not see how that could go utterly sideways, really !
Franco Caruso	Posted - 2009.08.28 18:55:00 - [17] Originally by: Zartanic Edited by: Zartanic on 28/08/2009 18:54:02 How is that different from now? And if the reports are clearly wrong then whoever reported would get whatever punishment they would get now. You think twice ( or less ) about filing a fake petition about someone. Somebody annoys you, right-click REPORT & IGNORE ... suuuuuuuure FC
Zartanic	Posted - 2009.08.28 18:58:00 - [18] Edited by: Zartanic on 28/08/2009 18:59:36 Its actually a lot less workload. I dunno, all I see is players making excuses that do not stack up. 1. Its been done, its proven technology. 2. A filter is LESS work for CCP. A lot less as spammers not seen are not reported. And your saying its best not to report them at all or CCP will get overworked? Anyway, if 15 people report the same spam, its one report they deal with. They group them according to the name reported. They could easily link to an account as well so if they keep changing alts that does not matter. 3. The filter can be client side. Small and fast. No server work at all. 4. Any abuse can be dealt with the same as it is now, no change there.
Zartanic	Posted - 2009.08.28 19:01:00 - [19] Edited by: Zartanic on 28/08/2009 19:03:22 Edited by: Zartanic on 28/08/2009 19:01:54 Originally by: Franco Caruso Originally by: Zartanic Edited by: Zartanic on 28/08/2009 18:54:02 How is that different from now? And if the reports are clearly wrong then whoever reported would get whatever punishment they would get now. You think twice ( or less ) about filing a fake petition about someone. Somebody annoys you, right-click REPORT & IGNORE ... suuuuuuuure FC No because you get a warning then a ban if you do it too often, easy to stop. I agree players will try it though so there will be more work initially. All the issues brought up here, while valid, have been dealt with successfully..many years ago. This is not all new and revolutionary coding.
Franco Caruso	Posted - 2009.08.28 19:02:00 - [20] Edited by: Franco Caruso on 28/08/2009 19:02:53 Originally by: Zartanic Its actually a lot less workload. I dunno, all I see is players making excuses that do not stack up. 1. Its been done, its proven technology. Just because Blizzard did it it doesn't mean it's proven technology Originally by: Zartanic 2. A filter is LESS work for CCP. A lot less as spammers not seen are not reported. And your saying its best not to report them at all or CCP will get overworked? Anyway, if 15 people report the same spam, its one report they deal with. They group them according to the name reported. You do not report spam, you report a player and 15 incidents on the same player means 15 investigations because 14 could be fake and the 15th could be a real one. Originally by: Zartanic 3. The filter can be client side. Small and fast. No server work at all. "I changed something in my filter and didn't get this or that message and lost my ship due to that !" - brilliant solution - kudos. Originally by: Zartanic 4. Any abuse can be dealt with the same as it is now, no change there. Just tons more of it, I see.
Franco Caruso	Posted - 2009.08.28 19:05:00 - [21] Originally by: Zartanic Edited by: Zartanic on 28/08/2009 19:03:22 Edited by: Zartanic on 28/08/2009 19:01:54 Originally by: Franco Caruso Originally by: Zartanic Edited by: Zartanic on 28/08/2009 18:54:02 How is that different from now? And if the reports are clearly wrong then whoever reported would get whatever punishment they would get now. You think twice ( or less ) about filing a fake petition about someone. Somebody annoys you, right-click REPORT & IGNORE ... suuuuuuuure FC No because you get a warning then a ban if you do it too often, easy to stop. I agree players will try it though so there will be more work initially. All the issues brought up here, while valid, have been dealt with successfully..many years ago. This is not all new and revolutionary coding. Read post 12 I can spell it out for you thou. "I can have 3000 alliance members report you and you can do nothing about it !" Avoidance detected, warning accepted, 3000 reports to deal with for CCP.
Zartanic	Posted - 2009.08.28 19:07:00 - [22] Edited by: Zartanic on 28/08/2009 19:11:46 If one company can do it and an independent voluntary writer with a small script its proven. I do not see how you cant grasp the multi reporting issue. Reread maybe what I said? How can the filter interfere with normal chat? Right now you accept or reject chat anyway. And of your in a corp or fleet those also in it are excluded. All I here are excuses not to do it. None of them stack up.
Zartanic	Posted - 2009.08.28 19:09:00 - [23] Originally by: Franco Caruso Originally by: Zartanic Edited by: Zartanic on 28/08/2009 19:03:22 Edited by: Zartanic on 28/08/2009 19:01:54 Originally by: Franco Caruso Originally by: Zartanic Edited by: Zartanic on 28/08/2009 18:54:02 How is that different from now? And if the reports are clearly wrong then whoever reported would get whatever punishment they would get now. You think twice ( or less ) about filing a fake petition about someone. Somebody annoys you, right-click REPORT & IGNORE ... suuuuuuuure FC No because you get a warning then a ban if you do it too often, easy to stop. I agree players will try it though so there will be more work initially. All the issues brought up here, while valid, have been dealt with successfully..many years ago. This is not all new and revolutionary coding. Read post 12 I can spell it out for you thou. "I can have 3000 alliance members report you and you can do nothing about it !" Avoidance detected, warning accepted, 3000 reports to deal with for CCP. No why do you think that? You think 3,000 from an alliance on one player would not ring alarm bells? And if they play that trick twice, temp ban them. Spam is local. Since when do 3,000 players appear in one location? What CCP employee in their right mind would not spot that?
Franco Caruso	Posted - 2009.08.28 19:11:00 - [24] Originally by: Zartanic All I here are excuses not to do it. None of them stack up. I do not, did not and most likely will never work for CCP. I cannot make excuses on their behalf for implementing the game feature you describe. I do, however, try to prove you wrong and show you how we ( aka. EVE-Players ) WILL abuse that feature and create problems with other, already existing, customer support features. FC
Lance Fighter Amarr	Posted - 2009.08.28 19:12:00 - [25] Mailing lists? Never know. * Please use signatures that are EVE-related - Fallout Gah im fairly sure forum posts are eve related. Especially when they are on the eve-online forum..
Franco Caruso	Posted - 2009.08.28 19:13:00 - [26] Originally by: Zartanic No why do you think that? You think 3,000 from an alliance on one player would not ring alarm bells? And if they play that trick twice, temp ban them. Spam is local. Since when do 3,000 players appear in one location? What CCP employee in their right mind would not spot that? Spot is one thing, deal with another. FC
Zartanic	Posted - 2009.08.28 19:13:00 - [27] Originally by: Franco Caruso Originally by: Zartanic All I here are excuses not to do it. None of them stack up. I do not, did not and most likely will never work for CCP. I cannot make excuses on their behalf for implementing the game feature you describe. I do, however, try to prove you wrong and show you how we ( aka. EVE-Players ) WILL abuse that feature and create problems with other, already existing, customer support features. FC I realise what you are doing and what you say is very important as were dealing with EVE, not carebear WOW. It may well be why they have not done it. But all the reasons you gave can be avoided.
zombeee Caldari State War Academy	Posted - 2009.08.28 20:56:00 - [28] Edited by: zombeee on 28/08/2009 20:58:42 Originally by: Franco Caruso I can spell it out for you thou. "I can have 3000 alliance members report you and you can do nothing about it !" Avoidance detected, warning accepted, 3000 reports to deal with for CCP. Let me spell it out for YOU. There would be ONE report that 3000 players reported this player. Then, 3000 players would be banned for a day (for example of a harsh punishment, it could be anything else, even just IGNORE it.), and the alliance would not be better off at all from this I guess. Small workload, big incentive to not abuse the system.

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