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CCP, my active account says my account sub expired

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Author	Thread Statistics \| Show CCP posts - 0 post(s)
Diamond Selika	Posted - 2010.01.22 10:34:00 - [1] Help! CCP I filed a petition about this but it's literally driving me crazy, and it's been about 10 hours since I filed. I'm losing skill training time (hopefully which I can be reimbursed for) and I want to play! Just so you know what the problem is, here is the problem: I have my account covered and should be subscribed, however it says subscription expired. I would really like to play. Please check into this as soon as possible! :(
Chribba Veldspar The Calm Veldspar Asteroid Retirement Home Otherworld Empire Productions	Posted - 2010.01.22 10:50:00 - [2] Confirming this also happened on Chribba. Also I did notice it after the patch was deployed on SiSi as well, but I didn't think more of it then until the same happened yesterday after the patch was deployed. /c
Diamond Selika	Posted - 2010.01.22 10:59:00 - [3] Originally by: Chribba Veldspar Confirming this also happened on Chribba. Also I did notice it after the patch was deployed on SiSi as well, but I didn't think more of it then until the same happened yesterday after the patch was deployed. /c Good, thank heavens you know what I'm talking about. I just tried to get on and convo you.
Chribba Veldspar The Calm Veldspar Asteroid Retirement Home Otherworld Empire Productions	Posted - 2010.01.22 11:02:00 - [4] Maybe it will get sorted by default at DT if it's just a glitch... hopes.
Diamond Selika	Posted - 2010.01.22 11:05:00 - [5] I hope so. The weird thing was I was able to play until about 2:15 Eve time (when I logged out last) on the day of the 22nd, then all of a sudden it just wouldn't let me log in, saying subscription expired. I emailed the appropriate person though and petitioned on this account at least, hopefully you're right though and this is just a downtime glitch. Though, 12 hours of training time to be reimbursed...
EOH Siigari	Posted - 2010.01.22 11:34:00 - [6] Hey man, I just got an email back. It's being looked into.
Peter Greed	Posted - 2010.01.22 19:21:00 - [7] Yep, this happened to my other account. I was logged off and couldnt get back on due to my account sub expiring. I made a successful payment yesterday, and it is reflected in my account screen. Petition filed, waiting response. Anyone that has had this problem make it back yet?
Vanderie Amarr Ignatium. Aggressive Dissonance	Posted - 2010.01.22 21:21:00 - [8] Same problem on my industrial account; kind of going "FUUUUU-" at the moment about this since most of my ISK is tied up on that character, but hearing that the problem is not just limited to me makes me feel better. Here's hoping CCP gets this sorted ASAP. -Van ----------
Diamond Selika	Posted - 2010.01.22 21:24:00 - [9] Hey everybody, apparently this is being taken care of but it hasn't bene handled yet. Any news from CCP on whether or not our skill time is going to be reimbursed for this? Regardless of the skill training lost, I'd just like to know this is something of a priority :\
Rhinanna Minmatar Volition Cult The Volition Cult	Posted - 2010.01.22 21:31:00 - [10] CCP are generally good at reimbursing skill time + lost play time when it's their fault. Since it is this time, if you don't get it back, escalate the petition. We all know some of the lower level ones have no clue what they are talking about or just plain don't care. -The sword is only as sharp as the one who wields it. Drenzul (My normal internet tag)

Peter Greed	Posted - 2010.01.23 00:41:00 - [11] Still have heard nothing back from the petition. Curious, anyone else having this problem use PayByCash option, and/or coming back from an absence utilizing the 5 free days promotion?
Naomi Wildfire Amarr Stardust Heavy Industries Majesta Empire	Posted - 2010.01.23 08:00:00 - [12] Did you bought a GTC using the secure trade? Happens to me after i did this, skilltime was lost but i got this great 3 days playtime -.- --- New Horizons Stand your Ground
EOH Siigari	Posted - 2010.01.23 08:05:00 - [13] The issue I'm having has nothing to do with GTCs. Chribba, can you log in yet?
Vaal Erit Science and Trade Institute	Posted - 2010.01.23 09:13:00 - [14] I wonder how many people find their accounts banned and just say "Screw it, I'll just stay unsubscribed and quit. If they don't want my money fine with me" Seems like it would be CCP's best interest to fix this bug. Or maybe they are shooting for worst support in an MMO 2010. Originally by: Jim Raynor EVE needs danger, EVE needs risks, EVE needs combat, even piracy, without these things, the game stagnates to a trivial game centering around bloating your wallet with no purpose.
CreativeName	Posted - 2010.01.23 17:38:00 - [15] Edited by: CreativeName on 23/01/2010 17:39:36 same on my main, also thats no gtc issue... anyone update us?
Steve Celeste Caldari Overdogs	Posted - 2010.01.23 17:50:00 - [16] So you guys all had playtime remaining but it said account expired?

Chribba Otherworld Enterprises Otherworld Empire	Posted - 2010.01.23 18:17:00 - [17] Confirming that my account is active now (it started working last night) /c Secure 3rd party service

EOH Siigari	Posted - 2010.01.23 20:18:00 - [18] Originally by: Chribba Confirming that my account is active now (it started working last night) /c I still can't log in :(
Peter Greed	Posted - 2010.01.23 22:47:00 - [19] Got tired of waiting, so I bought a GTC and it started up perfectly. It DOES show on my account screen that the purchase HAS added to my remaining time though so.... If you have the means to buy a gtc, it should fix the problem with your time remaining showing accurately.
RyanSnake Caldari Emergence Inc.	Posted - 2010.01.23 22:52:00 - [20] I think this happened to me, but instead of doing anything about it, I simply threw 15 bucks at CCP and continued playing. :P <<<<< RyanSnake -- Privateer Extraordinaire

Vanderie Amarr Ignatium. Aggressive Dissonance	Posted - 2010.01.24 05:28:00 - [21] Still don't have access to my industrial account; please CCP, fix this ASAP. -Van ----------
Mr Epeen	Posted - 2010.01.24 05:42:00 - [22] Originally by: RyanSnake I think this happened to me, but instead of doing anything about it, I simply threw 15 bucks at CCP and continued playing. :P Same. One of my accounts just up and shut down 5 days before it should have. I didn't realize this until after I bought another month for it and it then showed up as 36 days instead of thirty. So I quickly added time to two other accts that were due to run out on the second Feb but showing as expiring on the 27 Jan. Now all the times are where they were supposed to be. I should say that my accts paid with CC sub were not affected. Mr Epeen
Diamond Selika	Posted - 2010.01.24 20:47:00 - [23] I am posting hopefully so somebody will read my petition, which has been filed four days ago. I have been unable to play since then and I would really like to play now. :(
Vossejongk Caldari Bendebeukers Green Rhino	Posted - 2010.01.24 20:56:00 - [24] Originally by: Rhinanna CCP are generally good at reimbursing skill time + lost play time when it's their fault. Since it is this time, if you don't get it back, escalate the petition. We all know some of the lower level ones have no clue what they are talking about or just plain don't care. Confirming this is true, When i added subscription time to my account a week before it expired it took away the 7 days that were left. Filed a petition and neatly got them back, even tho it took a while. But then again I cant really approve of any of this because this is my signature
CreativeName	Posted - 2010.01.26 15:20:00 - [25] still not fixed, petitioned it on friday, no answer... 5 days? srsly?
CreativeName	Posted - 2010.01.26 17:53:00 - [26] finally working again, ty.
NEMESIS SIN 0Zunu	Posted - 2010.01.26 18:25:00 - [27] Confirming even Chribba can have a bad month in EVE First a slew of wardecs followed by CCP accidentally canceling his subscription I guess it can happen to all of us <3
Cephas Boaz Caldari Ignatium. Aggressive Dissonance	Posted - 2010.01.26 23:47:00 - [28] My industrial account is still borked.


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