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Thread Statistics | Show CCP posts - 1 post(s) |
Tero Alphaverti
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Posted - 2010.03.28 03:20:00 -
[31]
Edited by: Tero Alphaverti on 28/03/2010 03:20:40
First change all your passwords to a complex pass phrases. For example, start with the sentence "Stay out of Jita" then transform it to "stayoutofjita", and once more to "$7@y0u7ofj!t@". Now you have a quite complex password that is easy to remember (provided you always substitute the same characters).
Then blow away your Windows installation and reinstall.
Be careful. Don't download anything that you aren't 100% confident in and don't use simple passwords!
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Johnathan Roark
Caldari
The Graduates
Morsus Mihi
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Posted - 2010.03.28 04:07:00 -
[32]
 Originally by: Orephia
The keylogger has to send out packets/email to deliver your password to the hax0r. Just install a firewall app that blocks unauthorized outbound connections, like ZoneAlarm (ok to name?). The basic version is free and will do the job; most firewalls block incoming connections but trust outbounds.
That's poor advice. There are ways around such programs. One way would be to hijack a legit program or look like a legit program. The best thing to do is to reinstall windows and change all your passwords (including email and banking). Also change any security hints that any of your accounts (eve, email, banking, etc) have. Those have to be the worst false since of real security since the password.
POS-Tracker 3.0 Hosting |
Kyden
Gallente
Interstellar eXodus
BricK sQuAD.
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Posted - 2010.03.28 04:43:00 -
[33]
Originally by: Mashie Saldana
Originally by: Lady Akumaka
I scanned for keyloggers and spyware. I've not given the account information out, and I changed the password earlier this week when someone attacked my account the first time.
Well it is obviously still there as they instantly hacked you again...
Being keylogged isn't being hacked. Most accounts that are stolen aren't "hacked". Cracked or trojaned/keylogged would be what happened.
In this case, the guy probably bought isk or used a macro program that was logged.
I hope you lose all your characters for being such an idiot!
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Eric Policky
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Posted - 2010.03.28 05:04:00 -
[34]
Originally by: ChaeDoc II
Lol, this is the worst attempt at applying logic to a post i've ever seen from someone supposedly intelligent enough to play Eve.
If you're hacked once then there's a vulnerability that you didn't know about and someone else did.
If you are unable to end this vulnerability then it's likely the same hacker will use the same vulnerability to to hack you again.
Add to that the higher likelihood that you'll be hacked as an Eve Online player than if you were a facebook farmville player.
Who are you directing this at? If you are directing this at me, I'm afraid you have seriously missed the point of my post.
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Schani Kratnorr
x13
IT Alliance
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Posted - 2010.03.28 06:16:00 -
[35]
Originally by: Lady Akumaka
I had my primary account hacked and stolen twice in the last week. The first time I managed to get it back and change the password prior to them changing it. This time they changed the password and associated Email address and I didn't even get a notification Email about it.
You should attempt to find out how your account was compromised. The usaul suggestions above might get you started.
Originally by: Lady Akumaka
I spoke with the person online, and they want me to give them 6 GTCs or they will biomass my 7 year old, 86 million SP character.
So they are attempting to blackmail you. Dont worry. If you havent done anything wrong, your character is perfectly safe. Even if they manage to delete it, CCP can restore from backups (as long as you dont wait for too long.)
Originally by: Lady Akumaka
I've lost over 3 billion ISK in assets, but I can live with that so long as I can get my characters back.
You havent lost anything. If you follow the correct procedure and create a petition, CCP will look into the matter. It can take time, but at least the account in question will be temporarily deactivated (banned) to prevent abuse.
Originally by: Lady Akumaka
I've made petitions about this already, but none of them have been answered, so I am bringing this to a public place where a GM may notice it easier.
How long did you wait? If you have waited less than 48 hours, you are too impatient.
Did you get a confimation e-mail notifying you that the petion has been recieved? If you have not recieved an e-mail, AND it has been more than four days, you should verify that your petition was entered correctely (can be done here.)
Posting on the forums will not speed things up. IF you are thinking that CCP may look at your post and say to themselves,
Quote:
ohh dear, we'd better put this guy at the front of the petition-que!
well, if you believe that, you are wrong.
While you wait, you can focus on discovering how your account was compromised. Did you install any software recently. Have you used your eve user/pass combination elsewhere. Have you made sure to upgrade your web browser and operating system, and so on...
Hope you manage to get your account sorted and discover who has hijacked it.
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Florestan Bronstein
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Posted - 2010.03.28 07:05:00 -
[36]
characters are never deleted - even when biomassed you can get them back with a nice petition 
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Alchemist Zemont
Gallente
Hysteria Nexus
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Posted - 2010.03.28 07:27:00 -
[37]
I had a nasty key log drama in WoW once, got 'hacked' twice in a week, which was really odd tbh since I am very careful about what I click but turned out my flat mate wasnt as smart.
From what I found McAfee wasnt all the great (not saying you use that) so I have several scanners clogging up my comp now and I must admit they nicely get the job done.
I remember Spybot, McAfee and AVG all failing to detect the keylog but I had some sweet luck with MalAware which is odd since sometimes AVG / spybot only spots stuff.
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masternerdguy fan |
Aera Aiana
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Posted - 2010.03.28 07:30:00 -
[38]
Originally by: Lady Akumaka
So far, nothing has been found on my machine, so I can only assume they got the information elsewhere. This assumption, of course, could be completely wrong.
And where would that be, huh? You changed you password recently, so unless you told it someone or it was something utterly stupid like "asdfasdf" the only other thing that knows about it is your computer and possibly the one receiving your emails.
So, find another computer that is not blatantly obviously infected (or on an open wireless connection), change your email password, then change your account password, then flatten your PC and reinstall. If you've got personal stuff on there, back it up, but don't back up anything executable like applications, scripts...
Otherwise, see you in two days.
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Ak'athra J'ador
Amarr
Handsome Millionaire Playboys
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Posted - 2010.03.28 09:08:00 -
[39]
Originally by: Lady Akumaka
I scanned for keyloggers and spyware. I've not given the account information out, and I changed the password earlier this week when someone attacked my account the first time.
let me guess, you got a confirmation email stating someone tried to change your password, and you rushed in and changed it?
did you check where that email came from and at which site you changed it?
cause if it wasn't phishing and you actually do have a keyloger then format your PC and stop going to wherever you went that got you infected.
antivirus is crap, format it to be sure :)
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Karlemgne
Tides Of War
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Posted - 2010.03.28 09:31:00 -
[40]
Ffs, op. You clearly have a key logger on your machine. It doesn't matter that you ran a bunch of (unknown) virus scans since the first incident.
Not to sound like an ass, but news flash, virus protection software is not perfect. In fact, in most cases it sucks, and provides you very little protection. Some, but not much.
The only way you are going to keep this from happening again, and the only way you can protect yourself from people stealing your real ****, is going to be a reformat of your hard drive and a clean install of windows.
Do you not know how to do this? Its very very easy. You should have done it already. What you should not do is simply assume that you're fine and good because your crappy virus protection software didn't find anything.
My sig don't fracking work. |
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Nareg Maxence
Gallente
JotunHeim Hird
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Posted - 2010.03.28 09:44:00 -
[41]
If I ever had any doubt if my system was compromised or not, I would reformat instantly. I wouldn't think two seconds about it.
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CCP Adida
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Posted - 2010.03.28 16:45:00 -
[42]
By creating a petition this is the best way for a Game Master to notice your issue. Game masters may read the forums from time to time but this is not the best way to get their attention. Locking this thread so that you can update your petitions with any additional information for the game masters.
Adida
Community Rep
CCP Hf, EVE Online
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