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Marko Riva
Adamant Inc.
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Posted - 2010.06.26 12:12:00 -
[1]
Earlier I tried to extend subscription for my accounts using direct debit, this has always worked for me till 2 days ago. I assumed this had to do with the whole server moving thing so I waited till after DT today but it still gives me this error.
Anyone else have this issue?
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Terminal Insanity
Minmatar
Gith Industries
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Posted - 2010.06.26 12:15:00 -
[2]
Edited by: Terminal Insanity on 26/06/2010 12:16:17
I use PLEX, but it worked fine for me today about an hour before downtime... You should file a petition, or maybe phone your bank and see what they say... maybe they're denying it for some reason
When you petition, make sure you file it under the Billing+accounts section, to make sure your petition gets priority
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Captain Pompous
Is Right Even When He's Wrong So Deal With It
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Posted - 2010.06.26 12:17:00 -
[3]
I think you should get a job and earn some money to pay for your game subscription 
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☻♥ Problem? Therapy sessions ♥☻ |
Lifelongnoob
Caldari
The Motley Crew Reborn
Blood Alliance
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Posted - 2010.06.26 12:36:00 -
[4]
 Originally by: Terminal Insanity
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When you petition, make sure you file it under the Billing+accounts section, to make sure your petition gets priority
lol it takes a billing and account petition the longest to get answered... any other one is usually answered within a day but billing & account takes weeks to get answered
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Phocas Lebournes
Thundercats
RAZOR Alliance
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Posted - 2010.06.26 13:26:00 -
[5]
Originally by: Lifelongnoob
Originally by: Terminal Insanity
[
When you petition, make sure you file it under the Billing+accounts section, to make sure your petition gets priority
lol it takes a billing and account petition the longest to get answered... any other one is usually answered within a day but billing & account takes weeks to get answered
I had a similar issue after the server move and filed a billing petition. The issue got resolved in less then 24h. Thats good service if you ask me.
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Lifelongnoob
Caldari
The Motley Crew Reborn
Blood Alliance
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Posted - 2010.06.26 23:04:00 -
[6]
Originally by: Phocas Lebournes
I had a similar issue after the server move and filed a billing petition. The issue got resolved in less then 24h. Thats good service if you ask me.
which gm's body part did u have to suck to get answerred in less than 24hrs?
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Alexas Kateiwa
Caldari
Gravis Unbound
Wildly Inappropriate.
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Posted - 2010.06.26 23:19:00 -
[7]
Originally by: Lifelongnoob
Originally by: Phocas Lebournes
I had a similar issue after the server move and filed a billing petition. The issue got resolved in less then 24h. Thats good service if you ask me.
which gm's body part did u have to suck to get answerred in less than 24hrs?
ooh i see what you did there :D :D :D
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CCP Applebabe
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Posted - 2010.06.27 07:38:00 -
[8]
Hi Marko Riva,
Please contact our customer service team by filing a petition under "Billing & Account"-->"Payment Issues" category. They will help to investigate the issue as soon as possible.
Applebabe
Community Representative
CCP Hf, EVE Online
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