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Kirell
Treasure Hunter Enterprises
Sang Do Oligarchic Democracy
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Posted - 2010.08.07 16:49:00 -
[1]
I have several towers operating around the EVE universe. Recently some of them were low on fuel. one tower was giving me the standard message every hour, and a 2nd tower didn't give me any messages until it was 3 hours from being offline. (and unfortuntely at that time I was sleeping)
then the next day after discovering my tower was attacked and of course ship maint, corp hangers all gone, I got another message from a 3rd tower that fuel was low. this was the first and only message from this tower. I managed to get to that tower with another character I had logged out there, and the tower was down to 8 hours worth of fuel.
Something is seriously wrong with the low fuel notification system. this is a warning to everyone to manually check your towers.
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Grizzlehead
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Posted - 2010.08.07 17:17:00 -
[2]
Har, I had the same thing happen to me. Don't wast time with a petition just rebuild. The will tell you the same thing they told me, fuel was removed from the tower before it came under attack and there is nothing they can do.
Basically keep a close eye on fuel levels in all towers until they resolve issues with the warnings one is supposed to get.
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Wibla
Minmatar
Alcatraz Inc.
Tactical Narcotics Team
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Posted - 2010.08.07 17:35:00 -
[3]
A POS tracker that uses the EVE API to keep track of fuel levels is a big help to avoid this situation. Although I've yet to see a tower run out of fuel without mails being sent...
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Kirell
Treasure Hunter Enterprises
Sang Do Oligarchic Democracy
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Posted - 2010.08.13 01:30:00 -
[4]
Here's an update.
Of course the GM's are too lazy to actually verify the logs to see that the proper mails weren't sent out.
so there's no reimbursement.
For those of you with multiple towers, check the tower manually for fuel levels, and as one person stated here use the API tool ( I didn't even know about it)
I had fuel in the corp hanger, and if I had received the messages that I should have I could have easily logged the alt on that was watching that tower and could have refueld the tower at any time.
this is a game changing bug for me, I won't be sticking around EVE to rebuild. months of work gone over night with CCP's employees to stupid and too lazy to do thier jobs (becomming a common theme at CCP it seems)
Also I would like to add, please check MMORPG.COM for my latest review of the latest expansion. at this point even before the loss (which totals near 6 bil isk) EVE will receive a very low rating, and I will be starting an account closing competition in partnership with some new MMO's that have recently come out to convince people to leave EVE, delete thier characters and accounts and move to another MMO.
It's time to send CCP a hard message that they've abused people's patience for far too long, and instead of fixing the game with all it's problems, they've just added more useless broken junk (plus breaking alot of things in the process)
a list of what I lost.
Rorqual, Chimera, 12 BS, 7 HAC, 1 Orca, 4 Heavy Interdictors, 2 interdictors, plus around 1 - 2 bil in mods that were located in the corp hanger. All located in WH space.
if I had received the messages this would never have happened, the tower going offline was due to no fault of mine. the 3 messages I recieved were at 2:55 am (my time), 3:55 am, and 4:55 am and 5 minutes after the last message, it was downtime. after downtime, no more messages were received.
The next day was there was a server wide crash.
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Kirell
Treasure Hunter Enterprises
Sang Do Oligarchic Democracy
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Posted - 2010.08.14 03:36:00 -
[5]
Edited by: Kirell on 14/08/2010 03:37:54
Edited by: Kirell on 14/08/2010 03:37:23
Further update,
I told the GM I was asleep when we received the 3 messages it was low on fuel.
GM's response:
When you received those 3 messages that your tower was low on fuel you should have rushed out there and refueled your tower, sorry we cannot reimburse you.
(this is for the people who think it was player error) corp consists of me and my brothers, no strangers. only 1 character was in Wh at the time of this incident, an alt used to refuel the tower with fuel that was in the corp hanger which I control and only I have the password for. Also, the 3rd and last message received was this.
Types and quantities present:
Type: Hydrogen Isotopes
Quantity: 9657
Type: Oxygen
Quantity: 6815
Type: Coolant
Quantity: 351
Type: Mechanical Parts
Quantity: 337
Type: Enriched Uranium
Quantity: 216
Type: Heavy Water
Quantity: 3502
Type: Liquid Ozone
Quantity: 3556
Type: Robotics
Quantity: 61
If you calculate the fuel that's left the lowest one is 23 hours. I logged back in the following day approx 15 hours after this last message received. There should still have been 8 hours left at that point. It was already offlined, and assets destroyed. The last message was also received 5 minutes before downtime.
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Xereyn
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Posted - 2010.08.14 03:39:00 -
[6]
Perhaps one of your brothers did something.
And perhaps you shouldn't rely on low fuel warnings, and instead should keep your towers well-fuelled at all times.
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Tres Farmer
Gallente Federation Intelligence Service
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Posted - 2010.08.14 03:41:00 -
[7]
 Originally by: Kirell
I have several towers operating around the EVE universe. Recently some of them were low on fuel. one tower was giving me the standard message every hour, and a 2nd tower didn't give me any messages until it was 3 hours from being offline. (and unfortuntely at that time I was sleeping)...
Are those 9 other members of your corp all ALTS of yours?
If not you might wanna talk with those people..
Also did you check for those low-fuel-mails with your CEO (Kirell) char or just with another char?
There is a bug in the roles system if you apply 'starbase-fuel-technican' via titles, that those people don't get low-fuel-warning mails.. only if you apply this role manually on a case by case (had to do this in our corp :( those people will receive the mails (besides CEO/Directors who get them at all times).
PS: my corp got all low-fuel-warning mails for our 3 towers (1 in w-space, 2 in k-space) in time just a week ago.
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Kirell
Treasure Hunter Enterprises
Sang Do Oligarchic Democracy
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Posted - 2010.08.14 03:48:00 -
[8]
I have 3 brothers playing EVE with me, and they have 2 chars each ( I have 3).
thier chars were not in the WH, nor could they access the WH as my alt was the only char out there, they do not have access to that char. So they could not have found a WH back out to "do something".
Also, they all live in the same timezone as I do. 2:55am, 3:55am, and 4:55 am. what do you think they were doing at that time? the same thing I was, SLEEPING.
and normally I don't rely on the low fuel notifications, but I'm working 14 hours a day 6 days a week right now. I'm a bit busy and having those notifications lets me know when I need to refuel them when I log in at night. the night before it happened, I was online. the night after, I logged in again. I log in everyday.
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Pfaeron
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Posted - 2010.08.14 04:29:00 -
[9]
Towers will only report low fuel messages if they are in a system that has loaded.
Vast areas of 0.0 are entirely devoid of active casuleers. You can notice these systems when you arrive at them as the first time you try to jump through the gate, you will not be able to jump and will instead get a system loading message.
If there was a tower in such a system which was running low on fuel.. only at this point would the first low fuel message get sent out.
A tower can run completely out of fuel without a single message being sent if the system it is in is never visited.
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sue denim
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Posted - 2010.08.14 05:09:00 -
[10]
Originally by: Pfaeron
Towers will only report low fuel messages if they are in a system that has loaded.
Vast areas of 0.0 are entirely devoid of active casuleers. You can notice these systems when you arrive at them as the first time you try to jump through the gate, you will not be able to jump and will instead get a system loading message.
If there was a tower in such a system which was running low on fuel.. only at this point would the first low fuel message get sent out.
A tower can run completely out of fuel without a single message being sent if the system it is in is never visited.
they should probably fix that? ;p
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Blazde
4S Corporation
Morsus Mihi
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Posted - 2010.08.14 05:29:00 -
[11]
Edited by: Blazde on 14/08/2010 05:29:18
Originally by: Pfaeron
Towers will only report low fuel messages if they are in a system that has loaded
This doesn't explain why he received the 21 hour message but none after that and the tower was dead in 15. I *think* systems not loading is only a problem if they've never been loaded since the last downtime. They don't spontaneously unload themselves at 5 in the morning.
The mails are notoriously unreliable but in ths case it pretty much just points to someone taking the fuel out so they could gank the tower. Same as the second guy in this thread reported.
It's possible to set them up so any member of your alliance can take the fuel out so maybe you did that?
_
Northern Coalition - Best friends forever <3 |
Hunk O'Love
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Posted - 2010.08.14 09:22:00 -
[12]
I haven't seen any listing of the amount of Strontium Clathrates present...
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Omal Oma
Shadowed Command
Fatal Ascension
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Posted - 2010.08.14 10:53:00 -
[13]
Going forward... Put all your towers on a timer that is easy to track.
Fuel them for... I don't know... two weeks? And have them all on the same "timer" so you know... every two weeks, time to refuel your towers.
Do not rely on the in-game mail warning system. You'll find yourself with offline POS's.
________________________________________________
<--- My in-game me. |
Deira Lenia
Carebear Evolution
Without Remorse.
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Posted - 2010.08.14 11:21:00 -
[14]
Originally by: Kirell
I have several towers operating around the EVE universe. Recently some of them were low on fuel. one tower was giving me the standard message every hour, and a 2nd tower didn't give me any messages until it was 3 hours from being offline. (and unfortuntely at that time I was sleeping)
then the next day after discovering my tower was attacked and of course ship maint, corp hangers all gone, I got another message from a 3rd tower that fuel was low. this was the first and only message from this tower. I managed to get to that tower with another character I had logged out there, and the tower was down to 8 hours worth of fuel.
Something is seriously wrong with the low fuel notification system. this is a warning to everyone to manually check your towers.
1. Your doing it terribly wrong.
2. The API in combo with various apps (even igoogle apps) is a good way to track POS feul out of game.
3. Always give yourself a window of refeuling. Most towers can handle 23d of feul. Then refeul em every 20d to ensure their not dead.
4. this is eve, the POS mechanics have been broken since they were introduced, get used to it. (there was a thread like this a few days ago lol)
5. You should never get "your pos is out of feul" mails. If you do, your doing it wrong.
I manage dozens of towers all around lowsec and NPC 0.0 for jewgold and never had a issue with any of my towers feulwise. But then again, i keep a watchfull eye over my own assets.
--
Carebear Evolution.
Learning People to explode since: Err, since we felt like it.
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Zenn'on
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Posted - 2010.08.14 14:08:00 -
[15]
ya but isn't that PI stuff just awesome!!!
Just think in 18 months it will be awesome.
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Kirell
Treasure Hunter Enterprises
Sang Do Oligarchic Democracy
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Posted - 2010.08.14 16:09:00 -
[16]
1. Your doing it terribly wrong.
2. The API in combo with various apps (even igoogle apps) is a good way to track POS feul out of game.
3. Always give yourself a window of refeuling. Most towers can handle 23d of feul. Then refeul em every 20d to ensure their not dead.
4. this is eve, the POS mechanics have been broken since they were introduced, get used to it. (there was a thread like this a few days ago lol)
5. You should never get "your pos is out of feul" mails. If you do, your doing it wrong.
1.) I wasn't even aware there was something for watching tower fuel, would have used it if I knew about it
2.) Right now is the busiest time of year in my industry, I'm working 6 days a week 14 hours a day
3.) I have a life outside of EVE.
4.) No one had access to that tower except me, no one could have taken the fuel out.
5.) If it's broken, and they know it then there should be no problems reimbursing and yet they refuse....
6.) I do give myself a window for refueling, in the evening after I get off work I sit down while eating dinner and check out what's going on.
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Abo Lish
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Posted - 2010.08.23 16:46:00 -
[17]
How much Stront did you have in the tower?
Maybe the people who ransacked it did so after they took it down forcibly (eliminating the remaining low fuel warnings by destroying it). I know I'd be happy to spend a few hours to get all that free stuff you listed.
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Missa d'Orrin
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Posted - 2010.08.24 11:43:00 -
[18]
If the system isn't "initialized" after a DT, you will not get these mails.
I noticed this while i was living in a WH
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