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[Proposal?] Bug/Feature/Idea-Tracker built into the website..

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Tres Farmer Gallente Federation Intelligence Service	Posted - 2010.09.16 19:10:00 - [1] Public Feature&Idea (+ Bugtracker) for EVE.. I started a thread about this on GD a day ago, but it's already on page 3 - let's see how this goes here instead. As I read the sticky from Obsidian and the post from Mynxee in there (Hot Topics of the assembly hall #9) I want to start at last a discussion here about this. I see the problem with the actual approach of collecting opinions/ideas/etc pp from players about the game via the forums - reinventing the wheel over and over and over.. Let's say there are several people who have the same kind of idea and irk with the game, just not at the same time (read months here). How do they make a proposal that would get through? How do they work on it from time to time? Add to it, discuss it from different angles? You can't search this thing in a way that would qualify as helpful for forming ideas and if there weren't chribbas eve-search you couldn't search at all. It's a half-assed and bad implementation to get features and ideas collected, reviewed and worked on. For example I want to see all proposals and discussions regarding planetary interaction, and there in special team-work. How do I do that? Do I make a new thread and hope all which are actually interested in discussing that show up as long this thing stays on page one? Do I screen all pages of threads in the forum there to find threads about it? Do I use Eve-Search? With what kind of phrase? Can I be sure I found all there is? Originally by: Johnathan Walker If I remember correctly (this may have changed), it's Hansoft. http://www.hansoft.se/ Regarding tracking of ideas + features, this is part of why the Council of Stellar Management (CSM) was introduced. Players are free to raise an official proposal in the Assembly Hall or discuss a topic informally at Jita Park Speakers Corner. Additionally, current CSM 5 candidate TeaDaze has a wonderful database of previous meetings CSM Database. And finally, feel free to drop by #excellence on irc.coldfront.net ; it's an unofficial gathering place for working with the CSM on developing tools to make their jobs easier in the long run. Is the CSM now in charge of collecting features and ideas for CCP and has to create, run & maintain a framework for it? And on top of that, how does the information stored in this thing finds it way to the desks of DEVs in a usefull/supportive/synergistic approach (read without to much hassle and reformatting)? And to add some tinfoil to the mix.. how to make sure ideas/stuff doesn't get bended/whitewashed/dropped/supressed by CSM before it reaches CCP? I have nothing against CSM to moderate the process and guide here or there in an open and public way.. but with power comes responsibility and the human factor. If CCP where to run that show (database, whatever) I could at least be sure the CSM or single candidates don't run their own agenda with it. The solution I see for this is a bug/feature-tracking program run by CCP on this very website: http://en.wikipedia.org/wiki/Comparison_of_issue_tracking_systems
Maxsim Goratiev Gallente Imperial Tau Syndicate Warped Aggression	Posted - 2010.09.16 20:27:00 - [2] yes to removin big pain in the butt!
Tres Farmer Gallente Federation Intelligence Service	Posted - 2010.09.17 02:56:00 - [3] Originally by: Maxsim Goratiev yes to removin big pain in the butt! ..if you support this, then please make a tick at the right moment I just left a post in the sticky thread I linked in the OP and see how this goes (drawing some attention from the CSM and others interested). My fear is, that there already was a thread about this (some time ago?) and I just made a new one
Venkul Mul Gallente	Posted - 2010.09.17 06:28:00 - [4] Originally by: Tres Farmer I see the problem with the actual approach of collecting opinions/ideas/etc pp from players about the game via the forums - reinventing the wheel over and over and over.. Let's say there are several people who have the same kind of idea and irk with the game, just not at the same time (read months here). How do they make a proposal that would get through? How do they work on it from time to time? Add to it, discuss it from different angles? You can't search F&I in a way that would qualify as helpful for forming ideas and if there wouldn't be chribbas eve-search you couldn't search at all. It's a half-assed and bad implementation to get features and ideas collected, reviewed and worked on. One of the problems is that suggestion can become old very fast. You really want to discuss (for example) changes the scanning system and the "proper" thread is a a 500+ page thread initiated in 2005 while in the meantime there have been 2 complete redesign of the system and several major overhauls? Who will decide when a suggestion thread has been made obsolete by changes in the game or even what sections are obsolete and what are still valid? Generally if thread has merits it stay on top of the relative forum section for a long time. Sure it will not aggregate all that was suggested about that topic, but you really think that people will read and re-read a 20+ page thread to find the good points?
Tres Farmer Gallente Federation Intelligence Service	Posted - 2010.09.17 08:04:00 - [5] Edited by: Tres Farmer on 17/09/2010 08:05:09 Originally by: Venkul Mul Originally by: Tres Farmer I see the problem with the actual approach of collecting opinions/ideas/etc pp from players about the game via the forums - reinventing the wheel over and over and over.. Let's say there are several people who have the same kind of idea and irk with the game, just not at the same time (read months here). How do they make a proposal that would get through? How do they work on it from time to time? Add to it, discuss it from different angles? You can't search F&I in a way that would qualify as helpful for forming ideas and if there wouldn't be chribbas eve-search you couldn't search at all. It's a half-assed and bad implementation to get features and ideas collected, reviewed and worked on. One of the problems is that suggestion can become old very fast. You really want to discuss (for example) changes the scanning system and the "proper" thread is a a 500+ page thread initiated in 2005 while in the meantime there have been 2 complete redesign of the system and several major overhauls? Who will decide when a suggestion thread has been made obsolete by changes in the game or even what sections are obsolete and what are still valid? Generally if thread has merits it stay on top of the relative forum section for a long time. Sure it will not aggregate all that was suggested about that topic, but you really think that people will read and re-read a 20+ page thread to find the good points? Having some kind of tree to hook/relate all those threads into would be a start.. as it is by now, the information might be somewhere in here, but where? About what part of suggestion aged to much and how to keep it separate from the rest of them.. granularity just needs to be in the right order. And about who decides what doesn't match to present eve I would suggest CSM can have that job. I mean.. I see several approaches to this already, just they won't be very automatic (read needs many manhours to maintain) and aren't very compatbile to get this stuff organized: http://wiki.eveonline.com/en/wiki/Issues_discussed_by_CSM The other is the sticky thread at the top of this forum about hot topics.
Tres Farmer Gallente Federation Intelligence Service	Posted - 2010.12.04 12:54:00 - [6] Originally by: Venkul Mul snip Generally if thread has merits it stay on top of the relative forum section for a long time. Sure it will not aggregate all that was suggested about that topic, but you really think that people will read and re-read a 20+ page thread to find the good points? Needed to bump and also got an idea.. Just add an thumbs up/down counter to each and every comment/suggestions and you get a quality assurance system. List 3-5 best and 1-2 worst at the top and you're good to go. Public Idea Tracker \| 24 Hour PLEX
Stig Sterling Federal Defence Union	Posted - 2010.12.05 01:03:00 - [7] I am behind this 100% Anything to ease the mess that CCP calls a forum If anything in this post was mean, rude, offensive, or just uncalled for, remember this; It was directed towards you!
Nischara	Posted - 2010.12.05 02:48:00 - [8] Edited by: Nischara on 05/12/2010 02:49:58 i was just thinking about posting an idea like this ofcourse it was posted before, but i couldnt find the thread, in that thread there was a recomendation for a software with all the voting options i think we need you should be able vote up/down an issue and every comment that way all the important stuff would float up on top, and most of TLDR would go away since useless comments would get filtered out as "bellow threshold" if they get enough down votes ... as for the problem proposed here a few posts above old issues what were resolved or are in another way outdated could be moderated by the CSM or CCP moderator staff, and marked/locked in a meaningfull way
Tres Farmer Gallente Federation Intelligence Service	Posted - 2010.12.08 03:27:00 - [9] *bump for better proposal management support Public Idea Tracker \| 24hr PLEX


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