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EVE cluster has reached its maximum user limit

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MrThirteen	Posted - 2010.09.24 19:39:00 - [1] "The EVE cluster has reached its maximum user limit. Please try logging in again later. You are #XXX in line for logon." This should NEVER happen. I pay a fee for an account, I should be able to log in to my paid account. If we are at this point, there should be procedures in place to start booting the trial members for paid customers. This should NEVER happen, MrThirteen
Valeronx Celestial Horizon Corp. United Corporate Ventures	Posted - 2010.09.24 19:40:00 - [2] Why not ?
Jokiller Solarius Lantean Industries	Posted - 2010.09.24 19:43:00 - [3] Edited by: Jokiller Solarius on 24/09/2010 19:43:29 ok first take a chill pill then close client then open client again and relogin and problem will be solved eve cluster does not have a user limit login proxys between you and eve server do so that has just reached its limit The only problem with Common Sense is it is not that common anymore
Jaari Val'Dara Caldari Atomic Zeppelins BricK sQuAD.	Posted - 2010.09.24 19:43:00 - [4] Originally by: MrThirteen "The EVE cluster has reached its maximum user limit. Please try logging in again later. You are #XXX in line for logon." This should NEVER happen. I pay a fee for an account, I should be able to log in to my paid account. If we are at this point, there should be procedures in place to start booting the trial members for paid customers. This should NEVER happen, MrThirteen I pay for gas and car, I should be able to instantaneously traverse space and time and reach my destination.

Chribba Otherworld Enterprises Otherworld Empire	Posted - 2010.09.24 19:44:00 - [5] The time it took you to log in to the forum and make the post - just restart your client and log in instantly... Secure 3rd party service \| my in-game channel 'Holy Veldspar'

De'Veldrin Minmatar CareBears on Fire The Obsidian Legion	Posted - 2010.09.24 19:47:00 - [6] Originally by: Chribba The time it took you to log in to the forum and make the post - just restart your client and log in instantly... This. Though from a design standpoint, that really is a crappily worded message. It should say something like: "Current login queues are full. You are #XXX in line. Please close your client and try again, and you can probably skip the wait. Or be lazy, and wait your turn. Your choice, really." --Vel
Alexeph Stoekai Stoekai Corp	Posted - 2010.09.24 19:47:00 - [7] Originally by: MrThirteen "The EVE cluster has reached its maximum user limit. Please try logging in again later. You are #XXX in line for logon." This should NEVER happen. I pay a fee for an account, I should be able to log in to my paid account. If we are at this point, there should be procedures in place to start booting the trial members for paid customers. This should NEVER happen, MrThirteen Seems like someone doesn't know how the login servers work. Y'see, between users starting up their clients and the actual Tranquility cluster is a series of login servers. These servers handle login requests and pass client connections on to the cluster. The problem is that they have limited capacity. The distribution of users to the login servers is random, which means that sometimes one server happens to receive a big stack of login requests - too many for it to handle smoothly. When that happens, it makes a queue, and starts processing. Usually, it's faster to just restart the client and hope to get shuffled to a different login server. The logon queue has nothing at all to do with the number of people logged in - it's just bad wording calling the login servers "The EVE cluster" -----
DulRahmah	Posted - 2010.09.24 19:55:00 - [8] Edited by: DulRahmah on 24/09/2010 19:56:14 Originally by: Jokiller Solarius Edited by: Jokiller Solarius on 24/09/2010 19:43:29 ok first take a chill pill then close client then open client again and relogin and problem will be solved eve cluster does not have a user limit login proxys between you and eve server do so that has just reached its limit I am in now but, my point remains. It reminds me over overselling in the Web Hosting space, eventually and probably infrequently, you will run into a overload situation. You hope that the overload is never noticed, so you can improve the back end before it becomes noticeable to the end user. CCP has an issue where paid customers see error messages that they can not get to what they pay for. I understand when there are technical difficulties from time to time, however this has become a chronic issue. Hence why I have made this post. Originally by: Jaari Val'Dara Originally by: MrThirteen "The EVE cluster has reached its maximum user limit. Please try logging in again later. You are #XXX in line for logon." This should NEVER happen. I pay a fee for an account, I should be able to log in to my paid account. If we are at this point, there should be procedures in place to start booting the trial members for paid customers. This should NEVER happen, MrThirteen I pay for gas and car, I should be able to instantaneously traverse space and time and reach my destination. Your comparison is feeble at best. I know that that if I put $15.00 in my gas tank, that gas will enable my car to go approximately 300 miles, on the surface of the ground at reasonable speeds. Likewise if I pay $15.00 for a service that allows me to log into servers that provide me with an environment to play a game, I know that the game provider has stated that I am allowed 1 month for that fee. Putting Gas in a car and expecting to instantaneously traverse space and time is an unrealistic expectation since a car and the gas therein were not designed for nor advertised to have that purpose. (Sorry DulRahmah is an alt, I forgot to change to MrThirteen before posting.)
Pesky LaRue The Magnificent Bastards	Posted - 2010.09.24 20:01:00 - [9] Edited by: Pesky LaRue on 24/09/2010 20:02:48 Edited by: Pesky LaRue on 24/09/2010 20:02:15 Originally by: DulRahmah Your comparison is feeble at best. I know that that if I put $15.00 in my gas tank, that gas will enable my car to go approximately 300 miles, on the surface of the ground at reasonable speeds. Likewise if I pay $15.00 for a service that allows me to log into servers that provide me with an environment to play a game, I know that the game provider has stated that I am allowed 1 month for that fee. You might want to check the EULA: NO WARRANTIES The Software, System, Game and all Game Content, and all other services and material provided in connection therewith, are provided "AS IS," with all faults, and without warranty of any kind. You assume all risk of use and all risk associated with accessing the System and playing the Game. CCP disclaims all warranties, whether express or implied, including without limitation the warranties of merchantability, fitness for particular purpose and non-infringement. There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free, nor that the System or Software will be compatible with your hardware and software. While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures. .
Liang Nuren Parsec Flux War.Pigs.	Posted - 2010.09.24 20:01:00 - [10] Originally by: DulRahmah CCP has an issue where paid customers see error messages that they can not get to what they pay for. I understand when there are technical difficulties from time to time, however this has become a chronic issue. Hence why I have made this post. Hi, I would like to inform you that you are being a deliberately obtuse horse's ass. You see, the login server that you connected to was full. As so many other people have told you - either restart your client and connect to a different login server or wait the 15 seconds to connect. -Liang -- Eve Forum ***** Extraordinaire On Twitter Blog
MrThirteen	Posted - 2010.09.24 20:03:00 - [11] Originally by: Alexeph Stoekai Originally by: MrThirteen "The EVE cluster has reached its maximum user limit. Please try logging in again later. You are #XXX in line for logon." This should NEVER happen. I pay a fee for an account, I should be able to log in to my paid account. If we are at this point, there should be procedures in place to start booting the trial members for paid customers. This should NEVER happen, MrThirteen Seems like someone doesn't know how the login servers work. Y'see, between users starting up their clients and the actual Tranquility cluster is a series of login servers. These servers handle login requests and pass client connections on to the cluster. The problem is that they have limited capacity. The distribution of users to the login servers is random, which means that sometimes one server happens to receive a big stack of login requests - too many for it to handle smoothly. When that happens, it makes a queue, and starts processing. Usually, it's faster to just restart the client and hope to get shuffled to a different login server. The logon queue has nothing at all to do with the number of people logged in - it's just bad wording calling the login servers "The EVE cluster" In the time it took me to respond to some of the unhelpful posts, I find this one from "Alexeph Stoekai" the first person to not just call me an idiot and actually try to help me understand what was happening. Thank you to Alexeph Stoekai, for actually being helpful, rather than an elitist eve player who likes to point out how smart they are and how stupid others might be. At least Alexeph Stoekai posted something that helped explain what happens when this occurs. To Alexeph Stoekai, I say thank you for addressing the issue I had, rather than the issue of my intelligence or lack there of in regards to how the eve cluster works.
Johnny Darkseid Caldari School of Applied Knowledge	Posted - 2010.09.24 20:04:00 - [12] Terrible troll.. Just close and restart the client to get right into the game when you het a login queue. Or is that too much to ask of a paying customer when the odd proxy server login jam happens? If so then you should have added this to the end of your op for the best effect: FFS FIX THE PROXY SERVER LOGIN LAG NAO CCCP!!!!
MrThirteen	Posted - 2010.09.24 20:05:00 - [13] Originally by: Liang Nuren Originally by: DulRahmah CCP has an issue where paid customers see error messages that they can not get to what they pay for. I understand when there are technical difficulties from time to time, however this has become a chronic issue. Hence why I have made this post. Hi, I would like to inform you that you are being a deliberately obtuse horse's ass. You see, the login server that you connected to was full. As so many other people have told you - either restart your client and connect to a different login server or wait the 15 seconds to connect. -Liang If you actually took the time to read my replies, you would see that I already have connected. Maybe you see a horse's back end because you are so familiar with them.
Alexeph Stoekai Stoekai Corp	Posted - 2010.09.24 20:07:00 - [14] Originally by: MrThirteen Originally by: Alexeph Stoekai Originally by: MrThirteen "The EVE cluster has reached its maximum user limit. Please try logging in again later. You are #XXX in line for logon." This should NEVER happen. I pay a fee for an account, I should be able to log in to my paid account. If we are at this point, there should be procedures in place to start booting the trial members for paid customers. This should NEVER happen, MrThirteen Seems like someone doesn't know how the login servers work. Y'see, between users starting up their clients and the actual Tranquility cluster is a series of login servers. These servers handle login requests and pass client connections on to the cluster. The problem is that they have limited capacity. The distribution of users to the login servers is random, which means that sometimes one server happens to receive a big stack of login requests - too many for it to handle smoothly. When that happens, it makes a queue, and starts processing. Usually, it's faster to just restart the client and hope to get shuffled to a different login server. The logon queue has nothing at all to do with the number of people logged in - it's just bad wording calling the login servers "The EVE cluster" In the time it took me to respond to some of the unhelpful posts, I find this one from "Alexeph Stoekai" the first person to not just call me an idiot and actually try to help me understand what was happening. Thank you to Alexeph Stoekai, for actually being helpful, rather than an elitist eve player who likes to point out how smart they are and how stupid others might be. At least Alexeph Stoekai posted something that helped explain what happens when this occurs. To Alexeph Stoekai, I say thank you for addressing the issue I had, rather than the issue of my intelligence or lack there of in regards to how the eve cluster works. You're welcome. But to be honest I was planning on insulting your intelligence. I felt it lent more weight to my point if I pointed out the facts supporting my own superior intellect, and I'm afraid that at some point all the veiled contempt and malice became overshadowed by some sort of... helpfulness? I dunno, but I swear it's never happened to me before. -----
Liang Nuren Parsec Flux War.Pigs.	Posted - 2010.09.24 20:10:00 - [15] Originally by: MrThirteen If you actually took the time to read my replies, you would see that I already have connected. Maybe you see a horse's back end because you are so familiar with them. I did read your replies and you're still being a deliberately obtuse horse's ass. -Liang -- Eve Forum ***** Extraordinaire On Twitter Blog
MrThirteen	Posted - 2010.09.24 20:11:00 - [16] Originally by: Johnny Darkseid Terrible troll.. Just close and restart the client to get right into the game when you het a login queue. Or is that too much to ask of a paying customer when the odd proxy server login jam happens? If so then you should have added this to the end of your op for the best effect: FFS FIX THE PROXY SERVER LOGIN LAG NAO CCCP!!!! Funny how someone posting about a chronic issue they see and looking for support is a troll. I can see this community is more about being elitist pigs rather than being a helpful hand. I guess the forum community here is not for posting issues. I did not want to start a flame war, and if I had the option, I would lock this post, since: 1. I am now connected 2. Problem of why I continue to get the message has been answered and resolved. If posts continue to show up on this thread, I will presume the trolls have taken the thread over... They can have it.
HeIIfire11	Posted - 2010.09.24 20:13:00 - [17] Edited by: HeIIfire11 on 24/09/2010 20:14:33 Originally by: MrThirteen "The EVE cluster has reached its maximum user limit. Please try logging in again later. You are #XXX in line for logon." This should NEVER happen. I pay a fee for an account, I should be able to log in to my paid account. If we are at this point, there should be procedures in place to start booting the trial members for paid customers. This should NEVER happen, MrThirteen tip:close the client..restart and log in..dont wait around.Works all the time. Edit:just saw that its been said before..was tl;dr
Tippia Sunshine and Lollipops	Posted - 2010.09.24 20:15:00 - [18] You know, if you had just asked what this was all about rather than go off on some indignant (and, as it proved, uninformed) rant, you would probably not have had the same kind of responses. Instead, you are the one who comes off as a troll here because you're trying to defend that initial, poorly worded, ignoranceà ùùù ôIf you're not willing to fight for what you have in ≡v≡à you don't deserve it, and you will lose it.ö ù Karath Piki
Intense Thinker Minmatar	Posted - 2010.09.24 20:16:00 - [19] Good troll actually, caught Chribba Signature locked for editing a moderator's warning. Zymurgist
Syn Callibri Minmatar 21st Eridani Lighthorse	Posted - 2010.09.24 20:30:00 - [20] Originally by: MrThirteen "The EVE cluster has reached its maximum user limit. Please try logging in again later. You are #XXX in line for logon." This should NEVER happen. I pay a fee for an account, I should be able to log in to my paid account. If we are at this point, there should be procedures in place to start booting the trial members for paid customers. This should NEVER happen, MrThirteen You can't be too upset...you took the time to post your QQ with your alt. I smell troll. Syn Callibri Commander - Fleet Ops, 21st Eridani Lighthorse Keeper of the Blood Pact
Berikath	Posted - 2010.09.24 20:51:00 - [21] Originally by: MrThirteen "The EVE cluster has reached its maximum user limit. Please try logging in again later. You are #XXX in line for logon." This should NEVER happen. I pay a fee for an account, I should be able to log in to my paid account. If we are at this point, there should be procedures in place to start booting the trial members for paid customers. This should NEVER happen, MrThirteen No. What should never happen is that you don't actually get logged in when the line is empty. It should NEVER be faster to just close the window, open another, and try again. *** Wish list for PI: One-click input routing Copy product, inputs & outputs in factories *Launchpad upgrades: twice the space, twice the cost, half the hassle!
Barakkus Caelestis Iudicium	Posted - 2010.09.24 21:31:00 - [22] Edited by: Barakkus on 24/09/2010 21:31:54 The login process could use some tweaking on the client and login server side. I've gotten a lot more messages about queues in the past year or so than in previous years. I probably get a queue messages every 3rd login or so. Got a lot more people playing now a days, might not be a bad idea to look at the logic behind how a login server is chosen to stream line it for higher frequency of connections. Waiting for the queue to clear doesn't actually work either, it seems the client forgets what it's doing after being notified of a queue. I would venture a guess that they either are, or will be looking at that whole thing since they already moved character information to a seperate cluster to reduce load on the stuff that runs systems etc.
Jim Luc Caldari Rule of Five Lucky Starbase Syndicate	Posted - 2010.09.24 22:57:00 - [23] Instead of rejecting you, why doesn't the client just refresh the same way stopping & starting your client works? It just seems lazy to me. Sortof like resetting your IP address used to take a system reboot, now it's automatic in Windows 7 & OSX.
Barakkus Caelestis Iudicium	Posted - 2010.09.24 23:45:00 - [24] Originally by: Jim Luc Instead of rejecting you, why doesn't the client just refresh the same way stopping & starting your client works? It just seems lazy to me. Sortof like resetting your IP address used to take a system reboot, now it's automatic in Windows 7 & OSX. It used to actually, somewhere over the last year or two the client started forgetting what was doing on the first failure to get an immediate connection to the login servers.
Jhoria Englside	Posted - 2010.09.25 00:02:00 - [25] Originally by: Johnny Darkseid Terrible troll.. Just close and restart the client to get right into the game when you het a login queue. Or is that too much to ask of a paying customer when the odd proxy server login jam happens? If so then you should have added this to the end of your op for the best effect: FFS FIX THE PROXY SERVER LOGIN LAG NAO CCCP!!!! terribly bad at acting superior for catching a troll throwing troll food, negating the calling out of the troll facetious remark going back to being superior Edit: or not
Johnny Darkseid Caldari School of Applied Knowledge	Posted - 2010.09.25 07:00:00 - [26] Originally by: Jhoria Englside Originally by: Johnny Darkseid Terrible troll.. Just close and restart the client to get right into the game when you het a login queue. Or is that too much to ask of a paying customer when the odd proxy server login jam happens? If so then you should have added this to the end of your op for the best effect: FFS FIX THE PROXY SERVER LOGIN LAG NAO CCCP!!!! terribly bad at acting superior for catching a troll throwing troll food, negating the calling out of the troll facetious remark going back to being superior Your point?

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