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Thread Statistics | Show CCP posts - 1 post(s) |
Fail Fit
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Posted - 2010.11.14 14:11:00 -
[1]
So I cancelled this account last month and everything seemed fine. That is until CCP still charged me for a subscription fee. Apparently I am not the only one. I read other forums that deal with Eve Online and there is several more people reporting the same problem. If you cancelled an account in the last couple months, i suggest you check your bank account to see if they are still charging you.
I guess Incursion came early, just not the one in the dev blogs. 
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Fail Fit
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Posted - 2010.11.14 17:58:00 -
[2]
Edited by: Fail Fit on 14/11/2010 18:01:05
 Originally by: CCP Zymurgist
Sorry to hear that Fail Fit. If you havn't already please file a petition under Billing and Account -> Payment Issues for assistance.
If anyone else has experienced the same this month please let us know so we can look into it further. Check your old accounts, etc.
I did file a petition. What I want to know is there a problem? On a large scale the community should know about? I just don't want to see another Warhammer Incident if you know what i mean... 
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Fail Fit
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Posted - 2010.11.16 14:44:00 -
[3]
My last contact from the GM was before the weekend. It is now Tuesday and I have not received any update on anything. I am trying to be as patient as possible.
"Where's the ****ing money Lebowski?"
Seriously, I want my money already. And for those saying that by trusting CCP with my bank account information on a subscription fee, you are saying that CCP is not trustworthy and the player base should go thru another site like PayPal to avoid that.
CCP do you agree with that? Is it safe for the players to have subscriptions tied to you directly from their credit cards and banks? Or should we go with other third parties?
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Fail Fit
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Posted - 2010.11.16 15:12:00 -
[4]
Edited by: Fail Fit on 16/11/2010 15:14:28
Originally by: Ranger 1
Oh for Gods sake, grow up.
So what you are saying is I should just give up. Not make a big stink about it. Not let others know that there is issues with the billing department. Not say that they are taking entirely too long. It is called being persistent. I don't care if it was 1 dollar or 1000 dollars. I want my money back and will not stop till the error is corrected.
Originally by: Ranger 1
If this is the worst billing issue you've had to deal with in your brief adult life consider yourself lucky.
It is not the worst. Just because murder happens daily does not mean someone getting ****d is OK. It is still wrong.
Originally by: Ranger 1
What do you do for a public expression of outrage when your credit card company makes a billing error?
They don't.
Originally by: Ranger 1
Call the president?
No. I call the company that made the error.
Do you work in customer relations type department that has to deal with unhappy customers where the company you work for has done something wrong? And because they are not super duper ultra happy about it, you are wildly upset with them for calling and complaining? I think you are. And this post has been your chance to blow off some frustration that has built up at work. All those customers that keep calling, making you work. If that is the case, then I'm sorry, but it is your job. If you are unhappy with it, please find other employment.
If none of the above is the case and you are just a frustrated poster who saw a thread they didn't like go back to page 1 and now you have to see it again while you franticly rage press F5 for new threads to troll, well... then I apologize for my thread taking up some space on your screen. Once CCP corrects the error I can assure you this thread will die and you will have your entire screen full of post you would rather flame and add no useful content to it.
EDIT: For spelling and also to make the poster I replied to feel easier knowing I was not able to make a post without having to go back and edit, thus, making him more confident in replying knowing I am human.
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Fail Fit
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Posted - 2010.11.16 15:30:00 -
[5]
Originally by: Ranger 1
The point being, yelping on the forums like a scalded dog really isn't necessary, although it does make it easier to identify the youngsters that have limited real world experience.
The squeaky wheel gets the grease.
I am also perfectly content having my money back and some people viewing that as being immature and self centered twit. I have my money back...
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Fail Fit
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Posted - 2010.11.16 15:38:00 -
[6]
Originally by: Ranger 1
Originally by: Fail Fit
Originally by: Ranger 1
The point being, yelping on the forums like a scalded dog really isn't necessary, although it does make it easier to identify the youngsters that have limited real world experience.
The squeaky wheel gets the grease.
I am also perfectly content having my money back and some people viewing that as being immature and self centered twit. I have my money back...
Except, of course, that ranting on the forums does exactly nothing to rectify your problem. So in this case the squeaky wheel gets no grease, it's simply annoying.
Stop opening this thread and above all, stop posting in it and that annoyance goes away. 
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Fail Fit
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Posted - 2010.11.16 23:14:00 -
[7]
I put a stop payment out on Friday.
CCP cleverly changed the billing date to get around it and I was billed, yet again, today.
So now I cancelled my credit card completely. My bank along with VISA are now starting to investigate the billing practices of CCP Games.
I guess those who said giving CCP your credit card details was a bad idea was correct.
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Fail Fit
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Posted - 2010.11.18 21:36:00 -
[8]
It has been almost a week since I last hard from GM Stardust. So moderators, I know you see this, please walk over and check his pulse. I would like to get this issue resolved.
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