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Bobbeh
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Posted - 2005.01.12 13:17:00 -
[31]
It seems to me that there are 3 gate bugs. I havenÆt noticed the first since exodus simply because I havenÆt been using a lot of instas so it maybe that the first and the second are the same just without the sensor message. As someone has already mentioned, i too believe it has something to do with auto locking back but we still need a proper fix.
1. You are using an insta-jump bookmark and you are not using autopilot to gate jump. You click jump before your ship has left warp properly, delaying your ability to jump for about 20 seconds.
2. You are not using insta-jump bookmarks. You warp to a gate and approach of your own accord. You click jump when you are within range but you are told your ship is re-aligning its sensors and you are told how long it is before you may jump. You also receive this message when you decide to try and go back to a gate you have just jumped through before your sensors have ôalignedö.
3. You are not using insta-jump bookmarks. You are using autopilot to approach and jump out of system. You are told you are jumping (sometimes it you even cloak) but you donÆt and you are unable to do anything except get shot down.
CCPÆs response to these:
IÆm sorry but we cannot replace ships/items because our logs show nothing wrong. We cannot go by your word and therefore providing your logs for us to see is not enough (why would anyone bother to lie, itÆs a computer game!!!). Neither can we go by any other playerÆs word that claim they had witnessed the incident even if it is the player who caused you the loss of your ship/ equipment. However, we will continue to ignore that there might actually be a problem with the game.
Can I also ask, what do server side logs show?
Mimiru > It'd be a tie, the monkies nerfed pooflinger wouldnt have enough tracking to hit the parrot orbiting him, but the parrot's beak is so small it couldnt break the monkey's fur tanking. |
Bobbeh
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Posted - 2005.01.12 13:20:00 -
[32]
oh these were the logs by the way:
First time:
19:16:53 ] (notify) Spikum [CE] has started trying to warp scramble you.
[ 2004.12.10 19:16:53 ] (notify) Your ship sensors are still tuning in on subspace frequencies.<br>Estimated time left: 14 seconds.
[ 2004.12.10 19:16:53 ] (combat) <color=0xffbb6600>Spikum [CE] aims well at you, inflicting 24.1 damage.
[ 2004.12.10 19:16:53 ] (combat) <color=0xffbb6600>Spikum [CE] aims well at you, inflicting 23.7 damage.
[ 2004.12.10 19:16:54 ] (combat) <color=0xffbb6600>Spikum [CE] places an excellent hit on you, inflicting 28.6 damage
[ 2004.12.10 19:16:56 ] (combat) <color=0xffbb6600>Spikum [CE] places an excellent hit on you, inflicting 30.0 damage.
[ 2004.12.10 19:16:56 ] (notify) Your ship sensors are still tuning in on subspace frequencies.<br>Estimated time left: 10 seconds.
and so on.
2nd time:
[ 2004.12.12 09:57:13 ] (None) Jumping to Stargate (PF-346) in Orvolle solarsystem
[ 2004.12.12 09:57:23 ] (notify) Autopilot jumping to Orvolle
[ 2004.12.12 09:57:27 ] (notify) Chode Rizoum [ROARR] has started trying to warp scramble you.
[ 2004.12.12 09:57:29 ] (combat) <color=0xffbb6600>Widowmaker Heavy Missile I belonging to Chode Rizoum hits you, doing 147.7 damage.
[ 2004.12.12 09:57:30 ] (combat) <color=0xffbb6600>Widowmaker Heavy Missile I belonging to Chode Rizoum hits you, doing 112.1 damage.
[ 2004.12.12 09:57:30 ] (notify) Automatic override. Manual control overridden by autopilot. Please wait for operation to complete.
[ 2004.12.12 09:57:35 ] (notify) Autopilot jumping to Orvolle
[ 2004.12.12 09:57:38 ] (combat) <color=0xffbb6600>Widowmaker Heavy Missile I belonging to Chode Rizoum hits you, doing 112.7 damage.
[ 2004.12.12 09:57:43 ] (combat) <color=0xffbb6600>Widowmaker Heavy Missile I belonging to Chode Rizoum hits you, doing 172.5 damage.
[ 2004.12.12 09:57:44 ] (combat) <color=0xffbb6600>Widowmaker Heavy Missile I belonging to Chode Rizoum hits you, doing 172.5 damage.
Mimiru > It'd be a tie, the monkies nerfed pooflinger wouldnt have enough tracking to hit the parrot orbiting him, but the parrot's beak is so small it couldnt break the monkey's fur tanking. |
Cobracure
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Posted - 2005.01.12 13:24:00 -
[33]
The bug exists and you wont jump if your targetted by NPC's - some systems have NPC rats very close to the gate so you will die if you are AFK travelling.
The way round this is to hit ESC and set autotarget to zero.
Its still a very annoying bug and I would like it fixed because you dont want it set to zero for mission running.
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Lungorthin
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Posted - 2005.01.12 15:03:00 -
[34]
in my petition i tried to be as extensive and explicit as possible, and i included all the logs and killmails showing that I was killed twice in a row, first ship, then pod, AFTER I had supposedly 2 times already JUMPED the gate.
The GM refused to accept my logs as evidence. (What are those logs then good for I wonder?)
He also refused to show me what their logs recorded.
Can it be that different GMs handle these petitions in different ways?
*****
I think the comment of another player on this thread that CCP should improve their recording/logging of what exactly happens at gates is the best idea sofar.
Lungorthin
If you want peace... prepare for war. |
Gozan Nazog
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Posted - 2005.01.12 15:16:00 -
[35]
Edited by: Gozan Nazog on 12/01/2005 15:18:57
I think this bug is most often a consequence of locking something immediately prior to jumping, the lock is usually made by the auto-target back feature. i.e. your heading to the gate, someone (pc or npc) locks you, auto-target back starts locking them back, you lock just a fraction before you hit gate = NO JUMP.
If you notice nearly all people here talk of being targeted, I bet all were in fast locking ships also.
Turn off auto targt back and it doesn't happen
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EndersGame
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Posted - 2005.01.12 16:12:00 -
[36]
I have lost 2 armageddons, and a maller, and a full set of implants to this bug.
In every case I have petetioned and included a log server dump, I have been told that if there server logs do not SHOW it, then they cant do anything.
In all cases I got nothing back.
I do believe the devs sometimes fail to realize the hours of investment this game requires to aquire these items. Perhaps since they have the ability to spawn items they loose a touch of the sheer ammount of human time that is spent in laboring for these items, only to have them taken away by an action that we have no ability to control (although now setting target back to 0 seems to help).
If we the players had lost these items due our own carelessness, we would understand the loss and move on. But to loose these items to a valid bug, and then being told that we cannot get them back, even though its stated in the EULA that we will get these losses reimbursed I do feel does make us the players that have lost these items upset.
I also feel we do have a valid reason to be upset until this bug is labeled a bug and that it can be finally resolved.
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Monty Burns
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Posted - 2005.01.12 16:12:00 -
[37]
 Originally by: Amthrianius
Edited by: Amthrianius on 12/01/2005 11:42:48
I'm putting this in bold so people can see it better
-FIX-
It is a bug caused when a ship locks you and you auto-lock back at him. And if you are in the locking phase whilst you jump, you won't jump. To fix this set Auto-locked targets to 0 in the esc menu.
-FIX-
Thanks for the info. Sadly this is not a FIX its a work around. There is a big diference  I use the auto-lock feature extensivley and don't feel that I should have to turn this off, especially when running dangerous PvP combat routes.
I ask again, how can simple stuff like this get through QA?
Darwin 4tw
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Lafiele
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Posted - 2005.01.12 16:32:00 -
[38]
Edited by: Lafiele on 12/01/2005 16:33:22
I have lost a Raven with VERY expencive equipment to this, and the pirates that of course
contributed to it, however i dont blaim them... i could notjump for some reason, this
bug describes it very well, now im about 700m shorter thanx to CCP:s mess!
I have filed a petition... but they cant see it in they logs they said, i have answered
them... and havent even recieved some kind of comment on my answer.
I PAY to play this game, i have worked HARD to get the stuff i had at that moment
and the company i am paying to dont even offer ANY KIND OF SUPPORT for something that
they caused...... This is the WORST service i ever had....
They create a bug, we all suffer for it and they cant even help by giving us back what
we lost thanks to them..... this is messed up!
And a happy costumer since long ago have turned into a very unhappy person
Miner - KristofferTr
Fighter - Whitelitch
Tactical - Lafiele |
ShadowHawk
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Posted - 2005.01.12 16:40:00 -
[39]
The most frustrating part about things like this is that the devs don't acknowledge it, that the players get burned for CCPs logs not showing what it should show and that even submitting valid evidence is being ignored by the GMs.
Yet TomB (just as an example) has time to tinker around with ship 'balancing' (see his double hit points for ships thread under ship and modules)...
I think it's about time for CCP to a) acknowlege problems like this, b) treat their customers not like lying scumbags, c) work on fixing bugs instead of tinkering with ship stats...
This is not meant to be flaming nor trolling, it's simply an advice from one software engineer to another... don't fix what isn't broken, you have enough broken things to fix as it is...
and to customer service, ask the devs to give you the tools you need to do your job... if you can't verify a claim of a customer, then the devs didn't do their job...
Again, appologies for my ramblings, it just saddens me to see such a great game handled so poorly in customer service while the devs have their priorities the wrong way around.
Your 280mm 'Scout' Artillery I perfectly strikes Sansha's Scavenger, wrecking for 264.3 damage.
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Ticondrius
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Posted - 2005.01.12 17:03:00 -
[40]
I petitioned mine, and got the "You must be smokin' *****" response.
I've lost a frigate, a destroyer loaded with rather valuble cargo, and a BShip to this bug.
However..it happens before you jump. I'd be tooling along towards the gate, either under blockade or chase conditions, and be under fire when I reached jumping range, usually scrammed and webbed as well. When I told the ship to jump..it just sat there...and blew up. -_-
"If I'm brutally honest and it offends you, that's not my fault."
(\_/)
(O.o)
(> <) This is Bunny. Copy Bunny into your signature to help him on his way to world domination. |
Albus
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Posted - 2005.01.12 17:23:00 -
[41]
I too have lost a couple of ships and also killed a couple of ships due to this bug. The gate goes off, but nothing happens. I expect there to be a fix in the next patch. If there isn't then CCP obviously don't play their own game, cos along with bumping these are the two most game-destroying bugs I have ever come across.
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Cell Satimo
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Posted - 2005.01.12 18:01:00 -
[42]
I've experienced a bug twice in the last 2 weeks approaching a gate on autopilot using MWD.
In one case the ship remained visible after the jumping message, and then nothing happened, so I restarted the client and appeared on the other side of the gate.
The second time I was 'cloaked' for jump, message 'jumping had appeared' and restarting the client put me on the same side of the gate.
Lucky neither resulted in loss of the ship, however the issue is that because of the relatively infrequent occurance of this bug, I keep forgetting to run log server.
If everyone here runs log server (as suggested previously) then we have more chance of capturing the bug and enabling the dev's to (regognise and) sort it.
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Join eve-webring.com to promote your site. |
Bobbeh
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Posted - 2005.01.12 18:13:00 -
[43]
Now that this thread has been moved to "Patch Review" we wont see very many more responses.
I believe a bug discussion such as this had a right to stay in General discussion but just because it was a hot topic and it was quite hostile towards CCP (rightly so imo) it was moved.
You dont bother moving half of the other threads that could be in better places but when a discussion about something which effectively means CCP have wasted their own players time (isk and time wise) it is moved.
Mimiru > It'd be a tie, the monkies nerfed pooflinger wouldnt have enough tracking to hit the parrot orbiting him, but the parrot's beak is so small it couldnt break the monkey's fur tanking. |
Cobracure
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Posted - 2005.01.12 18:13:00 -
[44]
As others have stated - just need the Devs to see this thread and work out why Auto targetting back, breaks the jump.
In the meantime as several have now said (in case you missed it):
ESC - Auto Target Back = 0 Targets
Who knows - we may even get a hotfix like with the cargo bug.
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Bobbeh
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Posted - 2005.01.12 18:30:00 -
[45]
when you do that, you stop your ability to lock people with sensor dampeners before they can get all the damps on you. (maybe this is the way it should be but i dont wanna affect my chances).
Mimiru > It'd be a tie, the monkies nerfed pooflinger wouldnt have enough tracking to hit the parrot orbiting him, but the parrot's beak is so small it couldnt break the monkey's fur tanking. |
Bladen Usher
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Posted - 2005.01.12 21:25:00 -
[46]
I've lost a mega to this bug as well. And I would have to agree with others, that it seems to surface more often when you are under attack.
I've petitioned more times than I can count on this issue. CCP believes that they can just politly ignore that the problem exists. Saying "We don't see any problem in the log" and then making each and everyone of us out to be a liar.
CCP needs to own up to their mistakes, we are the ones paying their bills. At some point we will get tired of the excuses and leave for some other green pasture.
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Gner Dechast
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Posted - 2005.01.12 21:35:00 -
[47]
"Gate bug" exists, and is very well known by my friends. There is also a workaround for that pesky bug - which I'm sure has already been mentioned somewhere along this thread...
Just to state that me and practically everyone I play with do know this bug... |
Lig Lira
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Posted - 2005.01.13 00:29:00 -
[48]
I was killed because of this.
I have been reimbursed.
Which PA character are you?
That's no flying saucer, that's my ass! |
Bobbeh
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Posted - 2005.01.13 05:09:00 -
[49]
Lig Lira, can you say we are all your alts, that GM obviously likes you.
Mimiru > It'd be a tie, the monkies nerfed pooflinger wouldnt have enough tracking to hit the parrot orbiting him, but the parrot's beak is so small it couldnt break the monkey's fur tanking. |
Nilkarus
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Posted - 2005.01.13 13:24:00 -
[50]
I've done some testing with this bug, and I think I've narrowed down the 'cause' of it.
Targetting seems to be the culprit. If you target something, and immediately jump after doing so, this 'cloaked but havn't really jumped' thing occurs where the client cloaks your ship and does the jump animation, but anyone else sees you fine and can freely target you and blast away at your ship.
"Auto Target Back", set this to 0. If NPCs/Players target you just before you click jump on the gate, the bug seems to occur a lot. Setting it to 0 avoids the problem of automatically starting a targetting cycle the same moment you're trying to jump out.
I'll play with this a bit more and see if I can get repeatable steps to make this occur every time.
Movie Archive - Kill List |
MOOstradamus
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Posted - 2005.01.13 14:20:00 -
[51]
Hmm ... I realise now that the destruction of my Mammoth (+ 53mill ISK of cargo) a few weeks ago was prolly due to this bug as the ship exploded several seconds after the 'JUMPING' message appeared
MOOrovingian "Following & supporting EVE (since Jan 2001) is like wiping your arse with sandpaper."
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Ticondrius
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Posted - 2005.01.13 15:02:00 -
[52]
The setting of auto target back to 0 saved me this time.
Thanks for nuking off a rather useful feature, CCP.
"If I'm brutally honest and it offends you, that's not my fault."
(\_/)
(O.o)
(> <) This is Bunny. Copy Bunny into your signature to help him on his way to world domination. |
Harakiri
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Posted - 2005.01.13 16:04:00 -
[53]
Edited by: Harakiri on 13/01/2005 16:08:34
I had this bug , autotarget set to 0 before and ignore conversation reqs ON
Lost a punisher and my clone with 4 +3 inplants ... nothing in the logs and no reimbursement ofcourse ..
My logs says I have jumped 3 times before my enemies even start shooting at me and i jump 2 more times after that still my ship is there at the gate and can be shot at.
In my case i couldnt jump cause my enemies had me targetted .. so it fits into the conclusion of targetting beeing the culprit.
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Jor Myne
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Posted - 2005.01.13 17:39:00 -
[54]
My petition
*snip*
CCP Reply
*snip*
I am personally getting sick of the crash to desktop problems and the gate jump problems. I would not mind if CCP would admit there is a general bug and put in iterim measures to ensure the players (yes, the PAYING CUSTOMERS) do not lose out, but it seems there are deficiencies in their server logs such that they cannot tell a genuine claim from a fake one.
Posting private communications with the CS Team isn't allowed on the forums - Wrangler
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Dave Tehsulei
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Posted - 2005.01.13 18:40:00 -
[55]
i got my message from the gm, as i expected my 100mil of stuff cant be replaced becuase he cant see any trace of a bug from his end, it looks like normal combat loss, or words to that effect 
/rant FIX THIS ******* bug /rant
please?
----------------------------
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tomzki
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Posted - 2005.01.14 23:27:00 -
[56]
Thanks for the top about changing the autotarget back setting. I've also had this bug and it's a haemorroid...
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Hype
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Posted - 2005.01.15 02:50:00 -
[57]
Been killed too - and when you're **** poor you can't afford new implants
Can't really see whats causing it, but I can tell you I got it with auto return lock or whatever is is (dangerous in empire space btw, so turned off anyway) - and autoreject off also so fools can't exploit and spam you with invitations.
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Kublai Khan
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Posted - 2005.01.15 15:50:00 -
[58]
lost a taranis and pod to this very thing. petitioned and no refund given (not like i expected one tbh).
needs sorting ;\
---
Follow me if I advance,
Kill me if i retreat,
Avenge me if i fall. |
Icarus Starkiller
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Posted - 2005.01.16 19:11:00 -
[59]
Originally by: Braaage
It happens because your trying to jump before you exit hyperspace. You can duplicate this anytime anywhere by doing the above.
That is a different bug, the hyperspace lockout. Just like the docking lockout - you just sit there while your speed drops to zero, and it says you have X seconds to 'get in sync' (or whatever).
This cloak, jump (gate actually cycles), but don't jump thing is completely different. I've gotten it using instas, slow travel using auto, any number of ways. Luckily never with rats/enemies nearby.
I believe it's the client falling out of sync with the server due to some latency issues somewhere. Any time there's a transition from one environment to another it tries to resync... and you get screwed, as it is your client resyncing, not the server (and thus, no anomalies on the server logs).
Just the way I see it.
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Piscis
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Posted - 2005.01.17 11:20:00 -
[60]
lost a taranis on saturday due to this annoyance. jumped, cloaked, it came up jumping, never did, I warped to the planet. Warped back, mwd to the gate, jumped, decloaked, relcloaked then pod.
Not a happy bunny.
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