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Author	Thread Statistics \| Show CCP posts - 1 post(s)
jb00d	Posted - 2010.12.01 21:17:00 - [1] I have reached my witts end. I have been without my main account for 48+ hours, yet CCP has my money. I have confirmed bank and PAYPAL statements showing two separate transactions of 15$ each for my two accounts. One account, this one, jbood1, activated My main account, with character hexadecimal01, gave me an error message. I have filed multiple petitions with CCP and have not received a response. I can understand the bugs and glitches being filled after a patch, but seriously this is money we are talking about. CCP has $15 of my dollars and I can not reach them to even form a line of communication. The American phone line does not handle account/billing information. The out-of-game petition filing system only works if your account, has time. If I did not have a second account I would be forced to file a petition with just my email address. It clearly states on the petition page, "To speed up the process, please log in with your game account" If this was my only account I would be in the dark for days waiting for someone to remember to check the "unknown account bin" of the petition system. I am posting this message on every board I can and having every corp member file a petition. All I want is for CCP to be reachable, for a financial issue. ALL I NEED IS COMMUNICATION Tell me no, we can not turn on your account today, that is better than hearing nothing at all. Like I said, I would understand a back log of problems due to the patch, however I feel, and correct me if I am wrong, that financial issues should have an expedited line of communication. -Hex-
SPACESHIPS LAWYER	Posted - 2010.12.01 21:23:00 - [2] Yes CCP please respond...with a ban for the original poster for forum spamming. Also, your stuff can i haz?
Vap0rZ	Posted - 2010.12.01 21:29:00 - [3] Edited by: Vap0rZ on 01/12/2010 21:34:10 Originally by: jb00d text -Hex- If you make petition thru this link is faster: https://support.eveonline.com/pages/petitions/createpetition.aspx
Vap0rZ	Posted - 2010.12.01 21:32:00 - [4] Originally by: SPACESHIPS LAWYER Yes CCP please respond...with a ban for the original poster for forum spamming. Also, your stuff can i haz? If you donÆt shut the f uck up on serious maters you may find you self playing WoW (btw where you belongs) in the next 15 days.
jb00d	Posted - 2010.12.01 21:34:00 - [5] I have used that link to create multiple partitions. I am only spamming the first forum set, because I can not reach someone from CCP. is it really that much to ask for? they have my money, I want my game... they havent delivered my game time.. ok.. tell me why... hello... anyone home.... annyyyyone?? Just want a response.
Vap0rZ	Posted - 2010.12.01 21:37:00 - [6] I can understand that you are frustrated but spamming multy support will only get this to last longer as petitions are processed as first come first served (incursion got fair share of petitions). The point is when you account get credited you wonÆt lose any game time as the game time is counted backward from the day account is activated.
jb00d	Posted - 2010.12.01 21:42:00 - [7] IT WORKED!!!! not 10 min after I posted all these requests I had both my petitions answered and my account temporarily reactivated until we can clear up the payment mess Sorry for the spamming, and thank you CCP for answering my call for help! Happy Holidays Pilots!!
RadioControlled Dvice Shipyards	Posted - 2010.12.01 21:44:00 - [8] Originally by: Vap0rZ Originally by: SPACESHIPS LAWYER Yes CCP please respond...with a ban for the original poster for forum spamming. Also, your stuff can i haz? If you donÆt shut the f uck up on serious maters you may find you self playing WoW (btw where you belongs) in the next 15 days. Forum spam / duplicate threads aren't allowed, nor is it helpful (not to mention the fact it can be down right annoying). Also: pot and kettle? You might not like posts like the one you quoted, but I still have to see evidence on bans from 'annoying' posts. Evading the profanity filter, however, isn't allowed - are you asking for a ban for yourself? If so, use the time given to take some spelling lessons. @OP: In future, petition under 'stuck' - category, either from game or from the link on this site (look left). Those tend to get the fastest responses.
Venkul Mul Gallente	Posted - 2010.12.01 21:46:00 - [9] Spamming multiple petition is really the way to go. As a add on spamming multiple thread in forum is the best way to get your account back with a nice ban. Getting your corpmates to spam even more petitions is even better. After all is done you will have 10 different GM handling your petitions, every one of them doing his stuff and trampling the toes of the others. End result they will lose a lot of time and your petition will be handled more slowly than normal. You should do 1 petition and wait. If after 48 hours you get nothing you can open the petition and add to it but you should not open another petition. Doing it your way mean that every player will file multiple petitions every time they want something petitioned, with the net result of slowing the petition system.
Niveon	Posted - 2010.12.01 21:53:00 - [10] http://en.wikipedia.org/wiki/Tragedy_of_the_commons

CCP Zymurgist Gallente C C P	Posted - 2010.12.01 22:05:00 - [11] Moved from Missions and Complexes. Zymurgist Community Representative CCP Hf, EVE Online Contact Us

Jasen Too Instant Annihilation Everto Rex Regis	Posted - 2010.12.01 22:11:00 - [12] Edited by: Jasen Too on 01/12/2010 22:11:40 point still applied
Major Kaboomski	Posted - 2010.12.01 22:13:00 - [13] you are the cancer that is killing this world.
Jhoria Englside	Posted - 2010.12.01 22:15:00 - [14] times like this BAWW i smirk and enjoy their inefficiency Originally by: CCP Zym Look at the thread, now look down, now look at the thread again. That's right it's now locked for spam. Now look at your spaceship, now back at me, that's right I'm on a Phobos
jb00d	Posted - 2010.12.01 22:43:00 - [15] CCP has reactivated my account and I will be working with them to resolve my issue. I would like to thank the CCP petition team, and also whichever GM noticed my message and responded to my petition. the ONLY reason I went this route to be heard is the fact that my money went through yet there was a glitch. I wouldn't dream of doing this sort of game for a game glitch or items missing in my account. Money - The one commodity that's in short supply. Even with this digital world I still feel that I should have a human to speak to with regards to monetary exchanges. Again, I would like to apologize for the previous spamming, and I do not recommend that anyone repeat my actions. Communication, speedy communication, that was the desired outcome, and It was achieved via this method. So how about we switch gears on this thread a bit and I ask some pilots in the eve universe how they would treat a situation where you pay for a product you don't receive. Followed by a delay in response to the issue. Keep in mind , money, leave out of your mind, the fact it is a video game.. Entertainment or not, Eve is part of my monthly budget... A very tight budget. If I do not keep watchdog like stance for every dollar I will not stay ahead in this economy. Argue that point :)
Boinz Caldari Muffin Munchers	Posted - 2010.12.01 22:45:00 - [16] This thread started as a promising whining ***y thread where a spoilt brat didnt get what he wanted instantly. Then someone steps in and handles the issue maturely because OP couldnt do it himself. Now OP is happy and still a spoilt brat Just saying. Originally by:** CCP Oveur Guess what I'm wearing.
Yuki Kulotsuki	Posted - 2010.12.01 23:46:00 - [17] 1. www.paypal.com 2. Dispute 3. ??? 4. ~~PROFIT!~~ brat Originally by: CCP Lemur THIS IS GOD: ... IF YOU HAVE ANY MORE REQUESTS I'M AVAILABLE SUNDAY FROM 10:30 TO 12:00 TO RECEIVE YOUR PRAYERS.
Max Cetera Capital Researchs Inc.	Posted - 2010.12.02 00:38:00 - [18] Originally by: jb00d I have reached my witts end. I have been without my main account for 48+ hours, yet CCP has my money. I have confirmed bank and PAYPAL statements showing two separate transactions of 15$ each for my two accounts. One account, this one, , activated My main account, with character , gave me an error message. I have filed multiple petitions with CCP and have not received a response. I can understand the bugs and glitches being filled after a patch, but seriously this is money we are talking about. CCP has $15 of my dollars and I can not reach them to even form a line of communication. The American phone line does not handle account/billing information. The out-of-game petition filing system only works if your account, has time. If I did not have a second account I would be forced to file a petition with just my email address. It clearly states on the petition page, "To speed up the process, please log in with your game account" If this was my only account I would be in the dark for days waiting for someone to remember to check the "unknown account bin" of the petition system. I am posting this message on every board I can and having every corp member file a petition. All I want is for CCP to be reachable, for a financial issue. ALL I NEED IS COMMUNICATION Tell me no, we can not turn on your account today, that is better than hearing nothing at all. Like I said, I would understand a back log of problems due to the patch, however I feel, and correct me if I am wrong, that financial issues should have an expedited line of communication. -Hex- Personal information removed. Zymurgist THIS WILL BE DEALT WITH! REALLY!
Clown Pron	Posted - 2010.12.02 00:45:00 - [19] OP's a f****** idiot
William Cooly Sol Enterprises	Posted - 2010.12.02 00:53:00 - [20] Originally by: Clown Pron OP's a f*cking idiot - I troll stupid people.
Quigon Jimm Idiots With Gunz	Posted - 2010.12.02 01:49:00 - [21] Originally by: Niveon http://en.wikipedia.org/wiki/Tragedy_of_the_commons great link, interesting point
Brian Ballsack	Posted - 2010.12.02 02:40:00 - [22] Just wait, you impatient little kid, sometimes it can take a while for your petition to be answered, 48 hours is nothing.
Piyale Pasa	Posted - 2010.12.02 03:16:00 - [23] My brother has already sued PayPal because they breached the secure information privacy. I was very suprised (in a bad way) when CCP dismissed PayByCash, which was a great way to pay for ppl who didn't like CreditCards and would rather prefer a wiretransfer. I never had delays or any other problems with PayByCash, since 2003 until they dismissed it. jb00d, I dont think you are spoiled like some claim here; infact, I think you are addicted.. seek professional help
mmmPork	Posted - 2010.12.02 03:43:00 - [24] Originally by: jb00d I have reached my witts end. I have been without my main account for 48+ hours, yet CCP has my money. I have confirmed bank and PAYPAL statements showing two separate transactions of 15$ each for my two accounts. One account, this one, , activated My main account, with character , gave me an error message. I have filed multiple petitions with CCP and have not received a response. I can understand the bugs and glitches being filled after a patch, but seriously this is money we are talking about. CCP has $15 of my dollars and I can not reach them to even form a line of communication. The American phone line does not handle account/billing information. The out-of-game petition filing system only works if your account, has time. If I did not have a second account I would be forced to file a petition with just my email address. It clearly states on the petition page, "To speed up the process, please log in with your game account" If this was my only account I would be in the dark for days waiting for someone to remember to check the "unknown account bin" of the petition system. I am posting this message on every board I can and having every corp member file a petition. All I want is for CCP to be reachable, for a financial issue. ALL I NEED IS COMMUNICATION Tell me no, we can not turn on your account today, that is better than hearing nothing at all. Like I said, I would understand a back log of problems due to the patch, however I feel, and correct me if I am wrong, that financial issues should have an expedited line of communication. -Hex- Personal information removed. Zymurgist This is clearly because you are terrible. Stop playing. Stop posting. Stop breathing.
ChicksDigMagnets	Posted - 2010.12.02 05:06:00 - [25] Originally by: CCP Zymurgist Moved from Missions and Complexes. Why was this moved? I saw this guy like 10 hours earlier spam 5 of the forums with this ****.
SargeantNekkid DDS	Posted - 2010.12.02 05:11:00 - [26] The logs show nothing.
Mme Pinkerton United Engineering Services	Posted - 2010.12.02 07:46:00 - [27] Decent customer service is one thing, rewarding immature forum whining is another thing.
Lillith Starfire	Posted - 2010.12.02 07:52:00 - [28] Edited by: Lillith Starfire on 02/12/2010 07:53:34 Did he pay via paypal? I thought CCP could not automatically take subscription payments from paypal? Quote: Please note that recurring payment options are not available for PayPal Ö. So which is it?
Zhim'Fufu	Posted - 2010.12.02 08:16:00 - [29] Wait wat? Wasn't this thread locked?
Yuki Kulotsuki	Posted - 2010.12.02 08:19:00 - [30] Originally by: Mme Pinkerton Decent customer service is one thing, rewarding immature forum whining is another thing. Agreed. But a quick glance on eve gate makes it seem like OP posted with main. So for those of a retributive mindset there is some recourse. Originally by: CCP Lemur THIS IS GOD: ... IF YOU HAVE ANY MORE REQUESTS I'M AVAILABLE SUNDAY FROM 10:30 TO 12:00 TO RECEIVE YOUR PRAYERS.

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