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Problems with the Re-Recustomisation

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Author	Thread Statistics \| Show CCP posts - 2 post(s)
Redan Chulipa Nebula Rasa Technologies Nebula Rasa	Posted - 2011.01.21 18:29:00 - [31] I feel my entire ingame persona just got flushed down the space toilet. I was unable to recreate my old self, instead I got a generic face and oh, look generic clothing...
Jennifer Starling Amarr	Posted - 2011.01.21 18:42:00 - [32] Originally by: Redan Chulipa I feel my entire ingame persona just got flushed down the space toilet. I was unable to recreate my old self, instead I got a generic face and oh, look generic clothing... Tbh you even look a bit baffled !!!
Talliannna Caldari The Confederation of Eves good Knights	Posted - 2011.01.21 18:49:00 - [33] funny thing is, I have similar problem. On login screen, my new photo is showing, but here in the forum and ingame not. I should look like that.. http://image.eveonline.com/Character/1209450250_512.jpg
Tobias Imasqin Amarr	Posted - 2011.01.21 18:56:00 - [34] At least you don't have a random band of skin going around your shoulders. Where did that come from CPP?!
Jennifer Starling Amarr	Posted - 2011.01.21 19:08:00 - [35] Originally by: Tobias Imasqin At least you don't have a random band of skin going around your shoulders. Where did that come from CPP?! It's quite unique though, you'll get a lot of attention when Incarna gets released!! Strange thing is that Jennifer was updated on the forums almost immediately while I'm already waiting for an hour or more for an alt - that I updated before her - who still looks like version #1. It's weird ...
Talliannna Caldari The Confederation of Eves good Knights	Posted - 2011.01.21 19:12:00 - [36] Originally by: Tobias Imasqin At least you don't have a random band of skin going around your shoulders. Where did that come from CPP?! Maybe you should wear your pants over your head and shoulders? duck&cover :D
Mashie Saldana Minmatar Veto Corp	Posted - 2011.01.21 19:43:00 - [37] Originally by: Tobias Imasqin At least you don't have a random band of skin going around your shoulders. Where did that come from CPP?! It's a c*** ring.
Turix Interstellar eXodus BricK sQuAD.	Posted - 2011.01.21 19:44:00 - [38] Quick question to CCP, is the web image server different in any way to the one in-game. Because on the web server my re-customized characters hair is clipping through her shoulder badly, however this appears to not be happening (Correctly) on the in-game variant. __________________________
kunniz ISKRA-FU-0717 Paisti Syndicate	Posted - 2011.01.21 19:47:00 - [39] http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1450601&page=1 other problems aswell
DragonHunta	Posted - 2011.01.21 19:48:00 - [40] same
Jenny Cameron Caldari Ordo Eventus	Posted - 2011.01.21 19:53:00 - [41] Strange thing is that on the forum I'm still using my old portrait, in game my new portrait shows but a part of her ponytail is cut off?!?! This isn't right ...... ________________* - If you're in favour of a bloodline change please vote in the Assembly Hall in this thread -
Kari Anneto	Posted - 2011.01.21 19:53:00 - [42] Originally by: Buhhdust Princess Edited by: Buhhdust Princess on 21/01/2011 15:09:03 Ok, so i have been having a few problems re-doing my character. I made one at first and there was this old lady with wrinkles, not great.. So today i got the chance to make a new one, HOORAY, and now noone can see it, when i relog it also cancels and reverts to the one i have made before. CCP messed up again? -Buhhd Ninjaedit: I can see it on forums, if you can then that's something at least.. Exactly the same for me
Nessa Aldeen Caldari Fullmetal Alchemists	Posted - 2011.01.21 20:01:00 - [43] I have a problem with the char creator too.. Heres the comparison between what I made (on the right side shows up only on logon)http://img841.imageshack.us/i/nothatiwant.jpg/ and the render (left side) on ALL other e.g. ingame, browser. So I wanted a latin hottie and ended up with Consuela. wtf
Zora Gallente Vector Industries	Posted - 2011.01.21 20:03:00 - [44] Same here... first time I logged in it showed up everywhere, second time only at login screen. rest resetted to the previous version. But since we have a dev here saying it's gonna be awwwwright I guess it will be fine ;)
David Grogan Gallente	Posted - 2011.01.21 20:06:00 - [45] i got two avatars showing in game lol SIG: if my message has spelling errors its cos i fail at typing properly :P
Frank Lonehorn Gallente The Scope	Posted - 2011.01.21 20:13:00 - [46] Well mine worked good and fast, I redid mine and logged right in and it was the one I just did. Even tho I did clean my catch before remaking mine, that's what i think made it work right away. Could be wrong, also I would like to take pics of others like I could before.

CCP Purple Tentacle	Posted - 2011.01.21 21:00:00 - [47] Originally by: Turix Edited by: Turix on 21/01/2011 19:52:18 Quick question to CCP, is the web image server different in any way to the one in-game. Because on the web server my re-customized characters hair is clipping through her shoulder badly, however this appears to not be happening (Correctly) on the in-game variant. Edit: It now appears to be doing it in-game as well! Now this is obviously not the intended look (Hair is supposed to flow over the body and not clip it!), is this an issue CCP is aware of, or do I need to petition to get myself re-rendered? I'll answer this one because this will answer some other questions as well. We are rendering the images server side and use multiple levels on caching to make the images load faster. This caching introduces a delay into the process of making your characters appear on the web and this is what accounts for the up to two hours delay you can see on the forums. To reduce the confusion a little bit, the client also saves a snapshot of the image when you finish your new avatar, and keeps displaying this until our image server renders the image properly. This is the reason why you sometimes see slightly different images in the client and on the web... until the client figures out that a server side rendered version is available and starts using it. As for the clipping problems: we are aware of various issues within the character rendering process, including clipping ones but also the much more obvious one with the disobeying Amarrian hoodies. We will re-render the corrupted images as soon as the bugs in our rendering servers will be patched properly. Petitioning your badly clipped hair won't help you much as computers are deterministic and will just come up with the same result if we don't change the underlying code.

kunniz ISKRA-FU-0717 Paisti Syndicate	Posted - 2011.01.22 00:03:00 - [48] Edited by: kunniz on 22/01/2011 00:04:51 so about the hoods.. do we just need to wait them to get fixed? don't need to remake the picture? won't waste time doing petitions then
Cathy Drall Amarr Royal Amarr Institute	Posted - 2011.01.22 00:13:00 - [49] Originally by: CCP Purple Tentacle I'll answer this one because this will answer some other questions as well. We are rendering the images server side and use multiple levels on caching to make the images load faster. This caching introduces a delay into the process of making your characters appear on the web and this is what accounts for the up to two hours delay you can see on the forums. To reduce the confusion a little bit, the client also saves a snapshot of the image when you finish your new avatar, and keeps displaying this until our image server renders the image properly. This is the reason why you sometimes see slightly different images in the client and on the web... until the client figures out that a server side rendered version is available and starts using it. As for the clipping problems: we are aware of various issues within the character rendering process, including clipping ones but also the much more obvious one with the disobeying Amarrian hoodies. We will re-render the corrupted images as soon as the bugs in our rendering servers will be patched properly. Petitioning your badly clipped hair won't help you much as computers are deterministic and will just come up with the same result if we don't change the underlying code. Thanks a lot for the update, it's appreciated! It's funny though: - Character A: looks ok in character select screen, looks clipped in game, on forum both small and enlarged pics are still the old ones; - Character B: looks ok everywhere; - Character C: looks ok in character select screen, looks ok in game, on forum small pic looks ok but enlarged pic is still the old one;
David Grogan Gallente	Posted - 2011.01.22 13:22:00 - [50] i still have the two different avatars in game and its been over 24hours now SIG: if my message has spelling errors its cos i fail at typing properly :P
sleepyoverlord	Posted - 2011.01.22 13:48:00 - [51] my alt rendered immediately lol. still waiting on my main.
Jennifer Starling Amarr	Posted - 2011.01.22 13:52:00 - [52] Edited by: Jennifer Starling on 22/01/2011 13:53:29 Originally by: David Grogan i still have the two different avatars in game and its been over 24hours now Of my 4 re-customized characters (re-designed ~16 hours ago) only two work 100% well. * this one and another one look correct; * the other one keeps swapping portraits back and forth in game, on the forums the small pic looks ok but the enlarged one (if you click her) is still the old one; * the other one is buggy, only at the startup screen she looks correct, in-game and on the forums her hair is different and her big forum picture is also still the old one.
xanaxred Amarr	Posted - 2011.01.22 14:36:00 - [53] My first attempt came up with a stupid pink ring thingy around his neck after I logged out a couple of times and now it's done the same thing, I wonder if this is going to be a ongoing problem?
DWEnvision	Posted - 2011.01.22 16:02:00 - [54] Still have the same issues here for a day now. Guess I will have to wait for another, "patch"...
XDarkzz	Posted - 2011.01.22 20:49:00 - [55] Originally by: DWEnvision Still have the same issues here for a day now. Guess I will have to wait for another, "patch"... No worries, I was having the EXACT same problem, but literally minutes ago, it randomly updated while I was in-game. It seems CCP is working on it. If you're still experiencing these issues within a few down-times ( CCP would've cleared the cache by then ). In any case, goodluck. PS: Thank you CCP. You guys are very prompt, effective and all the works.
Gvlada	Posted - 2011.01.22 20:58:00 - [56] im have same problem there no redo char in game for me too
Gecko O'Bac Deep Core Mining Inc.	Posted - 2011.01.22 21:25:00 - [57] Originally by: CCP Purple Tentacle Petitioning your badly clipped hair won't help you much as computers are deterministic and will just come up with the same result if we don't change the underlying code. I LoL'ed. Since I'm a programmer, there's one thing you notice, sooner or later: For the end user, even though they swear that the computer acted on his own and shows sign of independent intelligence, the computer is actually a deterministic machine. For the programmer, although he KNOWS that the computer is a deterministic machine, there are times when they can demonstrate that the computer is not, in fact, a fully deterministic machine. (As a disclaimer: while the second, aberrant, behaviour is USUALLY determined by bugs, it may, in some cases, be a product of random variations and, at any rate, is often so deeply dependent on so many factors that it soon becomes a chaotic (in the mathematical sense) system, which is quite the closest thing you can get to non-deterministic without introducing random elements)
DWEnvision	Posted - 2011.01.23 01:33:00 - [58] Going on 2 days now and nothing.
OblivionDawn	Posted - 2011.01.23 02:13:00 - [59] Originally by: kunniz Edited by: kunniz on 22/01/2011 00:04:51 so about the hoods.. do we just need to wait them to get fixed? don't need to remake the picture? won't waste time doing petitions then This.
kunniz ISKRA-FU-0717 Paisti Syndicate	Posted - 2011.01.23 20:54:00 - [60] any update on the fix?

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