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Thread Statistics | Show CCP posts - 14 post(s) |
Tres Farmer
Gallente Federation Intelligence Service
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Posted - 2011.01.24 23:59:00 -
[1]
Hm.. now I only need to find a way to cause POS or FW or the corpmenu to cause a crash and this repeatedly.. then it will get fixed?
j/k Nice read and informative, never thought those reports would help anyone but microsoft and even for them it looked useless to me. Will definitely send some of those out then in the future.
Also, as has already been mentioned by some(one?).. please check the bugreporting feature and look into options to make it more accessible, transparent and maybe some reward? Writing bugreports costs the user: - time - effort - brain And all he get's from this is a 'fixed in xyz, attached to a defect, closed'. DO BETTER!
Look at what you did with Masstests. You thought of ways to make them more appealing to the average Joe (hand out SP on Sisi to play around with) and eased the access to Sisi (though, better rule enforcing should had gone hand in hand with that one) and finally gave timely feedback on the forums in a thread about your side of the equation.
As an engineer I can fully understand your POV. If there is a failure and you want to solve it, you need to know why and what happend. So help and lure the customer to help you
Get rid of Rooms with Doors - Shortrange Jumpdrives for everybody! |
Tres Farmer
Gallente Federation Intelligence Service
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Posted - 2011.01.25 00:10:00 -
[2]
Just some thoughts here:
- show # of bug reports per day - show top contributors - award 'best bug report of the month' - post exemplary bugreports in a devblog every now and then (every 4 months maybe? ..to show newcomers to the biz the ropes) - hand out candy for bugreports leading to results - offer special rewards for bugreports to something you're really interested in in a public spot - x SP on Sisi for attached to a defect - xx SP on Sisi for fixed in blabla - rare xyz to play with for bugreport of the month - aso..
You want them - we can deliver - price is up for debate
Get rid of Rooms with Doors - Shortrange Jumpdrives for everybody! |
Tres Farmer
Gallente Federation Intelligence Service
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Posted - 2011.01.26 01:52:00 -
[3]
CCP Stillman, did you see HawkTT and my posts regarding bugreporting on page 2 of this thread? I'm sure it's outside of your personal field of work, but would you be able to point this thread to the right people in your office? Would this be the web-team or the QA-guys+gals?
Get rid of Rooms with Doors - Shortrange Jumpdrives for everybody! |
Tres Farmer
Gallente Federation Intelligence Service
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Posted - 2011.01.26 12:05:00 -
[4]
Originally by: CCP Stillman
Originally by: Tres Farmer CCP Stillman, did you see HawkTT and my posts regarding bugreporting on page 2 of this thread? I'm sure it's outside of your personal field of work, but would you be able to point this thread to the right people in your office? Would this be the web-team or the QA-guys+gals?
I did see both of your comment on the bug reporting system. I've referred it to the men and women in charge of that system, as I'm merely a consumer of that system rather than involved in decisions about it
Thx, hope something comes out of this..
PS: good job on keeping track of your dev blog comment thread. I'm impressed
Get rid of Rooms with Doors - Shortrange Jumpdrives for everybody! |
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