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Thread Statistics | Show CCP posts - 2 post(s) |
paineaser
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Posted - 2011.02.24 10:08:00 -
[1]
i went to buy a character and did all things correcty to CCP rules and gave 3.5bil to the person and it was infact a scam but from CCP i got this back .
This character sale was indeed a scam as it was initiated by hackers and not by the original owner. Our apologies for the inconvenience, we have not returned your ISK to your wallet.
Best regards,
Senior GM Surmoi
EVE Online Customer Support
So carefull people there nothing to PROTECT the buyer at all
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Airu Naari
The Noxious
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Posted - 2011.02.24 10:10:00 -
[2]
You are kidding? You didn't get refunded? Even if it was a scam by hackers, which you could not known it was AT ALL. Weak CCP! (if this is true!)
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spockelite
Caldari
Eye of God
Deadly Insidious Experts
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Posted - 2011.02.24 10:11:00 -
[3]
I was getting rdy to make a purchase of an alt today mayself. This really makes me want to rethink the whole process. Is buying there time cards secure etc etc etc.
I think they should trace the purchase where the isk went and give a refund!!!!!!!!!!!!!!!!!!!!!
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Hawaiian Pride |
paineaser
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Posted - 2011.02.24 10:13:00 -
[4]
yeah really no isk refunded i put this info out to WARN others the buyers of what can happen with this [non secure type trading] from CCP
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Jagga Spikes
Minmatar
Tribal Liberation Force
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Posted - 2011.02.24 10:15:00 -
[5]
you sure it doesn't say "we have now returned your ISK to your wallet."? there are few things sacred in EVE. character transfer is one of them.
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: Forum Bore 'Em : Foamy The Squirrel - [jedi handwave] "There is no spoon." |
paineaser
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Posted - 2011.02.24 10:17:00 -
[6]
nope it clearly says we have not returned your ISK to your wallet.
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Falopadous
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Posted - 2011.02.24 10:17:00 -
[7]
3.5bil into hacked account... hacked account buys scam buy orders for stupid prices of his alt / friend... 3.5bil liquidated into 20-30 buy orders
By this time the isk is un-tracable and un-refundable :(
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Wizzkidy
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Posted - 2011.02.24 10:18:00 -
[8]
character scams are suppose to be protected by CCP so this cannot be the case surely?
I would raise another petition over this because as we all know people are not allowed to scam with char transfers.
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Freyya
Advanced Planetary Exports
Intergalactic Exports Group
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Posted - 2011.02.24 10:18:00 -
[9]
Edited by: Freyya on 24/02/2011 10:19:15
ib4nerf of GM conversation. I'm pretty sure you'll get or have been refunded since Character transfers through the forums (following the guidelines) are protected from scamming. Otherwise ask for escalation of the petition to a senior GM.
___________
NOW COLLECTING ISD AND CCP AUTOGRAPHS
It'll be worth something someday. -Rauth
Pink is the color of passion xxx Shadow |
paineaser
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Posted - 2011.02.24 10:23:00 -
[10]
i think people need a more secure way of trading then as it seems this system does not protect the buyer at all from what i have seen the point to this post was not to feel bad about my loss but was to show and warn others about the unsecure trading
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spockelite
Caldari
Eye of God
Deadly Insidious Experts
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Posted - 2011.02.24 10:24:00 -
[11]
Why did CCP remove the part of thread where the gm sent him saying they cant refund isk trying to sweap it under the covers as usual ehh CCP?
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Hawaiian Pride |
paineaser
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Posted - 2011.02.24 10:25:00 -
[12]
GM Correspondence removed. Navigator it says no isk returned tho i cant see why that was edited by a GM people should have the right to see the response from CCP in all fairness
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Freyya
Advanced Planetary Exports
Intergalactic Exports Group
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Posted - 2011.02.24 10:25:00 -
[13]
 Originally by: spockelite
Why did CCP remove the part of thread where the gm sent him saying they cant refund isk trying to sweap it under the covers as usual ehh CCP?
because posting direct Gm correspondance is prohibited by the forum rules. You can post the conversation in your own words but not name the Gm and do not copy paste petition mails.
___________
NOW COLLECTING ISD AND CCP AUTOGRAPHS
It'll be worth something someday. -Rauth
Pink is the color of passion xxx Shadow |
El'Niaga
Minmatar
Republic Military School
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Posted - 2011.02.24 10:26:00 -
[14]
I would escalate the petition.
Character Transfers on the character bazaar are suppose to be protected by CCP.
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Wizzkidy
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Posted - 2011.02.24 10:27:00 -
[15]
Your not allowed to post up GM convo's on the forum, its that simple.
This doesn't mean you shouldn't of got your isk back though. CCP protect buyers on char transfers
Raise a new petition cause its not right.
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paineaser
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Posted - 2011.02.24 10:27:00 -
[16]
ok i understand the mail basicly sent back from CCP no isk returned and thats it like have a nice day all is good when its not
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Wizzkidy
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Posted - 2011.02.24 10:29:00 -
[17]
Originally by: paineaser
ok i understand the mail basicly sent back from CCP no isk returned and thats it like have a nice day all is good when its not
Just raise a new petition and ask for it to be escalated, the GM is incorrect in not refunding your ISK imo. If not then a lot of people will be worried about char transfers in the future.
Just do it and do it now :P
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paineaser
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Posted - 2011.02.24 10:30:00 -
[18]
CCP protects the buyer for character transfers ? iam yet to see this part working
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Freyya
Advanced Planetary Exports
Intergalactic Exports Group
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Posted - 2011.02.24 10:33:00 -
[19]
Last time: Reply to your petition asking for escalation to a senior GM. he will take another look at the situation and decide if you are egligeble for refund of your isk. IF you bought your character through the character bazaar you are protected since scamming characters through the forums is prohibited.
IF however you tried to buy a character outside of the official forum (like ingame) you are not protected since CCP only enforces forum laws. Scamming ingame is legit and you should have said you'll only do it through official forums. Even if it's done by hackers as strange as that may seem..
___________
NOW COLLECTING ISD AND CCP AUTOGRAPHS
It'll be worth something someday. -Rauth
Pink is the color of passion xxx Shadow |
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CCP Navigator
C C P
C C P Alliance
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Posted - 2011.02.24 10:33:00 -
[20]
paineaser,
I am not sure if you are near a computer to log into your EVE account but I can assure you that character scams are protected and that your ISK has been returned in full. In this circumstance it was simply a typo in the mail you received.
Apologies for any inconvenience.
Navigator
Senior Community Representative
CCP Hf, EVE Online
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spockelite
Caldari
Eye of God
Deadly Insidious Experts
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Posted - 2011.02.24 10:37:00 -
[21]
Thats a releif that his isk was returned.
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Hawaiian Pride |
paineaser
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Posted - 2011.02.24 10:37:00 -
[22]
ISK has been returned thank you CCP but however the 1st mail from CCP clearly states no isk returned then i make a post like this and ISK is returned well thank you for the isk back the 1st e-mail was not what i expected to this
thx
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Wizzkidy
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Posted - 2011.02.24 10:41:00 -
[23]
Originally by: paineaser
ISK has been returned thank you CCP but however the 1st mail from CCP clearly states no isk returned then i make a post like this and ISK is returned well thank you for the isk back the 1st e-mail was not what i expected to this
thx
Well at least you got the ISK back but its strange that you received that mail and they say it was a typo yet you only get the ISK back once posting this? Seems a little didgy to me, what has that GM bewen doing?
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CCP Navigator
C C P
C C P Alliance
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Posted - 2011.02.24 10:44:00 -
[24]
Originally by: paineaser
ISK has been returned thank you CCP but however the 1st mail from CCP clearly states no isk returned then i make a post like this and ISK is returned well thank you for the isk back the 1st e-mail was not what i expected to this
thx
Just to ease any confusion, the ISK was returned two minutes before the GM replied to you. As stated earlier, this was a typo in the mail you received.
I would also take this opportunity to reassure anyone that we do take character scams very seriously.
I will lock this thread now as the issue is resolved.
Navigator
Senior Community Representative
CCP Hf, EVE Online
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