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Rhok Relztem
Caldari CGMA Synergist Syndicate
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Posted - 2011.02.27 07:47:00 -
[1]
Since the expiration of the grace period for creating a new portrait is drawing near, I figured it was time to bring this issue to the Assembly Hall.
The Issue: There are still many, MANY, players who cannot access the Character Creator and when the grace period expires, they (myself included) will be locked out of the game. There have been many suggestions posted here in the forums in numerous threads and more given by CCP Support in answer to petitions but most only work for a very few lucky players. I know I've tried them all over and over again in various combinations as has most everyone else at this point, and I've even tried some of my own experiments but nothing works even though I can play EVE with most graphic settings on high.
There are also many who can access the CC but with limited capabilities once they have it loaded and finally, there are those who just refuse to use the CC because they don't like the results, the lack of options, etc.
CCP is aware of the issue but has been more or less silent on it and has given no indication that they are even investigating the matter let alone working on a fix.
The Proposal: My proposal is to add an option on the Character Creation pop-up window in the Character Selection screen which asks if you want to enter the CC to create a new portrait. The option would be to use a randomly generated portrait relevant to your character's race, bloodline, and gender. This option would come with the following caveat...
Warning!!! Use of this portrait will expire when Incarna is launched. You will have one redo available to create your own portrait at any time before that launch. At the launch of Incarna, you will be required to create your own full-bodied character or you will be locked out of EVE until such time as you do.
Pros:
- No one gets locked out of EVE due to this glitch.
- Everyone has at least a few months until the Incarna launch to either upgrade their current hardware or buy a new system.
- CCP doesn't lose any customers besides those affected by the SEC2 issue.
Cons:
- This will almost guarantee that CCP will not look for a fix.
- We may end up having some really crappy portraits for a few months.
- The problem will still be there until systems are upgraded or replaced and some will undoubtedly procrastinate and get locked-out at the Incarna launch.
If you do agree with this PLEASE don't forget to tick the support checkbox along with your reply.
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Rhok Relztem
CGMA Synergist Syndicate
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Posted - 2011.02.27 08:04:00 -
[2]
+1
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Wyke Mossari
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Posted - 2011.02.27 12:36:00 -
[3]
The best option is for CCP to fix the CC performance problems but I suspect the issue is that the demands it makes are simply an order of magnitude to great and unfixable by straight forward code optimisation.
FWIW, I feel your pain, I can run the two instances of the game with high quality setting for textures and shading, but I can only run one instance of the CC and have to use the lowest quality settings other wise it become unresponsive.
Unless CCP have something in the pipeline they are not talking about that improves CC performance, they need to follow this proposal.
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Rhok Relztem
Caldari CGMA Synergist Syndicate
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Posted - 2011.02.27 21:36:00 -
[4]
I can see this is going to take some doing to get the ball rolling here. Most players affected by this have more or less given up checking the forums because there has been no response from any Devs on this matter. Even though the announcement has not come out yet, it is bound to be near. Even if you aren't affected by this, your support would be greatly appreciated. Locking players out of the game for a feature that currently does not affect gameplay is not fair to anyone, especially since those same systems can run the game with no issues.
I've written a post (under my other account's main character - Spyke BlackIce) in my blog - Mortal Immortals which goes into more detail on this issue.
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Fergus Meikleour
Z3R0 RETURN MINING INC. Rura-Penthe
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Posted - 2011.02.28 00:46:00 -
[5]
Supported
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Alice Katsuko
Terra Incognita Intrepid Crossing
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Posted - 2011.02.28 01:59:00 -
[6]
Supported.
There's no reason not to do this, and the benefits to the player base would be huge.
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Shoopa Whoopa
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Posted - 2011.02.28 02:04:00 -
[7]
Edited by: Shoopa Whoopa on 28/02/2011 02:07:36 How exactly does an absent portrait lock someone out?
And do you think that they will magically stop allowing you to create an Incarna character if you don't have one yet?
Iceland might not be Krypton, but it's not bedlam either.
Odds are, if your computer can't handle the CC due to performance reason it won't have an easier time with Incarna content. It's your computer locking you out in that case.
They'll certainly try to get the CC to run for everyone.. and they should work on that instead of creating random characters for people.
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Rhok Relztem
Caldari CGMA Synergist Syndicate
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Posted - 2011.02.28 02:53:00 -
[8]
Originally by: Shoopa Whoopa Edited by: Shoopa Whoopa on 28/02/2011 02:07:36 How exactly does an absent portrait lock someone out?
And do you think that they will magically stop allowing you to create an Incarna character if you don't have one yet?
Iceland might not be Krypton, but it's not bedlam either.
Odds are, if your computer can't handle the CC due to performance reason it won't have an easier time with Incarna content. It's your computer locking you out in that case.
They'll certainly try to get the CC to run for everyone.. and they should work on that instead of creating random characters for people.
It isn't the absence of the portrait Shoopa, when CCP announces the date for the end of the grace period, all of us players who cannot access the CC will be locked-out of the game. It has already been established that at that time, if you have not created a new portrait, you will not be able to log into the game - New Character Creator Update.
If you read the full OP, you would see that I completely agree that when Incarna is launched, we will have to either have our systems upgraded or just buy a new system (see the warning that would be displayed when using the option), but hopefully by that time, CCP will have announced what the minimum requirements are exactly since that seems to be the big mystery at this point.
As far as trying to get the CC running for everyone, they have not indicated that they are even investigating the issue, so how can we be expected to wait for a fix that probably isn't coming. Yeah, they should work on that but they aren't. Creating random characters for people is not a big problem. There is already an option within the CC to use random settings if I'm not mistaken, so the code is already in place. All that needs to be done is to add that option button outside of the CC. Problem solved (until Incarna).
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Shoopa Whoopa
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Posted - 2011.02.28 17:55:00 -
[9]
I see your point. I still hope they'll rather fix the CC, tho. 
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Rhok Relztem
Caldari CGMA Synergist Syndicate
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Posted - 2011.03.01 05:08:00 -
[10]
Thanks Shoopa. 
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Zirse
ZED Industries
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Posted - 2011.03.01 16:00:00 -
[11]
Supported I guess, didn't know this was an issue.
If nothing happens, why not go to an internet cafe/friends house and do it there?
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Rhok Relztem
Caldari CGMA Synergist Syndicate
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Posted - 2011.03.02 08:23:00 -
[12]
Originally by: Zirse Supported I guess, didn't know this was an issue.
If nothing happens, why not go to an internet cafe/friends house and do it there?
Thanks for the support Zirse.
If I had a local friend who played EVE (or was even a gamer) or had an internet cafe within a 50-mile radius, I would. Unfortunately, neither holds true for me and probably many others. The only person that I know personally who plays EVE is my brother who lives across the country from me and who is not puter savy enough to set up a remote for me on an XP system (and got all paranoid about it when I suggested it ).
The point is though, that we shouldn't have to be finding ways around this. CCP should at least tell us why this issue exists (like what system requirements are needed for the CC) and put the option for a random portrait outside of the CC instead of on the inside. At least then we could continue playing (with a portrait no matter how bad) and we would know what we need in the way of upgrades or new/used systems before Incarna launches this summer.
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Te'Cumseh Nadowa
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Posted - 2011.03.03 18:38:00 -
[13]
Supported
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Jumpgate Slate
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Posted - 2011.03.08 07:05:00 -
[14]
This needs to stay up at the top. Why isn't anyone supporting this?
+1
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Rhok Relztem
Caldari CGMA Synergist Syndicate
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Posted - 2011.03.09 18:48:00 -
[15]
200+ read this yet only 8 supports. How hard is it to hit a tick box for support and click Post Reply? Most of us who are affected by this issue have given up looking in the forums for help and I'd wager most don't visit the Assembly Hall very often, so this proposal needs the support of the general community whether you are affected or not.
There is nothing here to oppose and many EVE players could certainly use this proposed option. C'mon capsuleers. We all love EVE or we wouldn't be playing it and nobody wants to get locked out due to a non-ingame feature (at least, not currently). Could really use your support on this before it's too late.
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Katia Sae
Sagan Explorations Inc.
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Posted - 2011.03.09 19:19:00 -
[16]
I would like to think this issue is being looked at/worked on. Either way, this is one idea on the table and it is an issue that needs to be addressed. I support this. Exploring New Eden, one system at a time |

Hank Solomon
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Posted - 2011.03.09 19:40:00 -
[17]
Supported.
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Boda Ford
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Posted - 2011.03.09 19:42:00 -
[18]
agreed
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Thorvik
Minmatar Ship Construction Services Ushra'Khan
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Posted - 2011.03.09 19:44:00 -
[19]
/Supported
While I don't have any issues w/ the CC, I would hate to be in that position.
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Salpun
Paramount Commerce
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Posted - 2011.03.09 21:20:00 -
[20]
The reason for the lack of replyes is becouse everyone is waiting for the new forums to go live. A like quick is so much easier. Because of the wait now for the new forums until after fan fest you should be getting more thumbs up now.
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Krispy Dingo
Strangers in a Strange Land
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Posted - 2011.03.09 21:26:00 -
[21]
Definitely. I had no problems with the CC, but don't want anyone who should be able to, but couldn't, to be locked out of the game through something that was not their fault, hardware wise. _____________________________ http://twitter.com/krispy_dingo http://krispydingo.com |

tgl3
BrightStar Technologies PIT Industries Enterprises
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Posted - 2011.03.09 21:27:00 -
[22]
Supported.
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Infester Omni
Rogue Drone Systems
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Posted - 2011.03.10 03:49:00 -
[23]
Supported
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Spyke BlackIce
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Posted - 2011.03.14 14:36:00 -
[24]
Guess it's time to bump this back to the top. Sure could use some support here folks.
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BlackIce Adder
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Posted - 2011.03.21 04:30:00 -
[25]
Shameless bump.
+1
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Mirabi Tiane
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Posted - 2011.03.21 09:39:00 -
[26]
CCP's complete failure to even acknowledge this issue is disgusting. _____________________________ [Sebiestor tattoos and Intaki hair: NEVER GIVE UP, NEVER SURRENDER.] |

Bayushi Tamago
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Posted - 2011.03.22 01:35:00 -
[27]
All the changes made with the addition of the carbon engine in the game are alienating a good chunk of the player base. A lot of the lag comes from the hair model generation.
Supported since the graphics/code changes made since the carbon engine is worse than the ingame learning curve.
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Rhok Relztem
Caldari CGMA Synergist Syndicate
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Posted - 2011.03.22 06:19:00 -
[28]
The OP has been updated with new info and due to that info, I am withdrawing this proposal.
Thanks for your support everyone!
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Mirabi Tiane
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Posted - 2011.03.22 13:01:00 -
[29]
Please un-withdraw the proposal. This issue is NOT only caused by Shader Model. For example, I can load the character design screen but not the portrait design screen: the loading bar for the latter fills up and then sits there doing nothing forevermore. The only reason I have a portrait is because I managed to get it to work on Linux. _____________________________ [Sebiestor tattoos and Intaki hair: NEVER GIVE UP, NEVER SURRENDER.] |

Rhok Relztem
Caldari CGMA Synergist Syndicate
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Posted - 2011.03.22 15:19:00 -
[30]
Originally by: Mirabi Tiane Please un-withdraw the proposal. This issue is NOT only caused by Shader Model. For example, I can load the character design screen but not the portrait design screen: the loading bar for the latter fills up and then sits there doing nothing forevermore. The only reason I have a portrait is because I managed to get it to work on Linux.
I was not aware of this Mirabi. I un-withdrew the proposal.
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