Pages: [1] :: one page |
|
Author |
Thread Statistics | Show CCP posts - 1 post(s) |
![Serzha Sialoth Serzha Sialoth](https://images.evetech.net/characters/90362439/portrait?size=64)
Serzha Sialoth
|
Posted - 2011.03.14 05:47:00 -
[1]
So, how exactly am I supposed to do this? When I go to account management as their support page says, this is the page I see, lacking the cancel button -.-
http://img21.imageshack.us/i/accountmanagementeve.png/
|
![Voogru Voogru](https://images.evetech.net/characters/430627405/portrait?size=64)
Voogru
Gallente Massive Damage
|
Posted - 2011.03.14 05:52:00 -
[2]
Can I have your stuff?
|
![Hecatonis Hecatonis](https://images.evetech.net/characters/1950824309/portrait?size=64)
Hecatonis
Amarr
|
Posted - 2011.03.14 06:37:00 -
[3]
if memory serves, go to subscription, and turn off any recurring payments you might have set up.
you will play out your last payments and your account will go inactive.
__________________________________________________ stop acting like tw*ts and use your brain |
![Serzha Sialoth Serzha Sialoth](https://images.evetech.net/characters/90362439/portrait?size=64)
Serzha Sialoth
|
Posted - 2011.03.14 06:38:00 -
[4]
There's nothing in there about cancelling, only other possible payment methods.
|
![Doctor Ungabungas Doctor Ungabungas](https://images.evetech.net/characters/1136130934/portrait?size=64)
Doctor Ungabungas
Caldari GoonWaffe Goonswarm Federation
|
Posted - 2011.03.14 06:41:00 -
[5]
Just don't buy a new plex when it tells you to.
|
![Serzha Sialoth Serzha Sialoth](https://images.evetech.net/characters/90362439/portrait?size=64)
Serzha Sialoth
|
Posted - 2011.03.14 06:45:00 -
[6]
I don't use Plex.
|
![Conrad Makbure Conrad Makbure](https://images.evetech.net/characters/1725208758/portrait?size=64)
Conrad Makbure
Gallente Teutonic Brotherhood
|
Posted - 2011.03.14 06:46:00 -
[7]
Originally by: Serzha Sialoth So, how exactly am I supposed to do this? When I go to account management as their support page says, this is the page I see, lacking the cancel button -.-
http://img21.imageshack.us/i/accountmanagementeve.png/
Order a new debit card or credit card from your bank and when it arrives, shut off the old one, the one on CCP's file. That'll do it. -Makbure
|
![Serzha Sialoth Serzha Sialoth](https://images.evetech.net/characters/90362439/portrait?size=64)
Serzha Sialoth
|
Posted - 2011.03.14 06:47:00 -
[8]
If that's the way I have to do it, they really have no respect for their customers. -.-
|
![Destination SkillQueue Destination SkillQueue](https://images.evetech.net/characters/199860708/portrait?size=64)
Destination SkillQueue
Are We There Yet
|
Posted - 2011.03.14 06:49:00 -
[9]
Originally by: Serzha Sialoth If that's the way I have to do it, they really have no respect for their customers. -.-
If you can't figure it out, file a petition in the billing category.
|
|
![CCP Spitfire CCP Spitfire](https://images.evetech.net/characters/1913485051/portrait?size=64)
CCP Spitfire
C C P C C P Alliance
![](/images/icon_dev.gif)
|
Posted - 2011.03.14 07:24:00 -
[10]
Hello Serzha Sialoth,
Sorry you're leaving, but if you're having any problems with cancelling your subscription, please file a petition under "Billing and Account" category, and the GMs will help you with that.
Spitfire Community Representative CCP Hf, EVE Online |
|
|
![Ban Doga Ban Doga](https://images.evetech.net/characters/1331015571/portrait?size=64)
Ban Doga
|
Posted - 2011.03.14 07:57:00 -
[11]
Originally by: CCP Spitfire Hello Serzha Sialoth,
Sorry you're leaving, but if you're having any problems with cancelling your subscription, please file a petition under "Billing and Account" category, and the GMs will help you with that.
Good morning, Mr Spitfire
What I've been thinking about for quite some time now: Wouldn't make it more sense to have some kind of FAQ to sort out the frequently asked question (See what I did there?!?! Oh my, that's so funny!) instead of having a GM answer them individually.
Ok, maybe you don't like the GM department and you are glad for every additional petition they have to read and copypaste write an answer for. But on the company-level this would be a good thing, don't you think? From time to time I hear that the petition queues are rather long and this could actually help with that, I guess.
After all, how does it look if you say everything needs to be handled in private with a GM and everything a GM says is not be discussed with anyone else? (Hint: It doesn't look like the things you learn from your petition should be public knowledge)
That will be all.
Have a nice day! I hope there aren't too many images that need to be replaced with URLs.
|
![Serzha Sialoth Serzha Sialoth](https://images.evetech.net/characters/90362439/portrait?size=64)
Serzha Sialoth
|
Posted - 2011.03.14 08:42:00 -
[12]
There is a FAQ, I read it, it said it was on the account management page, AND IT IS NOT.
The FAQ is a lie. D:
|
![Awesome Possum Awesome Possum](https://images.evetech.net/characters/905747408/portrait?size=64)
Awesome Possum
Original Sin. PURPLE HELMETED WARRIORS
|
Posted - 2011.03.14 11:09:00 -
[13]
I smell a troll.
To cancel your account, you simply STOP PAYING CCP. The account goes inactive and is effectively canceled. Canceling =/= deleting, it is still there.
If you want to delete your account entirely, I would suggest engaging in acts that severely breach EULA... it will be handled expeditiously. ♥
|
![Tyburn Stannis Tyburn Stannis](https://images.evetech.net/characters/835874215/portrait?size=64)
Tyburn Stannis
Caldari Xenon Salvage Inc.
|
Posted - 2011.03.14 11:17:00 -
[14]
Originally by: Serzha Sialoth There is a FAQ, I read it, it said it was on the account management page, AND IT IS NOT.
Log in to the Account Management section. Read the first page that loads after that. On the right hand side is a list of Common Tasks The fourth one down is "Cancel subscription". Click that. (No, I'm not going to, nice try.)
|
![Linsyn Linsyn](https://images.evetech.net/characters/683665459/portrait?size=64)
Linsyn
|
Posted - 2011.03.14 11:29:00 -
[15]
Change subscription method to a plex and dont buy one its easy
|
![Barakkus Barakkus](https://images.evetech.net/characters/482849053/portrait?size=64)
Barakkus
|
Posted - 2011.03.14 13:06:00 -
[16]
It's not where you would expect it to be but...
http://www.randomhost.org/cancel.jpg - - [SERVICE] Corp Standings For POS anchoring
|
|
|
|
Pages: [1] :: one page |
First page | Previous page | Next page | Last page |