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Slaqer
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Posted - 2011.06.26 07:25:00 -
[1]
Quote: In the event of a material breach of CCP's obligations to provide access to and use of your Account, the System, Game, Game Content or User Content, your sole and exclusive remedy shall be a refund of any pre-paid subscription fees attributable to the period during which you were denied such access and use, or an amount equal to the value of three (3) months' subscription fees, whichever is less.
It basically says, that if we don't have access to all game content during our subscription we get a refund. Now Incarna makes you pay for new game content, but nowhere in the EULA does it say they can withdraw content and make us pay extra for it. Also in the top of the EULA it says we agree by the terms of the EULA in the client. So does this mean we all get refunds for our subscriptions? Or am I wrong? |

Elienore
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Posted - 2011.06.26 07:27:00 -
[2]
Uh, not to be dense or anything but could you elaborate a little bit?
Didn't make much sense to me :l
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Montevius Williams
Gallente
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Posted - 2011.06.26 07:27:00 -
[3]
You are wrong
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Diomedes Calypso
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Posted - 2011.06.26 07:28:00 -
[4]
Originally by: Slaqer
Quote: In the event of a material breach of CCP's obligations to provide access to and use of your Account, the System, Game, Game Content or User Content, your sole and exclusive remedy shall be a refund of any pre-paid subscription fees attributable to the period during which you were denied such access and use, or an amount equal to the value of three (3) months' subscription fees, whichever is less.
It basically says, that if we don't have access to all game content during our subscription we get a refund. Now Incarna makes you pay for new game content, but nowhere in the EULA does it say they can withdraw content and make us pay extra for it. Also in the top of the EULA it says we agree by the terms of the EULA in the client. So does this mean we all get refunds for our subscriptions? Or am I wrong?
you're wrong.
you can still acess all game content earning is ratting and buying aurum for monicles etc
now.. I don't want to access all game content but i've never done archeology, never owned a pos . etc... i got tons I could do that i haven't...
i just wish they'd balance ships and guns every patch.. tiny adjustments.. not big swoops .. gradually adjust the white and gray till they get what they want.
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Sheperd Paragon
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Posted - 2011.06.26 07:29:00 -
[5]
Edited by: Sheperd Paragon on 26/06/2011 07:30:03 +1 Supported
CCP, You are not lossing only several accounts but your MONEY!!! FOR REFUND!
Edit : Wrong? oh thats pity...
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Elienore
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Posted - 2011.06.26 07:30:00 -
[6]
Originally by: Sheperd Paragon Edited by: Sheperd Paragon on 26/06/2011 07:30:03 +1 Supported
CCP, You are not lossing only several accounts but your MONEY!!! FOR REFUND!
Edit : Wrong? oh thats pity...
But you can access everything @.@
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Slaqer
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Posted - 2011.06.26 07:32:00 -
[7]
Originally by: Diomedes Calypso
Originally by: Slaqer
Quote: In the event of a material breach of CCP's obligations to provide access to and use of your Account, the System, Game, Game Content or User Content, your sole and exclusive remedy shall be a refund of any pre-paid subscription fees attributable to the period during which you were denied such access and use, or an amount equal to the value of three (3) months' subscription fees, whichever is less.
It basically says, that if we don't have access to all game content during our subscription we get a refund. Now Incarna makes you pay for new game content, but nowhere in the EULA does it say they can withdraw content and make us pay extra for it. Also in the top of the EULA it says we agree by the terms of the EULA in the client. So does this mean we all get refunds for our subscriptions? Or am I wrong?
you're wrong.
you can still acess all game content earning is ratting and buying aurum for monicles etc
now.. I don't want to access all game content but i've never done archeology, never owned a pos . etc... i got tons I could do that i haven't...
i just wish they'd balance ships and guns every patch.. tiny adjustments.. not big swoops .. gradually adjust the white and gray till they get what they want.
Ok, I'll admit I was wrong(forgot about plex ) Anyway I was just getting bored waiting for the big answer and tried finding something to do so I went through the EULA.
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San Severina
Minmatar
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Posted - 2011.06.26 07:33:00 -
[8]
still an interesting point
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Sentient Blade
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Posted - 2011.06.26 07:34:00 -
[9]
Clever, but alas no. In this case the use of your account would be the ability to access the NeX + Store.
Their lawyers apparently know what they're doing, just not their upper management =\
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Slaqer
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Posted - 2011.06.26 07:37:00 -
[10]
Another interesting point is they have at the top of it a statement saying CCP can shut down the game entirely as long as they have a 30 days notice, and it can be a notice however they see fit. I wonder if this whole ordeal is the notice lol. |

Tallianna Avenkarde
Beasts of Burden
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Posted - 2011.06.26 07:45:00 -
[11]
Face it slaq, we're slightly fubared.
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Slaqer
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Posted - 2011.06.26 07:48:00 -
[12]
Originally by: Tallianna Avenkarde Face it slaq, we're slightly fubared.
Oh I am facing it, but I still have a sliver of hope lol. |

Gnulpie
Minmatar Miner Tech
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Posted - 2011.06.26 07:50:00 -
[13]
Originally by: Slaqer Another interesting point is they have at the top of it a statement saying CCP can shut down the game entirely as long as they have a 30 days notice, and it can be a notice however they see fit.
I wonder if I get my $1000 virtual pants refunded in this case.
Otherwise it is pretty madness to buy them if they can be taken away at ANY time, without warning, without refund, without reason, right? |

Slaqer
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Posted - 2011.06.26 07:54:00 -
[14]
Originally by: Gnulpie
Originally by: Slaqer Another interesting point is they have at the top of it a statement saying CCP can shut down the game entirely as long as they have a 30 days notice, and it can be a notice however they see fit.
I wonder if I get my $1000 virtual pants refunded in this case.
Otherwise it is pretty madness to buy them if they can be taken away at ANY time, without warning, without refund, without reason, right?
Well actually, they can, because in the EULA it also states that your character and all its items are the property of CCP not you. So... yes they can take away "your" $1000 virtual pants without a refund.
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Kiwi Miner
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Posted - 2011.06.26 07:55:00 -
[15]
so do i read that correct that for every time the server is down making it unenviable for us to use (except of course for the known down time) we should be demanding a refund even if it is only for 0.5 cents? Now it may seem stupid at first however ccp is very quick to ban a player for one wrong word or just an implied thought stating the eula as their reason should e not do the same?
I wonder if Hilmar Petursson remembers his quote
ôThe evolution of EVE Online continues in large part because of the feedback we receive from subscribers |

Slaqer
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Posted - 2011.06.26 08:08:00 -
[16]
Originally by: Kiwi Miner so do i read that correct that for every time the server is down making it unenviable for us to use (except of course for the known down time) we should be demanding a refund even if it is only for 0.5 cents? Now it may seem stupid at first however ccp is very quick to ban a player for one wrong word or just an implied thought stating the eula as their reason should e not do the same?
Well, I am not sure, the EULA is a long document and I did not understand most of it as I am not a layer or a person familiar in reading such documents, but I am sure there was a piece in there accounting for such delays in service. What I am referring to is that they can shut the entire game down for an extended time with a 30 days notification. That includes announced updates, EVE's death, etc... |

Kiwi Miner
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Posted - 2011.06.26 08:13:00 -
[17]
Originally by: Slaqer
Originally by: Kiwi Miner so do i read that correct that for every time the server is down making it unenviable for us to use (except of course for the known down time) we should be demanding a refund even if it is only for 0.5 cents? Now it may seem stupid at first however ccp is very quick to ban a player for one wrong word or just an implied thought stating the eula as their reason should e not do the same?
Well, I am not sure, the EULA is a long document and I did not understand most of it as I am not a layer or a person familiar in reading such documents, but I am sure there was a piece in there accounting for such delays in service. What I am referring to is that they can shut the entire game down for an extended time with a 30 days notification. That includes announced updates, EVE's death, etc...
was thinking of all the times the server crashes and the patches take 3-4 hours longer than stated?
I wonder if Hilmar Petursson remembers his quote
ôThe evolution of EVE Online continues in large part because of the feedback we receive from subscribers |

Slaqer
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Posted - 2011.06.26 08:17:00 -
[18]
Originally by: Kiwi Miner
Originally by: Slaqer
Originally by: Kiwi Miner so do i read that correct that for every time the server is down making it unenviable for us to use (except of course for the known down time) we should be demanding a refund even if it is only for 0.5 cents? Now it may seem stupid at first however ccp is very quick to ban a player for one wrong word or just an implied thought stating the eula as their reason should e not do the same?
Well, I am not sure, the EULA is a long document and I did not understand most of it as I am not a layer or a person familiar in reading such documents, but I am sure there was a piece in there accounting for such delays in service. What I am referring to is that they can shut the entire game down for an extended time with a 30 days notification. That includes announced updates, EVE's death, etc...
was thinking of all the times the server crashes and the patches take 3-4 hours longer than stated?
Ya I understand, just speculating but I'm sure there is a note in there saying unintentional loss of service is not CCP's responsibility so you may not get a refund for those periods of time. |

Mr Epeen
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Posted - 2011.06.26 08:17:00 -
[19]
Originally by: Kiwi Miner so do i read that correct that for every time the server is down making it unenviable for us to use (except of course for the known down time) we should be demanding a refund even if it is only for 0.5 cents?
You must be new.
Welcome to EVE.
Let me enlighten you. The people here on the forum feel very entitled.
How does this tie in with your query that I quoted?
Well, once you've been around for a while, you'll notice that every time D/T runs five minutes overtime there will be at least thirty threads demanding refunds for lost time. The righteous wrath of the petulant forumite is a thing to behold and I truly enjoy logging in on those days. So by all means, feel free to demand your five cents. Just don't be surprised when I pop into your thread and call you an idiot.
Hope this helped.
Mr Epeen 
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