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Thread Statistics | Show CCP posts - 2 post(s) |
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Posted - 2011.08.18 19:20:00 -
[1]
Hmm
I dont see any "Cancel payment subscription" in the new Account Management site..
If someone have the answer for please let me know.
aka. its time to play other games then eve !
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Posted - 2011.08.18 19:31:00 -
[2]
I'm the only one that dont have the "Cancel subscription" button under game time tab ??
love the support site have it illustrated - but the fact is it is just not there !!
eve online support link
I loled ITS A TRAP !!
When other mmo's are getting launched - Guess what - u cant unsubscribe from eve!!
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Jackson Millenius
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Posted - 2011.08.18 19:33:00 -
[3]
You need Aurum to cancel your subscription.
'But I don't want to go among mad people,' said Alice. 'Oh, you can't help that,' said the cat. 'We're all mad here.' |
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Posted - 2011.08.18 19:33:00 -
[4]
Edited by: loading file on 18/08/2011 19:39:55
Ohh and CCP if ya dont get it fixed - look forward to a lawsuit ! 
Ohh and forgot baad bad publicity - wont look good in the mmo war books
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Abrazzar
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Posted - 2011.08.18 19:36:00 -
[5]
 Originally by: loading file
Ohh and CCP if ya dont get it fixed - look forward to a lawsuit !
Didn't you read the EULA?
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Raid'En
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Posted - 2011.08.18 19:38:00 -
[6]
you're paying with credit card or other ?
if you're not paying by card, there is no need to cancel, and so no option to do it.
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Judge Ment
BOOM BOOM POW
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Posted - 2011.08.18 19:39:00 -
[7]
Edited by: Judge Ment on 18/08/2011 19:40:03
lmao, they will cancel your account. It said to petition your cancel
I believe people who change there prescription or use plex something happens to the cancel link.
I know for a fact that my friend was reimbursed cash
have a nice time at court 
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We judge others by actions
We judge ourselves by intentions. |
Aldan Romar
Amarr
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Posted - 2011.08.18 19:41:00 -
[8]
It's right there, third point under Game Time.
I guess you'd need a reccuring subscription to see it.
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Jackson Millenius
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Posted - 2011.08.18 19:41:00 -
[9]
Originally by: Judge Ment
Edited by: Judge Ment on 18/08/2011 19:40:03
lmao, they will cancel your account. It said to petition your cancel
I believe people who change there prescription or use plex something happens to the cancel link.
I know for a fact that my friend was reimbursed cash
have a nice time at court
Prescription? Eve isn't an addicting dr... oh wait.
'But I don't want to go among mad people,' said Alice. 'Oh, you can't help that,' said the cat. 'We're all mad here.' |
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CCP Zymurgist
Gallente
C C P
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Posted - 2011.08.18 19:44:00 -
[10]
From the knowledge base on cancelling your account, "Please note that if you are a Time Code user, your account will automatically become disabled if you do not renew your subscription by applying a new code to your account. You do not have to log onto the account management section of our website to cancel your account."
So if you don't have an automatic renewing subscription you won't have the option to "Cancel" as your account will be disabled when your time runs out.
Zymurgist
Community Representative
CCP NA, EVE Online
Contact Us |
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Judge Ment
BOOM BOOM POW
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Posted - 2011.08.18 19:52:00 -
[11]
Originally by: Jackson Millenius
Originally by: Judge Ment
Edited by: Judge Ment on 18/08/2011 19:40:03
lmao, they will cancel your account. It said to petition your cancel
I believe people who change there prescription or use plex something happens to the cancel link.
I know for a fact that my friend was reimbursed cash
have a nice time at court
Prescription? Eve isn't an addicting dr... oh wait.
lol my bad
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We judge others by actions
We judge ourselves by intentions. |
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Posted - 2011.08.18 20:06:00 -
[12]
Originally by: CCP Zymurgist
From the knowledge base on cancelling your account, "Please note that if you are a Time Code user, your account will automatically become disabled if you do not renew your subscription by applying a new code to your account. You do not have to log onto the account management section of our website to cancel your account."
So if you don't have an automatic renewing subscription you won't have the option to "Cancel" as your account will be disabled when your time runs out.
Hi
I'm not a user of time codes.
Im paying my eve account with my credit card with a monthly subscription.
And i dont have the option on the new account management page to cancel it.
So the EULA, and what fact is it not true.
I dont have the possibility to unsubscribe my credit card monthly payment "plan".
Print screen
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Posted - 2011.08.18 20:17:00 -
[13]
uhh nice - some hamster must have gotten some food..!!
thanks for letting me get the option to cancel subscription.
Business + bad publicity threats = getting things done fast <3
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Akita T
Caldari Navy Volunteer Task Force
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Posted - 2011.08.18 20:18:00 -
[14]
Edited by: Akita T on 18/08/2011 20:19:36
Plenty of people on the forums have been complaining about having the cancel sub link OCCASIONALLY not show up when they should have seen that option always, because they are on a recurring payment plan, both BEFORE AND AFTER the account management page changes happened.
Nothing new here, just some weird transient bug. For some slightly more permanent.
The "fix" on the old account management page was to go directly to the cancel account link:
https://secure.eveonline.com/CancelSubscription.aspx
Not sure it still works on the new version.
You can always petition if that doesn't work.
ANOTHER option would be to switch payment method to a non-recurring one (like, say, switch to PLEX payment).
_
Akita T USEFUL EVE LINKS collection |
Zakua Corbin
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Posted - 2011.08.18 20:21:00 -
[15]
Originally by: Jackson Millenius
You need Aurum to cancel your subscription.
^^
LOL this is becoming a classic! Still a goody =)
You know the guys at CCP gotta laugh at some of these remarks...too fun!
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CCP Zymurgist
Gallente
C C P
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Posted - 2011.08.18 20:23:00 -
[16]
As Akita T said, a petition to Billing & Account will also work in a pinch.
Zymurgist
Community Representative
CCP NA, EVE Online
Contact Us |
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Posted - 2011.08.18 20:29:00 -
[17]
As i said - Business + bad publicity threats = getting things done fast <3
As CCP Zymurgist said - a petition to Billing & Account will also work in a pinch. = i loled
uhmm yes if u would wait for tomorrow !! I rofl'ed hard xD 
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Posted - 2011.08.18 20:42:00 -
[18]
Edited by: loading file on 18/08/2011 20:47:44
Originally by: Akita T
Edited by: Akita T on 18/08/2011 20:21:21
EDIT : can you please confirm the new page version link ? Did it remain the same or was it changed ?
I can't test, because I can't cancel, because I pay with PLEX/GTC purchased with ISK 
I loled
I pay to play + I pay plex's to burn Iskies to have fun = i have a career and a life and real money
My guess is - u play all day + play for free = no job, no wife, no life. I rofl'ed HARD
Ohh trollface off - yes i can confirm without going in to your linked cancel page.
That i could cancel my subscription.
Petitions not needed - Like a BOSS !! 
Some hamster got some Desklunch !! 
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Akita T
Caldari Navy Volunteer Task Force
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Posted - 2011.08.18 20:47:00 -
[19]
Edited by: Akita T on 18/08/2011 20:48:26
Originally by: loading file
My guess is - u play all day + play for free = no job, no wife, no life. I rofl'ed HARD
You don't get a 12-digit before decimal point wallet by grinding all day long.
I bet I'm logged into the game only a fraction of the time you're logged into the game.
Originally by: loading file
yes i can confirm without going in to your linked cancel page.
That i could cancel my subscription.
That's not what I asked, snowflake.
I asked for the proper CURRENT link so FUTURE people in YOUR current position could solve THEIR problem faster.
But I guess you would never care about that, would you ?
_
Akita T USEFUL EVE LINKS collection |
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Posted - 2011.08.18 21:12:00 -
[20]
Originally by: Akita T
Edited by: Akita T on 18/08/2011 20:48:26
Originally by: loading file
yes i can confirm without going in to your linked cancel page.
That i could cancel my subscription.
That's not what I asked, snowflake.
I asked for the proper CURRENT link so FUTURE people in YOUR current position could solve THEIR problem faster.
But I guess you would never care about that, would you ?
Nope im a careless money man..!
k read my lips - my problem got solved before u linked the cancel link = i cant confirm if it would work in the buggy situation i had with the new acc. management page.
Javascript hamster must have done something after getting desklunch.
After i could finally cancel my subscription. I saw ur post, with ur link that u are kinda feeling proud of. Works for me yes. It shows me the cancel site and have a big fat button saying "Resume Subscription". So cant say - Thanks Akita T, u helped alot. Sorry..!
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Jamaican Herbsman
I Love You Mary Jane
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Posted - 2011.08.18 22:03:00 -
[21]
wow, what an a-hole
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Ryhss
Caldari
The Excecutorans
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Posted - 2011.08.18 22:22:00 -
[22]
Originally by: loading file
I'm the only one that dont have the "Cancel subscription" button under game time tab ??
love the support site have it illustrated - but the fact is it is just not there !!
eve online support link
I loled ITS A TRAP !!
When other mmo's are getting launched - Guess what - u cant unsubscribe from eve!!
TRAP! |
Sir Substance
Minmatar
Suddenly Ninjas
Tear Extraction And Reclamation Service
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Posted - 2011.08.18 23:39:00 -
[23]
Its been coming up on two years since I first saw the magical dissapearing cancel sub button.
Akita is right, go directly to the cancel page:
https://secure.eveonline.com/CancelSubscription.aspx
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Meryl SinGarda
Caldari
Belligerent Underpayed Tactical Team
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Posted - 2011.08.18 23:43:00 -
[24]
Or, perhaps, you could brush up on your reading and clicking skills.
Nah, that would make sense, unlike the majority of redundant threads in this forum.
Fly safe, Die hard |
Faith Sunstrider
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Posted - 2011.08.19 01:11:00 -
[25]
Don't feed the troll.
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KaarBaak
Minmatar
Seatec Astronomy
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Posted - 2011.08.19 01:17:00 -
[26]
Could be you're using the wrong browser.
He who breaks the law shall be punished back to the House of Pain. -- Sayer of the Law |
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