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Thread Statistics | Show CCP posts - 0 post(s) |
CharlesMontgomery Burns
Perkone
Caldari State
0
   |
Posted - 2012.10.25 09:39:00 -
[1] - Quote
Aye I'm asking, because I feel quite uneasy due to way my order is being handled.
I have ordered few goods from their store 15days ago, order's status is still "Waiting to Ship", they did not reply to email I sent them about 6days ago, and I really start getting worried, especially that after opening a petition I was told that there's nothing CCP can do and I have to be patient.
I can be patient alright, but when there's any feedback from the store, but when you're ignored for 6 days, it really gets annoying.
Anyone else had similar experience (or any experience) with eve store? It was my first purchase and honestly it is probably last one. |
Ravnik
Choke-Hold
2825
|
Posted - 2012.10.25 09:52:00 -
[2] - Quote
uh oh, i ordered a hoody last week, hope it all goes smoothly! 
Uh, we had a slight weapons malfunction, but uh... everything's perfectly all right now. We're fine. We're all fine here now, thank you. How are you?....****.. |
Azumi Zimu
Hogwarts School of Witchcraft and Wizardry
12
|
Posted - 2012.10.25 09:58:00 -
[3] - Quote
People have always seemed to have similar problems with the EVE store. I don't have any personal experience with it though. Probably because I've heard so many bad things. |
Graygor
1kB Realty
1kB Galactic
637
|
Posted - 2012.10.25 10:16:00 -
[4] - Quote
I would order from the Eve store if it didn't cost an arm and a leg for delivery. Hopefully the revamped store will be better. |
Aragoni
Saerimnir
New Eden Research.
23
|
Posted - 2012.10.25 10:18:00 -
[5] - Quote
Graygor wrote:I would order from the Eve store if it didn't cost an arm and a leg for delivery. Hopefully the revamped store will be better.
I don't see how prices on delivery would change considering it's third-parties handling it. Prices on the items themselves might change however, for better or for worse. |
Graygor
1kB Realty
1kB Galactic
638
|
Posted - 2012.10.25 10:33:00 -
[6] - Quote
True but I live in hope they might.
Or they open a European store. |
Ptraci
3 R Corporation
The Irukandji
667
|
Posted - 2012.10.25 10:47:00 -
[7] - Quote
Order clothes from a software company?
Hey yeah, I guess there's always the guy who orders fish at a steakhouse, or who oders steak at a fish place. But don't complain if it tastes like crap. |
CharlesMontgomery Burns
Perkone
Caldari State
0
|
Posted - 2012.10.25 10:51:00 -
[8] - Quote
Ptraci wrote:Order clothes from a software company?
Hey yeah, I guess there's always the guy who orders fish at a steakhouse, or who oders steak at a fish place. But don't complain if it tastes like crap.
I've ordered apocalypse model and a book, delivery price is a killer but since the price cut, it became affordable.
What's worse is lack of any communication, wonder if I'll get reply if I'll send email starting with "ORDER CANCELATION" in the topic. |
Azami Nevinyrall
Homeworld Republic
Intrepid Crossing
478
|
Posted - 2012.10.25 11:33:00 -
[9] - Quote
$15 book...$45 shipping and handling...haha....NO!
Apperently I'm on twitter now...
@AzamiNevinyrall |
Karn Dulake
Sad Flutes
904
|
Posted - 2012.10.25 11:35:00 -
[10] - Quote
I tried to order a Minmatar slave but they told me that they dont currently stock such items
I dont normally troll, but when i do i do it on General Discussion. |
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svenska flicka
Science and Trade Institute
Caldari State
9
|
Posted - 2012.10.25 11:39:00 -
[11] - Quote
Azami Nevinyrall wrote:$15 book...$45 shipping and handling...haha....NO!
seriously? |
Azami Nevinyrall
Homeworld Republic
Intrepid Crossing
480
|
Posted - 2012.10.25 11:59:00 -
[12] - Quote
svenska flicka wrote:Azami Nevinyrall wrote:$15 book...$45 shipping and handling...haha....NO! seriously?
Yes, and this was last week.
I was hoping to get the Art of EVE book for half price. Until I seen the shipping costs...
Apperently I'm on twitter now...
@AzamiNevinyrall |
Malcanis
Vanishing Point.
The Initiative.
4974
|
Posted - 2012.10.25 12:03:00 -
[13] - Quote
I just ordered 2 Guristas Tshirts and a longsleeved Guristas T-shirt, shipping to the UK was $15, which is about what I'd expect from the US.
Dont let me down CCP it's going to be a cold winter without my Guristas rabbit 
MatrixSkye Mk2: "Remember: You consent to unconsensual PVP the moment you press the "Undock" button." |
Myfanwy Heimdal
Heimdal Freight and Manufacture Inc
159
|
Posted - 2012.10.25 12:10:00 -
[14] - Quote
I stopped using the Eve store when I was once charged over -ú1,000 for a copy of the EON magazine...
Needless to say that I don't trust it any more. |
WheelsUK
Platinium Rats
Test Friends Please Ignore
0
|
Posted - 2012.10.25 12:24:00 -
[15] - Quote
CharlesMontgomery Burns wrote:Aye I'm asking, because I feel quite uneasy due to way my order is being handled.
I have ordered few goods from their store 15days ago, order's status is still "Waiting to Ship", they did not reply to email I sent them about 6days ago, and I really start getting worried, especially that after opening a petition I was told that there's nothing CCP can do and I have to be patient.
I can be patient alright, but when there's any feedback from the store, but when you're ignored for 6 days, it really gets annoying.
Anyone else had similar experience (or any experience) with eve store? It was my first purchase and honestly it is probably last one.
5 - How long does it take for my order to be shipped out? (Taken from EvE store FAQ's)
We process the orders every morning from Monday-Friday (excluding federal United States holidays and certain other holidays). Orders placed before 9:30 AM EST will be processed the same day and ship out within 48 business hours. Otherwise, your order will be processed the next business day. Orders must be processed before they can ship. Once orders have been processed, NO CHANGES CAN BE MADE (e.g. cancellations, address changes, item changes).
I ordered 2 T-Shirts last week (17/10/2012) that are still waiting to be shipped :( was hoping after reading in there FAQ's there they send stuff out daily that they would have atleast been sent out by now.
so from the fact that CCP can't do anything about it that CCP have nothing to do with the store?
Wheels |
F'elch
Wall Street Trading
49
|
Posted - 2012.10.25 12:30:00 -
[16] - Quote
I ordered a CCG starter deck in September 2007 - "waiting to ship"... |
CharlesMontgomery Burns
Perkone
Caldari State
0
|
Posted - 2012.10.25 12:30:00 -
[17] - Quote
WheelsUK wrote:CharlesMontgomery Burns wrote:Aye I'm asking, because I feel quite uneasy due to way my order is being handled.
I have ordered few goods from their store 15days ago, order's status is still "Waiting to Ship", they did not reply to email I sent them about 6days ago, and I really start getting worried, especially that after opening a petition I was told that there's nothing CCP can do and I have to be patient.
I can be patient alright, but when there's any feedback from the store, but when you're ignored for 6 days, it really gets annoying.
Anyone else had similar experience (or any experience) with eve store? It was my first purchase and honestly it is probably last one. 5 - How long does it take for my order to be shipped out? (Taken from EvE store FAQ's) We process the orders every morning from Monday-Friday (excluding federal United States holidays and certain other holidays). Orders placed before 9:30 AM EST will be processed the same day and ship out within 48 business hours. Otherwise, your order will be processed the next business day. Orders must be processed before they can ship. Once orders have been processed, NO CHANGES CAN BE MADE (e.g. cancellations, address changes, item changes). I ordered 2 T-Shirts last week (17/10/2012) that are still waiting to be shipped :( was hoping after reading in there FAQ's there they send stuff out daily that they would have atleast been sent out by now. so from the fact that CCP can't do anything about it that CCP have nothing to do with the store? Wheels
I am patient, but 2 weeks of waiting is outside of "48buisness hours" and even "next buisness day".
Ya no changes_can_be_made_my_ass, I can always withdraw the payment, then they'll have to cancel it me thinks. |
Keyanu
the united
Negative Ten.
14
|
Posted - 2012.11.13 22:03:00 -
[18] - Quote
EON is actually not part of the main EVE store but a separate company in London who tries to write about the game even though none of them play it. You find all the content of the magazine in the forums and dev blogs which you have already read.
As for the customer service element, you are better off smashing your face against a frying pan tbh.
Good luck in getting your order. |
Vran DalEsra
Vicious Trading Company
Alliance of Abandoned Cybernetic Rejects
6
|
Posted - 2012.11.13 22:19:00 -
[19] - Quote
Keyanu wrote:EON is actually not part of the main EVE store but a separate company in London who tries to write about the game even though none of them play it. You find all the content of the magazine in the forums and dev blogs which you have already read.
As for the customer service element, you are better off smashing your face against a frying pan tbh.
Good luck in getting your order.
Ouch. Though, I don't disagree with you. |
Malcanis
Vanishing Point.
The Initiative.
5117
|
Posted - 2012.11.13 22:41:00 -
[20] - Quote
I got my shirts a while back. I like them.
MatrixSkye Mk2: "Remember: You consent to unconsensual PVP the moment you press the "Undock" button." |
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