EVE Search - CCP NOT HOLDING END OF THE BARGAIN!!!!

All Channels

Issues, Workarounds & Localization

CCP NOT HOLDING END OF THE BARGAIN!!!!

» Click here to find additional results for this topic using Google

Monitor this thread via RSS [?]

Pages: [1] :: one page
Author	Thread Statistics \| Show CCP posts - 0 post(s)
Nightflare	Posted - 2005.04.04 21:12:00 - [1] My good friend MPSTOP decided to play eve he started with the usual 2 week free trial and all went well. But when he used his credit/debit card to pay for his first full month and the payment WAS accepted he did not get his game time. He has been sending e-mails constantly to CCP but with no response. It may be only $19.95 he is out but he paid for a month, and got only a 2 week trial! CCP NEEDS TO KEEP UP THERE END OF THE BARGAIN! WE PAY TO PLAY! So furthermore the question is WHAT DOES MPSTOP DO TO GET HIS ACCOUNT BACK ONLINE WITHOUT DOUBLE PAYING FOR HIS FIRST FULL MONTH? CEO/FOUNDER of Maquis Syndicate Nightflare
Malken	Posted - 2005.04.04 21:34:00 - [2] I THINK HE FIRST NEED TO GET HIS FRIEND OFF THE CAPS LOCK KEY!!!!!11111ONEONEONE Originally by: Graelyn "We're at war with you, and you FIRED on us! I am so telling CONCORD!" Quote: [18:46:36] Weebear > WTS Electric Golf Cart, 1 careful owner. Phone Rome 555 6567
Garia666	Posted - 2005.04.05 07:57:00 - [3] Edited by: Garia666 on 05/04/2005 08:01:14 Edited by: Garia666 on 05/04/2005 08:00:27 Edited by: Garia666 on 05/04/2005 07:58:22 This is normal; procedure from CCP If you get an trail acount you play for 2 weeks free. Then after teh 2 weeks you pay for the game 17,- euro. and 15euro for the first month making it 32,- euro And yes your friend lost 2 weeks.. It prob will be there somewhere in the license agreement. Its not correct tough What you would aspect is that You play 2 weeks for free.. ( As they let you think it is.. ) then when you finaly pay for the game ( wich you would think gets you an other month of playing time ) that becomes the 2 weeks free weeks you already played and then even anotherr 2 weeks with it ... And then making you pay for another month That my friend is tha art of moneh making..
BrainCooler	Posted - 2005.04.05 10:38:00 - [4] Yeah, I had the same issue with both of my accounts. It's called capitalism. Naff said.
Mid Night	Posted - 2005.04.05 16:03:00 - [5] First off, chill with the CAPS LOCK bud Second, if you(err your friend) was charged $19.95 then he selected the wrong option obviously. Monthly charges are $14.95 if you choose to pay month by month. The $19.95 is when you open an account online without buying the actual (physical) CD which creates an account and gives you a month's playing time. Constant emails won't solve anything, give CCP time to look at the first one without having to drudge through the "constants" and sort it out. Could be your friend doesn't want to own up that they made a mistake and did not get a free trial but went straight the the $19.95 deal
Scorpyn	Posted - 2005.04.05 17:54:00 - [6] My guess : 1. He started using the trial 2. He then decided to get an account 3. Instead of buying the trial account he made a new account Make a petition the costumer support should be able to sort it out.
MinorFreak	Posted - 2005.04.06 01:19:00 - [7] OMG peLh Em! SheRe't a glaShInF tigHL No yM deyBoarK ______________________ Best darned links ingame and out (backup)
Mid Night	Posted - 2005.04.06 16:00:00 - [8] Originally by: MinorFreak OMG peLh Em! SheRe't a glaShInF tigHL No yM deyBoarK The flashing light on your keyboard is the reminder for you to take your medicine mmmkay
DeODokktor	Posted - 2005.04.07 07:31:00 - [9] Originally by: Mid Night First off, chill with the CAPS LOCK bud Second, if you(err your friend) was charged $19.95 then he selected the wrong option obviously. Monthly charges are $14.95 if you choose to pay month by month. The $19.95 is when you open an account online without buying the actual (physical) CD which creates an account and gives you a month's playing time. Constant emails won't solve anything, give CCP time to look at the first one without having to drudge through the "constants" and sort it out. Could be your friend doesn't want to own up that they made a mistake and did not get a free trial but went straight the the $19.95 deal I think you get have got some options that others of us dont get.. The CD has 1 free month & no signup fee. (that's why the cd cost ~20$)
Grimwalius d'Antan	Posted - 2005.04.07 11:39:00 - [10] Unless it is clear already, here goes another explanation that will help: + Trial = 14 days = $0 + Internet Purchase/trial upgrade = 30 days = $19.95 + Monthly Fee = 30 days = $14.95 + Total = 74 days = $34.90 + Trial = 14 days = $0 + Game CD Purchase+Trial upgrade = 30 days = ~$20 + Monthly Fee = 30 days = $14.95 + Total = 74 days = ~$34.95 So, you have no reason to whine. Nothing is out of the ordinary here, and your friend is getting all the time he can possibly get.
Garia666	Posted - 2005.04.07 12:06:00 - [11] Edited by: Garia666 on 07/04/2005 12:09:30 Edited by: Garia666 on 07/04/2005 12:07:53 Originally by: Grimwalius d'Antan Unless it is clear already, here goes another explanation that will help: + Trial = 14 days = $0 + Internet Purchase/trial upgrade = 30 days = $19.95 + Monthly Fee = 30 days = $14.95 + Total = 74 days = $34.90 So, you have no reason to whine. Nothing is out of the ordinary here, and your friend is getting all the time he can possibly get. There is where you go wrong ... If you tell something know your facts. This is how it realy is and no other + Trial = 14 days = $0 + Internet Purchase/trial upgrade = 0 days = $19.95 or ( the 14days free trail - 2 weeks ) + Monthly Fee = 30 days = $14.95 + Total = 44 days = $34.90 You dont get the month playing time as you would get when you would buy the cd . U just pay for it and then they add an extra 1 month FEE
DeODokktor	Posted - 2005.04.07 13:31:00 - [12] Edited by: DeODokktor on 07/04/2005 13:47:54 Edited by: DeODokktor on 07/04/2005 13:35:21 Edited by: DeODokktor on 07/04/2005 13:32:12 Quote: + Trial = 14 days = $0 + Internet Purchase/trial upgrade = 0 days = $19.95 or ( the 14days free trail - 2 weeks ) + Monthly Fee = 30 days = $14.95 + Total = 44 days = $34.90 You dont get the month playing time as you would get when you would buy the cd . U just pay for it and then they add an extra 1 month FEE Before I show you why you are wrong. I'll just say that the guy who has the problem should either a) go to his bank and ask for them to refund the money as the services were not provided (they will do it). Or he needs to double check to see that he didnt create a new account instead of updating his old account. now to show you why you are wrong, and this is my last edit of this post and I will drop it after this, I just hate to see you telling someone that "your getting the shaft because it's normal" when it's not. Here is the PROOF that your statements are wrong. https://secure.eve-online.com/ Go there, and try to understand what they mean when they say For Ç19.95 you can create an account, including 30 days of game time. To play the game you need the <a href="http://www.eve-online.com/download/">EVE Online client</a> I dont find it that complicated .. your 19.95 first time setup fee WILL INCLUDE 30 days.. your FIRST 30 DAYS AFTER TRIAL.. They dont Backdate it at all, but they might apply it on the day of payment. I was on a 7 day trial and oddly enough my first bill was 7 days after my trial, my next bill was exactly 1 month after that.. So I got what I expected. Added my recent charges so you could compare.. My char started SAK on 2004.08.14 23:58:00. (you can check for yourself if you dont trust me) Recent Charges 2004-08-21 Sale 7783 ECMC 19.95 EUR 2004-09-19 Sale 7783 ECMC 65.70 EUR 2005-03-19 Sale 7783 ECMC 71.70 EUR
theos phobou	Posted - 2005.04.07 13:46:00 - [13] Originally by: Nightflare My good friend MPSTOP decided to play eve he started with the usual 2 week free trial and all went well. But when he used his credit/debit card to pay for his first full month and the payment WAS accepted he did not get his game time. He has been sending e-mails constantly to CCP but with no response. It may be only $19.95 he is out but he paid for a month, and got only a 2 week trial! CCP NEEDS TO KEEP UP THERE END OF THE BARGAIN! WE PAY TO PLAY! So furthermore the question is WHAT DOES MPSTOP DO TO GET HIS ACCOUNT BACK ONLINE WITHOUT DOUBLE PAYING FOR HIS FIRST FULL MONTH? dood - yall are smoking pot or something. who cares about the cd or upgrading or backtime - THE GUY GOT NOTHING FOR HIS PAYMENT. keep on subject here. he needs to either a) get his money back, or b) get his 30 days like he paid for it. most likely what is happened here is that he started a trial account, then paid for a new account and is trying to log into his trial account. simple mistake if you ask me. should be simple for ccp to fix. or he could just try logging into his mistakenly created new account and just deal with the mistake. theos phobou ceo, dark templars http://www.thereverend.org/eve/ (yeah i know)
Gideon Malachi	Posted - 2005.04.08 16:43:00 - [14] Originally by: DeODokktor I think you get have got some options that others of us dont get.. The CD has 1 free month & no signup fee. (that's why the cd cost ~20$) I picked up my copy of EVE in a bargain bin for $3.99, and got the free month trial. Wasn't a bad deal at all. :)

Pages: [1] :: one page
First page \| Previous page \| Next page \| Last page

COPYRIGHT NOTICE
EVE Online, the EVE logo, EVE and all associated logos and designs are the intellectual property of CCP hf. All artwork, screenshots, characters, vehicles, storylines, world facts or other recognizable features of the intellectual property relating to these trademarks are likewise the intellectual property of CCP hf. EVE Online and the EVE logo are the registered trademarks of CCP hf. All rights are reserved worldwide. All other trademarks are the property of their respective owners. CCP hf. has granted permission to EVE-Search.com to use EVE Online and all associated logos and designs for promotional and information purposes on its website but does not endorse, and is not in any way affiliated with, EVE-Search.com. CCP is in no way responsible for the content on or functioning of this website, nor can it be liable for any damage arising from the use of this website.