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Sticky:EVE Online: Retribution 1.0 Macintosh Issues and Feedback

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CCP Eterne C C P C C P Alliance 744	Posted - 2012.12.04 11:06:00 - [1] - Quote EVE Online: Retribution 1.0 has been deployed successfully. Retribution 1.0 brings a large amount of improvements, including a new and improved Crimewatch, a new way to hunt bounties, 4 new destroyers, a new mining frigate, tons of rebalanced frigates and cruisers, and a lot more. For full details, especially already known issues, please check the patch notes. General feedback about Retribution 1.0 can be posted to the general feedback thread. Please use this format for reporting any issues in this thread: GÇóDescription of problem, the more verbal the better GÇóHardware info (Mac model, GPU, CPU, RAM etc.) GÇóOS version GÇóStep by step guide to what causes the issue GÇóStep by step guide to any workaround that has resolved the issue for you Community Representative GÇ+ EVE Illuminati GÇ+ Fiction Adept @CCP_Eterne GÇ+ @EVE_LiveEvents

Dersen Lowery Laurentson INC StructureDamage 178	Posted - 2012.12.04 16:45:00 - [2] - Quote I only had about 5 minutes to test this morning. Everything looks good sofar, especially my Megathron. The hangar view is much smoother, and for once the CQ doesn't stutter badly. Dersen navigated the stairs smoothly for the first time in months, and I notice that the movement controls are now relative to the camera, not to the avatar. Win. The one, small issue I had: No music on either the login screen or the character selection screen, and no background music in the hangar or the CQ. I'll post more when I get a chance to undock. 2007 24" iMac, running the latest Mac OS X, all patches applied. 4GB RAM 1TB HD 2.8GHz Core 2 Duo EXTWEEEEEM ATI Radeon HD 2600 PRO (256MB) Yeah, yeah, I need a new computer.
Kaiirii Mong's Marauders 9	Posted - 2012.12.04 19:31:00 - [3] - Quote I logged out in space and when I log in everything is pitch black, but I can hear my ship moving in the background. Relogged several times and no difference. OS X 10.6.8 Processor Name:Intel Core 2 Duo Processor Speed:2.4 GHz Number Of Processors:1 Total Number Of Cores:2 L2 Cache:3 MB Memory:4 GB Bus Speed:1.07 GHz Any ideas whats going on?
Kazuma Matsuki Agony Unleashed Agony Empire 0	Posted - 2012.12.04 19:40:00 - [4] - Quote I'm having graphics issues as well. Upon login, ship spinning works as normal - but chat windows don't populate, or even show all the tabs. Attempting to open the Neocom - results in partial success (skills show up, but not the 'fixed' info at the top of the Character page). Upon undocking, the ship 'UI' is present, but nothing else is (screen is otherwise blank). After redocking, station UI includes elements of the ship UI (guns, cap etc), no chat windows, and no station graphics. Late 2010 MacBook Pro OSX 10.6.8 Processor Name:Intel Core i5 Processor Speed:2.53 GHz Number Of Processors:1 Total Number Of Cores:2 L2 Cache (per core):256 KB L3 Cache:3 MB Memory:8 GB Chipset Model:NVIDIA GeForce GT 330M
Avui Lions Of Judah Intrepid Crossing 0	Posted - 2012.12.04 19:48:00 - [5] - Quote When I connected just after the patch everything worked. Now I log in and I have the same issues, my chat windows don't populate but I see the ship inside the station as long as I don't undock. If I leave the station I don't see neither the ship nor the station. Once I dock back again, I don't see the ship or station interior. I'm running in the MacBook Pro with Nvidia card and I already tried the workaround mentioned in the top thread.
Siyavush The Deneveh Collective High Rollers 0	Posted - 2012.12.05 00:26:00 - [6] - Quote Having some major problems. Client updated but once the play button is pressed the system crashed to the dreaded white screen of death and reboots. This appears to be a graphics switching issue from the Intel card to the NVidia. Trying to find a work around, but ATM I am relying on Windows under parallels (how often have I had to do that since Apple released crap software like Lion/Mountain Lion). MacBook Pro Retinal 2012 OSX 10.6.8 i7 Processor 2.7 Memory 16 GB 1600 MHz DDR3 Intel HD Graphics 4000 512 MB with swap to NVIDIA GeForce GT 650M 1024 MB Ideas? Update - Switching off the auto graphics card switching seems to rectify the issue, but this is not a perfect solution.
Quasar Hassin Shockwave Unlimited Space Mongolians 0	Posted - 2012.12.05 02:08:00 - [7] - Quote Macbook Pro 2012 OSX 10.8.2 2.3 GHz Intel Core i7 Quad Core 8 GB Memory NVIDIA GeForce GT 650M 1024MB I've had a massive frame rate drop down to 7-14 fps. Before the update, the game ran fine at 40-60 fps.
Interstellarix German Dynamics 0	Posted - 2012.12.05 17:57:00 - [8] - Quote Eve crashes on OS X Mountain Lion... any suggestions? greets inter
Avui Lions Of Judah Intrepid Crossing 0	Posted - 2012.12.06 13:28:00 - [9] - Quote Today with the new patch after a while (half hour maybe?) the whole OSX become completely unresponsive (without actually showing the rainbow ball). I had to perform 2 hard resets (first time I find an application that crashes OSX like that after 7 years...) Late 2010 MacBook Pro OSX 10.6.8 Processor Name:Intel Core 2 Duo Processor Speed:2.4 GHz Memory:8 GB Chipset Model:NVIDIA GeForce GT 320M
Kriss Deteis EVE-RO Fidelas Constans 0	Posted - 2012.12.06 22:52:00 - [10] - Quote Wont start on SL (latest), but works in ML. Before patch worked perfect on SL. This happens on SLonly. I boot into ML (dual boot) and everything works. SL latest on SSD, NV8400, 4g ram, MBP4.1. Is SL still supported? thx

Wishy IV State Protectorate Caldari State 0	Posted - 2012.12.09 11:41:00 - [11] - Quote Hi guys, my apologies, i'd started a new thread before noticing this one.. after updating, my mouse clicking seems to work only on rare occasions! Currently, Eve is completely unplayable as I can barely log in. I noticed that this has happened after other updates (based on other threads). I'm running on a 2006 17"MBP where previous versions of the Eve Client have worked fine. 2.33 Ghz Intel Core 2 Duo RadeonX1600 OSX 10.6.8 4GB RAM Cheers
Fettle ANZAC ALLIANCE Executive Outcomes 0	Posted - 2012.12.12 13:52:00 - [12] - Quote Greetings, I have made multiplie post concerning this issue, but I shall do this more completely here. Eve Client's Freeze. If running multiple clients, sometimes one will freeze and the others will run. At times, clients have frozen one after the other. This has been only experienced on my system after the retribution patch. My system is as follows: Processor 2.6 GHz Intel Core i7 Memory 16 GB 1600 MHz DDR3 Graphics NVIDIA GeForce GT 650M 1024 MB Software OS X 10.8.2 (12C3012) - Mountain Lion Currently no explanation for occurrence of client freezes. Currently no solution determined.
Tidak PernahTakut The Splintered 0	Posted - 2012.12.13 02:31:00 - [13] - Quote Since the patch on 12.12.2012 to 1.5. I can no longer get to the logon screen from the client loader. The client ready button lights up, and then when I click PLAY, the client crashes. Macbook Air ,13", Mid 2011 Processor 1.7 GHz Intel Core i5 Memory 4 GB 1333 MHz DDR3 Graphics Intel HD Graphics 3000 384 MB Software Mac OS X Lion 10.7.5 (11G63b)
Lebaneur Tribal Core Defiant Legacy 11	Posted - 2012.12.13 07:18:00 - [14] - Quote Tidak PernahTakut wrote: Since the patch on 12.12.2012 to 1.5. I can no longer get to the logon screen from the client loader. The client ready button lights up, and then when I click PLAY, the client crashes. Macbook Air ,13", Mid 2011 Processor 1.7 GHz Intel Core i5 Memory 4 GB 1333 MHz DDR3 Graphics Intel HD Graphics 3000 384 MB Software Mac OS X Lion 10.7.5 (11G63b) I had the same issue. Had to kill the wineserver process that was left hanging there after the patching. After the first launch has been starting normally again.
3nkil Native Freshfood Minmatar Republic 0	Posted - 2012.12.16 03:04:00 - [15] - Quote Can not install https://forums.eveonline.com/default.aspx?g=posts&t=183349
Peter Grayson Vice Legion 2	Posted - 2012.12.17 21:31:00 - [16] - Quote Avui wrote: Today with the new patch after a while (half hour maybe?) the whole OSX become completely unresponsive (without actually showing the rainbow ball). I had to perform 2 hard resets (first time I find an application that crashes OSX like that after 7 years...) Late 2010 MacBook Pro OSX 10.6.8 Processor Name:Intel Core 2 Duo Processor Speed:2.4 GHz Memory:8 GB Chipset Model:NVIDIA GeForce GT 320M Same thing just happened to me this evening. Never see that on OSX for fex years !! iMac9,1 Processor Name: Intel Core 2 Duo Processor Speed: 2,93 GHz L2 Cache: 6 MB Memory: 4 GB Chipset : NVIDIA GeForce GT 120
Vladmir Draiken Insignia Zero 0	Posted - 2012.12.27 10:07:00 - [17] - Quote I am still having a lot of issues with the mouse on my MacMini Software Mac OS X Lion 10.7.5 (11G63) Intel Core i5 2.3 GHz Graphics Intel HD Graphics 3000 512 MB Memory 8 GB 1333 MHz DDR3 Mouse clicks don't work correctly, the mouse hover effects don't follow the mouse, and the only way I actually manage to do something, is by pressing the Alt/Option key, and holding it down. It seems holding that key makes the mouse "more" responsive, even tho it's still very unresponsive. At first I thought this was a problem for using the game in windowed mode, but it happens also in fullscreen. I have read several threads in this forums about similar problems and in NONE of those threads there is a solution from CCP :/ Can I please get some kind of reply here?
Dust Unknown Center for Advanced Studies Gallente Federation 0	Posted - 2012.12.27 12:51:00 - [18] - Quote Vladmir Draiken wrote: I am still having a lot of issues with the mouse on my MacMini Software Mac OS X Lion 10.7.5 (11G63) Intel Core i5 2.3 GHz Graphics Intel HD Graphics 3000 512 MB Memory 8 GB 1333 MHz DDR3 Mouse clicks don't work correctly, the mouse hover effects don't follow the mouse, and the only way I actually manage to do something, is by pressing the Alt/Option key, and holding it down. It seems holding that key makes the mouse "more" responsive, even tho it's still very unresponsive. At first I thought this was a problem for using the game in windowed mode, but it happens also in fullscreen. I have read several threads in this forums about similar problems and in NONE of those threads there is a solution from CCP :/ Can I please get some kind of reply here? I have very similar issues: It is as if mouse move events are not processed, and the game only noticed the mouse moves at some other event. It is all very anoying, but strangely enough the problem appears (and sometimes disapears) randomly. I am on Mac OS X Mountain Lion 10.8.2, on a Mac Pro 2008 with 6 GB RAM and an ATI Radeon 5870.
Mykkael Gentlemen who Behave Badly 0	Posted - 2013.01.11 08:20:00 - [19] - Quote I'm getting freezes every 10GÇô15 minutes, completely randomly. The screen freezes and stops responding, but I can still hear the game running in the background. All I can do is force-quit with CMD-ALT-ESC. 15" Retina Macbook Pro 2.3 GHz Intel Core i7 8 GB 1600 MHz DDR3 NVIDIA GeForce GT 650M 1024 MB Mountain Lion (up to date) The freezes seem to happen almost entirely due to ingame audio being enabled. Graphics options have no effect. Turning ingame audio off makes the freezes go away almost entirely. Instead of freezing every 10GÇô15 minutes, I freeze mayhaps once a day.
Long3130 DARK BECKS 0	Posted - 2013.02.01 18:45:00 - [20] - Quote Same problem as Mykkael. After between 5 and 30 minutes of play the game locks. The mouse is still moving but the graphics freezes. Cmd-Tab (or any other KB input) is not working but the CAPS lights is switching between ON/OFF (hardware works). The only way out is Cmd-Alt-Esc. Is there a way to produce a coredump or logs to send to the Support? The system is: 15" Retina Macbook Pro 2.7 GHz Intel Core i7 16 GB 1600 MHz DDR3 NVIDIA GeForce GT 650M 1024 MB OS Version: OS X 10.8.2 (12C3012)

fakadakalaka Deviance Inc Nocturnal Legion 1	Posted - 2013.02.02 04:26:00 - [21] - Quote Similar issue to Long3130 and Mykkael iMac Mid 2011 21.5 Inch 500GB Hard DIsk 2.5Ghz i5 8GB DDR3 ATI 6750M 512meg OSX 10.8.2 Anywhere between 10 and 30 minutes the game freezes, the mouse pointer still works. Would have reported this before now but not had chance to play on my mac for a while.
Jon Kauton Imperion Enterprises Pwnasaurus. 0	Posted - 2013.02.03 08:17:00 - [22] - Quote Just like most of the people here, i have major issues with the mac client. For no other apps do i EVER have to perform hard resets, but it has become completely necessary for me to do so when the mac client crashes, and lately, that is guaranteed essentially every time i play. Usually after 2 hours of playtime, the game will simply just crash. This has in simple terms $*$%ed up my mac. I also was experiencing an issue where when i would undock, the screen would simply go black, i could still see the overview and other UI features, but i could not see anything like ships, stations etc. Thankfully i could dock up but when i docked i faced yet another black screen. I'm not trying to sound rude or anything, but the bugs in the mac client are quite unbearable and perhaps the worst i see in any mac apps. So please fix these problems fast! Specs Macbook Pro Mid 2011 OSX 10.6.8 Processor Name: Intel Core 2 Duo Processor Speed: 2.4 GHz Memory: 4 GB Chipset Model: NVIDIA GeForce 320M
Phronesiis Aliastra Gallente Federation 0	Posted - 2013.02.06 03:10:00 - [23] - Quote Yet another experience of CCP screwing all my settings. Frack you CCP. I am totally fed up with serving as your beta testers and dealing with poor os x support. I mean no disrespect to those in CCP who actually try to help us. Time for me to cancel accounts, move to bootcamp, and start a Star Trek Online account.
lasterax Brutor Tribe Minmatar Republic 2	Posted - 2013.02.06 06:32:00 - [24] - Quote I'm another victim of the "silent freezes" - EVE will just freeze, I have to force quit the client and start over. I've checked my logs and I see nothing giving me a clue as to the cause. I can be running a single or multiple clients and it will happen. Usually with multiples just one client freezes, not all. This APPEARS to be UI related - I notice freezing happens a lot when doing market searches or searching items or people. In space I notice it a lot on initiating warp or sometimes when landing on a gate (about the two worst times to want to crash). It's not session changes though tSo it seems to me something is up with the UI draw as it crashes doing those operations. This explains why it freezes even when AFK in station - local chat or another chat window does a draw and causes the crash. EVE is the only reason I even have a Windows partition on my machine, don't force me to use it. Mac Pro Early 2008 2 x 2.8 GHz Quad Xeon 16 GB RAM ATI Radeon HD 5870 1024 MB OSX 10.8.2


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