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Thomas Abernathy
Viziam
Amarr Empire
0
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Posted - 2011.10.08 17:16:00 -
[1] - Quote
Probably the worst thing you can do from a customer service standpoint is over-promise and under-deliver. 
Unexpected issues happen, but to promise "Server is expected to be up by ..." and then repeatedly not deliver makes some of us wonder if you can ever follow thru on your promises...
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Tanya Powers
Science and Trade Institute
Caldari State
10
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Posted - 2011.10.08 17:17:00 -
[2] - Quote
Thomas Abernathy wrote:Probably the worst thing you can do from a customer service standpoint is over-promise and under-deliver. Unexpected issues happen, but to promise "Server is expected to be up by ..." and then repeatedly not deliver makes some of us wonder if you can ever follow thru on your promises...
STFU
Get out take some fresh air do some shop and fill your fridge, I can hear the echo of emptiness from here  |
Hicksimus
Mom's Friendly Spaceship Company
50
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Posted - 2011.10.08 17:42:00 -
[3] - Quote
Understanding python after so many people have played with it over the years is a job that pretty well nobody understands.....Honestly, go play with any database and see how long it takes you to set one up then add a few new features to it without breaking it, it's easier to break it and wait to see it fall apart than to micromanage it and see the flaws because they can be quite complex. No joke just open access(I say this because most people have that crap) and try to set up a basic invoice system it's nutty.
Things I have realized from the EvE forums:
Many people beleive cost means money and only money |
ACY GTMI
Veerhouven Group
The Veerhouven Group
8
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Posted - 2011.10.08 17:44:00 -
[4] - Quote
Tanya Powers wrote:Thomas Abernathy wrote:Probably the worst thing you can do from a customer service standpoint is over-promise and under-deliver. Unexpected issues happen, but to promise "Server is expected to be up by ..." and then repeatedly not deliver makes some of us wonder if you can ever follow thru on your promises... STFU Get out take some fresh air do some shop and fill your fridge, I can hear the echo of emptiness from here
He's right, you know. And you're not.
And no. I have no desire to go out and smell the potatoes. What does that have to do with CCP's consistent failures to produce, anyway? |
Maven Deltor
Bad Sekta
3
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Posted - 2011.10.08 17:45:00 -
[5] - Quote
I'd rather they give me current and revised expectations when they feel they've changed.
You'd rather be told "Try back tomorrow."
I think more will agree with my approach than yours. |
Abrazzar
163
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Posted - 2011.10.08 17:54:00 -
[6] - Quote
"Sorry dear players, but the server is ******. We will most likely never get it running ever again. Maybe you're lucky and this statement is overly exaggerated but don't count on it. Cuddles, your dev team."
Please visit your user settings to re-enable images. |
Count Austheim
Raven's Flight
12
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Posted - 2011.10.08 17:57:00 -
[7] - Quote
Once i tried to understand my dog, in the end i didnt, before it was too late. He had diarrhea.
If this ships a-Śrockin, then im strangling someone....
http://count-austheim.blogspot.com/ |
Tyrnaeg en Varche
45
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Posted - 2011.10.08 18:10:00 -
[8] - Quote
ACY GTMI wrote:He's right, you know. And you're not.
And no. I have no desire to go out and smell the potatoes. What does that have to do with CCP's consistent failures to produce, anyway?
When I am so much disappointed in a company, or in the service of a store or club, etc i fuckin stop going to it. So, stfu and leave like a grown up.
Paying a pety subscription does not entitle you to call anyone a "failure" - you do not own the company.
Now, everybody is a guru about everything and has an opinion about everything. Well, i don't see YOU working as a developer, you actually have no idea of how hard it is to maintain a software system. So, get back to your job (if you have one) and let the professional developers do their job.
Remember :: if you don't like it, just leave. |
Dorian Wylde
Imperial Academy
Amarr Empire
22
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Posted - 2011.10.08 18:43:00 -
[9] - Quote
People like the OP are why companies like valvE and Blizzard don't give any info beyond "Soon."
Grow up, loser. Games are not important enough to raise your blood pressure over. |
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