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| Author |
Thread Statistics | Show CCP posts - 4 post(s) |
Rushing Gaterau
The Crazy Cousins Corp
0
   |
Posted - 2013.05.01 15:23:00 -
[1] - Quote
LS,
Error i am getting:
No data received
Unable to load the webpage because the server sent no data.
Here are some suggestions:
Reload this webpage later.
Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.
Currently i am having issues that i am unable to reach https://login.eveonline.com
This means i cannot access my account and add game time etc.
If i do this from my company ISP (verizon) this works fine i can login and do my stuff.
So i guess this is an ISP issue.
Also i tried with different browsers. Internet explorer, Chrome and Firefox.
Source ip subnet i am coming from is 217.120.192.0 - 217.120.255.255 (dynamically assigned by my provider Ziggo)
For the fun of it i build up a IPSEC VPN tunnel to my work and retried to establish the connection and then it does work.
Since i wanted to exclude that the Workstation i play eve on was the issue or the browser.
Is there a change you can have a look why the ip subnet of my provider is being blocked or something?
Thanks already.
With kind regards,
Rushing
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Posta Wifda Mosta
Republic Military School
Minmatar Republic
76
|
Posted - 2013.05.01 23:31:00 -
[2] - Quote
I also am experiencing this issue at home, work and even my phone can't. Shaw cable for work and home in Calgary Alberta Canada. Wind mobile for phone data. Cannot log into the account management page and none of my EvEmon api are working. anymore.
CCP? |
PRO LEGION
Temporary Tax Avoidance Core
2
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Posted - 2013.05.02 11:17:00 -
[3] - Quote
Same :( |
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CCP Gargant
C C P
C C P Alliance
501
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Posted - 2013.05.02 13:46:00 -
[4] - Quote
Just to let you guys know, we are aware of this issue and the people that know what they are doing are already working to fix it.
Sorry for the inconvenience.
CCP Gargant | Community Representative | EVE Illuminati |
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Rushing Gaterau
The Crazy Cousins Corp
0
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Posted - 2013.05.02 15:24:00 -
[5] - Quote
That was the only thing i wanted to know. :D and wanted to just to highlight the issue.
Thanks CCP!
And keep up the great game. |
Posta Wifda Mosta
Republic Military School
Minmatar Republic
77
|
Posted - 2013.05.04 00:36:00 -
[6] - Quote
CCP Gargant wrote:Just to let you guys know, we are aware of this issue and the people that know what they are doing are already working to fix it.
Sorry for the inconvenience.
Thanks for the reply, hope it gets fixed soon or some of my accounts will expire and I will lose training time :( |
Seth Toralen
Generic Alt Corporation 421
0
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Posted - 2013.05.11 18:43:00 -
[7] - Quote
I'd just like to point this out (and hopefully bump this thread). I am having the exact same issue. Does CCP think this is resolved yet, because I'm still having trouble? Dev (or fellow strugglers) response would be lovely. |
Seth Toralen
Generic Alt Corporation 421
0
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Posted - 2013.05.15 00:57:00 -
[8] - Quote
Alright I seriously need help here. I can't even login to properly file a petition because of this error. This is a problem. |
Grave Nialo
The Black Talons Chapter
Company of Spacefarers
0
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Posted - 2013.05.25 09:21:00 -
[9] - Quote
i am still having this problem wont load for account management filed a petition logged out no response as of yet and nothing i am doing for firewall or antivirus is working
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Seth Toralen
Generic Alt Corporation 421
0
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Posted - 2013.05.26 16:40:00 -
[10] - Quote
I am also still having these problems. This problem extends to login.eveonline, community.eveonline, and secure.eveonline. I think it also explains why EVEMon and EFT can no longer work with my API.
This is not my PC. Happens on every computer on the network. Nothing about my PC or network changed between when this worked and when it stopped working. What did CCP change about those login pages in preparation for the new launcher?
I am getting tired of none of my petitions or forum posts getting answered. Here is my full explanation forum post: https://forums.eveonline.com/default.aspx?g=posts&m=3082892#post3082892 |
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CCP Aita
C C P
C C P Alliance
4
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Posted - 2013.05.30 16:42:00 -
[11] - Quote
Are you by any chance using any kind of download accelerator? Apparently have been know to cause similar issues with Chrome in the past.
Associate Programmer
Team Special Circumstances |
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Salpun
Paramount Commerce
503
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Posted - 2013.05.30 16:49:00 -
[12] - Quote
The current soon old EVElopedia page is giving me this on firefox and IE
The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept
cookies.
It started working again and then started back up hopefully the new SSO system fixes this issue. |
Oshko Ikkala
VC Academy
0
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Posted - 2013.05.30 17:34:00 -
[13] - Quote
this issue is happening on any computer that is part of my home network, on any browser. moving a computer to a different network makes it work again. |
TEXST
The Transcendence
0
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Posted - 2013.05.31 01:13:00 -
[14] - Quote
I am trying to login and reactivate a a account and the website won't let me do anything. Keeps giving me error's on firefox and chrome and even my iphone. |
Hannoverr Fiste
Solar Patrol
0
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Posted - 2013.06.04 19:37:00 -
[15] - Quote
CCP Gargant wrote:Just to let you guys know, we are aware of this issue and the people that know what they are doing are already working to fix it.
Sorry for the inconvenience.
Any kind of update for this issue at all? |
Seth Toralen
Generic Alt Corporation 421
1
|
Posted - 2013.06.05 00:50:00 -
[16] - Quote
There's still a lot of us having this issue, and we're hardly getting a response from CCP. Worse, you must be incompetent, because you ask us things we CLEARLY covered in our posts. The biggest annoyance is the repeated 'did you try a different browser?' or 'firewall' responses which the OP of these forum posts and petitions has almost always tried and specified.
I've been having this issue for going on 4 weeks now. I think it's also why my API isn't working anymore (happened at same time). If any other people having this login issue can comment on API functionality that'd be great. I can't use EVEMon or EFT since this started.
Here is my latest forum post. Just for giggles... I doubt CCP will read it.
https://forums.eveonline.com/default.aspx?g=posts&m=3106765
By the way, I've personally confirmed three other people having these issues and have found numerous other people on the forums having apparently similar problems. Give us SOMETHING CCP. |
Oshko Ikkala
VC Academy
0
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Posted - 2013.06.06 22:54:00 -
[17] - Quote
Still cant login, and API stuff isn't working. Please give us an update soon. |
Brutus Actavian
En Vis Veritas
True Reign
0
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Posted - 2013.06.06 23:03:00 -
[18] - Quote
hey averyone im having problems loging into my account managent on eve site and cant get any plex, the site takes a very long time to load and shows an error 500 An unexpected error occurred
An unexpected error has occurred, please try pressing your browsers back button and try again. If the problem persists, please contact support. (ref: GiLycrHx4Tl5btgssLbjVQ), ive bin trying to log in for an hour, just when thares a 75% off on plex, do I have to write a petition. |
Anhenka
Native Freshfood
Minmatar Republic
60
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Posted - 2013.06.06 23:23:00 -
[19] - Quote
Just came back to eve, having issues trying to resubscribe. Attempting to access the account management page results in a page with blank broken formatting, the log in button is a java redirect that won't work, and the page generates a 500 error code.
I have attempted this on 2 different computers, on 3 browsers each, as well as hijacking my neighbors unsecured internet and trying on his as well. No luck.
Not sure how I managed to trigger the hours for plex option, but that's running out in a hurry. Dunno if it's the same source as the issues reported here but I figured I'd toss in my two cents worth. I cant very well pay you to play if I cannot buy anything can I ? |
Rialen
Gravit Negotii
S2N Citizens
0
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Posted - 2013.06.06 23:26:00 -
[20] - Quote
Hi,
I am having the same issue, however, since it thinks i'm logged in, it brings me to the account management page but has the following message on the main part of the page:
An unexpected error occurred
An unexpected error has occurred, please try pressing your browsers back button and try again. If the problem persists, please contact support. (ref: kXsBhRKU2qjLhE4Og1gLpQ)
However, I click on game time -> add game time and after a while, i get the following error.
http://pastebin.com/Y49LG62m
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Tonzofo Rageborn
Brave Newbies Inc.
Brave Collective
0
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Posted - 2013.06.06 23:58:00 -
[21] - Quote
Same problem its really annoying because I bought an Amarr code for an alt account and I'm unable to even add it to the account. |
Rialen
Gravit Negotii
S2N Citizens
0
|
Posted - 2013.06.07 02:04:00 -
[22] - Quote
since the account management page is having issues, is it possible for CCP to reactivate my account with the character "Rianni Timiar" for a day until the issue is resolved? |
Seth Toralen
Generic Alt Corporation 421
4
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Posted - 2013.06.07 02:22:00 -
[23] - Quote
Are you guys also receiving errors with the login page specifically (will the login page load?)?
Also, to clarify my problems more. I tried another network. As I suspected, I can load the login pages at community.eveonline, login.eveonline, and secure.eveonline from another network. I just have the issue behind my home network (same as most of the others in this thread). Also, the launcher works for me as far as updating and everything goes. I just can't login through it. It receives a 324 error trying to connect to login.eveonline, so the login area never appears. |
Rialen
Gravit Negotii
S2N Citizens
0
|
Posted - 2013.06.07 03:23:00 -
[24] - Quote
nevermind, its working now. got my account going. |
Madison Star
Brutor Tribe
Minmatar Republic
0
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Posted - 2013.06.07 15:02:00 -
[25] - Quote
yeah that part is working but for me any API stuff is failing badly.. |
Oshko Ikkala
VC Academy
0
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Posted - 2013.06.08 21:46:00 -
[26] - Quote
What are the ports that need to be open for this stuff? is there anything we can do to help CCP figure it out? |
Seth Toralen
Generic Alt Corporation 421
4
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Posted - 2013.06.09 16:54:00 -
[27] - Quote
Finally got some good feedback from CCP (specifically GM Akilian and CCP Atropos). They are now aware of and understand this issue and are working to replicate it and fix it. They actually acknowledged that there is a 'defect' on their end and is 'now a known issue'. I'd post their full replies, but I don't think we're allowed to do that. Suffice it to say, they realize something is wrong and the devs are working to fix it. He said no ETA for when the fix would be done.
They also advised that some players have reported that changing their network MTU to 1492 resolved their problem. They advised you record your current MTU before making changes as changing this could have unforeseen consequences. Personally, I'm going to leave it alone for now in the hopes they get this fixed soon. I shouldn't have to change my network to work for them.
Just glad to know it seems like they're finally taking this one seriously and looking at it. |
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GM Karidor
Game Masters
C C P Alliance
902
|
Posted - 2013.06.29 22:50:00 -
[28] - Quote
Could anyone that is still getting the 324-Error under Windows at this time please try to reset their TCP/IP protocol stack as described in the following Microsoft Knowledge Base article below and update the thread whether or not the issue still persists for them:
http://support.microsoft.com/kb/299357
GM Karidor | Senior Game Master |
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Seth Toralen
Generic Alt Corporation 421
6
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Posted - 2013.06.30 04:52:00 -
[29] - Quote
GM Karidor wrote:Could anyone that is still getting the 324-Error under Windows at this time please try to reset their TCP/IP protocol stack as described in the following Microsoft Knowledge Base article below and update the thread whether or not the issue still persists for them: http://support.microsoft.com/kb/299357
Good to know some people are still working on this for us. Unfortunately this fix did not work. I don't find that particularly surprising since our issues have been occurring on every computer on our networks. Changing the IP/TCP is a local fix; the problem is network or ISP level stuff.
Talk to CCP Atropos if you haven't already. We had a good back and forth on another thread. I also submitted detailed ping traces for you guys to hopefully use to find out where things are going wrong. Also, we discovered that the 324 errors do also occur at forums.eveonline. However, we are still able to post because we have login cookies. These login cookies either can pass authentication despite the 324 login error or don't need to be authenticated (I'd guess the former). That could be an important clue.
If some of the rest of you want to check to see that forums is broken same as the others.... use an 'incognito' or private browsing window. These windows ignore your stored cookies (since they create none themselves either), and will let you check this without deleting your cookies (and only way on the forums). |
Shekni
Corporation M.Y.T.H.
0
|
Posted - 2013.07.03 12:28:00 -
[30] - Quote
Same Error 324 issue.
Observed in 3 different browsers and in eve launcher (thus i launch exefile.exe directly).
After reading this topic i downloaded TOR browser to "switch network" and ... it works!
So as temporarily solution you can use TOR ( torproject.org ). Since connection is via https - security remains the same.
I think you can also try proxy / vpn / anonimizers etc.
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