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CCP Phantom
C C P
C C P Alliance
3477
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Posted - 2013.08.29 16:30:00 -
[1] - Quote
We are glad to inform you that with immediate effect we introduce mandatory email verification for all new EVE Online accounts. Already existing accounts can optionally verify their email with an according button on Account Management.
We have also added a nice little feature that may help those of you with multiple accounts; you can see all accounts with the same email, directly from Account Management.
For more details how to verify your email and the benefits of email verification, please read CCP Stillman's dev blog Email verification and you!
CCP Phantom - Senior Community Representative - Volunteer Manager |
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Dierdra Vaal
Light's End
273
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Posted - 2013.08.29 16:48:00 -
[2] - Quote
Cool. Will this become mandatory for existing accounts at some point? And also, will we ever be able to use the security dongle we got at fanfest... 2012?
Veto #205
* * *
Director Emeritus at EVE University
* * *
CSM1 delegate, CSM3 chairman and CSM5 vice-chairman |
Smoking Blunts
ZC Industries
Dark Stripes
671
|
Posted - 2013.08.29 16:50:00 -
[3] - Quote
Quote:once weGÇÖre ready to discuss further some of the other projects weGÇÖre working on, accounts with verified email will be able to opt into these new systems without having to verify their email at that time.
if we don't want to 'opt in' we wont be made too ?
OMG when can i get a pic here
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Makoto Priano
Priano Trans-Stellar State Services
4538
|
Posted - 2013.08.29 16:54:00 -
[4] - Quote
All verified! |
Maximus Andendare
Future Corps
Sleeper Social Club
472
|
Posted - 2013.08.29 16:55:00 -
[5] - Quote
Dierdra Vaal wrote:Cool. Will this become mandatory for existing accounts at some point? And also, will we ever be able to use the security dongle we got at fanfest... 2012? Or an app! I don't need anything else on my keychain!
Step onto the battlefield, and you're already dead, born again at the end of the battle to live on and fight another day.
>> Play Dust 514 FREE! Sign up for exclusive gear today! << |
Noriko Mai
942
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Posted - 2013.08.29 16:56:00 -
[6] - Quote
Quote:We're adding a new feature which allows you to see all accounts with the same email, directly from Account Management.
Does this mean I can type the email of a friend an see his username or even if he has more accounts? I think nobody uses a seperate email only for EVE or much less for every account.
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Aethlyn
EVE University
Ivy League
228
|
Posted - 2013.08.29 17:26:00 -
[7] - Quote
Nice, but the confirmation email (at least the German one) is a bit annoying to use:
- The activation link isn't clickable.
- The activation link is right inside text, so copying it is even harder.
Could you add a paragraph right before and after the link and make it clickable in the HTML version of the mail?
Looking for more thoughts? Follow me on Twitter. |
Noriko Mai
942
|
Posted - 2013.08.29 17:33:00 -
[8] - Quote
Aethlyn wrote:Nice, but the confirmation email (at least the German one) is a bit annoying to use:
- The activation link isn't clickable.
- The activation link is right inside text, so copying it is even harder.
Could you add a paragraph right before and after the link and make it clickable in the HTML version of the mail?
Do you use hotmail? It tried it and it wasn't clickable in hotmail but in googlemail it is. |
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Chribba
Otherworld Enterprises
Otherworld Empire
9298
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Posted - 2013.08.29 17:36:00 -
[9] - Quote
Seeing the accounts is both good and bad in case someone gets hacked...
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Noriko Mai
942
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Posted - 2013.08.29 17:40:00 -
[10] - Quote
Chribba wrote:Seeing the accounts is both good and bad in case someone gets hacked...
Yeah. Hack one, hack all, beacause most use the same password for all accounts. |
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Chribba
Otherworld Enterprises
Otherworld Empire
9298
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Posted - 2013.08.29 17:42:00 -
[11] - Quote
Noriko Mai wrote:Chribba wrote:Seeing the accounts is both good and bad in case someone gets hacked... Yeah. Hack one, hack all, beacause most use the same password for all accounts.
Exactly and this way, they suddenly got the list of all accounts instantly.
/c
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Entity
X-Factor Industries
Synthetic Existence
520
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Posted - 2013.08.29 17:43:00 -
[12] - Quote
Chribba wrote:Noriko Mai wrote:Chribba wrote:Seeing the accounts is both good and bad in case someone gets hacked... Yeah. Hack one, hack all, beacause most use the same password for all accounts. Exactly and this way, they suddenly got the list of all accounts instantly. /c
This.
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Got Item? |
War Kitten
Panda McLegion
xXPlease Pandemic Citizens Reloaded Alliance.Xx
3113
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Posted - 2013.08.29 17:51:00 -
[13] - Quote
Chribba wrote:Noriko Mai wrote:Chribba wrote:Seeing the accounts is both good and bad in case someone gets hacked... Yeah. Hack one, hack all, beacause most use the same password for all accounts. Exactly and this way, they suddenly got the list of all accounts instantly. /c
Might as well list all the characters on each account too. That way when they try to login to account management from a different IP later they don't have to go login to the game first to get a name of a character on that account to answer the challenge question.
I find that without a good mob to provide one for them, most people would have no mentality at all. |
Kaahles
Retarded Extemely Dangerous
The Predictables
25
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Posted - 2013.08.29 17:53:00 -
[14] - Quote
Noriko Mai wrote:Chribba wrote:Seeing the accounts is both good and bad in case someone gets hacked... Yeah. Hack one, hack all, beacause most use the same password for all accounts.
yep... that's not cool when you get hacked but why on earth would you use the same password twice? On the interwebbz? Now that's just asking for trouble. |
Scatim Helicon
GoonWaffe
Goonswarm Federation
2183
|
Posted - 2013.08.29 17:58:00 -
[15] - Quote
Dierdra Vaal wrote:Cool. Will this become mandatory for existing accounts at some point? And also, will we ever be able to use the security dongle we got at fanfest... 2012?
2011.
I suspect that was Sreegs' baby and with his departure I'm not holding my breath for anything to happen with them soon.
Titans were never meant to be "cost effective", its a huge ****.-á- CCP Oveur, 2006
~If you want a picture of the future of WiS, imagine a spaceship, stamping on an avatar's face. Forever. |
Sarmatiko
1361
|
Posted - 2013.08.29 18:25:00 -
[16] - Quote
I tried to verify my email but received mail on russian. Why? Language preference based on my location or there are other criteria? How to stop this "we know better what you need" madness from CCP side and choose default language once and for all?
Also email verification is a good thing, but when will we get proper Email Authorization that is common standard in other MMO's? (Switched IP subnetwork, provider or location? Get an email!)
-¥ |
JIYing Usoko
Sun Orchid Space Inc
0
|
Posted - 2013.08.29 19:15:00 -
[17] - Quote
Aethlyn wrote:Nice, but the confirmation email (at least the German one) is a bit annoying to use:
- The activation link isn't clickable.
- The activation link is right inside text, so copying it is even harder.
Could you add a paragraph right before and after the link and make it clickable in the HTML version of the mail?
And whatever you do, don't accidently click that second link.
Unless you like having your account marked as permanently banned! |
Jordanna Bauer
My Other Capital Ship is Your Mom
43
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Posted - 2013.08.29 19:22:00 -
[18] - Quote
Please add the account switching via email feature to the login screen! |
Mashie Saldana
BFG Tech
685
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Posted - 2013.08.29 19:34:00 -
[19] - Quote
Nice is this the first step towards having a single account for all characters/subscriptions?
Mashie Saldana
Dominique Vasilkovsky
|
Fillet O'Soul
Team Hemi
1
|
Posted - 2013.08.29 20:25:00 -
[20] - Quote
If I could add a suggestion. I verified all my accounts. I use a Gmail account. When they all come in with the same subject line they all get put in the same thread. Maybe put like a unique request identifier or something in the subject line. This way they don't all collapse. Just My 2 cents. |
Ydnari
Estrale Frontiers
Project Wildfire
222
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Posted - 2013.08.29 20:35:00 -
[21] - Quote
Well that was unexpected; I hit the verify email button in account management, and it disconnected me from EVE, and now says:
"Trial account EVE-SSO-CONNECTION has not been activated!
Please check the E-Mail address provided at account creation for an activation E-Mail."
...on login.
Waiting for the mail now, takes a while to filter through the spam filters... not exactly what was expected though...
.... and following the email arriving, I can log back on again.
That's a bit harsh during the verification period!
-- |
Darth Skorpius
Legion of Darkwind
Catastrophic Uprising
155
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Posted - 2013.08.29 21:35:00 -
[22] - Quote
Yay! Thanks for this.
One quest though, is this going to lead to the ability to delete old trial accounts? I have like 5 of the things that I'm not using (they were created at various times when my subscription was lapsed to keep in touch with in game friends or to try out updates to the NPE and I would like to get rid of them
Follow my Adventures in New Eden! http://www.skorpiuschronicles.com/
Wellington NZ Player Gathering https://forums.eveonline.com/default.aspx?g=posts&m=2810012 |
Nerclid
Rionnag Alba
Northern Coalition.
0
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Posted - 2013.08.29 22:50:00 -
[23] - Quote
So something isn't right here.
I verified my other account and was promptly permabanned. As in the verification caused my ban. I'm completely at a loss here for what's going on. |
Xurr
Angelic Insurrection Corp
18
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Posted - 2013.08.30 00:20:00 -
[24] - Quote
Nerclid wrote:So something isn't right here. I verified my other account and was promptly permabanned. As in the verification caused my ban. I'm completely at a loss here for what's going on. UpdateAlright, so CCP support was thankfully quick to respond on this one. "It appears you selected the link on the verification email that rejected the email authorization. We have now lifted the ban on your account " So whatever you do, do not click the second link in the verification email, which happens to look identical to the first link. 
Now this is keeping with eve menus. |
Vaerah Vahrokha
Vahrokh Consulting
4282
|
Posted - 2013.08.30 06:43:00 -
[25] - Quote
CCP Phantom wrote:We are glad to inform you that with immediate effect we introduce mandatory email verification for all new EVE Online accounts. Already existing accounts can optionally verify their email with an according button on Account Management. We have also added a nice little feature that may help those of you with multiple accounts; you can see all accounts with the same email, directly from Account Management. For more details how to verify your email and the benefits of email verification, please read CCP Stillman's dev blog Email verification and you!
The ONLY thing I beg you to NEVER NEVER NEVER do is to copy the absolutely craptastic way other MMOs do: every time you want to play you must receive an email and click it (or enter a key code) else you can't play.
If you'll do this I will immediately unsub, I had so many troubles with that braindead "solution" that I go nuts just at thinking you could ever implement it.
Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Vaerah Vahrokha
Vahrokh Consulting
4282
|
Posted - 2013.08.30 06:47:00 -
[26] - Quote
Nerclid wrote:"It appears you selected the link on the verification email that rejected the email authorization. We have now lifted the ban on your account " So whatever you do, do not click the second link in the verification email, which happens to look identical to the first link.
This is SO much EvE! 
Like having delete next to show info, auto-destruction next to help and similar. And of course with no confirm popup
Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Rhivre
TarNec
Invisible Exchequer
395
|
Posted - 2013.08.30 08:14:00 -
[27] - Quote
Nerclid wrote:So something isn't right here. I verified my other account and was promptly permabanned. As in the verification caused my ban. I'm completely at a loss here for what's going on. UpdateAlright, so CCP support was thankfully quick to respond on this one. "It appears you selected the link on the verification email that rejected the email authorization. We have now lifted the ban on your account " So whatever you do, do not click the second link in the verification email, which happens to look identical to the first link.
Thanks for this.
I know some other people who have had this problem, so I have passed this on |
Terrorfrodo
Renegade Hobbits for Mordor
578
|
Posted - 2013.08.30 12:14:00 -
[28] - Quote
Uh, if it means that in case of a hack it will show the hacker all my account names, I will not use this. (Not that I think I will ever be hacked, I use a secure password, keep my computer updated and don't visit bad EVE sites, so I'm pretty safe. But still.)
And I hope you realize that people change their email addresses all the time and lose access to their old ones, and even forget that they changed address and didn't tell you. You just created a lot of work for your customer support department...
. |
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CCP Damage
C C P
2
|
Posted - 2013.08.30 15:05:00 -
[29] - Quote
Aethlyn wrote:Nice, but the confirmation email (at least the German one) is a bit annoying to use:
- The activation link isn't clickable.
- The activation link is right inside text, so copying it is even harder.
Could you add a paragraph right before and after the link and make it clickable in the HTML version of the mail?
We have now deployed a fix for this. The email is now more readable and the links are clickable in any email client, also the verify link is now in bold.  |
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CCP Damage
C C P
2
|
Posted - 2013.08.30 15:08:00 -
[30] - Quote
Vaerah Vahrokha wrote:CCP Phantom wrote:We are glad to inform you that with immediate effect we introduce mandatory email verification for all new EVE Online accounts. Already existing accounts can optionally verify their email with an according button on Account Management. We have also added a nice little feature that may help those of you with multiple accounts; you can see all accounts with the same email, directly from Account Management. For more details how to verify your email and the benefits of email verification, please read CCP Stillman's dev blog Email verification and you! The ONLY thing I beg you to NEVER NEVER NEVER do is to copy the absolutely craptastic way other MMOs do: every time you want to play you must receive an email and click it (or enter a key code) else you can't play. If you'll do this I will immediately unsub, I had so many troubles with that braindead "solution" that I go nuts just at thinking you could ever implement it.
I doubt we will ever do that |
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Obunagawe
219
|
Posted - 2013.08.30 17:29:00 -
[31] - Quote
The answer to a problem that doesn't exist. |
Arya Regnar
Pator Tech School
Minmatar Republic
91
|
Posted - 2013.08.30 21:44:00 -
[32] - Quote
Noriko Mai wrote:Quote:We're adding a new feature which allows you to see all accounts with the same email, directly from Account Management. Does this mean I can type the email of a friend an see his username or even if he has more accounts? I think nobody uses a seperate email only for EVE or much less for every account. EDIT: I had my second account showing there. Then I changed it to a friends email* and back again and now it shows another of my accounts and a random one that I never heard of. *he verified it
I have 5 main accounts, each of them has separate email i only use for them. helps with safety in case I ever get hacked, which I never do ofc... Due to me being careful and all.
EvE-Mail me if you need anything.
|
Aethlyn
EVE University
Ivy League
229
|
Posted - 2013.08.31 10:01:00 -
[33] - Quote
CCP Damage wrote:I doubt we will ever do that
Have yet to see one doing that excessively. Most limit this to IP subnets, e.g. only if the first two or three numbers in your IPv4 address change you have to "confirm" logging in. This can be a bit annoying for those with dynamic IPs but after a few days everything is fine usually. :)
Looking for more thoughts? Follow me on Twitter. |
Obunagawe
221
|
Posted - 2013.08.31 11:14:00 -
[34] - Quote
I noticed when making a new account CCP demands that I have cookies enabled.
What would happen if I tried to proceed with cookies disabled?
Will something bad happen if I delete all my cookeis now I verified my email? |
Cerulean Ice
EVE University
Ivy League
38
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Posted - 2013.09.01 23:45:00 -
[35] - Quote
+5,000,000 cookies for CCP; account security is a good thing! |
Akiko Sciuto
Cold Nova Industries
9
|
Posted - 2013.09.02 15:26:00 -
[36] - Quote
CCP Damage wrote:Vaerah Vahrokha wrote:The ONLY thing I beg you to NEVER NEVER NEVER do is to copy the absolutely craptastic way other MMOs do: every time you want to play you must receive an email and click it (or enter a key code) else you can't play.
If you'll do this I will immediately unsub, I had so many troubles with that braindead "solution" that I go nuts just at thinking you could ever implement it. I doubt we will ever do that
I'm honestly disappointed to hear this, I've actually been hoping CCP would update EVE's secruity a bit more. With all the time and money people pump into their accounts the best security feature you guys could come up with is list one of my characters names....Seems a little pathetic compared to the security of most MMO's nowadays.
With CCP updating EVE's running spec's and overhualing EVE in general to bring it more in line with modern MMO's, then this security update, with the talk of the email verification being the first step in additional security features I was sure CCP would be introducing an authenticator of some description.
I would love to see EVE update it's security and use something like (if not) Google's authenticator. I have it activated on my Guild Wars 2 account. With GW2 its completely optional, so you cater to those who hate change or mild inconvenience (or a blinding violent hatred of numbers or some such) and those who like to protect their investments. And it only promts you when you login from a different network or when theres suspicious actrivity (someone else trying to login into your account from a different network).
In any case it is nice to see even small steps to increase security.
Edit: Oh and it gave me a bit of chuckle to hear that clicking the wrong link got your account banned. EVE, ruthless as ever. ^_^ |
Alex Muggle
DEFCON.
The Initiative.
0
|
Posted - 2013.09.02 23:54:00 -
[37] - Quote
Since you already are able to match multiple accounts via email address:
Please create a new feature, so that all my characters - independent of which account they are on - are able to access each others hangars. If you are like me and have multiple characters in the same region I often find myself missing items because they are in the hangar of another character. It's super annoying to relog, create a contract, relog again and accept the contract, only to find out that I forgot something and have to go through the same annoying process again. Please allow my characters to access each others hangars and make the game more fun and less annoying for me. |
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CCP Guard
C C P
C C P Alliance
4139
|
Posted - 2013.09.03 18:42:00 -
[38] - Quote
I was in a meeting with some fine folks who confirmed to me that the secondary link that I lovingly refer to as the self destruct button, will be removed :).
Anyone who's pressed it or is having any other kind of problem with E mail verification, please contact Customer Support and they'll sort you out with urgency.
CCP Guard | EVE Community Developer |-á@ccp_guard |
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Antihrist Pripravnik
Paravan Korporacija
83
|
Posted - 2013.09.18 03:45:00 -
[39] - Quote
Obunagawe wrote:I noticed when making a new account CCP demands that I have cookies enabled.
What would happen if I tried to proceed with cookies disabled?
Will something bad happen if I delete all my cookeis now I verified my email?
Furthermore, can we have Power of Two accounts automatically set as verified if the account that made them was verified?
What would happen if I tried to proceed with cookies disabled?
You would not be able to proceed.
Will something bad happen if I delete all my cookeis now I verified my email?
As a web developer all my browsers are set up to delete all cookies the moment I close the browser (testing and debugging of websites would be impossible without this). So, yes... you can delete your cookies once you've logged out of your account.
CCP Ytterbium: Yarrblblbgrlblbgrlblblblbblbgrlblblbgrblblyarrrrdrooooooolonthekeyboardlikealunatic   |
Katana Seiko
Made in Germany
8
|
Posted - 2013.10.22 22:16:00 -
[40] - Quote
Here's a question for added security:
Have you ever tried the Google Authenticator? You can use your Android or Apple or even Blackberry phone to provide an additional 6-digit code..
Here's some more info: https://support.google.com/accounts/answer/1066447?hl=en
Hope you can offer something like that one day. |
Princess Sultry Snarketawa
Perkone
Caldari State
0
|
Posted - 2013.11.06 03:28:00 -
[41] - Quote
CCP Guard wrote:I was in a meeting with some fine folks who confirmed to me that the secondary link that I lovingly refer to as the self destruct button, will be removed :).
Anyone who's pressed it or is having any other kind of problem with E mail verification, please contact Customer Support and they'll sort you out with urgency.
That's not what I am experiencing. Been waiting HOURS on my other account.
All I tried to do was change my email address. You know, some people move, right?
New email, new ISP. I am moving. Tried to change my email, now I can log into my account but the email won't verify.
Can't log into the game, it says,
"Trial account EVE-SSO-CONNECTION has not been activated!
Please check the E-Mail address provided at account creation for an activation E-Mail."
WTF does that mean?
All the emails I've had to change with paypal, ebay, amazon, our brokerage, our mutual funds, STEAM, two other online games, etc etc and ONLY EVE HAS FAILED ME.
My wife just said, "did you really expect any better?".
Why, yes, my dear, I did, fool that I am. |
Professor Ichigo
Science and Trade Institute
Caldari State
3
|
Posted - 2014.01.24 03:50:00 -
[42] - Quote
Where's the "other accounts sharing this email" bit gone from account management??  |
Fumika Karusaka
Karusaka Family
5
|
Posted - 2014.01.30 09:13:00 -
[43] - Quote
Could you also link in two-step authentication with something like Google Authenticator, since then its easy and free to setup on any android device.
Thank you!
It would also make it near impossible to hack the account.
Evil is not just an alignment, it's a perspective |
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