| Pages: [1] :: one page |
| Author |
Thread Statistics | Show CCP posts - 0 post(s) |
SatansLilHelper
   |
Posted - 2003.08.31 05:45:00 -
[1]
I go to account managment, I see three tabs...
1. Account information (update). Works pretty good and actually updated my new email.
But then Hmmm.... Keep in mind, you are directed here from the main account managment page in order to cancel your account as one option here.
2. Billing info (I assume, you up date your C/C here) DOES'NT work!!!
3. Subscription Info (again assuming this tab is actually the tab you use to cancel your subscription). AGAIN THIS ONE DOES'NT WORK!!!
All this talk in the forum about finacial difficulties... My question is... With all the talk of people leaving in groves, are these two links not working in an attempt to slow the onrush to cancel?
If all 3 links were not working... Maybe I'd think to my self... "Self" is this another snafu? "Okey"
If I can not cancel my account the traditional way. I guess I will have to cancel the Credit Card and move on.
CTD's after CTD's. Crashes after crashes. Now I am seeing the lose (people in the game)in the amount I am able to sell in the game. The "Quick sell" option should pay off immediatly. 99% of what I am trying to sell using "Quick Sell" now goes onto the market and takes days to receive my cash even after it says "One person wants to buy". It shows me that these buy orders are going into default because that "One Person" may no longer be playing. And it is getting worst and worst each day.
I am a sucker for (reasonable) games which are released too soon. But this takes the cake.
Sorry folks. I know I may not be but one paying customer. But one customer after another adds up. I am merely a drop in the bucket. But if these rumors are true, this drop is just one less. 
|
SatansLilHelper
|
Posted - 2003.08.31 06:03:00 -
[2]
Seeing that only 1 out of 3 links are working when it comes to managing your account.
It allows you to change personal information such as Name, Birthdate, and even Password. The server is working. Why can't I cancel my account? Don't tell me it's not working when part of the data base keeping your information is working but not where you are being billed or how to cancel it.
I may be forced to seek (but not limited too)
1. Filing a consumer complain with my bank (issuing the Credit Card).
2. Filing a complaint with the FTC.
This is not fun anymore. Just let me move down the road and you'll never see my smiling face again. Keep my card hostage. Then I will seek any legal remdey available to me in order to walk away.
|
Xanif
|
Posted - 2003.08.31 06:09:00 -
[3]
Email customer support. I am sure they will help you out. I could access my billing info a few days ago. Whatever messed up their game servers may have messed up the account servers too.
|
scam artist
|
Posted - 2003.08.31 06:12:00 -
[4]
these boards need a search engine |
Skeeve
|
Posted - 2003.08.31 06:46:00 -
[5]
 "Customer Support"  ohh my achin sides....
"Your Mother was a Hamster.. and your Father smelt of Elderberries!" - traditional French Insult |
Xanif
|
Posted - 2003.08.31 06:52:00 -
[6]
I meant that "ask a question" thing or something.
|
Gan Ning
|
Posted - 2003.08.31 07:17:00 -
[7]
Can I have your stuff? |
Jash Illian
|
Posted - 2003.08.31 07:26:00 -
[8]
 Quote:
Can I have your stuff?
He wants to cancel and cannot because of an error on the cancellation page. If he is unable to cancel it will cost him real world money. And the best thing you can do is repeat a tired joke from ages gone because you didn't get the smoke signals/carrier pigeon/semaphore/morse code/telephone/fax/email/holonet message that this "Can I have your stuff?" ceased being funny in the 90s?
Advice to the original poster:
Call Visa/Mastercard and ask for their fraud department. FTC and the Better Business Bureau, aside from being US centric, have very little real power. Visa/Mastercard, however, will pull a merchant's account if enough fraud complaints come in. And by making the call prior to being charged, you won't have to go through the aggravation of doing a chargeback.
I mean its like you want corporations to oblige each other like its sex or something. Pffft I would rather **** my enemy.- Rohann
Be careful out there. That other guy waiting in the queue for the gate MIGHT be a baby-munching frock-burner, YOU JUST DON'T KNOW!- Lallante |
IG72
|
Posted - 2003.08.31 07:46:00 -
[9]
Quote:
All this talk in the forum about finacial difficulties... My question is... With all the talk of people leaving in groves, are these two links not working in an attempt to slow the onrush to cancel?
The problem is also effecting CC signups so I'm sure that will bump it up the fix list a bit. Then again they probably won't realise there is even a problem for a week or so.
|
Drutort
|
Posted - 2003.08.31 08:43:00 -
[10]
i just went and checked my account info i also get the same error... on both tabs
support Idea: QuickInfo an alternative to ShowInfo
my MoBlog |
Cao Cao
|
Posted - 2003.08.31 09:47:00 -
[11]
Quote:
My question is... With all the talk of people leaving in groves, are these two links not working in an attempt to slow the onrush to cancel?
The proper axiom is: "leaving in droves" not "leaving in groves."
Can I have your stuff?? Before you cancel? pweeeeze?
|
CLONE 9
|
Posted - 2003.08.31 09:56:00 -
[12]
If Gan Ning can't have it - can I have your stuff?
|
Tsirya
|
Posted - 2003.08.31 19:07:00 -
[13]
He is giving all his stuff to me, so don't even think about it :)
...but hey anyway...EVE is holding my Credit Card hostage now...HOW DO I CANCEL MY ACCOUNT? Where is the phone number to call costumer support?
I think I need to send some drones after EVE...this is not a good thing.
Tsirya |
Spike Spiegal
|
Posted - 2003.08.31 19:16:00 -
[14]
You also having this error:
An uexpected internal error occured. Support has been notified. Please try again later. (MED-2)
If this keeps up I will complain aswell. Because this is just fundemental, and thus plain ripping me off. Because I dont wanna play and still HAVE to pay damnit CCP fix this!
|
Erty
|
Posted - 2003.08.31 19:28:00 -
[15]
"All this talk in the forum about finacial difficulties... My question is... With all the talk of people leaving in groves, are these two links not working in an attempt to slow the onrush to cancel?"
No, they work for me.
Or maybe CCP has a super duper Jovian thing that can read peoples minds, so that the links get disabled for those who don't like that game?
This is my signature. |
Talak Relketh
|
Posted - 2003.08.31 19:28:00 -
[16]
It gave me an error throughout the morning, but it worked for me just now. Hopefully it's under control.
---
Mispellars of teh wrold untie! |
Spike Spiegal
|
Posted - 2003.08.31 19:34:00 -
[17]
Yeah ok I used to have the message COMM_ERROR or something, thats gone now, now I get
An uexpected internal error occured. Support has been notified. Please try again later. (MED-2)
:(
|
Ultron
|
Posted - 2003.08.31 20:02:00 -
[18]
mine works fine, can view and change things as i please.
|
Madcow
|
Posted - 2003.08.31 20:37:00 -
[19]
And quicksell isnt supose to pay you immidiatly you need to find the right station where to sell it
______________________
I am just a crazy cow |
ChandraGupta
|
Posted - 2003.08.31 23:33:00 -
[20]
All you****s ... stop asking the guy if u can have his stuff..
such idiots.
|
cball
|
Posted - 2003.08.31 23:38:00 -
[21]
Quote:
All you****s ... stop asking the guy if u can have his stuff..
such idiots.
...homophobia?
wonder if someone has a little doubt as to their own preferences?
Don't start with the ***/fag/***** bs in the forums please, it is childish and imature (and tends to indicate doubt in your own mind)
thank you.
...fear the evil monkey in your hanger...
|
agrizla
|
Posted - 2003.08.31 23:45:00 -
[22]
Quote:
Visa/Mastercard, however, will pull a merchant's account if enough fraud complaints come in.
AIUI CCP don't actually have a merchants account - a third party company deals with the actual card charging. I'm struggling to remember who the hell they are though. This account management problem was present at the start of June for some people (I remember the same "can't cancel" posts).
I don't see why the hell CCP feel the need to reinvent the bloody wheel all the time. These boards are pretty much "stone age" in terms of features - in fact the entire website is pretty awful and it's not exactly rocket science to get a decent website up and running for all users with IE6 and/or Mozilla. This unfortunately seems to be beyond CCP's capabilities. I'm sure there's hundreds of you out there who could do it inside a couple of weeks - maybe you should submit a bid for the work? 
|
ChandraGupta
|
Posted - 2003.08.31 23:56:00 -
[23]
Cball sorry for hurting ur feelings man .
I respect all *** people.
I wont use the term "fag" in a derogatory sense again.
Sorry mate ... you have nothing to fear ... i respect your kind .
|
Xanif
|
Posted - 2003.09.01 00:07:00 -
[24]
CG, just stop trolling and grow up.
|
Spike Spiegal
|
Posted - 2003.09.01 05:45:00 -
[25]
Ok you all go flaming eachother, but I still cant modify my account. Anybody got a clue? And it says internal so probably something on the serverside....pls CCP.....this is basic :(.
|
Cao Cao
|
Posted - 2003.09.01 05:50:00 -
[26]
lol ... sorry Chand i can't help myself. I tried to quit once and since I couldn't I gotta ask for people's stuff now :)
|
Jash Illian
|
Posted - 2003.09.01 06:37:00 -
[27]
Quote:
I don't see why the hell CCP feel the need to reinvent the bloody wheel all the time. These boards are pretty much "stone age" in terms of features - in fact the entire website is pretty awful and it's not exactly rocket science to get a decent website up and running for all users with IE6 and/or Mozilla. This unfortunately seems to be beyond CCP's capabilities. I'm sure there's hundreds of you out there who could do it inside a couple of weeks - maybe you should submit a bid for the work?
I suggested a long time ago, seeing the webmaster's preference for asp, that they switch to MS Asp.NET Dev Forums. Comes in Visual Basic and C# flavors with complete source code and is free. Forum moderation, avatars, MS SQL server based, comes with the Visual Studio project files for recompiles. I've got it locally on my 2k box while I try to convert it to MS Access for corp use (no reason to have a SQL backend considering the traffic I'm talking about).
As for the original poster:
Again, contact Visa/Mastercard's fraud departments. If you call them and explain the situation, you'll have documentation prior to being charged. Which will make chargebacks a snap. And lately, it's impossible to predict how Visa/Mastercard will react to such a complaint.
I mean its like you want corporations to oblige each other like its sex or something. Pffft I would rather **** my enemy.- Rohann
Be careful out there. That other guy waiting in the queue for the gate MIGHT be a baby-munching frock-burner, YOU JUST DON'T KNOW!- Lallante |
| |
|
| Pages: [1] :: one page |
| First page | Previous page | Next page | Last page |