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Crashing when undocking in a T3

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Author	Thread Statistics \| Show CCP posts - 3 post(s)
Salpun Global Telstar Federation Offices Masters of Flying Objects 654	Posted - 2013.11.08 22:29:00 - [1] - Quote Not sure if my crash reporting info is getting back. This is the second time i have played around with the ISIS and then switched ships to a T3 proteus and then the client unresponsive on the undock.
Salpun Global Telstar Federation Offices Masters of Flying Objects 654	Posted - 2013.11.09 06:22:00 - [2] - Quote Salpun wrote: Not sure if my crash reporting info is getting back. This is the second time i have played around with the ISIS and then switched ships to a T3 proteus and then the client unresponsive on the undock. Happens with multiple ship types. Always on the undock grid. Bug reports submitted. 245202013.11.09 06:08:49:784Sending event: ship_module_tracking_boost_stop to game object 250 (effect_1012297355639_effects.ShipEffect) Is the last line in the log file.

CCP Snorlax C C P C C P Alliance 280	Posted - 2013.11.09 08:45:00 - [3] - Quote Salpun wrote: Salpun wrote: Not sure if my crash reporting info is getting back. This is the second time i have played around with the ISIS and then switched ships to a T3 proteus and then the client unresponsive on the undock. Happens with multiple ship types. Always on the undock grid. Bug reports submitted. 245202013.11.09 06:08:49:784Sending event: ship_module_tracking_boost_stop to game object 250 (effect_1012297355639_effects.ShipEffect) Is the last line in the log file. Next time it happened it ended with 355762013.11.09 06:24:42:762Sending event: bastion_kronos_play to game object 6 (audioEvents) also Sending event: ship_module_armor_hardening_play to game object 610 (effect_1012297098933_effects.ShipRenderEffect) Getting different error messages every time. Thanks for the info, I will look into this.

Salpun Global Telstar Federation Offices Masters of Flying Objects 655	Posted - 2013.11.09 15:51:00 - [4] - Quote CCP Snorlax wrote: Salpun wrote: Salpun wrote: Not sure if my crash reporting info is getting back. This is the second time i have played around with the ISIS and then switched ships to a T3 proteus and then the client unresponsive on the undock. Happens with multiple ship types. Always on the undock grid. Bug reports submitted. 245202013.11.09 06:08:49:784Sending event: ship_module_tracking_boost_stop to game object 250 (effect_1012297355639_effects.ShipEffect) Is the last line in the log file. Next time it happened it ended with 355762013.11.09 06:24:42:762Sending event: bastion_kronos_play to game object 6 (audioEvents) also Sending event: ship_module_armor_hardening_play to game object 610 (effect_1012297098933_effects.ShipRenderEffect) Getting different error messages every time. Thanks for the info, I will look into this. If you need more logs of the freeze ups I can send more seemed redundant if the crash logs are auto going back. Would have posted bug report numbers but the new system does not give you a number you can reference.

CCP Snorlax C C P C C P Alliance 280	Posted - 2013.11.11 11:02:00 - [5] - Quote Salpun wrote: CCP Snorlax wrote: Salpun wrote: Salpun wrote: Not sure if my crash reporting info is getting back. This is the second time i have played around with the ISIS and then switched ships to a T3 proteus and then the client unresponsive on the undock. Happens with multiple ship types. Always on the undock grid. Bug reports submitted. 245202013.11.09 06:08:49:784Sending event: ship_module_tracking_boost_stop to game object 250 (effect_1012297355639_effects.ShipEffect) Is the last line in the log file. Next time it happened it ended with 355762013.11.09 06:24:42:762Sending event: bastion_kronos_play to game object 6 (audioEvents) also Sending event: ship_module_armor_hardening_play to game object 610 (effect_1012297098933_effects.ShipRenderEffect) Getting different error messages every time. Thanks for the info, I will look into this. If you need more logs of the freeze ups I can send more seemed redundant if the crash logs are auto going back. Would have posted bug report numbers but the new system does not give you a number you can reference. Happened again not the full last line: 735432013.11.09 16:50:01:666bountyProxy::GetBountiesAndKillRights 180942013.11.09 17:00:11:154Sending event: ship_module_triage_mode_stop to game object 84 (effect_1012297452118_effects.ShipRenderEffect) happened with the command to dock given. loaded up in the station. Unfortunately I'm not getting crash dumps from you, it seems. That can happen when the client freezes rather than crashing outright and in that case we get very little info. If you can run with the logserver attached and file a bug report, with the full log, that might give me more information. Put my name (CCP Snorlax) in the title so that it gets routed to me right away. We have not seen this happen inhouse, so any information you give me would me most appreciated. Thank you for your efforts in improving the stability of EVE!

Salpun Global Telstar Federation Offices Masters of Flying Objects 656	Posted - 2013.11.11 13:15:00 - [6] - Quote CCP Snorlax wrote: Salpun wrote: CCP Snorlax wrote: Salpun wrote: Salpun wrote: Not sure if my crash reporting info is getting back. This is the second time i have played around with the ISIS and then switched ships to a T3 proteus and then the client unresponsive on the undock. Happens with multiple ship types. Always on the undock grid. Bug reports submitted. 245202013.11.09 06:08:49:784Sending event: ship_module_tracking_boost_stop to game object 250 (effect_1012297355639_effects.ShipEffect) Is the last line in the log file. Next time it happened it ended with 355762013.11.09 06:24:42:762Sending event: bastion_kronos_play to game object 6 (audioEvents) also Sending event: ship_module_armor_hardening_play to game object 610 (effect_1012297098933_effects.ShipRenderEffect) Getting different error messages every time. Thanks for the info, I will look into this. If you need more logs of the freeze ups I can send more seemed redundant if the crash logs are auto going back. Would have posted bug report numbers but the new system does not give you a number you can reference. Happened again not the full last line: 735432013.11.09 16:50:01:666bountyProxy::GetBountiesAndKillRights 180942013.11.09 17:00:11:154Sending event: ship_module_triage_mode_stop to game object 84 (effect_1012297452118_effects.ShipRenderEffect) happened with the command to dock given. loaded up in the station. Unfortunately I'm not getting crash dumps from you, it seems. That can happen when the client freezes rather than crashing outright and in that case we get very little info. If you can run with the logserver attached and file a bug report, with the full log, that might give me more information. Put my name (CCP Snorlax) in the title so that it gets routed to me right away. We have not seen this happen inhouse, so any information you give me would me most appreciated. Thank you for your efforts in improving the stability of EVE! Resubmitted a bug report with your name in it. It should have logs with and with out the freeze happening. Hope it helps did not happen today.

CCP Snorlax C C P C C P Alliance 280	Posted - 2013.11.11 14:30:00 - [7] - Quote Got the report, thanks! Hopefully this issue has been resolved - we did fix a crash bug or two in the last few days - maybe this was a different symptom of that issue. Regardless, I'm adding in code to help us detect freezes like this and report back to base with dumps.

Salpun Global Telstar Federation Offices Masters of Flying Objects 656	Posted - 2013.11.11 15:52:00 - [8] - Quote CCP Snorlax wrote: Got the report, thanks! Hopefully this issue has been resolved - we did fix a crash bug or two in the last few days - maybe this was a different symptom of that issue. Regardless, I'm adding in code to help us detect freezes like this and report back to base with dumps. Great news
Salpun Global Telstar Federation Offices Masters of Flying Objects 657	Posted - 2013.11.13 03:55:00 - [9] - Quote Seems to be working but the undock at 6-C has been quieter when I have been on for this new build.
Salpun Global Telstar Federation Offices Masters of Flying Objects 658	Posted - 2013.11.16 02:32:00 - [10] - Quote Still getting reports of freezes while in warp from testers on Sisi.
Romana Erebus Deep Core Mining Inc. Caldari State 4	Posted - 2013.11.16 04:11:00 - [11] - Quote its the drone swarm cloud and the space yurts all over the grid causing this. try going to ca 7 8 9 and see if it does this. It doesnt freeze in empty ca's nor on gates, jumps thru gates and such. it the humongous cloud of trash deployed.

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