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Author	Thread Statistics \| Show CCP posts - 14 post(s)
Krants Science and Trade Institute Caldari State 3	Posted - 2013.11.21 11:36:00 - [31] - Quote CCP Snorlax wrote: I hope we have a fix coming in tomorrow's downtime. Remember to clear your cache to ensure icons are regenerated. I guess that the fix didn't make it to the patch because problem is still there. Cleared the cache but icons are still broken.
Justin Perelta The Red Circle Inc. 3	Posted - 2013.11.21 11:40:00 - [32] - Quote Cleared cache, still have icon corruption: http://gyazo.com/1d09f4259a46246b148e55c383174506 Processor Intel 2nd Gen Core i5 i5-2520M / 2.5 GHz ( 3.2 GHz ) ( Dual-Core ) . RAM installed size 4.0 GB . Operating System Microsoft Windows 7 Professional 64-bit Edition . Graphics Processor Intel HD Graphics 3000 Dynamic Video Memory Technology Justin
Amanda Fuller Die hohen Himmel The Fourth District 1	Posted - 2013.11.21 11:41:00 - [33] - Quote Krants wrote: CCP Snorlax wrote: I hope we have a fix coming in tomorrow's downtime. Remember to clear your cache to ensure icons are regenerated. I guess that the fix didn't make it to the patch because problem is still there. Cleared the cache but icons are still broken. Yes, looks the same here.
Kat Ayclism Habitual Euthanasia Pandemic Legion 174	Posted - 2013.11.21 11:46:00 - [34] - Quote Still black. None more black.
Cixx Angeliia Flashpoint Enterprises 1	Posted - 2013.11.21 12:12:00 - [35] - Quote Cleared cache and still broken. Now the icons are more black than before and not all funky rainbow colours lol. Still broken tho.
Goran Ashihara Caldari Clandestine Operations Directorate 6	Posted - 2013.11.21 12:18:00 - [36] - Quote Black as night. My biggest problem is that after clearing the cash I lost icons that where cashed correctly !!! Now even ships that I am flying are black in the info Screen.
JTK Fotheringham Infinity Engine Sleeping Dragons 68	Posted - 2013.11.21 12:35:00 - [37] - Quote CCP Snorlax wrote: Kat Ayclism wrote: Any update here? Game is damned near unplayable. I hope we have a fix coming in tomorrow's downtime. Remember to clear your cache to ensure icons are regenerated. Have this bug. Clear Cache didn't fix. Seems to occur on deployable items only - modules and missiles aren't affected on my machine. But it also occurs with any item I can target in space - NPCs, ships, POS modules, cans, rocks... I get a black screen in the target window. (Oh, also affects BPOs and BPCs - making it impossible to differentiate.) I'm running an older (antique?) GPU. Vista SP2 (32-bit) Intel Celeron E1400 2.00GHz dual core 3gig RAM Nvidia Geforce 7050 / nForce 610i card, (Driver: 9.18.13.783)
JTK Fotheringham Infinity Engine Sleeping Dragons 68	Posted - 2013.11.21 12:41:00 - [38] - Quote Just out of interested, I'm not able to see the ship preview on the character selection screen either. Anyone else have this problem? Is it related? /JTK
Lilliana Stelles 952	Posted - 2013.11.21 13:37:00 - [39] - Quote More black icons today than yesterday (after clearing the cache) and less jumbled gargly-**** icons. But invention is still near impossible. HP Probook 4430s Microsoft Windows 7 Professional SP1 Intel Core I3 2310M 4.00GB ram Intel HD Graphics 3000 Not a forum alt.-á
HATHORFLUX 0	Posted - 2013.11.21 13:50:00 - [40] - Quote Same problem here.. Can not see icons for the following: Ships Target ships Gates on select item window (tiny icon in overview command window) Command centers Blueprints Installed client from scratch ( new latest download) an applied the latest patch today) Cleared cache Note: same issue happening whilst running Singularity Client Directx info : System Information Time of this report: 11/21/2013, 12:05:44 Machine name: HAL9010 Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Hewlett-Packard System Model: SLIC-MPC BIOS: Default System BIOS Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz (2 CPUs), ~2.1GHz Memory: 4096MB RAM Available OS Memory: 3998MB RAM Page File: 1441MB used, 6554MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7600.16385 64bit Unicode DxDiag Notes Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found. DirectX Debug Levels Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) Display Devices Card name: Mobile Intel(R) 4 Series Express Chipset Family Manufacturer: Intel Corporation Chip type: Mobile Intel(R) 4 Series Express Chipset Family DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_3069103C&REV_07 Display Memory: 1695 MB Dedicated Memory: 64 MB Shared Memory: 1631 MB Current Mode: 1366 x 768 (32 bit) (60Hz) Monitor Name: Monitor PnP gen+¬rico Monitor Model: unknown Monitor Id: CMO1558 Native Mode: 1366 x 768(p) (59.998Hz) Output Type: Internal Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32 Driver File Version: 8.15.0010.2869 (English) Driver Version: 8.15.10.2869 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 11/14/2012 16:57:06, 6549504 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-6902-11CF-B978-6310A7C2C535} Vendor ID: 0x8086 Device ID: 0x2A42 SubSys ID: 0x3069103C Revision ID: 0x0007 Driver Strong Name: oem5.inf:IntelGfx.NTamd64.6.0:iCNT0:8.15.10.2869:pci\ven_8086&dev_2a42 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C

CCP Snorlax C C P C C P Alliance 291	Posted - 2013.11.21 15:42:00 - [41] - Quote I guess my fix only fixed the corrupt icons - the black icons were a separate issue. I believe we have a fix for that in the next update. Sorry for your troubles - we're doing all we can.

Krants Science and Trade Institute Caldari State 3	Posted - 2013.11.21 15:48:00 - [42] - Quote CCP Snorlax wrote: I guess my fix only fixed the corrupt icons - the black icons were a separate issue. I believe we have a fix for that in the next update. Sorry for your troubles - we're doing all we can. Sorry, corrupted (red-green-blue scrambled things of art) icons havn't been fixed. Or do you mean something else by corruption?

CCP Snorlax C C P C C P Alliance 291	Posted - 2013.11.21 16:00:00 - [43] - Quote Krants wrote: CCP Snorlax wrote: I guess my fix only fixed the corrupt icons - the black icons were a separate issue. I believe we have a fix for that in the next update. Sorry for your troubles - we're doing all we can. Sorry, corrupted (red-green-blue scrambled things of art) icons havn't been fixed. Or do you mean something else by corruption? Well, sorry again, then - I'm getting conflicting reports. I haven't seen a repro case of it inhouse so fixing it is proving kind of difficult.

JTK Fotheringham Infinity Engine Sleeping Dragons 68	Posted - 2013.11.21 16:08:00 - [44] - Quote CCP Snorlax wrote: Krants wrote: CCP Snorlax wrote: I guess my fix only fixed the corrupt icons - the black icons were a separate issue. I believe we have a fix for that in the next update. Sorry for your troubles - we're doing all we can. Sorry, corrupted (red-green-blue scrambled things of art) icons havn't been fixed. Or do you mean something else by corruption? Well, sorry again, then - I'm getting conflicting reports. I haven't seen a repro case of it inhouse so fixing it is proving kind of difficult. Thanks for the efforts CCP Snorlax. Is there any possibility that this same bug is why I'm not seeing ship previews in the character selection screen?
Lilliana Stelles 952	Posted - 2013.11.21 16:21:00 - [45] - Quote CCP Snorlax wrote: Krants wrote: CCP Snorlax wrote: I guess my fix only fixed the corrupt icons - the black icons were a separate issue. I believe we have a fix for that in the next update. Sorry for your troubles - we're doing all we can. Sorry, corrupted (red-green-blue scrambled things of art) icons havn't been fixed. Or do you mean something else by corruption? Well, sorry again, then - I'm getting conflicting reports. I haven't seen a repro case of it inhouse so fixing it is proving kind of difficult. I'm also still getting corrupt icons, mainly in space in the "selected item" window, and on blueprints. Ships are now just all-black. Interestingly enough if you look Very closely at the corrupted icons, some of them look like a texture map of some sort, either a light map or a an alpha mask or something that should be wrapped around the model. Except for blueprints, everything that is corrupted is a "3d" item, deployable, ship, etc. Normal items (passengers, guns, modules, livestock, drugs, fuel, whatever) have working icons. Not a forum alt.-á

CCP Snorlax C C P C C P Alliance 291	Posted - 2013.11.21 17:05:00 - [46] - Quote JTK Fotheringham wrote: CCP Snorlax wrote: Krants wrote: CCP Snorlax wrote: I guess my fix only fixed the corrupt icons - the black icons were a separate issue. I believe we have a fix for that in the next update. Sorry for your troubles - we're doing all we can. Sorry, corrupted (red-green-blue scrambled things of art) icons havn't been fixed. Or do you mean something else by corruption? Well, sorry again, then - I'm getting conflicting reports. I haven't seen a repro case of it inhouse so fixing it is proving kind of difficult. Thanks for the efforts CCP Snorlax. Is there any possibility that this same bug is why I'm not seeing ship previews in the character selection screen? I'm not sure - I'll look into that.

Arabiann CowBoy VC Academy 0	Posted - 2013.11.21 21:03:00 - [47] - Quote I think the problem is that the game is not downloading the pictures i have the same issue and after clearing the cach i loged into the game but nothing changed so i went to the cach folder >> ships and it was empty

CCP Snorlax C C P C C P Alliance 291	Posted - 2013.11.21 21:08:00 - [48] - Quote Arabiann CowBoy wrote: I think the problem is that the game is not downloading the pictures i have the same issue and after clearing the cach i loged into the game but nothing changed so i went to the cach folder >> ships and it was empty These icons are generated by the client on demand and stored in the cache folder - they're not downloaded.

Crydan Annages Independant Capsuleer Association 0	Posted - 2013.11.21 23:08:00 - [49] - Quote CCP Snorlax wrote: Arabiann CowBoy wrote: I think the problem is that the game is not downloading the pictures i have the same issue and after clearing the cach i loged into the game but nothing changed so i went to the cach folder >> ships and it was empty These icons are generated by the client on demand and stored in the cache folder - they're not downloaded. Still getting this after clearing my cache, also re installing etc etc etc It's really rather annoying as it has been going on since Odyssey (On the mac client) Which caused me to install boot camp and run in Windows which seemed to fix it. But then now it's happening in Windows. I have a Macbook Air (Mid 2011) Intel 3000 HD Graphics
Xavier Higdon Wolfbane Hauler Inc 156	Posted - 2013.11.22 02:48:00 - [50] - Quote Also having this problem. PC info is as follows: OS: Windows 8 64-bit, x64-based processor Processor: AMD FX-8120 Eight-Core 3.10 GHz RAM: 12 GB Graphics: AMD Radeon HD 7450, 512GB Driver Version: 12.105.8.0 The issue did not surface until I had installed the Rubicon expansion and was not equally present in my clients. The first client is managed through Steam and this problem was much more prevalent there, effecting all(or nearly all) ships, deployables, drones, structures, asteroids, LCOs and wrecks in both the show info screen, the selected item window and the "target" image. On my second client, downloaded direct from the CCP website, the issue was not nearly as bad until I had cleared the cache, at which point it became nearly identical to the client managed through Steam. The only difference between the two is that the Noctis, Nereus, Iteron Mark V and a few other ships as well as some wrecks are not affected on this second client. I have cleared the cache multiple times, run the repair tool, switched between graphics settings, switched between DX9 and DX11 and attempted a reinstall all of which had no effect on the problem. There is also one more issue. Some times, though not always, the image that would normally appear in the small box actually flashes on the screen as though it was a fullscreen image. It's there for a fraction of a second and then gone, at which time the exclamation mark that is first present in the small image box disappears, replaced by a solid black box. A proud member of Wolfbane Hauler Inc. We are currently recruiting pilots of all skill levels. We need both industrial combat specialists. For more information see our ad:-áhttps://forums.eveonline.com/default.aspx?g=posts&m=3764273&#post3764273
DrLSpaceman Science and Trade Institute Caldari State 3	Posted - 2013.11.22 06:36:00 - [51] - Quote Also having this problem running DX9 on a 64-bit Windows 7 machine and an Intel HD 3000 graphics card. I have updated my drivers, cleared my cache, and fiddled with my graphics settings to no avail. Any word on more fixes?
Dun'Gal Myriad Contractors Inc. 53	Posted - 2013.11.22 06:41:00 - [52] - Quote CCP Snorlax wrote: JTK Fotheringham wrote: CCP Snorlax wrote: Krants wrote: CCP Snorlax wrote: I guess my fix only fixed the corrupt icons - the black icons were a separate issue. I believe we have a fix for that in the next update. Sorry for your troubles - we're doing all we can. Sorry, corrupted (red-green-blue scrambled things of art) icons havn't been fixed. Or do you mean something else by corruption? Well, sorry again, then - I'm getting conflicting reports. I haven't seen a repro case of it inhouse so fixing it is proving kind of difficult. Thanks for the efforts CCP Snorlax. Is there any possibility that this same bug is why I'm not seeing ship previews in the character selection screen? I'm not sure - I'll look into that. Also not seeing ship preview on character selection screen.

CCP Snorlax C C P C C P Alliance 291	Posted - 2013.11.22 09:58:00 - [53] - Quote OK, fingers crossed - there's another fix on the way in today's patch for the black icons. I'm still not sure if the corrupt icons and black icons are the same issue so we'll see how this goes. Please report back after today's update, and remember to clear the cache to ensure icons are regenerated.

Justin Perelta The Red Circle Inc. 3	Posted - 2013.11.22 11:41:00 - [54] - Quote Fixed for me! \o/ (after taking 5 mins to get past the character selection screen). Thanks CCP Snorlax. Justin
Krants Science and Trade Institute Caldari State 3	Posted - 2013.11.22 11:45:00 - [55] - Quote Yeah, looks like everything's fine now. Good job CCP!
JTK Fotheringham Infinity Engine Sleeping Dragons 69	Posted - 2013.11.22 12:01:00 - [56] - Quote CCP Snorlax wrote: OK, fingers crossed - there's another fix on the way in today's patch for the black icons. I'm still not sure if the corrupt icons and black icons are the same issue so we'll see how this goes. Please report back after today's update, and remember to clear the cache to ensure icons are regenerated. Thanks Snorlax. Looks like this bug's fixed for me too. I've still got no ship preview on the character selection screen. It's not game-breaking - Ill put it down to my antique grafix card. /JTK
John Wolfsson BAND of MAGNUS 2	Posted - 2013.11.22 12:02:00 - [57] - Quote fixed :) , thank god and CCP of course , :) (Intel HD 3000 integrated card )
Sturmwolke 466	Posted - 2013.11.22 12:05:00 - [58] - Quote Confirming issue fix after 1.0.2 Didn't even need to lift a finger to re-install ***** and stuff except clear cache. Just waited and watched, since I had a feeling the foul up isn't on my end after these various posts.
Cixx Angeliia Flashpoint Enterprises 1	Posted - 2013.11.22 12:20:00 - [59] - Quote Yep todays DT fixed the issue :) Love you CCP. I want your babies!

CCP Vertex C C P C C P Alliance 217	Posted - 2013.11.22 12:50:00 - [60] - Quote Glad to hear the fix has worked, thanks for all the assistance everyone! CCP Vertex-á \|-á-áLead Graphics Quality Analyst-á \|-á Team Trilambda http://wiki.eveonline.com/en/wiki/Bug_reporting


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