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Account Security and You, a new Blog from GM Zworm

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kieron	Posted - 2006.02.24 19:12:00 - [1] Maintaining account security is something that all players should be concious of, whether it is an EVE account, online banking account, or any other type of internet-accessible account. GM Zworm took a few minutes to Blog some tips about maintaining account security, tips that can be used for any internet-acessible account of any sort. He also shares some tips on what to do if account management or the buddy key systems are not working as intended. Give it a read, there is some very good information inside. kieron Community Manager, EVE Online Come to the Dark Side. We have cookies! YAY Cookies!! -Kaemonn

Dark Shikari	Posted - 2006.02.24 19:17:00 - [2] Edited by: Dark Shikari on 24/02/2006 19:16:56 \o/ first And nice blog, Zworm [23] Member: Official Forum Warrior What's with the blue robots? Click my sig.
Donis Ardis	Posted - 2006.02.24 19:20:00 - [3] \o/ first AD (After Dark )
HippoKing	Posted - 2006.02.24 19:30:00 - [4] 3rd owned by dark nice blog btw sigs of the 23/24/25 hijack just as well -eris yarrrr, i shall retake my sig -HippoKing Not a chance, our 1337 sig haXx0r sk1llz are too powerful! - Wrangler Ho-Ho-Hooooooo, Merry Saturday!11 - Immy Yo ho ho and a bottle of BReeEEEEeee.... - Jacques ARRRRRRchambault Stop spamming with "QFT" >:\|. - Teblin
Victor Valka	Posted - 2006.02.24 19:32:00 - [5] I'm in, too! Some nice tips there. Go read!
Lori Carlyle	Posted - 2006.02.24 19:47:00 - [6] standard security and internet related information, But wise information to read and to know. PINK PINK PINK PINK PINK ERISGREEN Eris <3 Meh!
Sarmaul	Posted - 2006.02.24 19:51:00 - [7] 6th I'm loving the fact that communication from CCP seems to have gone up a gear again - keep it up! Originally by: Zzazzt Originally by: thoth foc PA doesnt stand for anything.. Punchbag Alliance...
Ni'ka	Posted - 2006.02.24 20:31:00 - [8] 7th
RedClaws	Posted - 2006.02.24 21:21:00 - [9] to what adress should the email be adressed?
Vroizo	Posted - 2006.02.24 21:44:00 - [10] As one of the players who have fought my way through the queue, I have a few suggestions: 1. Post the information a user needs to have to reactivate their account after an email address change somewhere on a part of the website that doesn't require a logon. In fact, post the information from this blog there, too. That way I would have known what information to send in right away rather than having to get an initial response back from a GM. 2. Collect a security question during account creation and let users use that question to verify account ownership rather than using the credit card number. While credit cards used to have these static numbers that never changed, this is largely not the case any more. My main problem regaining control of my account was due to my bank changing the card number because of a large credit card database compromise. And some credit card companies are beginning to give out essentially 'disposable' credit card numbers for use on the Internet that are only good once. I'd offer some suggested questions, but I'd allow the user to essentially input both a question and an answer if they want to. So I could enter a security question like "Who's my smooshy pooshy snuggle-bear?" and the answer could be "GM Zworm". --Vroizo
HippoKing	Posted - 2006.02.24 21:45:00 - [11] ^^ should read the last line sigs of the 23/24/25 hijack just as well -eris yarrrr, i shall retake my sig -HippoKing Not a chance, our 1337 sig haXx0r sk1llz are too powerful! - Wrangler Ho-Ho-Hooooooo, Merry Saturday!11 - Immy Yo ho ho and a bottle of BReeEEEEeee.... - Jacques ARRRRRRchambault Stop spamming with "QFT" >:\|. - Teblin

Eldo Davip	Posted - 2006.02.24 21:55:00 - [12] Originally by: RedClaws to what adress should the email be adressed? The GMs email address is [email protected] and can be reached via the Ask A Question link as well. Our Website \| forum rules \| [email protected] Vanamonde was here Not only does Samuel L Jackson play Eve, but Edgar Davids too, although he wasn't as good at hiding his identity :( - Cortes :o How'd you find out :P -Kaemonn


Chribba	Posted - 2006.02.25 00:21:00 - [13] In terms of security imo you really should implement the ability to lock the account to IPs, thus providing pretty good additional security. /c EVE-Files \| EVE-Search \| Get Email if thread updates

Nikolai Nuvolari	Posted - 2006.02.25 06:53:00 - [14] I approve of this product and/or service. -------------------------------------[04:04:04] Tom Thumb > for a nut case you rawk [04:21:15] Mebrithiel Ju'wien > Nik's bio 4tw btw [07:38:53] Graelyn > Nikolai for Dev 108! Stop whining about my signature - Wrangler \o/ ~kieron [\"] -Capsicum <3 -eris you wanted colours now you have them :) -eris..again Donuts and cAKe anyone? Jacques' Nikolai can post twice as fast as me, and i'm uber -zhuge liang Uhm, I'm new to this, does this work? clickety Oveur
RedClaws	Posted - 2006.02.25 13:19:00 - [15] Is there some way to see which characters are on an account you wish to reactivate? A friend of mine tried eve 2 times and now after getting bored of WOW he's intrested in starting 1 of his trial accounts again but can't remember which character he made on which account. Is it possible in some way to see this character before activating the account?
GM Zworm	Posted - 2006.02.25 14:34:00 - [16] Is it possible in some way to see this character before activating the account? The only way to find this out is to contact us so that we can verify the account ownership. When we have made sure that you are the owner of the account, we can give you this information give you access to the account.
GM Zworm	Posted - 2006.02.25 14:36:00 - [17] I'd offer some suggested questions, but I'd allow the user to essentially input both a question and an answer if they want to. So I could enter a security question like "Who's my smooshy pooshy snuggle-bear?" and the answer could be "GM Zworm". --Vroizo This is a good Idea, I've seen it on account management pages for other online games. I'll consult the website guys and hopefully we can make this happen in the future.
Jeryd	Posted - 2006.02.25 15:11:00 - [18] Yay, good blog. And cheers to Gm Zworm.
Vroizo	Posted - 2006.02.25 19:32:00 - [19] Now that I've seen you, I really do want you to be my cuddle-bear. No pressure... ;) --Vroizo
Olsen'Kra	Posted - 2006.02.25 22:30:00 - [20] Originally by: RedClaws Is there some way to see which characters are on an account you wish to reactivate? A friend of mine tried eve 2 times and now after getting bored of WOW he's intrested in starting 1 of his trial accounts again but can't remember which character he made on which account. Is it possible in some way to see this character before activating the account? Yes there is. If you log into your Account page, and go to Character Transfer, you can chose what character you wish to transfer from the pull down list. You will not be able to complete the transfer as the account is inactive but you can see the characters in the list. Hope that helps.
hossimo	Posted - 2006.02.26 11:35:00 - [21] Zworm, Thanks for helping me back in. I hope this time Real Life does not get in the way
RedClaws	Posted - 2006.02.26 19:27:00 - [22] Originally by: Olsen'Kra Originally by: RedClaws Is there some way to see which characters are on an account you wish to reactivate? A friend of mine tried eve 2 times and now after getting bored of WOW he's intrested in starting 1 of his trial accounts again but can't remember which character he made on which account. Is it possible in some way to see this character before activating the account? Yes there is. If you log into your Account page, and go to Character Transfer, you can chose what character you wish to transfer from the pull down list. You will not be able to complete the transfer as the account is inactive but you can see the characters in the list. Hope that helps. Yay it worked : thanks for the tip :D
Rells	Posted - 2006.02.27 10:14:00 - [23] Kieron .. your client wouldnt take my standard secure password. Its only 32 chars long. No joke. -- Rells ◄ Replacing Local with a practical alternative.
Tommy TenKreds	Posted - 2006.02.27 12:05:00 - [24] Originally by: Rells Kieron .. your client wouldnt take my standard secure password. Its only 32 chars long. Um... I use a 32 character, secure password just fine with the EvE client.
Rells	Posted - 2006.02.27 15:21:00 - [25] Originally by: Tommy TenKreds Originally by: Rells Kieron .. your client wouldnt take my standard secure password. Its only 32 chars long. Um... I use a 32 character, secure password just fine with the EvE client. Really? It truncated mine ... maybe they fixed that. -- Rells ◄ Replacing Local with a practical alternative.
Asane	Posted - 2006.02.28 16:01:00 - [26] Is Zworm in any way related to Zorlim btw? (If you know it, it kinda gives the impression..)
Kuolematon	Posted - 2006.03.01 10:11:00 - [27] Offtopic: Minmatar as a GM? Well explains alot since GM's ARE slaves Unnerf Amarr!! '.. in your chase after the imaginary "endgame fun"... which actually doesn't exist.' j0sephine
Don Carn'age	Posted - 2006.03.01 15:54:00 - [28] Originally by: Chribba In terms of security imo you really should implement the ability to lock the account to IPs, thus providing pretty good additional security. /c This is all good and well but i play from multiple locations so could prove troublesome for people that travel. _______________________ (\_/) (O.o) (> <) This is Bunny. Copy Bunny into your signature to help him on his way to world Domination.

Chribba	Posted - 2006.03.01 17:02:00 - [29] Originally by: Don Carn'age Originally by: Chribba In terms of security imo you really should implement the ability to lock the account to IPs, thus providing pretty good additional security. /c This is all good and well but i play from multiple locations so could prove troublesome for people that travel. Thus the "ability" to lock for those who want to, not a must. EVE-Files \| EVE-Search \| Monitor this Thread

CelticKnight	Posted - 2006.03.02 06:14:00 - [30] err.. i play from a mates place a fair bit. Locking the ip would be a very BAD idea. People just have to learn nto to let thier password known to someone they dont trust COMPLETELY. No discussion of forum moderation in your sig quote please - Jacques Aww. ok

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