| Pages: 1 :: [one page] |
|
|
| Author |
Thread Statistics | Show CCP posts - 2 post(s) |
Joyana Dakota
3
   |
Posted - 2013.12.02 15:54:00 -
[1] - Quote
Dear CCP,
I started an Eve Trial account last week and have not yet upgraded to a full subscribtion.
However, after the downtime and the patch download I can no longer log in my main Eve online account. I am aware you can not log in with a trial account and a subscribtion account at the same time, so this is clearly not the case.
I logged out my trial account, quit the client and later tried logging in with another subscribtion account, however, when I try to log in I get the following message:
"While we appreciate your enthusiasm to try EVE, we would also appreciate if you could limit yourself to using a single trial or subscription accounts only."
I tried clearing my cache, but this didn't fix the problem.
Can you please fix this issue, this has not happened before and seems to be coming from the latest update that we had to download today.
Kind greetings,
Joyana Dakota |
Montami
Love Squad
Black Legion.
44
|
Posted - 2013.12.02 16:11:00 -
[2] - Quote
Did you try to restart you computer? |
Joyana Dakota
3
|
Posted - 2013.12.02 16:15:00 -
[3] - Quote
Montami wrote:Did you try to restart you computer?
I can try but find it weird to restart my computer... That still leaves a bug that needs to be fixed. Previously I never had to restart. |
Erotica 1
Krypteia Operations
CODE.
2769
|
Posted - 2013.12.02 16:52:00 -
[4] - Quote
Did you try plexing your account?
See Bio for isk doubling rules. If you didn't read bio, chances are you funded those who did. |
Joyana Dakota
3
|
Posted - 2013.12.02 17:06:00 -
[5] - Quote
Erotica 1 wrote:Did you try plexing your account?
I dont know what that has to do with anything, i run a main account which is years old and started a trial account last week which has still 2 weeks left before it has to be upgraded... So I did not plex my account yet. |
Erotica 1
Krypteia Operations
CODE.
2770
|
Posted - 2013.12.02 17:08:00 -
[6] - Quote
Joyana Dakota wrote:Erotica 1 wrote:Did you try plexing your account? I dont know what that has to do with anything, i run a main account which is years old and started a trial account last week which has still 2 weeks left before it has to be upgraded... So I did not plex my account yet.
You keep the time even if you plex now- you do not lose your 2 free weeks left.
See Bio for isk doubling rules. If you didn't read bio, chances are you funded those who did. |
Joyana Dakota
3
|
Posted - 2013.12.02 17:12:00 -
[7] - Quote
Erotica 1 wrote:Joyana Dakota wrote:Erotica 1 wrote:Did you try plexing your account? I dont know what that has to do with anything, i run a main account which is years old and started a trial account last week which has still 2 weeks left before it has to be upgraded... So I did not plex my account yet. You keep the time even if you plex now- you do not lose your 2 free weeks left.
Yes I know, but I am not going to plex now, even though I keep the trial time. It still does not account for the issue and it still wont fix the problem.
I am seeing a lot of forum posts saying the server is down, so that might have something to do with it... |
Erotica 1
Krypteia Operations
CODE.
2770
|
Posted - 2013.12.02 17:17:00 -
[8] - Quote
When you say you quit the client, did you also close the launcher? I have had similar issues that were addressed by closing the launcher. Did you check to see if Eve was still in the processes when you bring up the task manager?
See Bio for isk doubling rules. If you didn't read bio, chances are you funded those who did. |
Joyana Dakota
3
|
Posted - 2013.12.02 17:29:00 -
[9] - Quote
Erotica 1 wrote:
When you say you quit the client, did you also close the launcher? I have had similar issues that were addressed by closing the launcher. Did you check to see if Eve was still in the processes when you bring up the task manager?
I dont use the client, I use the ExeFile.exe directly, which doesnt need the launcher. I checked the task manager but eve is not running. |
Thorn Galen
Bene Gesserit ChapterHouse
Sanctuary Pact
1350
|
Posted - 2013.12.02 17:33:00 -
[10] - Quote
You are aware that the server is currently offline ?
Personnel Division Director - Bene Gesserit Chapterhouse
CEO Sanctuary Pact Alliance --áSanctuary Pact |
|
|
Ulviirala Vauryndar
Vauryndar Dalharil
14
|
Posted - 2013.12.02 17:33:00 -
[11] - Quote
Try updating your drivers for your graphics card and so on. |
Joyana Dakota
3
|
Posted - 2013.12.02 17:38:00 -
[12] - Quote
Thorn Galen wrote:You are aware that the server is currently offline ?
Yeah, I had a feeling they broke Eve...
Ulviirala Vauryndar wrote:Try updating your drivers for your graphics card and so on.
That has nothing to do with the trial account message... Eve was running fine before they broke the server... |
Spurty
V0LTA
Triumvirate.
1031
|
Posted - 2013.12.02 17:49:00 -
[13] - Quote
Wait a mo, let me log out of your main from here .. *SNICKER*
GûÇGûêGûÇ GûêGûÇGûê GûÇGûêGûÇ-á-á-á-á-á GûêGûÇGûê GûêGûÇGûê GûêGûÇGûêGûÇGûê GûêGûæGûê
GûæGûêGûæ GûêGûÇGûä GûæGûêGûæ-á-á-á-á-á GûêGûÇGûê GûêGûÇGûä GûêGûæGûêGûæGûê GûÇGûêGûÇ
GûæGûÇGûæ GûÇGûæGûÇ GûÇGûÇGûÇGûæGûÇ GûÇGûæGûÇ GûÇGûæGûÇ GûÇGûæGûÇGûæGûÇ GûæGûÇGûæ |
Joyana Dakota
3
|
Posted - 2013.12.02 17:50:00 -
[14] - Quote
Funny... |
Gary Bell
Wrecking Shots
Black Legion.
79
|
Posted - 2013.12.02 17:54:00 -
[15] - Quote
Try Control Alt delete and look for an eve exe file running somewhere.. I have a weird bug with mine sometimes when I log in using the launcher and not the exe file it bugs and never opens yet it is running in my processes.. Usually the issue..
Have not yet figured out what causes it but it only happens when i use ccp "cool" launcher |
Mr Epeen
It's All About Me
3361
|
Posted - 2013.12.02 17:54:00 -
[16] - Quote
It happens occasionally.
Just give it the three finger salute (ctrl/alt/del) and see if you have the client running. End the process if you do and you'll be good to go.
Mr Epeen 
There are 86,400 seconds in a day. You just saved one of them by typing 'u' instead of 'you'.-á Congratulations, dumbass! |
J'Poll
CDG Playgrounds
2559
|
Posted - 2013.12.02 18:05:00 -
[17] - Quote
Mr Epeen wrote:It happens occasionally. Just give it the three finger salute (ctrl/alt/del) and see if you have the client running. End the process if you do and you'll be good to go. Mr Epeen
This.
It can happen that exefile.exe (the EVE client) keeps running in the backgroumd and this prevents the trial/paid account log ins.
Want to have some chat in game?
Need help to get into the game as a new player?
Just join my channel:
Crazy Dutch Guy |
|
CCP Dolan
C C P
C C P Alliance
748
|
Posted - 2013.12.02 18:08:00 -
[18] - Quote
If this problem persists please file a support ticket.
CCP Dolan | Community Representative
Twitter: @CCPDolan
Gooby pls |
|
Joyana Dakota
3
|
Posted - 2013.12.02 18:08:00 -
[19] - Quote
J'Poll wrote:Mr Epeen wrote:It happens occasionally. Just give it the three finger salute (ctrl/alt/del) and see if you have the client running. End the process if you do and you'll be good to go. Mr Epeen This. It can happen that exefile.exe (the EVE client) keeps running in the backgroumd and this prevents the trial/paid account log ins.
CCP Dolan wrote:If this problem persists please file a support ticket.
I restarted my computer and since the server is back up again it seems to let me log in again... Guess it had to do with the server being down... |
Erotica 1
Krypteia Operations
CODE.
2774
|
Posted - 2013.12.02 18:13:00 -
[20] - Quote
Joyana Dakota wrote:J'Poll wrote:Mr Epeen wrote:It happens occasionally. Just give it the three finger salute (ctrl/alt/del) and see if you have the client running. End the process if you do and you'll be good to go. Mr Epeen This. It can happen that exefile.exe (the EVE client) keeps running in the backgroumd and this prevents the trial/paid account log ins. CCP Dolan wrote:If this problem persists please file a support ticket. I restarted my computer and since the server is back up again it seems to let me log in again... Guess it had to do with the server being down...
Or the very first idea of restarting your computer was the fix. 
Please remember to donate to Plex for Good so more paintballs can be shot!
See Bio for isk doubling rules. If you didn't read bio, chances are you funded those who did. |
|
|
Joyana Dakota
3
|
Posted - 2013.12.02 18:16:00 -
[21] - Quote
Erotica 1 wrote:Or the very first idea of restarting your computer was the fix. Please remember to donate to Plex for Good so more paintballs can be shot!
I do not donate to charity... |
J'Poll
CDG Playgrounds
2559
|
Posted - 2013.12.02 18:17:00 -
[22] - Quote
Erotica 1 wrote:Joyana Dakota wrote:J'Poll wrote:Mr Epeen wrote:It happens occasionally. Just give it the three finger salute (ctrl/alt/del) and see if you have the client running. End the process if you do and you'll be good to go. Mr Epeen This. It can happen that exefile.exe (the EVE client) keeps running in the backgroumd and this prevents the trial/paid account log ins. CCP Dolan wrote:If this problem persists please file a support ticket. I restarted my computer and since the server is back up again it seems to let me log in again... Guess it had to do with the server being down... Or the very first idea of restarting your computer was the fix. Please remember to donate to Plex for Good so more paintballs can be shot!
This.
Lets hope that Chribba's event makes that 2tril mark
Given a PLEX is about 600mil, 2 tril makes 1667 PLEX.
1667 PLEX * 15 dollar = 25.005 dollar = enough paintballs for to have some fun.
Want to have some chat in game?
Need help to get into the game as a new player?
Just join my channel:
Crazy Dutch Guy |
Joyana Dakota
3
|
Posted - 2013.12.02 18:20:00 -
[23] - Quote
J'Poll wrote:This.
Lets hope that Chribba's event makes that 2tril mark
Given a PLEX is about 600mil, 2 tril makes 1667 PLEX.
1667 PLEX * 15 dollar = 25.005 dollar = enough paintballs for to have some fun.
Pfff, Nederlanders....
|
Montami
Love Squad
Black Legion.
45
|
Posted - 2013.12.02 22:02:00 -
[24] - Quote
See, I told you to restart the computer.
Works so well. |
|
|
| |
|
| Pages: 1 :: [one page] |