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Author |
Thread Statistics | Show CCP posts - 1 post(s) |
Omega Tron
37
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Posted - 2014.03.08 20:08:00 -
[1] - Quote
OK CCP are both the operations team and the support team on holiday again this weekend? Last weekend I was completely blocked from both the game and the support websites due to a network routing issue that was your fault. So again on Thursday (3-6-2014) your mandatory patch has broken my connectivity to both the game and the support sites. I have sent in numerous support emails but I guess no one can be bothered to look at those until Monday. Maybe this rant will catch some ones attention at CCP. I am very sure that the forum troll's here will enjoy commenting on my posting, so have fun.
But just in case one of the CCP troll's is reading this here are the results of my checks to see what the blockage was --
C:\Windows\system32>ping -t 87.237.38.200
Pinging 87.237.38.200 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out.
C:\Windows\system32>tracert 87.237.38.200
Tracing route to srv200-g.ccp.cc [87.237.38.200] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1 2 23 ms 25 ms 23 ms pddsl15.socolo.net [206.168.44.33] 3 23 ms 23 ms 24 ms 206.168.44.13 4 24 ms 24 ms 24 ms socorter.fone.net [206.168.44.1] 5 27 ms 27 ms 25 ms cls2-edge-03.inet.qwest.net [67.128.26.121] 6 72 ms 54 ms 54 ms chp-brdr-03.inet.qwest.net [67.14.8.194] 7 55 ms 55 ms 54 ms ge-0-1-0.r2.bb-fo.chi2.vrsn.net [199.7.80.21] 8 74 ms 74 ms 73 ms L1-V20-5.COM-FO.BRN1.VERISIGN.COM [199.7.62.5] 9 73 ms 72 ms 75 ms 199.16.95.142 10 * * ^C C:\Windows\system32
Attempting to login to the customer support website produces the IE screen content below the URL
https://login.eveonline.com/Account/LogOn?ReturnUrl=%2Foauth%2Fauthorize%3Fclient_id%3DwwwEVECommunity%26scope%3Duser%2520developers%2520characterSearch%2520mail%26redirect_uri%3Dhttps%3A%2F%2Fcommunity.eveonline.com%2FSSOCallback.aspx%26response_type%3Dcode
This page canGÇÖt be displayed GÇóMake sure the web address https://login.eveonline.com is correct. GÇóLook for the page with your search engine. GÇóRefresh the page in a few minutes. Fix connection problems
EVE Online is CCP's sand box. -áThe sand is owned by CCP. -áWe just get to pay them a monthly fee to throw the sand at each other. -áGet over your thoughts that you have some influence on what they will add or do for you. |
Erotica 1
Krypteia Operations CODE.
4150
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Posted - 2014.03.08 20:09:00 -
[2] - Quote
You seem mad. See Bio for isk doubling rules. If you didn't read bio, chances are you funded those who did. |
Rakshasa Taisab
Sane Industries Inc.
1422
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Posted - 2014.03.08 20:16:00 -
[3] - Quote
Spotted DDOS'er making threads cause he didn't get as much attention as he demanded. Nyan |
Karen Avioras
Blue Republic RvB - BLUE Republic
267
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Posted - 2014.03.08 20:17:00 -
[4] - Quote
Did you try to wait for an answer on the emails? |
Scipio Artelius
The Vendunari End of Life
537
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Posted - 2014.03.08 20:21:00 -
[5] - Quote
QQ
Calling CCP trolls is probably not the best way to receive quick assistance. eve-bazaar - Discount prices on ships and PLEX. Real savings to drive your ISK further. |
Omega Tron
37
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Posted - 2014.03.08 20:32:00 -
[6] - Quote
Erotica 1 wrote:You seem mad.
Gee --- I'm impressed that someone noticed. And yes I am angry. EVE Online is CCP's sand box. -áThe sand is owned by CCP. -áWe just get to pay them a monthly fee to throw the sand at each other. -áGet over your thoughts that you have some influence on what they will add or do for you. |
Omega Tron
37
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Posted - 2014.03.08 20:34:00 -
[7] - Quote
Karen Avioras wrote:Did you try to wait for an answer on the emails?
I have an email in box full of the automated replies (as in machine generate) EVE Online is CCP's sand box. -áThe sand is owned by CCP. -áWe just get to pay them a monthly fee to throw the sand at each other. -áGet over your thoughts that you have some influence on what they will add or do for you. |
Erotica 1
Krypteia Operations CODE.
4150
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Posted - 2014.03.08 20:39:00 -
[8] - Quote
While you wait for a response, I suggest you enjoy the forums and fansites. My personal favorite is www.minerbumping.com because there are hundreds of inspiring and cheerful articles to read.
Or, you could shut down your computer and enjoy a good book with a nice cup of tea. See Bio for isk doubling rules. If you didn't read bio, chances are you funded those who did. |
Andski
GoonWaffe Goonswarm Federation
10297
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Posted - 2014.03.08 20:43:00 -
[9] - Quote
a packet got stuck in the pipe and they're waiting on a network plumber to snake it out Twitter: @EVEAndski
TheMittani.com: The premier source for news, commentary and discussion of EVE Online and other games of interest.-á |
Scipio Artelius
The Vendunari End of Life
538
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Posted - 2014.03.08 21:01:00 -
[10] - Quote
Omega Tron wrote:I have an email in box full of the automated replies (as in machine generate) In order to have an inbox full of automated responses, you must have sent an inbox full of messages and ticket updates.
A larger volume of messages from your side won't advance your ticket in the queue any faster.
Unless you can sort it at your end (seems you can't), then you just have to wait. It can be frustrating, but crying on the forum doesn't help. eve-bazaar - Discount prices on ships and PLEX. Real savings to drive your ISK further. |
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Uma D
Uma D Ltd.
85
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Posted - 2014.03.08 21:09:00 -
[11] - Quote
Just help me to understand this please....
Are you really claiming that patching your eve client also broke the routing for your browser (also lol IE)?
And just because your test did not finish you expect that it is definatly CCPs fault and under no circumstances could have anything to do with your ISP? |
Erotica 1
Krypteia Operations CODE.
4150
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Posted - 2014.03.08 21:13:00 -
[12] - Quote
I assure you, gentle GD poster, that we are here to help. Have you tried formatting your hard drive and reinstalling everything? See Bio for isk doubling rules. If you didn't read bio, chances are you funded those who did. |
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ISD Cura Ursus
ISD Community Communications Liaisons
324
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Posted - 2014.03.08 21:22:00 -
[13] - Quote
Locking for ranting.
Also locking to protect OP from GD as this will not help.
OP, please post technical issues in the Issues, Workarounds & Localization as that is likely to get you more useful responses. ISD Cura Ursus Lieutenant Community Communication Liaisons (CCLs) Interstellar Services Department |
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